Acrobat crashes when scanning

I downloaded the trial version of acrobat because I need to create a lot of documents for my teaching portfolio
But when I try to create a pdf from the scanner using File/create pdf/from scanner
the app crashes
I have not been able to get it to work properly no matter what I do. I can use the scanner with the HP app without any issues
My system is an hp Dv6t laptop running windows 7 home premium
Scanner is a HP Officejet 6500A Plus (USB or wireless acrobat still crashes)
Crash from event viewer is below. I can't tell which occurs first
Faulting application name: Acrobat.exe, version: 11.0.0.379, time stamp: 0x505fd1ce
Faulting module name: sdc330Twain.ds_unloaded, version: 0.0.0.0, time stamp: 0x4f592513
Exception code: 0xc0000005
Fault offset: 0x0601546d
Faulting process id: 0x1460
Faulting application start time: 0x01cde16c23586bdd
Faulting application path: C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Acrobat.exe
Faulting module path: sdc330Twain.ds
Report Id: 91752999-4d5f-11e2-8759-cc52af778c4a
Faulting application name: Acrobat.exe, version: 11.0.0.379, time stamp: 0x505fd1ce
Faulting module name: ole32.dll, version: 6.1.7601.17514, time stamp: 0x4ce7b96f
Exception code: 0xc0000005
Fault offset: 0x0003bc21
Faulting process id: 0x1460
Faulting application start time: 0x01cde16c23586bdd
Faulting application path: C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Acrobat.exe
Faulting module path: C:\Windows\syswow64\ole32.dll
Report Id: 8fa29be3-4d5f-11e2-8759-cc52af778c4a
Any help is greatly appreciated

I cannot suggest a fix, but you should be able to scan from HPs software to a file format compatible with Acrobat. Personally, I like to recommend scanning to TIF and importing the TIF. You can set the resultion and everything you need to get the best scans. Some HP software allows direct scanning to pdf.

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0   libobjc.A.dylib               0x963f8699 objc_msgSend + 41
1   com.apple.AppKit              0x9678975b -[NSWindow _orderOutAndCalcKeyWithCounter:] + 58
2   com.apple.AppKit              0x96788dd7 -[NSCarbonWindow _reallyDoOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 1858
3   com.apple.AppKit              0x965c205c -[NSWindow orderWindow:relativeTo:] + 105
4   com.apple.AppKit              0x965d6809 -[NSWindow orderOut:] + 50
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8   com.apple.HIToolbox           0x9152557b SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 405
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12 com.brother.twainds           0x1c7cb832 DS_Control_UserInterface(TW_IDENTITY*, unsigned short, TW_USERINTERFACE*) + 316
13 com.brother.twainds           0x1c7cb9df DS_Control(TW_IDENTITY*, unsigned short, unsigned short, char*) + 331
14 com.brother.twainds           0x1c7cc461 DS_Entry + 661
15 org.twain.dsm                 0x199075af -[DS callDS:dataGroup:dataArgumentType:messageID:dataPtr:] + 434
16 org.twain.dsm                 0x199043b1 -[DSM entryDS] + 141
17 org.twain.dsm                 0x19903fd0 -[DSM entry:destination:dataGroup:dataArgumentType:messageID:dataPtr:] + 248
18 org.twain.dsm                 0x19903ddf DSM_Entry + 165
19 com.adobe.AcrobatPlugin.Scan 0x876e122e AcroPluginMain + 115686
20 com.adobe.AcrobatPlugin.Scan 0x87759da0 AcroPluginMain + 610136
21 com.adobe.AcrobatPlugin.Scan 0x8775abad AcroPluginMain + 613733
22 com.adobe.AcrobatPlugin.Scan 0x8775d265 AcroPluginMain + 623645
23 com.adobe.AcrobatPlugin.Scan 0x8775d6c0 AcroPluginMain + 624760
24 com.adobe.AcrobatPlugin.Scan 0x8775e133 AcroPluginMain + 627435
25 com.adobe.AcrobatPlugin.Scan 0x8775e1d2 AcroPluginMain + 627594
26 com.adobe.AcrobatPlugin.Scan 0x877633a0 AcroPluginMain + 648536
27 com.adobe.AcrobatPlugin.Scan 0x8773a88a AcroPluginMain + 481858
28 com.adobe.AcrobatPlugin.Scan 0x877097ed AcroPluginMain + 280997
29 com.adobe.AcrobatPlugin.Scan 0x876e67cd AcroPluginMain + 137605
30 com.adobe.AcrobatPlugin.Scan 0x876d63c0 AcroPluginMain + 71032
31 com.apple.CoreFoundation      0x932488f5 CFRunLoopRunSpecific + 4469
32 com.apple.CoreFoundation      0x93248aa8 CFRunLoopRunInMode + 88
33 com.apple.HIToolbox           0x9154e2ac RunCurrentEventLoopInMode + 283
34 com.apple.HIToolbox           0x9154e0c5 ReceiveNextEventCommon + 374
35 com.apple.HIToolbox           0x9154df39 BlockUntilNextEventMatchingListInMode + 106
36 com.apple.AppKit              0x965046d5 _DPSNextEvent + 657
37 com.apple.AppKit              0x96503f88 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
38 com.apple.AppKit              0x964fcf9f -[NSApplication run] + 795
39 com.adobe.Acrobat.framework   0x83f8f25a RunAcrobat + 3452
40 com.adobe.Acrobat.framework   0x83f8e62a RunAcrobat + 332
41 com.adobe.Acrobat.Pro         0x00002e8b start + 2455
42 com.adobe.Acrobat.Pro         0x00002602 start + 270
43 com.adobe.Acrobat.Pro         0x0000251d start + 41

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