Acrobat cannot connect to the Review Server

I've been invited to a shared review on Acrobat.com. When I download and open the PDF from the Acrobat.com invitation email, I get this error message:
Acrobat cannot connect to the Review Server: Adobe online services.
If I click the "Check for new comments" button in the upper right corner, I get this message:
Could not get new comments. Acrobat did not get a response from the server. Try again later or contact your system administrator.
I can't see other reviewers' comments and can't post my own. I'm definitely online and connected, so not sure what's happening, but have had this error for several weeks now.
My system:
Acrobat XI Pro
MacBook Pro OS X 10.8.5
Safari browser 6.0.5
My Creative Cloud desktop app says Acrobat XI is up to date. I also have Photoshop CC installed.
I've tried logging into Acrobat.com with my Adobe ID before and after opening the PDF, nothing works. Also tried clearing my cache. Is there something in my Acrobat preferences that could be the issue?
Please help.
Thanks,
Mark

I am having a similar problem. The review was set up as a test. All our PC colleagues can access as normal. Our 2 Mac machines are not having luck.
Acrobat 10.1.8 Pro
Macbookpro OSX 10.8.5
Error: Could not get new comments. Acrobat did not get a response from the server. Try again later or contact your system administrator.
Could not get new comments. Acrobat did not get a response from the server. Try again later or contact your system administrator.
I'm guessing maybe a proxy issue?... what protocol/port is acrobat tryng to use?
(I tried process above with no luck)

Similar Messages

Adobe Reader cannot connect to the review server

Hi all,
I'm from the DoIT and some of our employees can't publish comments in one of our PDF files. When the employee opens the pdf file, it doesn't matter if he is using Adobe Reader or Acrobat, he gets this message
We have review the Tracker and these are the screenshots
We have created a "test Document", same server, same folder location, and we have verified the user have full persmissions on the server. The user can open and make comments on our "Test Document" but on the other document he can't. Both documents were shared same way and we can't figure out why if both documents are in the same place with the same permissions Adobe Reader XI can connect to one but not the other.
In addition, we have reinstalled Adobe reader even we have make the user log in in other computers and it is the same issue.
Any help with this will be appreciated

Problem found... permission on the Review folder

Error message received submitting form via email - "Acrobat cannot connect to the server"

Some of my users are unable to submit form data. The forms are set up to be submitted via email and only a few of the users are effected. They have installed the latest versions of both Acrobat and Adobe Reader.
"Acrobat cannot connect to the server, but will automatically submit your form once the server is online. You can check tracker for the status of this submission."
"You have already submitted the data on this form and it is waiting to be sent. Further changes are not allowed until the prior data is sent."
I know that this question has been asked before, but there has not been a response. This is very frustrating.
Thanks for any help or sugesstions.

I have this exact same error, but also have not yet found a workaround.
Only sporatic users get the error, and I've been unable to duplicate it from my machine. I am on Adobe Reader v 10.1.2.
Actually I can get around the error if I were to downgrade to Adobe v9, but that is a bandaid fix - not really a secure answer.

I installed adobe digital editions but when I want to authorize a device (an e-reader) it doesn't work, I receive an error message that digital editions cannot connect with the activation server. what can I do?

I installed adobe digital editions but when I want to authorize a device (an e-reader) it doesn't work, I receive an error message that digital editions cannot connect with the activation server. what can I do?

Please quote the exact error message, word-for-word, verbatim.
What is your operating system?
What version of Lightroom?

Cannot connect to the report server

I try to submit a report using RWCLIENT (see below), but getting the error:
"REP-0178 Cannot connect to the report server 'rep_M2003-056DVM_ora10gas' "
If I use URL, the report runs fine.
Please advise.
Thanks,
Dmitri
C:\OraDev10g\BIN\rwclient userid=user/password@database module=txr1020 batch=yes paramform=no DESTYPE=LOCALFILE desformat=pdf desname="M:\txr1020.pdf" AUTHID=ias_admin/iasadmin1 server=repser

We have Reports 10.1.2.
RWCLIENT (10g iDS) is installed on different machine.
On OracleAS I have started the Naming Service: namingservice.bat 14021
On client I updated the rwnetwork.conf with OracleAS hostname and 14021.
What is wrong? Maybe I need to start Naming Service using OPMN for report server to register.
Thanks.

