Acrobat Compare Documents: "Acrobat could not compare the documents completely."

There is a bug with Acrobat X and XI Pro that does not allow you to compare PDF documents created from unknown applications. We use XMetaL Author Enterprise and Acrobat considers it an unknown application. You can verify the application setting of your PDF from File > Properties.
I entered a bug report with Adobe on 4 April 2013.
To work around this bug, you can save the PDFs as Word documents and create new PDFs from Word before comparing them in Acrobat. The new PDFs have Microsoft Word associated with them and compare successfully.
Open a PDF to compare.
From the File menu, select Save As Other > Microsoft Word > Word Document.
Save the file to your computer.
In Windows Explorer, right-click the Word document and select Convert to Adobe PDF.
Save the file to your computer.
Repeat Step 1 through Step 5 for the second PDF to compare.
Compare the new PDFs (View > Compare Documents).
These steps are also useful to convert a PDF to a Word document, if that format is needed.
Hope this helps others! If anyone has another way around this issue, I am interested to hear.

This bug still exists in Acrobat 11.0.09.
I have not been contacted about my bug report, either.
It would be optimal to have this fixed in the product and not need the workaround I documented above.

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Thanks a lot for immediate response,
Please go through the following
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Inner Exception
Type : BusinessObjects.DSWS.DSWSException, BusinessObjects.DSWS, Version=11.5.4100.0, Culture=neutral, PublicKeyToken=692fbea5521e1304
Message : getDocumentInformation exception (Error: RWI 00323)
Source : DSWS Web Service Consumer
Help link :
ID : R1
WebServiceID :
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at org.apache.axis.strategies.InvocationStrategy.visit(InvocationStrategy.java:71)
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at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
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at org.apache.coyote.tomcat5.CoyoteAdapter.service(CoyoteAdapter.java:160)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:799)
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at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683)
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at com.businessobjects.rebean.internal.util.storage.ClusterStorageManager.retrieveObject(ClusterStorageManager.java:380)
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... 47 more
CauseID : RWI 00323
CauseMessage : Could not retrieve the document with the passed obsolete token. (Error: RWI 00323)
CauseDetail :
CauseException : com.businessobjects.rebean.wi.ConfigurationException
Data : System.Collections.ListDictionaryInternal
TargetSite : BusinessObjects.DSWS.ReportEngine.DocumentInformation GetDocumentInformation(System.String, BusinessObjects.DSWS.ReportEngine.RetrieveMustFillInfo, BusinessObjects.DSWS.ReportEngine.Action[], BusinessObjects.DSWS.ReportEngine.Navigate, BusinessObjects.DSWS.ReportEngine.RetrieveData)
Stack Trace : at BusinessObjects.DSWS.ReportEngine.ReportEngine.GetDocumentInformation(String documentReference, RetrieveMustFillInfo retrieveMustFillInfo, Action[] actions, Navigate navigate, RetrieveData retrieveData)
Thanks

You can reclaim storage token stack space by sending Close action to any document you're done with.
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Sincerely,
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HiShwetabh Suman
Thanks a lot for immediate response,
Please go through the following
From the logs I see a difference in the execution steps as below:
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frs://Output/a_165/024/084/5511333/aqew_jeqdcjcrukoadjdtk0.wid already exists.(hr=#0x80042a4a)(Error #-2147210678 (WIS 30567)
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Also, few other findings are that :
1. The error occurs from both the nodes adaptive job servers randomly.
2. The IFRS and OFRS of one of the node is not being used at all for any file transfers (though the configurations are exactly same).
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