Acrobat Adobe Pro X: font issues

When I open files in Acrobat Adobe Pro X, the font is not clear. Can I fix that?

It depends on several things. First, try Edit>Preferences>Display and select smoothing.
Check the fonts that are used in the PDF (use ctrl-D>font tab) and check that they are not bitmaps. Usually you want true-type, type 1, or open-type fonts.
If you zoom in and the fonts are pixelated, then you are looking at bitmap fonts or possibly just a picture.

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Acrobat x Pro / Word 2010 issues

I have been using Acrobat 9 Pro for quite sometime. I just downloaded Acrobat X Pro to try it out hoping I get better results with WORD 2010 than I did with 9.
I am using Office 2010 32bit, Windows 7, and Acrobat X Pro.
My issues are that When I try to convert a Word 2010 report to PDF, some of the graphics and text end up missing.
I have found that the quality is better when you just go to SAVE AS > (select) PDF.
The Acrobat Ribbon button, the SAVE AS ADOBE PDF, and printing using Adobe options give less than acceptable quality.
Has anyone had the same issues and is there a resolution? I am no reason to upgrade to "X" otherwise...

Hi there,
Could you provide some more detail about your file(s)? Are there any common elements between the files you've been converting to PDF via the PDFMaker Ribbon or the Adobe PDF printer that are disappearing? Is the text that's disappearing all of a certain font?
I'd like to try to help if you could upload a sample file or provide some additional detail!
Thanks,
David

I have windows 7 but acrobat adobe pro will not down load and work correctly

I have window 7 but acrobat adobe pro will not install correctly and work correctly with my 2020 cabinet design program, it worked on my lap top but not on my desk top

Hi Marketing Haskin,
Are you facing downloading issues or installation issues?
Are you getting any error message?
Are you downloading the installer from Adobe official website or from any third party website?
Regards,
Rahul

I have Acrobat/Adobe Pro, why does it ask me to sigh in or subsribe when I go to convert a file?

I have Acrobat/Adobe Pro, why does it ask me to sigh in or subsribe when I go to convert a file?

You need to sign in to validate your subscription or serial number. Have you already done this once, and it still is asking?
Sometimes with Creative Cloud, I find that I get signed out and have to sign back in. This shouldn't be an issue for a serial number based version, once you've provided your Adobe ID.
mh++

Acrobat adobe pro

my free trial of acrobat adobe pro just expired and i'm not sure what pack i should get. The current version would be 14.99, but all we need to do is combine pdf files, edit pg order. import/export pgs. edit files, sign (but no echosign) typewriter option...which one do i want to buy. Will the 7.99 pack cover all these?

Hi juan_u75,
From what you describe, you may not need all the extra production features that Acrobat Pro provides. But you would definitely want Acrobat, vs. the Adobe PDF Pack (which I think is the one you're referring to, at $7.50/month). Acrobat Standard, starting at $12.99/month, sound like it would be perfect for you. (Adobe PDF Pack doesn't offer the editing capabilities that you want.)
Best,
Sara

I bought Acrobat Adobe Pro XI. I am trying to download again because I restored my computer to original factory condition. Now Acrobat is taking 2 days to download my software. Please advise.

I bought Acrobat Adobe Pro XI. I am trying to download again because I restored my computer to original factory condition. Now Acrobat is taking 2 days to download my software. Please advise.

Hi Jim,
I'm sorry that it's taking Acrobat so long to download for you. Please make sure that you're logged in as as admin to your system, disable any antivirus, and then try downloading from this page: Download Acrobat products | Standard, Pro | XI, X
Please let us know how it goes.
Best,
Sara

Can't download Acrobat Adobe Pro XI after purchased. It's said it's not available after 60 days.

Hi
I just buy new computer and would like to download Acrobat Adobe Pro XI on my new computer. The staff said I can downloaded it twice for 2 computers for 1 purchase. But now I can't load the program to my new computer. It's said it has been after 60 days and I can't download it.
What should I do?

you can download the trial and activate with your serial number, https://www.acrobat.com/free-trial-download.html

Adobe Acrobat 9 Pro - Corrupted Fonts In PDF

I am hoping that someone can help with this issue that I am having. I have been using Adobe Acrobat 9 Pro for most of the year without any issues until recently. When I have been creating PDF from Internet Explorer 9, some of the text in the PDF is correupted, while other text is not. It displays properly in the "Print Preview", but after the PDF is created it is messed up. It does this on both the 64 and 32 Bit IE9. I am running Windows 7 Professional 64 Bit as an O/S. Any idea as to why this is doing it, but more importantly how to fix it? I have tried to unistall and reinstall the software, but that didn't fix the problem. Please help!
Laser_Guy-2001

If you use ctrl-D>Fonts you can see if the fonts are embedded and if the original font or a substitute is being used. I would guess that the fonts are not embedded and that is your problem. So, to help you trace the problem give the version no. of IE, the sub-version of Acrobat (like 9.4.5) and how you are creating the PDF (like printing to the Adobe PDF printer). For the creation, what job settings are you using. Standard is the default, but you might want to try the press or print options.

