Acrobat could not access the recognition service when OCRing

I am getting the error message "Acrobat could not access the recognition service because unable to locate the paper capture recognition service." I get this message when trying to OCR documents. I tried the fix for Acrobat 8 where you copy the drsd832.dll file and this still didn't work. I also tried turning the security (enhanced) settings to 'off' which also didn't work. I was wondering if any of you have encountered a similar problem and have found a solution. I am getting this problem in a networked corporate environment on multiple computers. It is also happening to files on the network rather than files on the local computers.

Just to be sure, you are trying to use the OCR that is part of AA8 and not the OCR service that is an online service? I think the latter was setup for use with AA8 Std. What menus and selections are you making to get OCR?

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    This is probably due to either a low memory situation or an corrupt installation. If the problem is not cleared up by shutting down other applications and/or rebooting, then please re-install Acrobat.
    It is certainly not a 'low memory situation'. It is not a 'corrupt user profile'. It was not fixed by uninstalling and re-installing.
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    System error 1067 has occured
    The process terminated unexpectedly. "
    Anyone can give us an idea to see why we can not run the sfc the first place. Thanks

    SYMPTOMS:
    All attempts to run command:
    sfc /SCANNOW
    keep returning the following message:
    "Windows Resource Protection could not start the repair service"
    SOLUTION:
    If you are using any kind of boot image/disk to boot up, you will have to use the "offline" switches (OFFBOOTDIR & OFFWINDIR) along with the SFC /SCANNOW command in order to start repairing your instalation properly.
    please remember to tripple-check for corret partition letters, because this is a crucial parameter for SFC to start working properly.
    also make sure to confirm whether so called "recovery" partion exists in your specific scenario or not. If so, in most cases this will render the "recovery" partition being the one to be set as a boot partition (OFFBOOTDIR) within sfc command, while Windows
    system folder (OFFWINDIR) will actually reside on a different partition.
    My scenario is described exactly above and therefore in my case boot partition letter was C: and system partition was D: ...As of that - the proper command line to run SFC successfuly was:
    sfc /SCANNOW /OFFBOOTDIR=c:\ /OFFWINDIR=d:\Windows
    Successful scan for integrity of all protected system files and replacement of incorrect versions with correct Microsoft versions then looks like this:
    X:\sources>sfc /SCANNOW /OFFBOOTDIR=c:\ /OFFWINDIR=d:\WindowsBeginning system scan. This process will take some time.Windows Resource Protection found corrupt files and successfully repaired them. Details are included in the CBS.logwindir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log
    Once SFC scan completed, I have run the Startup Repair from the repair dialogue menu prior rebooting the system. Remember to click "Cancel" on the prompt for using the System restore in this step. I am assuming you have tried this already time ago and confrmed
    it did not resolve the problem, but most importantly - you really would not want to overwrite the files, which you have just repaired with any possibly corrupted ones ;)
    After this I've unplugged bootable USB key with the My Windows Vista Enterprise 64bit setup disk image and restarted computer. System booted up properly on first attempt. No issues have been identified as a result of my post boot checks. This completely
    resolved the issue in my case. Should you have questions, please let me know.
    Pavel

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