Acrobat crashing when editing Initial View settings (3D ver 8.1.6)

Two of my colleagues are experiencing crashes in Adobe Acrobat 3D Version 8 when they try to adjust the settings on the Initial View tab. (It's working fine for me, and we all have similar systems.) Any suggestions?
Steps to recreate:
Create a PDF. (Note: One coworker created a PDF from a Word 2003 document. The other created a PDF from a FrameMaker 8 document. The crash is happening for both of them.)
Open the PDF in Acrobat 8.
From the File menu, select Properties. The Document Properties window appears.
Click the Initial View tab.
Attempt to change some settings on this tab. (For example, change the Navigation tab option to Bookmarks Panel and Page.) Note: This is the point at which Adobe is crashing for my coworkers. They used to be able to adjust these settings, and we're not sure specifically when this functionality stopped working.
Any help is greatly appreciated. Thanks.

Hello try67,
the system is an terminalserver where only a special group can use the Acrobat 8 pro. The other users only can view the PDF-Files with Adobe Reader.
I have figuerd out the problem.
The problem results from two registry keys.
HKEY_CLASSES_ROOT\AcroExch.Document\shell\open\command
HKEY_CLASSES_ROOT\AcroExch.Document.7\shell\open\command
This keys are set to Adobe\Acrobat 8.0\Acrobat\Acrobat.exe.
If you change this keys to Adobe\Reader 8.0\Reader\AcroRd32.exe all links in Office 2003 to PDF-Files will open for "normal" users the Adobe Reader and for the users in the special group the Acrobat 8 pro is opened.
Regards
Lukas

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