Acrobat crashes when editing PDF with Pitstop professional

A lot of times our Adobe Acrobat XI crashes when editing PDFs with Pitstop Pro 11.
Mainly when trying to edit/replace fonts.
I also have the crashreport. How can i show this here in the forum?
Am i even in the right place or do i need to contact support for Pitstop Pro?
Thanks,
Robert

Email Enfocus support @ '[email protected]'
they will be happy to help you, if you have any issues please let me know

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Acrobat 10 crashes when "create pdf with scanner" command attempted.

Hello
For many months I have employed Acrobat 10 and an Epson V700 photo scanner successfully on a win 7 64 platform. I employ the create pdf from scanner command, select the custom scan option and allow the Epson scanning application to launch. Again this has worked without a problem.
For over a week, however, just as I am about to hand off scanning to the Espson scanning app, Acrobat crashes!!!
I have followed other threads in the Adobe Community with total reinstall of Acrobat 10, bcdedit command line commands, and a repair process through control panel of Acrobat 10. Nothing has worked.
I now have captured the process crash file with Sysinternals procdump.exe employing the c:\temp>prodump -e -ma Acrobat.exe c:\temp\01.dmp that I found on a similar Adobe Community thread. The file is over 154 mb!
Please advise me on how to provide diagnostic data and steps to take to recover this extremely important function of my Acrobat 10!
Thank you
H Flemming
Message was edited by: HFlemming

Hello
For many months I have employed Acrobat 10 and an Epson V700 photo scanner successfully on a win 7 64 platform. I employ the create pdf from scanner command, select the custom scan option and allow the Epson scanning application to launch. Again this has worked without a problem.
For over a week, however, just as I am about to hand off scanning to the Espson scanning app, Acrobat crashes!!!
I have followed other threads in the Adobe Community with total reinstall of Acrobat 10, bcdedit command line commands, and a repair process through control panel of Acrobat 10. Nothing has worked.
I now have captured the process crash file with Sysinternals procdump.exe employing the c:\temp>prodump -e -ma Acrobat.exe c:\temp\01.dmp that I found on a similar Adobe Community thread. The file is over 154 mb!
Please advise me on how to provide diagnostic data and steps to take to recover this extremely important function of my Acrobat 10!
Thank you
H Flemming
Message was edited by: HFlemming

