Acrobat Connect quits

I can start a meeting on my Intel Mac, but if I try to share
the screen, Acrobat Connect Add-in quits unexpectedly.
Tried a lot of trashing prefs but still having problems.
Even tried starting Safari under Rosetta.
It didn't work.
I would love to purchase and use Connect, but can't under
this circumstance.

Two possible work-arounds to get the 6x0 Add-in to work with
Intel Macs:-
Purge shared objects
1) Check for multiple shared objects directories:
a. In Finder, navigate to
<user home>\Library\Preferences\Macromedia\Flash
Player\#SharedObjects
There should only be one randomly-named folder in the Shared
Objects directory.
2) Delete any empty folders in the #SharedObjects directory
or folders containing the oldest versions of the shared objects.
Run under Rosetta
1. Make sure all instances of the browser are closed.
2. Ctrl+click the browser binary in the Applications folder.
3. Select "Get Info" from the contextual menu.
4. Check "Open using Rosetta."
5. Close the info dialog for the browser binary.
6. Launch the browser and try a meeting.

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    com.adobe.Acrobat.Pro
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    0   com.adobe.CoolType       
    0x027a702b CTInit + 106007
    1   com.adobe.CoolType       
    0x028fbf10 CTCleanup + 903498
    2   com.adobe.CoolType       
    0x0279c35b CTInit + 61767
    3   com.adobe.CoolType       
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    4   com.adobe.CoolType       
    0x028d0d0a CTCleanup + 726852
    5   com.adobe.CoolType       
    0x0287ad3c CTCleanup + 374646
    6   com.adobe.CoolType       
    0x0287ab99 CTCleanup + 374227
    7   com.adobe.CoolType       
    0x028ceade CTCleanup + 718104
    8   com.adobe.CoolType       
    0x0281b49c CTInit + 582280
    9   com.adobe.Acrobat.framework  
    0x003c002c RunAcrobatInBrowser + 133733
    10  com.adobe.Acrobat.framework  
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    11  com.adobe.Acrobat.framework  
    0x00eb232d AcroSecurityBailOutImpl + 11310619
    12  com.adobe.Acrobat.framework  
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    13  com.adobe.Acrobat.framework  
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    14  com.adobe.Acrobat.framework  
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    15  com.adobe.Acrobat.framework  
    0x00012ec0 RunAcrobat + 16687
    16  com.adobe.Acrobat.framework  
    0x00012519 RunAcrobat + 14216
    17  com.adobe.Acrobat.framework  
    0x00011eb5 RunAcrobat + 12580
    18  com.apple.Foundation     
    0x996a4692 __57-[NSNotificationCenter addObserver:selector:name:object:]_block_invoke + 49
    19  com.apple.CoreFoundation 
    0x9ab977e4 __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 20
    20  com.apple.CoreFoundation 
    0x9aa793fb _CFXNotificationPost + 3435
    21  com.apple.Foundation     
    0x99692ebf -[NSNotificationCenter postNotificationName:object:userInfo:] + 92
    22  com.apple.AppKit         
    0x984cc7d5 -[NSApplication _postDidFinishNotification] + 367
    23  com.apple.AppKit         
    0x984cc475 -[NSApplication _sendFinishLaunchingNotification] + 239
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    0x984c8da4 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 840
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    0x920d1304 -[NSObject performSelector:withObject:withObject:] + 77
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    0x996b33fa __76-[NSAppleEventManager setEventHandler:andSelector:forEventClass:andEventID:]_block_invoke + 121
    28  com.apple.Foundation     
    0x996b2f31 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 430
    29  com.apple.Foundation     
    0x996b2d3b _NSAppleEventManagerGenericHandler + 218
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    0x9c341b15 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 387
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    0x9c310ed6 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 44