BPC 75M - Modify Application error "Cannot connect to the Reporting Server"

I have trouble with Modify Application, also in ApShell. Maybe you have a clue what it can be the problem.
Configuration: single server BPC 7.5M SP3, Windows Server 2008 SP2, SQL Server 2008 SP2
Installation user is a domain user.
No errors during installation, no error in Server Manager diagnostics.
But when I try to modify an Application from BPC Admin it gives an error for step "Make OLAP database and Journal/Audit reports. / Validate dimension formulas.".
In tblLogs I see the error message:
==============[System Error Tracing]============== [System Name] :
AdminServerHandler [Message Type] : ErrorMessage [Job Name] :
AdminApplicationHandler : ExecuteModIfyApplication [DateTime] :
10/19/2010 1:19:13 PM [UserId] : MYDOMAIN\MYUSER
[Exception] DetailMsg : {System.Exception: Cannot connect to the Reporting Server at
OSoft.Services.Application.AdminMainServer.AdminApplicationHandler.SetChangeDimensionForAudit(String strAppset, String strApp, String strUserID, Boolean blnIsChangedDimension, String& strErrMsg) at
OSoft.Services.Application.AdminMainServer.AdminApplicationHandler.ExecuteModIfyApplication(String strAppSet, String strApplicationName, String strApplicationDescription, String strSourceApplicationType, String
strNewApplicationType, String strRateApplicationName, String
strOwnerShipApplicationName, String strCurrencyConversionsCalculation,
String strCalculation, String strIntercompanyBookings, String
strUSEliminations, String strOpeningBalance, String strValidations,
String strIntercompanyEliminations, DataTable dtDimensionList, Boolean
bReassignSQLIndex, Boolean bProcessApplication, Boolean bDeleteFact,
String strChangeAppType, String strUserID, String strReportBackID)}
==============[System Error Tracing End ]==============
Edited by: Alexandru Berindei on Oct 26, 2010 7:57 PM
Edited by: Alexandru Berindei on Oct 26, 2010 7:58 PM

There were problems accessing the web page   HTTP://server/reports
Error message:   "Reporting services 2008 user does not have required permissions"
It was possible to open the page HTTP://server/reports with local administrator user and I fixed this problem by performin following:
- add Content Manager right to bpc installation user
- disable UAC from Windows Control Panel > User Accounts
Still Modify Application gives the same "Cannot connect to Reporting Services".
I tried:
- check that BPC Installation User is part of Local Administrators
- reboot server
- reinstall BPC after disabling UAC
- reinstall everything except the Windows Server 2008
- I installed another computer with the same exact configuration but with a local BPC Installation User and it works.
Have anyone installed BPC 7.5M SP3 on single Windows Server 2008 SP2 , with SQL Server 2008 SP2 and with BPC Installation user a domain user?
Maybe you have an idea of what I should check next.
Thank you,
Alex

Cannot connect to the Administration server?

