Acrobat 9 Trial - Scanning Issue

Hi,
Just want to check that I definitely have an IT issue. Is scanning supported in the trial version?
When I select File>Create PDF>From Scanner and choose any type of document I get two choices, a TWAIN driver and a WIA-HP driver. Selecting either option gives an error message of "Acrobat could not communicate with this device"
Plugged in the scanner, grabbed the standard drivers direct from HP and have checked with another programme to check that the scanner is working.
Any help for what is probably a dumb user error would be much appreciated. I want to try and convince my boss to buy me the software... but have to proove it is worth it first!
Cheers

Meh, it was a dumb user error. Re-installed drivers - Now scanning.

Similar Messages

Acrobat 10 Pro scanning issues

I just upgraded to Acrobat 10 Pro running snow leopard and Using HP officejet Pro 8500 for scanner. When I try to create a PDF from scanner through Acrobat I get three Choices. SANE, HP Scan, and Vuescan TWAIN. If I select HP Scan or Vuescan it opens up those respective programs. If SANE is selected the following appears after a few moments.
After you click ok the following appears.
I previously installed(before the upgrade to Acrobat 10 from 8.0) the SANE driver but am wondering if I did something wrong. Not sure what I need to do to get Acrobat talking directly to the scanner. I have the latest drivers for the printer.
My goal is to be able to scan a document (create a PDF ) directly with Acrobat instead of sending the the scan through the other programs and then ulimately to acrobat where the document will be managed.
I had this set up this way when I had Acrobat 8.0 and before I upgraded to Snow Leopard which I am regretting right now as this is very frustrating after years of it working fine now I find myself dead in the water after an "upgrade" to the OS. Can someone please help me get this thing working smoothly again.
From What I have read it might have something to do with TWAIN drivers but frankly I need step by step help to get me back up and running.

Hi
You wrote "When I try to create a PDF from scanner through Acrobat I get three Choices. SANE, HP Scan, and Vuescan TWAIN. If I select HP Scan or Vuescan it opens up those respective programs" but did not disclose what happens after that. So, please tell if you are able to complete your scanning without any issues after HP Scanning software launches its dialog.
You also mentioned that you want Acrobat to directly scan from scanner without going through any other software. In this regard, I would like to tell you that, on Mac, Acrobat cannot handle scanning in Headless mode i.e without showing the scanner dialog. Although this works on Windows. Still, I would say it should be better than going through SANE. So, please let me know if you are able to scan directly with HP's genuine software.
-Ravish

Acrobat 7 Pro Windows Scanning Issues for Non-Admins

Hello,
We have several users that are having scanning issues. WE recently removed administrator rights from our end users and now for some reason Acrobat 7 Professional doesn't show any scanners in the list when they try to create a PDF from the scanner. Windows shows the scanner in the scanners and cameras section of the control panel. Any help would be appreciated.
-Jared

I was able to install it on Win 7, even the 64-bit version. But neither AcroTray or the Adobe PDF print driver for AA 7 works on Win 7. That means you have to use workarounds to get things done if you succeed in installing. it is time for you to probably buy a new copy.

Adobe Acrobat X Scanning Issue?

I just purchased Adobe Acrobat X. I have Windows 7 64bit OS. I want to be able to scan directly into pdf as I did with my previous version of Acrobat. I click create pdf, then select scanner and drill down and select my scanner. Abobe Acrobat X crashes every time. My scanner works perfectly with 2 other scanner programs using the twain driver!
Any thoughts?
Thanks for any help!
Kevin

Hi Kevin,
Please make sure the Acrobat and Scanner Drivers are up to date.
For Acrobat, Go to Help -> Check for Updates.
For Scanner, refer to manufacturer website.
Else, refer to following article:
http://helpx.adobe.com/acrobat/kb/troubleshoot-scanner-issues-acrobat.html
Regards,
Anoop

Going from Acrobat XI trial to subscription-install issue

I am using Acrobat XI trial. I just paid for the annual subscription. do I have to download it again and lose all my customization? Can I just get a license?

Hi Jim,
You might need to sign up for the trial version with your Adobe ID credentials and when prompted, accept the end user license to access full functionality of your purchased Acrobat subscription.
Regards,
Anubha

Can Acrobat XI trials be downloaded directly, instead of using Akamai Download Manager?

If you are having issues downloading Adobe Acrobat XI trials using Akamai Download Manager, you can download directly in a browser. Follow the instructions here:
Download Acrobat XI trials directly

Thank you for the link, and for going to the trouble of making it available.
Please don't think that I'm intentionally making things more difficult than they have to be. But as someone who recently passed his Security+ test, I cannot accept. Even if scanned by AV software, I cannot run the risk of there being anything malicious in the file.
NOT THAT I THINK YOU WOULD!!! I don't! Mind you, I just cannot take that risk, especially since this is for work (I'm a federal contractor.)
V/r,
^_^

How do I find the Adobe Acrobat Pro Trial that I have downloaded?