Safari crashing when printing PDF with Adobe Reader

We have a bunch of Macs running 10.3.9 with Adobe Reader installed.
Almost all of the eMacs exhibiting the problem are crashing when trying to print a PDF ducument the second time.
The process is, I click on a link in Safari for a PDF file, there is a pause as the Reader plug-in loads then the PDF file displays. I click the print icon that's part of the PDF plug-in and the first file prints. I then go to a second file, click on the link, the file loads in the browser, I click on the print icon, there is a pause and then spinning beach ball. Then Safari crashes. Every time. On every machine. On every account.
Not sure what gives or how to remedy. HELP!!!
Crash log is as follows:
Host Name: eMac15.local
Date/Time: 2006-02-16 19:45:40 -0500
OS Version: 10.3.9 (Build 7W98)
Report Version: 2
Command: Safari
Path: /Applications/Safari.app/Contents/MacOS/Safari
Version: 1.3.2 (312.5)
PID: 509
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000000
Thread 0 Crashed:
0 com.apple.CoreFoundation 0x901c2b10 CFArrayGetCount + 0x34
1 ...p.print.pde.arm236.Advanced 0x04ea03d8 FindPPDKeyPairsMatch + 0x24
2 ...p.print.pde.arm236.Advanced 0x04e9e930 Sync + 0x418
3 ...p.print.pde.arm236.Advanced 0x04e9dea4 Initialize + 0xc68
4 ...apple.print.framework.Print 0x919a5954 _ZN8PDEPanel10InitializeEP20OpaquePMPrintSessionP16OpaqueControlRef + 0xe0
5 ...apple.print.framework.Print 0x919a23fc ZN21PJCPrintingDialogBase14AddPanelToMenuEP8PJCPanelPK10_CFStringP20OpaquePMPrintSession + 0xe4
6 ...apple.print.framework.Print 0x9199b9b8 _ZN15PJCPrintDialogs14AddPMPDEToMenuEP8PJCPanelP20OpaquePMPrintSession + 0x9c
7 ...apple.print.framework.Print 0x919a28bc _ZN21PJCPrintingDialogBase15UpdatePanelMenuEP20OpaquePMPrintSession + 0x310
8 ...apple.print.framework.Print 0x91975a40 _ZN21PJCPrintingDialogBase10LoadPanelsEP20OpaquePMPrintSession + 0x10c
9 ...apple.print.framework.Print 0x91978fb0 _ZN15PJCPrintDialogs10LoadPanelsEP20OpaquePMPrintSession + 0x20
10 ...apple.print.framework.Print 0x919725c8 _ZN15PJCPrintDialogs13DoPrintDialogEP20OpaquePMPrintSessionP21OpaquePMPrintSett ingsP18OpaquePMPageFormat + 0x2e0
11 ...apple.print.framework.Print 0x91985590 PJCPrintDialog + 0xa0
12 ...apple.print.framework.Print 0x919873fc PMSessionPrintDialog + 0xcc
13 com.adobe.Acrobat.framework 0x25291674 CopiesPagesPDE_Terminate + 0x44c4
14 com.adobe.Acrobat.framework 0x2528aec0 0x25000000 + 0x28aec0
15 com.adobe.Acrobat.framework 0x2528b3e4 0x25000000 + 0x28b3e4
16 com.adobe.Acrobat.framework 0x2528b9f0 0x25000000 + 0x28b9f0
17 com.adobe.Acrobat.framework 0x250368bc 0x25000000 + 0x368bc
18 com.adobe.AcrobatPlugin.eBook 0x2bb2492c main + 0x61504
19 com.adobe.Acrobat.framework 0x250362e8 0x25000000 + 0x362e8
20 com.adobe.Acrobat.framework 0x25036368 0x25000000 + 0x36368
21 com.adobe.Acrobat.framework 0x2503e3f4 0x25000000 + 0x3e3f4
22 com.adobe.Acrobat.framework 0x25099a5c 0x25000000 + 0x99a5c
23 com.adobe.Acrobat.framework 0x252b2160 CopiesPagesPDE_Terminate + 0x24fb0
24 com.adobe.Acrobat.framework 0x252b1270 CopiesPagesPDE_Terminate + 0x240c0
25 com.adobe.Acrobat.framework 0x25172b24 0x25000000 + 0x172b24
26 com.adobe.Acrobat.framework 0x25241bfc 0x25000000 + 0x241bfc
27 com.adobe.Acrobat.framework 0x250c72a8 0x25000000 + 0xc72a8
28 com.adobe.Acrobat.framework 0x250c7198 0x25000000 + 0xc7198
29 com.adobe.Acrobat.framework 0x2514ecdc 0x25000000 + 0x14ecdc
30 com.adobe.Acrobat.framework 0x2514f954 0x25000000 + 0x14f954