I just installed Hyperion 11.1.2 in Windows 2008, and I'm sure the essbase server is started because I can connect by MaxL, and I can see the Administration server service is started because I can see it in the service list. But When I want to login ADM, error messageL "Cannot connect to the Administration server", please advise?
Error: java.lang.UnsatisfiedLinkError: no environmentjni in java.library.path
java.lang.NoClassDefFoundError: com/essbase/eas/utils/Environment
Error detail:
2010-04-23T23:24:59.576-04:00] [EssbaseAdminServices0] [WARNING] [] [oracle.epm.essbase.eas] [tid: 11] [userId: <anonymous>] [ecid: 0000IWhqB6yDwWWFLzNM8A1BoaI7000000,0] [APP: EAS#11.1.2.0] java.library.path=E:\Oracle\Middleware\user_projects\domains\EPMSystem\bin;.;C:\Windows\system32;C:\Windows;E:\Oracle\Middleware\jrockit_160_14_R27.6.5-32\jre\bin;E:\Oracle\MIDDLE~1\patch_wls1032\profiles\default\native;E:\Oracle\MIDDLE~1\WLSERV~1.3\server\native\win\32;E:\Oracle\MIDDLE~1\WLSERV~1.3\server\bin;E:\Oracle\MIDDLE~1\modules\ORGAPA~1.0\bin;E:\Oracle\MIDDLE~1\JROCKI~1.5-3\jre\bin;E:\Oracle\MIDDLE~1\JROCKI~1.5-3\bin;E:\Oracle\Middleware\EPMSystem11R1\products\Essbase\eas\server\bin;E:\Oracle\Middleware\EPMSystem11R1\common\config\11.1.2.0;E:\Oracle\Middleware\EPMSystem11R1\common\CSS\11.1.2.0\bin;E:\Oracle\Middleware\EPMSystem11R1\common\SAP\bin;E:\Oracle\Middleware\EPMSystem11R1\common\EssbaseRTC\11.1.2.0\bin;E:\Oracle\Middleware\EPMSystem11R1\common\JRE\Sun\1.6.0\bin;E:\Oracle\Middleware\EPMSystem11R1\products\Essbase\EssbaseClient\bin;E:\Oracle\Middleware\EPMSystem11R1\products\Essbase\EssbaseClient;D:\app\serv_hyperion\product\11.2.0\client_1\bin;D:\app\serv_hyperion\product\11.2.0\dbhome_1\bin;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Program Files\Intel\DMIX;E:\Oracle\Middleware\EPMSystem11R1\common\EssbaseRTC-64\11.1.2.0;E:\Oracle\Middleware\EPMSystem11R1\common\ODBC-64\Merant\6.0\Drivers;E:\Oracle\Middleware\EPMSystem11R1\products\Essbase\eas\console\bin;E:\Oracle\Middleware\EPMSystem11R1\products\FinancialManagement\Common;E:\Oracle\Middleware\EPMSystem11R1\products\FinancialManagement\Client;E:\Oracle\Middleware\EPMSystem11R1\products\FinancialManagement\Server;E:\Oracle\Middleware\ohs\bin;E:\Oracle\Middleware\ohs\opmn\bin;E:\Oracle\Middleware\ohs\opmn\lib;E:\Oracle\Middleware\ohs\perl\bin;E:\Oracle\Middleware\EPMSystem11R1\products\biplus\bin\SQR\Activator\bin;E:\Oracle\Middleware\EPMSystem11R1\products\biplus\bin\SQR\Viewer\bin;E:\Oracle\Middleware\EPMSystem11R1\products\biplus\bin;E:\Oracle\Middleware\EPMSystem11R1\products\biplus\lib;E:\OraHome_1\oracledq\tsq11r5s\Software;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\system32\Wbem;D:\app\serv_hyperion\product\11.2.0\dbhome_1\BIN;D:\app\serv_hyperion\product\11.2.0\client_1\BIN;E:\Oracle\Middleware\EPMSystem11R1\BIN;E:\Oracle\Middleware\EPMSystem11R1\common\CSS\11.1.2.0\bin;E:\Oracle\Middleware\EPMSystem11R1\common\ODBC-64\Merant\6.0\Drivers;E:\Oracle\Middleware\EPMSystem11R1\products\Essbase\EssbaseClient\bin;E:\Oracle\Middleware\EPMSystem11R1\products\Essbase\EssbaseClient;E:\Oracle\Middleware\EPMSystem11R1\products\Essbase\eas\console\bin;E:\Oracle\Middleware\EPMSystem11R1\products\Essbase\eas\server\bin;E:\Oracle\Middleware\EPMSystem11R1\products\biplus\bin;E:\OraHome_1\oracledq\tsq11r5s\Software;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\system32\Wbem;D:\app\serv_hyperion\product\11.2.0\dbhome_1\BIN;D:\app\serv_hyperion\product\11.2.0\client_1\BIN;E:\Oracle\Middleware\EPMSystem11R1\BIN;E:\Oracle\Middleware\EPMSystem11R1\common\CSS\11.1.2.0\bin;E:\Oracle\Middleware\EPMSystem11R1\common\ODBC-64\Merant\6.0\Drivers;E:\Oracle\Middleware\EPMSystem11R1\products\Essbase\EssbaseClient\bin;E:\Oracle\Middleware\EPMSystem11R1\products\Essbase\EssbaseClient;E:\Oracle\Middleware\EPMSystem11R1\products\Essbase\eas\console\bin;E:\Oracle\Middleware\EPMSystem11R1\products\Essbase\eas\server\bin;E:\Oracle\Middleware\EPMSystem11R1\products\biplus\bin;E:\Oracle\MIDDLE~1\WLSERV~1.3\server\native\win\32\oci920_8
[2010-04-23T23:24:59.576-04:00] [EssbaseAdminServices0] [ERROR] [ESSEAS-00100] [oracle.epm.essbase.eas] [tid: 11] [userId: <anonymous>] [ecid: 0000IWhqB6yDwWWFLzNM8A1BoaI7000000,0] [APP: EAS#11.1.2.0] Unknown error occurred. See below stack trace for details[[
java.lang.UnsatisfiedLinkError: no environmentjni in java.library.path
Edited by: user2571802 on May 8, 2010 2:01 PM
Edited by: user2571802 on May 8, 2010 6:52 PM