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    0x9c310dce aeProcessAppleEvent + 318
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    0x984c43a8 _DPSNextEvent + 1089
    35  com.apple.AppKit         
    0x984c3ad0 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
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    0x984b635c -[NSApplication run] + 727
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    0x00010873 RunAcrobat + 6882
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    0x00001e16 start + 54
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    0   libsystem_kernel.dylib   
    0x99e65046 __workq_kernreturn + 10
    1   libsystem_pthread.dylib  
    0x91c09dcf _pthread_wqthread + 372
    2   libsystem_pthread.dylib  
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    Thread 2:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib   
    0x99e65992 kevent64 + 10
    1   libdispatch.dylib        
    0x964e18bd _dispatch_mgr_invoke + 238
    2   libdispatch.dylib        
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    Thread 3:
    0   libsystem_kernel.dylib   
    0x99e65046 __workq_kernreturn + 10
    1   libsystem_pthread.dylib  
    0x91c09dcf _pthread_wqthread + 372
    2   libsystem_pthread.dylib  
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    Thread 4:
    0   libsystem_kernel.dylib   
    0x99e65046 __workq_kernreturn + 10
    1   libsystem_pthread.dylib  
    0x91c09dcf _pthread_wqthread + 372
    2   libsystem_pthread.dylib  
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    Thread 5:
    0   libsystem_kernel.dylib   
    0x99e647ca __psynch_cvwait + 10
    1   libsystem_pthread.dylib  
    0x91c0ad1d _pthread_cond_wait + 728
    2   libsystem_pthread.dylib  
    0x91c0cbd9 pthread_cond_wait$UNIX2003 + 71
    3   com.apple.CoreServices.CarbonCore
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    4   com.apple.CoreServices.CarbonCore
    0x99c0ab46 TSWaitOnConditionTimedRelative + 186
    5   com.apple.CoreServices.CarbonCore
    0x99bd6f92 MPWaitOnQueue + 199
    6   AdobeACE                 
    0x01fac737 ACEInitialize + 3741
    7   AdobeACE                 
    0x01fac6ad ACEInitialize + 3603
    8   com.apple.CoreServices.CarbonCore
    0x99bd756e PrivateMPEntryPoint + 68
    9   libsystem_pthread.dylib  
    0x91c085fb _pthread_body + 144
    10  libsystem_pthread.dylib  
    0x91c08485 _pthread_start + 130
    11  libsystem_pthread.dylib  
    0x91c0dcf2 thread_start + 34
    Thread 6:
    0   libsystem_kernel.dylib   
    0x99e647ca __psynch_cvwait + 10
    1   libsystem_pthread.dylib  
    0x91c0ad1d _pthread_cond_wait + 728
    2   libsystem_pthread.dylib  
    0x91c0cbd9 pthread_cond_wait$UNIX2003 + 71
    3   com.apple.CoreServices.CarbonCore
    0x99c0a922 TSWaitOnCondition + 128
    4   com.apple.CoreServices.CarbonCore
    0x99c0ab46 TSWaitOnConditionTimedRelative + 186
    5   com.apple.CoreServices.CarbonCore
    0x99bd6f92 MPWaitOnQueue + 199
    6   AdobeACE                 
    0x01fac737 ACEInitialize + 3741
    7   AdobeACE                 
    0x01fac6ad ACEInitialize + 3603
    8   com.apple.CoreServices.CarbonCore
    0x99bd756e PrivateMPEntryPoint + 68
    9   libsystem_pthread.dylib  
    0x91c085fb _pthread_body + 144
    10  libsystem_pthread.dylib  
    0x91c08485 _pthread_start + 130
    11  libsystem_pthread.dylib  
    0x91c0dcf2 thread_start + 34
    Thread 7:
    0   libsystem_kernel.dylib   
    0x99e647ca __psynch_cvwait + 10
    1   libsystem_pthread.dylib  
    0x91c0ad1d _pthread_cond_wait + 728
    2   libsystem_pthread.dylib  
    0x91c0cbd9 pthread_cond_wait$UNIX2003 + 71
    3   com.apple.CoreServices.CarbonCore
    0x99c0a922 TSWaitOnCondition + 128
    4   com.apple.CoreServices.CarbonCore
    0x99c0ab46 TSWaitOnConditionTimedRelative + 186
    5   com.apple.CoreServices.CarbonCore
    0x99bd6f92 MPWaitOnQueue + 199
    6   AdobeACE                 
    0x01fac737 ACEInitialize + 3741
    7   AdobeACE                 
    0x01fac6ad ACEInitialize + 3603
    8   com.apple.CoreServices.CarbonCore