31 com.adobe.Acrobat.framework 0x2514fbcc 0x25000000 + 0x14fbcc
32 com.apple.HIToolbox 0x92882e50 DispatchEventToHandlers + 0x150
33 com.apple.HIToolbox 0x928830c4 SendEventToEventTargetInternal + 0x174
34 com.apple.HIToolbox 0x92895530 SendEventToEventTarget + 0x28
35 com.apple.HIToolbox 0x9294bcfc _ZN6HIView5ClickEP14OpaqueEventRef + 0x10c
36 com.apple.HIToolbox 0x9299a280 HIViewClick + 0x38
37 com.apple.HIToolbox 0x92967960 HandleClickAsHIView + 0x9c
38 com.apple.HIToolbox 0x929a59cc HandleClickInContent + 0x150
39 com.apple.HIToolbox 0x928b11a0 HandleWindowEvent + 0x638
40 com.apple.HIToolbox 0x928d8c04 StandardWindowEventHandler + 0xb4
41 com.apple.HIToolbox 0x92882e50 DispatchEventToHandlers + 0x150
42 com.apple.HIToolbox 0x928830c4 SendEventToEventTargetInternal + 0x174
43 com.apple.HIToolbox 0x92895530 SendEventToEventTarget + 0x28
44 com.apple.AppKit 0x93038444 SendEventFromMouseDown + 0x284
45 com.apple.AppKit 0x93038150 -[NSCarbonWindow handleMouseDownEvent:at:inPart:withMods:] + 0x3d4
46 com.apple.AppKit 0x93037b28 NSCarbonWindowHandleEvent + 0xd0
47 com.apple.HIToolbox 0x92882e50 DispatchEventToHandlers + 0x150
48 com.apple.HIToolbox 0x928830c4 SendEventToEventTargetInternal + 0x174
49 com.apple.HIToolbox 0x92895530 SendEventToEventTarget + 0x28
50 com.apple.HIToolbox 0x928a3cd4 _Z25HandleMouseEventForWindowP15OpaqueWindowPtrP14OpaqueEventReft + 0x144
51 com.apple.HIToolbox 0x928995f0 _Z16HandleMouseEventP14OpaqueEventRef + 0x170
52 com.apple.HIToolbox 0x92893ad0 _Z29ToolboxEventDispatcherHandlerP25OpaqueEventHandlerCallRefP14OpaqueEventRefP v + 0x1e8
53 com.apple.HIToolbox 0x92882f0c DispatchEventToHandlers + 0x20c
54 com.apple.HIToolbox 0x928830c4 SendEventToEventTargetInternal + 0x174
55 com.apple.HIToolbox 0x92895530 SendEventToEventTarget + 0x28
56 com.apple.AppKit 0x93037cd4 -[NSCarbonWindow sendEvent:] + 0x84
57 com.apple.AppKit 0x92ea4ca0 -[NSApplication sendEvent:] + 0xebc
58 com.apple.Safari 0x0001d4ac 0x1000 + 0x1c4ac
59 com.apple.AppKit 0x92ead0d0 -[NSApplication run] + 0x240
60 com.apple.AppKit 0x92f697bc NSApplicationMain + 0x1d0
61 com.apple.Safari 0x00007fc4 0x1000 + 0x6fc4
62 com.apple.Safari 0x00054944 0x1000 + 0x53944
Thread 1:
0 libSystem.B.dylib 0x900078b8 machmsgtrap + 0x8
1 libSystem.B.dylib 0x90007438 mach_msg + 0x38
2 com.apple.CoreFoundation 0x901c15e8 __CFRunLoopRun + 0x350
3 com.apple.CoreFoundation 0x901c5d74 CFRunLoopRunSpecific + 0x148
4 com.apple.Foundation 0x90a2d1b8 -[NSRunLoop runMode:beforeDate:] + 0xac
5 com.apple.Foundation 0x90a45dbc -[NSRunLoop run] + 0x4c
6 com.apple.WebKit 0x960a5124 +[WebFileDatabase _syncLoop:] + 0xa8
7 com.apple.Foundation 0x90a6a510 forkThreadForFunction + 0x6c
8 libSystem.B.dylib 0x90024990 pthreadbody + 0x28
Thread 2:
0 libSystem.B.dylib 0x900078b8 machmsgtrap + 0x8
1 libSystem.B.dylib 0x90007438 mach_msg + 0x38
2 com.apple.CoreFoundation 0x901c15e8 __CFRunLoopRun + 0x350
3 com.apple.CoreFoundation 0x901c5d74 CFRunLoopRunSpecific + 0x148
4 com.apple.Foundation 0x90a2d1b8 -[NSRunLoop runMode:beforeDate:] + 0xac
5 com.apple.Foundation 0x90a45dbc -[NSRunLoop run] + 0x4c
6 com.apple.Foundation 0x90a98054 +[NSURLConnection(NSURLConnectionInternal) _resourceLoadLoop:] + 0x20c
7 com.apple.Foundation 0x90a6a510 forkThreadForFunction + 0x6c
8 libSystem.B.dylib 0x90024990 pthreadbody + 0x28
Thread 3:
0 libSystem.B.dylib 0x900078b8 machmsgtrap + 0x8
1 libSystem.B.dylib 0x90007438 mach_msg + 0x38
2 com.apple.CoreFoundation 0x901c15e8 __CFRunLoopRun + 0x350