I too am getting the same error. When i click the validate 'Validate essbase connection' on the application wizard page, I get a blank page saying 'An errror occured'. I stop the planning service and restarted it from Start button. This time I got the error message
[ERROR] [HspCreateDatasource] - Servlet.service() for servlet HspCreateDatasourc
e threw exception <java.lang.UnsatisfiedLinkError: no HspEssbaseEnv in java.libr
ary.path>java.lang.UnsatisfiedLinkError: no HspEssbaseEnv in java.library.path
at java.lang.ClassLoader.loadLibrary(Unknown Source)
at java.lang.Runtime.loadLibrary0(Unknown Source)
at java.lang.System.loadLibrary(Unknown Source)
at com.hyperion.planning.olap.HspEssbaseEnv.<clinit>(Unknown Source)
at com.hyperion.planning.olap.HspEssbaseJniOlap.<clinit>(Unknown Source)
at com.hyperion.planning.HspJSHomeImpl.TestEssConnection(Unknown Source)
at HspCreateDatasource.doCheckEssbaseConnection(Unknown Source)
at HspCreateDatasource.doHandle(Unknown Source)
at HspCreateDatasource.doPost(Unknown Source)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:709)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(Appl
icationFilterChain.java:252)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationF

Cannot connect to the reporting server error

Hi,
When trying to process an application, I get the error : "cannot connect to the reporting server".
We have the BPC application server on a machine and DB, SSAS and SSRS (SQL 2008) on another machine.
We don't have a named instance, we use the default one.
If I connect to http://%SQLServer%/reports, it works.
What could be the problem ?
Thank you in advance.

Hi,
we had got the same problem. In the end we:
- Installed RS on the same machine of BPC (Application Server) (please be careful to make a new db if you want to use the same DB Server)
- Configured correctly the server manager to point the new ReportServer
- Edited from SQL Server Management Console the tblAppSetInfo, in order to make the column of the ReportServer of all Application Sets to point to the new report server.
- (not sure was needed) rebooted and restarted all the services
- Tested it and it worked!
HTH
Daniele Tiles