    0x99bd756e PrivateMPEntryPoint + 68
    9   libsystem_pthread.dylib  
    0x91c085fb _pthread_body + 144
    10  libsystem_pthread.dylib  
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    11  libsystem_pthread.dylib  
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    Thread 8:
    0   libsystem_kernel.dylib   
    0x99e647ca __psynch_cvwait + 10
    1   libsystem_pthread.dylib  
    0x91c0ad1d _pthread_cond_wait + 728
    2   libsystem_pthread.dylib  
    0x91c0cbd9 pthread_cond_wait$UNIX2003 + 71
    3   com.apple.CoreServices.CarbonCore
    0x99c0a922 TSWaitOnCondition + 128
    4   com.apple.CoreServices.CarbonCore
    0x99c0ab46 TSWaitOnConditionTimedRelative + 186
    5   com.apple.CoreServices.CarbonCore
    0x99bd6f92 MPWaitOnQueue + 199
    6   AdobeACE                 
    0x01fac737 ACEInitialize + 3741
    7   AdobeACE                 
    0x01fac6ad ACEInitialize + 3603
    8   com.apple.CoreServices.CarbonCore
    0x99bd756e PrivateMPEntryPoint + 68
    9   libsystem_pthread.dylib  
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    10  libsystem_pthread.dylib  
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    11  libsystem_pthread.dylib  
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    Thread 9:
    0   libsystem_kernel.dylib   
    0x99e647ca __psynch_cvwait + 10
    1   libsystem_pthread.dylib  
    0x91c0ad1d _pthread_cond_wait + 728
    2   libsystem_pthread.dylib  
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    3   com.apple.CoreServices.CarbonCore
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    4   com.apple.CoreServices.CarbonCore
    0x99c0ab46 TSWaitOnConditionTimedRelative + 186
    5   com.apple.CoreServices.CarbonCore
    0x99bd6f92 MPWaitOnQueue + 199
    6   AdobeACE                 
    0x01fac737 ACEInitialize + 3741
    7   AdobeACE                 
    0x01fac6ad ACEInitialize + 3603
    8   com.apple.CoreServices.CarbonCore
    0x99bd756e PrivateMPEntryPoint + 68
    9   libsystem_pthread.dylib  
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    10  libsystem_pthread.dylib  
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    11  libsystem_pthread.dylib  
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    Thread 10:
    0   libsystem_kernel.dylib   
    0x99e647ca __psynch_cvwait + 10
    1   libsystem_pthread.dylib  
    0x91c0ad1d _pthread_cond_wait + 728
    2   libsystem_pthread.dylib  
    0x91c0cbd9 pthread_cond_wait$UNIX2003 + 71
    3   com.apple.CoreServices.CarbonCore
    0x99c0a922 TSWaitOnCondition + 128
    4   com.apple.CoreServices.CarbonCore
    0x99c0ab46 TSWaitOnConditionTimedRelative + 186
    5   com.apple.CoreServices.CarbonCore
    0x99bd6f92 MPWaitOnQueue + 199
    6   AdobeACE                 
    0x01fac737 ACEInitialize + 3741
    7   AdobeACE                 
    0x01fac6ad ACEInitialize + 3603
    8   com.apple.CoreServices.CarbonCore
    0x99bd756e PrivateMPEntryPoint + 68
    9   libsystem_pthread.dylib  
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    10  libsystem_pthread.dylib  
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    11  libsystem_pthread.dylib  
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    Thread 11:
    0   libsystem_kernel.dylib   
    0x99e647ca __psynch_cvwait + 10
    1   libsystem_pthread.dylib  
    0x91c0ad1d _pthread_cond_wait + 728
    2   libsystem_pthread.dylib  
    0x91c0cbd9 pthread_cond_wait$UNIX2003 + 71
    3   com.apple.CoreServices.CarbonCore
    0x99c0a922 TSWaitOnCondition + 128
    4   com.apple.CoreServices.CarbonCore
    0x99c0ab46 TSWaitOnConditionTimedRelative + 186
    5   com.apple.CoreServices.CarbonCore
    0x99bd6f92 MPWaitOnQueue + 199
    6   AdobeACE                 
    0x01fac737 ACEInitialize + 3741
    7   AdobeACE                 
    0x01fac6ad ACEInitialize + 3603
    8   com.apple.CoreServices.CarbonCore
    0x99bd756e PrivateMPEntryPoint + 68
    9   libsystem_pthread.dylib  
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    10  libsystem_pthread.dylib  