3 com.apple.CoreFoundation 0x901c5d74 CFRunLoopRunSpecific + 0x148
4 com.apple.Foundation 0x90a2d1b8 -[NSRunLoop runMode:beforeDate:] + 0xac
5 com.apple.Foundation 0x90a45dbc -[NSRunLoop run] + 0x4c
6 com.apple.Foundation 0x90a98594 +[NSURLCache _diskCacheSyncLoop:] + 0xa8
7 com.apple.Foundation 0x90a6a510 forkThreadForFunction + 0x6c
8 libSystem.B.dylib 0x90024990 pthreadbody + 0x28
Thread 4:
0 libSystem.B.dylib 0x9000b46c select + 0xc
1 com.apple.CoreFoundation 0x901c69f8 __CFSocketManager + 0x1fc
2 libSystem.B.dylib 0x90024990 pthreadbody + 0x28
Thread 5:
0 libSystem.B.dylib 0x9001a72c syscall + 0xc
1 ...ple.CoreServices.OSServices 0x9064fa34 BSD_waitevent + 0x2c
2 ...ple.CoreServices.OSServices 0x9064c410 CarbonSelectThreadFunc + 0xb0
3 libSystem.B.dylib 0x90024990 pthreadbody + 0x28
Thread 6:
0 libSystem.B.dylib 0x90017238 semaphorewait_signaltrap + 0x8
1 libSystem.B.dylib 0x9000ea1c pthread_condwait + 0x270
2 ...ple.CoreServices.OSServices 0x90656c00 CarbonOperationThreadFunc + 0x50
3 libSystem.B.dylib 0x90024990 pthreadbody + 0x28
Thread 7:
0 libSystem.B.dylib 0x900078b8 machmsgtrap + 0x8
1 libSystem.B.dylib 0x90007438 mach_msg + 0x38
2 ...ple.CoreServices.CarbonCore 0x902c3064 SwitchContexts + 0x60
3 ...ple.CoreServices.CarbonCore 0x902b882c YieldToThread + 0x104
4 ...ple.CoreServices.CarbonCore 0x902c5d78 SetThreadState + 0xc0
5 ...ple.CoreServices.CarbonCore 0x90301490 SetThreadStateEndCritical + 0x90
6 com.adobe.AcrobatPlugin.eBook 0x2bac4aac main + 0x1684
7 com.adobe.AcrobatPlugin.eBook 0x2bac49ec main + 0x15c4
8 com.adobe.AcrobatPlugin.eBook 0x2bac4954 main + 0x152c
9 com.adobe.AcrobatPlugin.eBook 0x2bac48e8 main + 0x14c0
10 com.adobe.AcrobatPlugin.eBook 0x2bac486c main + 0x1444
11 ...ple.CoreServices.CarbonCore 0x9030c0a8 InvokeThreadEntryUPP + 0x18
12 ...ple.CoreServices.CarbonCore 0x902d6d98 CooperativeThread + 0xdc
13 libSystem.B.dylib 0x90024990 pthreadbody + 0x28
Thread 8:
0 libSystem.B.dylib 0x90017238 semaphorewait_signaltrap + 0x8
1 libSystem.B.dylib 0x90001d90 pthreadmutexlock + 0x1c0
2 com.apple.Foundation 0x90a223b4 -[NSLock lock] + 0x1c
3 com.adobe.acrobat.pdfviewer 0x0462ab9c dyldstub* + 0x4604df8
4 com.adobe.acrobat.pdfviewer 0x0462c354 dyldstub* + 0x46065b0
5 com.apple.Foundation 0x90a6a510 forkThreadForFunction + 0x6c
6 libSystem.B.dylib 0x90024990 pthreadbody + 0x28
Thread 9:
0 libSystem.B.dylib 0x90017238 semaphorewait_signaltrap + 0x8
1 libSystem.B.dylib 0x90001d90 pthreadmutexlock + 0x1c0
2 com.apple.Foundation 0x90a223b4 -[NSLock lock] + 0x1c
3 com.adobe.acrobat.pdfviewer 0x0462ab9c dyldstub* + 0x4604df8
4 com.adobe.acrobat.pdfviewer 0x0462c354 dyldstub* + 0x46065b0
5 com.apple.Foundation 0x90a6a510 forkThreadForFunction + 0x6c
6 libSystem.B.dylib 0x90024990 pthreadbody + 0x28
Thread 10:
0 libSystem.B.dylib 0x90017238 semaphorewait_signaltrap + 0x8
1 libSystem.B.dylib 0x90001d90 pthreadmutexlock + 0x1c0
2 com.apple.Foundation 0x90a223b4 -[NSLock lock] + 0x1c
3 com.adobe.acrobat.pdfviewer 0x0462ad24 dyldstub* + 0x4604f80
4 com.adobe.acrobat.pdfviewer 0x0462c440 dyldstub* + 0x460669c
5 com.apple.Foundation 0x90a6a510 forkThreadForFunction + 0x6c
6 libSystem.B.dylib 0x90024990 pthreadbody + 0x28
Thread 11:
0 libSystem.B.dylib 0x90017238 semaphorewait_signaltrap + 0x8
1 libSystem.B.dylib 0x90001d90 pthreadmutexlock + 0x1c0
2 com.apple.Foundation 0x90a223b4 -[NSLock lock] + 0x1c
3 com.adobe.acrobat.pdfviewer 0x0462ac70 dyldstub* + 0x4604ecc
4 com.adobe.acrobat.pdfviewer 0x0462c354 dyldstub* + 0x46065b0