I have downloaded the adobe acrobat pro trial, but I cannot find it among my downloads. I do see the Adobe download assistant only.

[discussion moved to Acrobat Installation & Update Issues forum.]

Adobe acrobat xi trial wersion error 1500

i tried downloading the trial version but it was stuck at ten seconds left so i exited out of the window and tried downloading it again but now it says there is a install already in progress and it must finish but i closed the window....so i dont know what to do please someone help

Moving this discussion to the Acrobat Installation and Update issues forum.
BVNMonsta which operating system are you using? Also what steps have you tried, besides downloading the installation files again, to resolve your current difficulties?

Acrobat Pro XI scans both sides (blank backs of pages) when pre-configured to scan front side only

Acrobat Pro XI scans both sides (blank backs of pages) when pre-configured to scan front side only; using Brother MFC 9840CDW and Windows 8 (was not a problem with previous Acrobat version). Help, please?

Update: No solution has been discovered; and, I did check the Brother settings (since it allows two-sided printing) - nothing awry there. Acrobat behaves normally when scanning from the flatbed (as opposed to the doc feeder). Using Acrobat to delete every other page (blank ones) after scanning is not a viable option. Please, any thoughts on this issue?

Paper Jam and Scanning issues for the HP Officejet 6600

Had to warranty my printer for same issue and refurbished one is worse.

Hi @Uguessedit,
Welcome to the HP Forums!
I am sorry to hear that your HP Officejet 6600 refurbished printer is worse than your previous printer, but I am happy to help!
For further assistance, I will need some additional information:
If you are using a Windows or Mac Operating System, and the version number. To find the exact version, visit this link. Whatsmyos.
If the printer is connected, Wireless, or USB.
If the printer is able to make copies. Copying a Multipage Original in Order (Collating).
If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
What type of scanning issues are you having? Are you getting any errors?
In the meantime, please see this guide, A 'Paper Jam' Error Displays on the HP Officejet 6600 e-All-in-One and 6700 Premium e-All-in-One Pri....
Thank you for posting, and have a good day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

How do i download acrobat x1 trial on windows 7 64 bit

Download of acrobat xi trial on windows 7 64 bit appears to work then pops up with a message saying computer incompatibale with this version of the software - help!

Hi kathrynh1913911,
You may download Acrobat XI Pro trail from this link: http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
Let me know if that helps.
Regards,
Ajlan Huda.

How do I get a pdf document already on adobe acrobat pro to scan and make it into a scanned document?

How do I get a pdf document already on adobe acrobat pro to scan and make it into a scanned document?

Acrobat Pro only. I have a document which I am try to convert into a scanned document. I am trying to find out if it can be done on Acrobat Pro

Acrobat 9 trial in WIN 7 loaded fine, but doesn't print.

09.25.10
I just loaded Acrobat 9 trial in WIN 7 and it loaded fine, but doesn't print.
When I go to print a PDF, after entering the file name, an Acrobat software setup box asks for the serial # or "continue to use product on a trial basis".
I select the continue option, click "next" the box disappears - then nothing happens. This repeats each time I try and print, even after a reboot.
Having selected Acrobat as the default printer did not change anything. Help! Dave

You may have to update Acrobat. I am not sure that AA9.0 works correctly with Win 7.

Acrobat 9 trial in WIN 7 doesn't print

I just loaded Acrobat 9 trial in WIN 7 and it loaded fine, but doesn't print.
When I go to print a PDF, after entering the file name, an Acrobat software setup box asks for the serial # or "continue to use product on a trial basis".
I select the continue option, click "next" the box disappears - then nothing happens. This repeats each time I try and print, even after a reboot.
Having selected Acrobat as the default printer did not change anything.
Help!
Dave

You may have to update Acrobat. I am not sure that AA9.0 works correctly with Win 7.

1935 error when installing Adobe Acrobat Xl trial version

Has anyone experience an error message 1935; with an extension of 76C3F0F6-989D-35DA-81C6-CA8A88CC93CA) HRESULT0x800703F9, do not know what it trying to say nor how to deal with this. I have not been able to download the trail version. HELP!!!!!!!

Hi felicitav,
I'm sorry you're having trouble downloading the Acrobat XI trial. The error you're encountering is discussed in this Help document: Error 1935 | Install | Acrobat, Reader | Windows
If you're still having trouble after following the steps in that document, let us know.
Best,
Sara

Acrobat 9 Trial - Scanning Issue

Similar Messages

Maybe you are looking for