No trusted certificate found (91);Cannot connect to the LDAP server

HI All,
I am trying to connect to LDAP server with the following code.
JSSESocketFactory fact = null;
private LDAPConnection conn = null;
String keystore = "C:\\j2sdk1.4.2_15\\jre\\lib\\security\\cacerts";
System.setProperty("javax.net.ssl.trustStore",keystore);
fact = new JSSESocketFactory(null);
conn = new LDAPConnection(fact);
int ldapVersion = 3;//LDAPConnection.LDAP_V3; //defualt values of LDAP settings
private int ldapPort = 636;
LDAPAttributeSet ldapAtrbSet;
String ldapHost;
String loginDN;
String loginDN_Password;
And it is gicving me error :
Error: netscape.ldap.LDAPException: SSL connection to 192.168.10.8:636, sun.security.validator.ValidatorException: No trusted certificate found (91); Cannot connect to the LDAP server
netscape.ldap.LDAPException: SSL connection to 192.168.10.8:636, sun.security.validator.ValidatorException: No trusted certificate found (91); Cannot connect to the LDAP server
     at netscape.ldap.factory.JSSESocketFactory.makeSocket(JSSESocketFactory.java:105)
     at netscape.ldap.LDAPConnSetupMgr.connectServer(LDAPConnSetupMgr.java:418)
     at netscape.ldap.LDAPConnSetupMgr.openSerial(LDAPConnSetupMgr.java:350)
     at netscape.ldap.LDAPConnSetupMgr.connect(LDAPConnSetupMgr.java:244)
     at netscape.ldap.LDAPConnSetupMgr.openConnection(LDAPConnSetupMgr.java:170)
     at netscape.ldap.LDAPConnection.connect(LDAPConnection.java:1042)
     at netscape.ldap.LDAPConnection.connect(LDAPConnection.java:924)
     at netscape.ldap.LDAPConnection.connect(LDAPConnection.java:768)
     at com.reflexis.LDAP.LdapTestSSL.createConnection(LdapTestSSL.java:522)
     at com.reflexis.LDAP.LdapTestSSL.checkLdap(LdapTestSSL.java:118)
     at com.reflexis.LDAP.LdapTestSSL.main(LdapTestSSL.java:52)
Unable to connect to LDAP server
I have imported atr certificate also by using command:
"keytool -import -alias jag -file c:\x225.cer -keystore c:\j
2sdk1.4.2_15\jre\lib\security\cacerts"
I am running my java code from eclipse. And do i have to set any thing in eclipse for certificate. I Have imported certificate from command prompt.
Can any one please help me.It is very important for me.
Please its very urgent.
THanks,
Ankush Patni

As previously said network is a possible cause.Other things could be time on filer is too far off time on DC.AD object for filer has been deleted or change by a Windows admin.If all users are experiencing a problem, you may need to rebind it to AD - run CIFS setup at command prompt

Error : Cannot connect to the LDAP server

I have exported a file called "test1.ldif"
and then import in a new Oracle ldap server using the command:
ldapadd -p 389 -D cn="directory manager" -w <password> -f test1.ldif
But there is error "Cannot connect to the LDAP server".
Actually, I'm migrating the ldap data from 1 machine to another, please advise. Thanks

Check your ldap port, by default it is 4032...
--Bill

"System cannot connect to the application server" (Admin Client only)

Hello Experts,
I have a strange issue: I am getting "system cannot connect to the application server" when I am trying to launch BPC Admin.
I successfully connect to the same application server with Excel client on the same PC.
I am able to connect via Admin from another PC.
The installation in question is a new installation. The only difference between my PC and a troubled one is IE7 vs. IE8 - IE8 is the one giving issues.
BPC site is in Local Intranet zone. Windows Authentication is enabled. What am I missing? Local Policy? IE8 settings? Folder permissions (I'm local admin on both PCs)?
It's BPC 7.5 SP05.
Thanks in advance,
Akim
P.S. OS: Windows Server 2003 SP2 32-bit (Citrix box).
Edited by: Akim Zubarchuk on Mar 30, 2011 12:28 AM

Hi Akim,
Check client diagnostic for admin client can provide good information.
Any way if you are able to connect with excel client not with admin client I will say:
1. Check the rights of user used to connect with admin console
2. Check proxy settings
3. Disable antivorus or firewall into that computer.
4. Make sure the installation of admin client was correct done.
In my opinion it is a big probability to be point 3 or 4.
Regards
Sorin Radulescu

Applicaton Catalog - "Cannot connect to the application server" - Existing solutions have not worked