5 com.apple.Foundation 0x90a6a510 forkThreadForFunction + 0x6c
6 libSystem.B.dylib 0x90024990 pthreadbody + 0x28
Thread 12:
0 libSystem.B.dylib 0x90017238 semaphorewait_signaltrap + 0x8
1 libSystem.B.dylib 0x90001d90 pthreadmutexlock + 0x1c0
2 com.apple.Foundation 0x90a223b4 -[NSLock lock] + 0x1c
3 com.adobe.acrobat.pdfviewer 0x0462ab9c dyldstub* + 0x4604df8
4 com.adobe.acrobat.pdfviewer 0x0462c354 dyldstub* + 0x46065b0
5 com.apple.Foundation 0x90a6a510 forkThreadForFunction + 0x6c
6 libSystem.B.dylib 0x90024990 pthreadbody + 0x28
Thread 13:
0 libSystem.B.dylib 0x90017238 semaphorewait_signaltrap + 0x8
1 libSystem.B.dylib 0x90001d90 pthreadmutexlock + 0x1c0
2 com.apple.Foundation 0x90a223b4 -[NSLock lock] + 0x1c
3 com.adobe.acrobat.pdfviewer 0x0462ad24 dyldstub* + 0x4604f80
4 com.adobe.acrobat.pdfviewer 0x0462c440 dyldstub* + 0x460669c
5 com.apple.Foundation 0x90a6a510 forkThreadForFunction + 0x6c
6 libSystem.B.dylib 0x90024990 pthreadbody + 0x28
Thread 14:
0 libSystem.B.dylib 0x900078b8 machmsgtrap + 0x8
1 libSystem.B.dylib 0x90007438 mach_msg + 0x38
2 com.apple.CoreFoundation 0x901c15e8 __CFRunLoopRun + 0x350
3 com.apple.CoreFoundation 0x901c5d74 CFRunLoopRunSpecific + 0x148
4 com.apple.CoreFoundation 0x9022f32c CFRunLoopRun + 0x34
5 ...dobe.AcrobatPlugin.Comments 0x2b52617c main + 0x1543d8
6 ...dobe.AcrobatPlugin.Comments 0x2b526aa0 main + 0x154cfc
7 ...ple.CoreServices.CarbonCore 0x902f6b90 PrivateMPEntryPoint + 0x4c
8 libSystem.B.dylib 0x90024990 pthreadbody + 0x28
Thread 15:
0 libSystem.B.dylib 0x90017238 semaphorewait_signaltrap + 0x8
1 libSystem.B.dylib 0x9000ea1c pthread_condwait + 0x270
2 ...ple.CoreServices.OSServices 0x90662a50 CarbonInetOperThreadFunc + 0x50
3 libSystem.B.dylib 0x90024990 pthreadbody + 0x28
Thread 16:
0 libSystem.B.dylib 0x900078b8 machmsgtrap + 0x8
1 libSystem.B.dylib 0x90007438 mach_msg + 0x38
2 com.apple.CoreFoundation 0x901c15e8 __CFRunLoopRun + 0x350
3 com.apple.CoreFoundation 0x901c5d74 CFRunLoopRunSpecific + 0x148
4 ...apple.print.framework.Print 0x91978eec _ZN12LookupThread3runEv + 0x84
5 ...apple.print.framework.Print 0x9197f12c _ZN12LookupThread3RunEPv + 0x10
6 libSystem.B.dylib 0x90024990 pthreadbody + 0x28
PPC Thread State:
srr0: 0x901c2b10 srr1: 0x0200f030 vrsave: 0x00000000
cr: 0x44022284 xer: 0x00000000 lr: 0x901c2ae4 ctr: 0x901c2adc
r0: 0x00300f80 r1: 0xbfffb4c0 r2: 0xa01c01f4 r3: 0x00000000
r4: 0x05fa4270 r5: 0x06165b30 r6: 0x00000000 r7: 0x6f646500
r8: 0x6f646500 r9: 0x00000010 r10: 0x6e6363ff r11: 0x04ea932c
r12: 0x901c2adc r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000002 r21: 0x00000000 r22: 0x055d4430 r23: 0x00000000
r24: 0xffffffff r25: 0x06165b30 r26: 0x00000000 r27: 0x05fa4270
r28: 0x06178d80 r29: 0x00000000 r30: 0x00000001 r31: 0x901c2ae4
Binary Images Description:
0x1000 - 0xcdfff com.apple.Safari 1.3.2 (312.5) /Applications/Safari.app/Contents/MacOS/Safari
0x46e000 - 0x4a8fff com.adobe.ESD.AUM3framework 3.0.0.40 /Applications/Adobe Reader 7.0/Adobe Reader 7.0.app/Contents/Plug-ins/Updater.acroplugin/Frameworks/ESDUpdate.framework/ESD Update
0x1715000 - 0x171dfff com.apple.print.converter.plugin 3.0 /System/Library/Printers/CVs/Converter.plugin/Contents/MacOS/Converter
0x3f82000 - 0x3f84fff com.apple.PDFImporter 1.3.1 (???) /System/Library/Components/PDFImporter.component/Contents/MacOS/PDFImporter
0x4223000 - 0x4224fff com.adobe.Acrobat.print.pde.CopiesPages 7.0.0 /Applications/Adobe Reader 7.0/Adobe Reader 7.0.app/Contents/MacOS/CopiesPages.plugin/Contents/MacOS/CopiesPages