Adobe Acrobat 9 Pro Extended - Signature Issue after upgrade

I have updated to Adobe Acrobat 9 Pro Extended from Acrobat 7 Standard. I have several pdf files that I have signed and secured. These files have been set to not allow clients to remove or alter various pages. I did not save a copy without the signature or security settings. I have not been able to get back into 7 Standard to try and retrieve the signature. I do have a complete backup of the program files. Can anyone tell me how I might be able to retrieve the signature (or signature files) from Standard 7 and place it in 9 Pro Extended? I am using the same computer and as mentioned above I have a complete backup of 7 standard program files prior to the update. I would like to be able to remove the signature and alter the security settings in Pro 9 Extended.
A.L. Clanton

I do have the same problem but I'm OSX 10.6.8
I have a Phaser 7500, and it works fine with ID, PS, AI, and Acrobat Reader 9.5
But crashes with Acrobat Pro 9.5 and Lightroom 3.6
Latest drivers for the Phaser in installed, tried the Repais Acrobat Installation but
it' says it isn't necesary
Process:         AdobeAcrobat [6142]
Path:            /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Identifier:      com.adobe.Acrobat.Pro
Version:         9.5.0 (9.5.0)
Code Type:       X86 (Native)
Parent Process: launchd [178]
Date/Time:       2012-01-23 17:35:51.285 +0100
OS Version:      Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report:          573578 sec
Per-App Interval Since Last Report: 318700 sec
Per-App Crashes Since Last Report:   1
Anonymous UUID:                      2FBD03A6-9A6E-407D-B683-2DA98F1D700F
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000030000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Adobe Acrobat 8 Pro e-license issue

Hello,
I have Adobe Acrobat 8 Pro installed in a PC running Windows 7 (64 bit). Whenever I try to download the e-license it gives me the following error message:
I already tried disabling the firewall but it didn't work, I'm not connected to any proxy server by the way. I would highly appreciate any help, thank you.

I am not sure what you mean by an e-license. Normally you would have a S/N to enter or log into Adobe with your ID to activate (though not for AA 8 as I recall). Simply install and enter the S/N that you should have for the product. After the install, it is critical that you do the updates for Acrobat to properly work. If you can not get them through the help menu, the updates are available at Index of ftp://ftp.adobe.com/pub/adobe/acrobat/ .

Adobe Acrobat XI pro set up issues

I recently downloaded Adobe Acrobat XI Pro (English) version. But the software continues to setup in Swedish. Is there a reason why?

Try the direct download (without download assistant): http://prodesigntools.com/adobe-acrobat-xi-pro-standard-reader-direct-download-links.html
Make sure you follow the Very Important Instuctions before proceeding to the actual download.
[topic moved to Acrobat forum]

Windows 7 Word 2010 with EPS A4 Acrobat X Pro Paper Size Issue

I'm running into the following issue trying to create a PDF.
Word 2010 A4 page size. Document has some Illustrator EPS images used in it.
When I go to make the PDF using Acrobat from the top menu and then Create PDF, the page size of the PDF is A4, but the color is the low res bit map preview look. Not acceptable color, all colors converted to CMYK, but the EPS files have incorrect color values.
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I spent 2-1/2 hours with Adobe on this and they had no solution.
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The Adobe PDF Page Size: is A4.
If we make the page size A3 then it generates a A3 size PDF.
When I was running XP with Word 2003 and Acrobat 9 Pro I didn't run in to this problem.
Any ideas?
Thanks

Anyone have any ideas?

ACROBAT XL PRO SERIAL NUMBER ISSUES AFTER INSTALLATION

Bought a new computer with Windows 8 OS. Went to my account in Adobe and downloaded my Acrobat XL Pro. Installation seemed to go well. However, the first time I used the software I was prompted to enter the serial number. I did and now I ALWAYS get the following message any time I use the software: Serial Number is valid but not for this product. Choose from one of the products given. The only product that somewhat matches in the drop down box is the Acrobat XL Standard. I have uninstalled and reinstalled and still receive the same message every time I use it. The software does seem to work, but seems to respond slower and I always have to click the QUIT button on the message above in order to move forward.
Frustrated that I cannot find a support phone number to get help with this issue.

You purchased (or were sold) an upgrade, at reduced price. During install it wants the serial of the qualifying product.
The qualifying product is the older version of Acrobat which you must own before buying an upgrade. So just type THAT old serial number, when asked.

Acrobat 9 Pro: Sudden license issue prevent use

When trying to open a pdf document in Acrobat 9 Pro, I get to open it, but after a few seconds a window pops up, titled: “Licensing for this product has stopped working.”
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(148:3)”
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Ravi and Virtualmonk1,
Thanks for your responses.
The licensing repair tool kit worked very well, although when running it, no indication was given that it had performed its job, like "completed", "updated" or similar, which was a little confusing.
My Avira Antivirus indicated no trojans.However, I have experienced several times that various antivirus software give false warnings, because they find some elements of teh software to resemble some trojan behaviour.
Regards,
Frode

Acrobat 9 Pro Extended Forms Issue

Hello, I'm having an issue with two simple forms that I have created in Acrobat 9 Pro Extended. I am using Windows XP SP2. The forms have a submit button that is supposed to send to a specified e-mail address. Everything tests fine until the link is posted on our Intranet. Once the user clicks Submit after filling out the form, they are presented with a box with two buttons: Send Link and Send Copy. Does anyone know how to stop this box from popping up? What is happening is they do not read the box and click Send Link, which only sends a blank form back to us and they lose what they have filled out. Any help would be much appreciated, and thank you in advance.

I finally got our webmaster to put the link to the form online so that I could test the form. It is not sending to the address specified. I have setup the Submit button as follows: in the window under Enter a URL for this link: the URL was input as MailTo: [email protected] (there is a space between MailTo: and the e-mail address). After submitting Outlook 2k3 sends back an undeliverable message. Is the space in the URL causing the issue or is it something I need to run by our security people due to the way the form is being submitted?
Many thanks,
Mike

Acrobat Adobe Pro X: font issues

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