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    11  libsystem_pthread.dylib  
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    Thread 12:
    0   libsystem_kernel.dylib   
    0x99e647ca __psynch_cvwait + 10
    1   libsystem_pthread.dylib  
    0x91c0ad1d _pthread_cond_wait + 728
    2   libsystem_pthread.dylib  
    0x91c0cbd9 pthread_cond_wait$UNIX2003 + 71
    3   AdobeAGM                 
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    4   AdobeAGM                 
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    5   AdobeAGM                 
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    6   libsystem_pthread.dylib  
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    7   libsystem_pthread.dylib  
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    8   libsystem_pthread.dylib  
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    Thread 13:
    0   libsystem_kernel.dylib   
    0x99e647ca __psynch_cvwait + 10
    1   libsystem_pthread.dylib  
    0x91c0ad1d _pthread_cond_wait + 728
    2   libsystem_pthread.dylib  
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    3   AdobeAGM                 
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    4   AdobeAGM                 
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    5   AdobeAGM                 
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    6   libsystem_pthread.dylib  
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    7   libsystem_pthread.dylib  
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    8   libsystem_pthread.dylib  
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    Thread 14:
    0   libsystem_kernel.dylib   
    0x99e647ca __psynch_cvwait + 10
    1   libsystem_pthread.dylib  
    0x91c0ad1d _pthread_cond_wait + 728
    2   libsystem_pthread.dylib  
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    3   AdobeAGM                 
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    4   AdobeAGM                 
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    5   AdobeAGM                 
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    6   libsystem_pthread.dylib  
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    7   libsystem_pthread.dylib  
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    8   libsystem_pthread.dylib  
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    Thread 0 crashed with X86 Thread State (32-bit):
      eax: 0x00000000  ebx: 0x027a66ff  ecx: 0xa03e8e88  edx: 0x00000000
      edi: 0x00000019  esi: 0xbfffc9d0  ebp: 0xbfffcff8  esp: 0xbfffc950
       ss: 0x00000023  efl: 0x00010246  eip: 0x027a702b   cs: 0x0000001b
       ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f
      cr2: 0x00000000
    Logical CPU:
    2
    Error Code: 
    0x00000004
    Trap Number:
    14
    Binary Images:
    0x1000 -
    0x1fff +com.adobe.Acrobat.Pro (10.1.8 - 10.1.8) <FDE8EED5-3FF3-C6CC-51BD-C25783A37C4E> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
    0x6000 -  0x1d1aff7 +com.adobe.Acrobat.framework (10.1.8 - 10.1.8) <B478D28D-E617-5A40-998F-2933D2AA17EA> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/Acrobat.framework/Versions/A/Acrobat
    0x1faa000 -  0x20cbfff +AdobeACE (1) <B885D217-C2F6-8496-12D0-FCA0E620635B> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
    0x20ee000 -  0x26b3feb +AdobeAGM (1) <D32ACDB7-2362-47C0-8D55-DBE2F4D82433> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
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    Problem solved. The Adobe chat support proposed a few solutions (reinstall, reactivate, repair disk permission) and the last solution works. Managed to get Acrobat to work through the following steps:
    1) Un-install Acrobat X
    2) Create a new account with Administrator rights
    3) Log out and login using new account
    4) Install Acrobat X
    5) Launch Acrobat X
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    Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
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