0x4622000 - 0x464cfff com.adobe.acrobat.pdfviewer 7.0.0 /Library/Internet Plug-Ins/AdobePDFViewer.plugin/Contents/MacOS/AdobePDFViewer
0x466b000 - 0x4675fff ??? /Applications/Adobe Reader 7.0/Adobe Reader 7.0.app/Contents/Frameworks/AdobeEula.framework/AdobeEula
0x46a1000 - 0x46d7fff com.adobe.selfhealer AdobeSelfHealing version 2.0 (2.0.0f4) /Applications/Adobe Reader 7.0/Adobe Reader 7.0.app/Contents/Frameworks/AdobeSelfHealing.framework/AdobeSelfHealing
0x4df9000 - 0x4dfbfff com.apple.textencoding.unicode 1.6.4 /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x4e9c000 - 0x4ea8fff jp.co.sharp.print.pde.arm236.Advanced 1.0 /Library/Printers/PPD Plugins/SharpARM236AD.plugin/Contents/MacOS/SharpARM236AD
0x4ec2000 - 0x4ecefff jp.co.sharp.print.pde.arm236.JobControl 1.0 /Library/Printers/PPD Plugins/SharpARM236JC.plugin/Contents/MacOS/SharpARM236JC
0x5bf9000 - 0x5c05fff jp.co.sharp.print.pde.arm236.Watermarks 1.0 /Library/Printers/PPD Plugins/SharpARM236WM.plugin/Contents/MacOS/SharpARM236WM
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0x18631000 - 0x18656fff AdobeAXE16SharedExpat /Applications/Safari.app/Contents/MacOS/../Frameworks/AdobeAXE16SharedExpat.fra mework/Versions/A/AdobeAXE16SharedExpat
0x18745000 - 0x187f2fff AdobeAXSLE /Applications/Safari.app/Contents/MacOS/../Frameworks/AdobeAXSLE.framework/Vers ions/A/AdobeAXSLE
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0x271bd000 - 0x27265fff AdobeACE /Applications/Safari.app/Contents/MacOS/../Frameworks/AdobeACE.framework/Versio ns/A/AdobeACE
0x27318000 - 0x275b3fff AdobeAGM /Applications/Safari.app/Contents/MacOS/../Frameworks/AdobeAGM.framework/Versio ns/A/AdobeAGM
0x27bf0000 - 0x27c17fff AdobeBIB /Applications/Safari.app/Contents/MacOS/../Frameworks/AdobeBIB.framework/Versio ns/A/AdobeBIB
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0x916f0000 - 0x91728fff com.apple.AE 1.4 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ AE.framework/Versions/A/AE
0x91760000 - 0x917f3fff com.apple.print.framework.PrintCore 3.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
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0x92880000 - 0x92c05fff com.apple.HIToolbox 1.3.7 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
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0x93aa0000 - 0x93b87fff com.apple.AddressBook.framework 1.1.2 (321) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x940c0000 - 0x940fcfff com.apple.LDAPFramework 1.3.4 (37.4.2) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x94120000 - 0x94138fff com.apple.WebServices 1.1.1 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServ icesCore.framework/Versions/A/WebServicesCore
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0x95a08000 - 0x95ac0fff com.apple.audio.toolbox.AudioToolbox 1.3.4 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x95b50000 - 0x95c32fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x95f30000 - 0x9601efff libiconv.2.dylib /usr/lib/libiconv.2.dylib
0x96092000 - 0x9612afff com.apple.WebKit 312.8 /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x961b0000 - 0x96292fff com.apple.JavaScriptCore 312.3 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/JavaScriptCor e.framework/Versions/A/JavaScriptCore
0x96980000 - 0x96a48fff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
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0x97900000 - 0x97bf1fff com.apple.WebCore 315.14 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore

Have you tried re-installing the Adobe internet plugin?

Acrobat Crashes when converting PDF to .png

I've been having a problem for a while now. I'm using Adobe Acrobat 8.1 Pro and when I try to convert PDF to .png, acrobat crashes. It doesnt let me do it and I´ve been trying with different documents. Anyone with the same problem? It would help me a lot if you have a solution. Thanks

Hey,
You might try reducing the size of the PDF file and then convert to .png.
Also, please check for updates for Acrobat 8 and try repairing.
Let me know if this helps.
Regards,
Anubha

Acrobat32.dll crash when open pdf with explorer

Hallo to everyone.
Everytime that i prove to open a pdf with explorer 8 it crashes.
Error is cause by acrobat32.dll.
Anyone hlp me?

I have done this without results
other idea? pls it is very important
edit
im' solved
i undo registry cleaner make with ccleaner
now it work

Adobe Acrobat 8 standard - crash when print pdf with watermark

it is the EXACT same issue as this:
http://kb.adobe.com/selfservice/viewContent.do?externalId=kb402928&sliceId=1
the problem is, the steps indicated here to fix the problem in solution 1, do not apply to STANDARD, even though it says it does.
Solution 3 works just fine.
The problem is this, I do not want my watermarks at 100% opacity. Every solution I have found says "Select PDF Optimizer from the Advanced menu.
I do not see that menu/option anywhere in acrobat 8 standard. I need a fix for this issue, and printing a watermark at %100 opacity or getting a new printer isn't a solution.
Apparently if I could just run the pdf optimizer i could fix this issue, but its nowhere to be found.
I was hoping someone could shed some light on this for me. Thanks in advance

I believe the PDF optimizer is only in Professional. I don't have 8 on
my machine now. There may have been something under the file menu that
did some optimization called Reduce File size, but I don't know if it
will fix your problem or what version numbers had the option.
Mike

Acrobat crashing when editing Initial View settings (3D ver 8.1.6)

Two of my colleagues are experiencing crashes in Adobe Acrobat 3D Version 8 when they try to adjust the settings on the Initial View tab. (It's working fine for me, and we all have similar systems.) Any suggestions?
Steps to recreate:
Create a PDF. (Note: One coworker created a PDF from a Word 2003 document. The other created a PDF from a FrameMaker 8 document. The crash is happening for both of them.)
Open the PDF in Acrobat 8.
From the File menu, select Properties. The Document Properties window appears.
Click the Initial View tab.
Attempt to change some settings on this tab. (For example, change the Navigation tab option to Bookmarks Panel and Page.) Note: This is the point at which Adobe is crashing for my coworkers. They used to be able to adjust these settings, and we're not sure specifically when this functionality stopped working.
Any help is greatly appreciated. Thanks.

Hello try67,
the system is an terminalserver where only a special group can use the Acrobat 8 pro. The other users only can view the PDF-Files with Adobe Reader.
I have figuerd out the problem.
The problem results from two registry keys.
HKEY_CLASSES_ROOT\AcroExch.Document\shell\open\command
HKEY_CLASSES_ROOT\AcroExch.Document.7\shell\open\command
This keys are set to Adobe\Acrobat 8.0\Acrobat\Acrobat.exe.
If you change this keys to Adobe\Reader 8.0\Reader\AcroRd32.exe all links in Office 2003 to PDF-Files will open for "normal" users the Adobe Reader and for the users in the special group the Acrobat 8 pro is opened.
Regards
Lukas

Acrobat crashes when using PDPageRemoveAnnot with a selected annotation

Hey,
Im using following function to remove all annotations on a page:
void removeAnnotsOnPage(PDPage pdPage){
    int annotLen = PDPageGetNumAnnots(pdPage);
    for (int i = annotLen -1; i >= 0; i--){
        PDPageRemoveAnnot(pdPage, i);
this does not work when the corresponding annotation is selected.
If the annotation is selected, it causes acrobat to crash.
Can anybody help me on this?
thank you in advance,
Tommi

Hi Irosenth,
While I'm struggling with another Acrobat Pro (in regards to ntdll.dll crash in this forum) issue - could you tell us how to file that formal report with your developer staff?
I've tried today to clarify that with Adobe Online Chat representative in Customer Support portal area and after I've provided him with our Acrobat Pro 9 serial number his response was: "since this is a Volume Licensing serial number and it comes pre registered, you'll have to contact our Technical Support team for further assistance"
But Adobe Technical Support links really sucks on Adobe sites, cause no one allows me to communicate via email and each one tells to call someone via a phone.
So, what are my as developer and my organization as Adobe customer for Adobe Acrobat Pro technical support options? Do we need to buy anything else in addition to buying Volume License to register regular bugs and track them properly?
I'd really appreciate if you could brign some light to this.
Andrejus

Acrobat Pro 8.1.2 crashes when displaying pdf made from Word doc containing url text

Hello,
I and a few others in my workplace have a similar issue.
Acrobat crashes when they scroll through and view a pdf file that was created from Word. The Word document contains url text in its header to the effect of "visit us at www.blah.com ." They're running Acrobat Pro 8.1.2 and Office 2K Pro SR-1 on XP Pro SP2.
Even though the link is not an active link, (i.e. clicking on it does not open the web page), if I convert a document containing this header to PDF, Acrobat will not allow me to manipulate the file and will crash. When I take the same document and remove the web address, then convert from Word to PDF, I experience no problems with Acrobat (note that this is the identical file, but with the web address removed).This does not explain why Acrobat will work for awhile even with the web address in the header, then stop working. But it does appear to fix my problem with creating a PDF from Word, then manipulating it further.
Does anyone know how to allow for this text to exist in the header and still have a stable pdf file/acrobat behavior?
The pdf is attached.
Thanks....