Hi there,
I have researched the problem below extensively online and found quite a varies array of solutions offered however they all seem to relate to the problem in that someone was setting up SCCM but couldn't get it to work. My situation is different in that the
feature was working, no settings were changed however it has now stopped working.
The issue is that if any user attempts to use the app catalog, they are shown the error screen which says "Cannot connect to the application server". It then says the problem might be temporary, try again later etc however it's not temporary.
All the settings for the app catalog appear to be correct, as I would expect them to be as it was working (I am new to this company, the Desktop manager has told me it was working a few weeks ago).
Does anyone know of a service in Windows, maybe something to do with the SQL side or certificates that could cause this issue? (although I checked certificates and again, looks fine). I'm almost at the point now of just restarting the server because
if all else fails, turn it off and on again right?
Cheers all.

Hi, I just typed a long reply to this and then accidentally clicked a favourite on the Favourites bar and lost everything I typed :(
-Checked the path in IIS to the \SMS_CCM\CMApplicationCatalog folder was OK and it was.
-Checked that required .NET components including WCF are installed.
-This one seemed a bit strange but ensured local service account has access to C:\Windows\Temp (this seemed very basic and unlikely but I tried it anyway due to desperation).
-Checked that self-signed certificate was trusted by my PC attempting to access the App Catalog.
-Checked SCCM services on the server are all running (where they should be, or set to manual as appropriate).
I'm sure I've tried more than this, but these are the main things I can remember.
Cheers.

Emails are "stuck" in my Apple Mail Outbox. I have deleted the account and reinstalled but still have the problem. Apple's "Network Diagnostics" report that it cannot connect to the SMPT server.

Emails are l "stuck" in my Apple Mail Outbox. I have deleted the account and reinstalled but still have the problem. Apple's "Network Diagnostics" report that it cannot connect to the SMPT server. TalkTalk (Tiscali) say there is no problem with their server because I have checked and can send emails with their webmail.

No that is not it:
Open Mail>Preferences>Accounts, the first page has this on it
If you click on the server name in the box (gmail in your case I assume) it opens and reveals this:
If you select Edit SMTP Server list you get this:
Post it here and, select the Advanced Tab (which looks like this)
Post this page as well.

I cannot connect to the adobe server.

I cannot connect to the adobe server and only have 7 days remaining before my photoshop stops working, my payments are up to date and the troubleshoot connectivity option does not work as the landing page is not available. Please help.

A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Sync failure because itunes cannot connect to the sync server PLEASE HELP!!

HELP! I cannot get my info back into my iphone.
During sync I get an error message that says 'sync failure because itunes cannot connect to the sync server''
I have had this problem today so i restored the iphone and it has synched the ipod portion but will not sync calenders, contacts , email accounts or bookmarks.
The restore erased all of these and now i cannot replace them.
Thank you in advance for any help in solving this crisis.

I had the same problem (not from day one but within the past couple months). Anyway, I wish I had made note of everything that the quick-and wonderful-Apple support did when I finally decided to give them a call today-after getting tired of not being able to update calendars and contacts and not seeing any helpful info here-unfortunately, I continue that legacy (as I can't remember everything I had to do to fix-sorry) Ultimately involves creating a new user I called mine IPHONE...then doing some of this and that-and finally merging info and going to "Terminal" and typing in some code...then deleting some of the old files, Took about twenty-minutes on the phone. Sorry I didn't think ahead for others and write al this down...but just know the Apple people were great. I talked to a gal for about ten minutes very methodically trouble-shooting. When nothing worked she shifted me over to a real nice guy who calmly and politely guided me through all the steps to fix this annoying problem. I hate to say it, but just get on the phone and-if you have the same experience as me-you will get 5 Star treatment and your sync will work like a dream. Every time I have to contact Apple Support (which isn't that often) my experience is nothing but the best. Unbelievable customer service! Methodical, Personable, and truly knowledgeable! There is a fix and it works like a dream. Not that hard but you'll need customer service to walk you through it-as I can't (sorry I can't be of much help...) Good luck!

Acrobat cannot connect to the Review Server

Similar Messages

Maybe you are looking for