To sum up, I've found that if a url beginning with www is in the Word document and then created to pdf Adobe will crash when viewing that pdf. If it is deleted from the Word document before creating the pdf, Acrobat will not crash when viewing that pdf.

Acrobat 8 Standard crashes when opening PDFs created from Microsoft Project 2007

Issue: Acrobat 8 Standard crashes when opening PDFs created from Microsoft Project 2007.
OS: Win XP Pro SP3
Error Message(s): None
Details: This issue happens with multiple Microsoft Project files (including new files), multiple PDF creators (included Acrobat 8 Standard) and on multiple computers. We also tried opening the PDFs in Adobe Reader 8 instead of Acrobat Standard 8. There is no record in the event log on the computers of the application crashes.

I may have a resolution now...
I clicked Tools -> Options -> View and turned off Bars and shapes in Gantt views in 3-D" on the advice of someone on a Microsoft Forum. I made three PDFs from three Microsoft Project files (that were having trouble previously) and was not able to get these PDFs to crash when zooming or changing pages. So far so good!
Regards,
Josh Gold
SERA Architects

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Hi,
the subject says it all. I have downloaded the trail version to see if its possible to create a editable pdf with validation(required field) using Adobe Acrobat pro version?
Basically, I will have to create a pdf form where users fill it and send it back to me. there will be required fields (the textbox and check box) that user need to fill before saving the editable pdf?
Is it possible. if so, can someone kind enough to point to me right directions?
Thanks in advance.

Thanks for reply. What I am trying to achieve is to give an option for the user to download the pdf form and once the user tries to save the pdf, it validates with the required field. I managed to create the editable pdf with required fields option. I just need that validation to be done when user click on save file. How can I achieve this? thanks so much for your help.

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I have developed a simple Acrobat Addin, which adds a menu item and a toolbar button. The active document will be closed when this menu item or toolbar button is clicked.The document is closed using the function "AVDocClose".
Acrobat crashes when AVDocClose is invoked from toolbar button and works fine when invoked from menu item. This happens only when "Show each document in its own window" is checked and in the version 8.0 Professional. Works fine in 7.0. The crash has occured in Acrobat.dll.
Is this crash a known Acrobat issue in 8.0?
OS : Windows XP
Thanks,
Partha

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AVDoc avDoc = AVAppGetActiveDoc();
if (avDoc != NULL)
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Any thoughts as to root cause of this issue?
Karl, i really appriciate your assistance! Thanks.

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Illustrator CC 17.1.0 running on MacBook Pro i7 OSX 10.9.5 - crashes when editing preferences, user interface. Also crashes when quitting application. Anybody any ideas?

While 2 GB is the absolute minimum to install Mavericks, if you want to do anything with the Mac you need more then that. Upgrade your RAM.
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Photoshop CS2 crashes when editing photo on Mac OS 10.6.8

Photoshop CS2 crashes when editing photo on Mac OS 10.6.8.
What is the problem? I worked fine before.

Provide the exact crash info and explain, what you are actually trying to do when the crash occurs. What tool or feature do you use? What kind of image are you working on?
Working with your Operating System’s Tools
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Hello,
I have 2 new Dell systems that are having issues with Adobe Acrobat. When opening PDFs, either from an email attachement or file from our server, there is a brief hang that lasts 10-15 seconds, during which Acrobat is unresponsive however the workstation continues to respond. I've since uninstalled/reinstalled, still no luck. I've also run updates. Problem unresolved.
Any ideas

One of our users is having a similar issue with Adobe Reader 9.2 hanging. Adobe Reader will eventually open after about 5 seconds. I've found a work around where if I leave a .pdf document open, any other .pdf I click will open up fine (but a .pdf needs to be left open in Adobe Reader). This is happening only with one user. Some of the things I've tried that have not worked: repairing, uninstalling/reinstalling, deleting temp files, opening the file with a different account/profile, downgrading to Adobe Reader 8.1.3. Anyone have any ideas? This is only happening to one user at my company. I've searched the forums here and it looks like other people are having similar issues but there's really not a solution to this. Any help would be appreciated. Thank you in advance.

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