Acrobat creating unlinked bookmarks in PDF from Word doc master document with subdocuments expanded.

Hi. Problem as described above. Has anyone encountered this before?

Limekilnburn,
Sorry for the problem that you're seeing. Which software are you using to create the PDF? Acrobat + version? CreatePDF service? Something else?
With some more information, we can likely help you further.
Dave

Similar Messages

Cannot Create a pdf from Word Doc 2003 in Acrobat 8

My first time out trying to create a pdf from word hasn't worked.
I've tried several times, but either get some message that distiller cannot run when Acrobat is not active. Well, as far as I can tell it's staring me in the face.
If I try to print from Word and set the page to pdf, it bombs almost the same way. Acrobat not active, bye. It brings up Acrobat anyway. Trying again doesn't help

The PRN file is actually a PS file that can be processed by Distiller. Acrobat should not open when you process a file in Distiller unless you set some of the preferences in Distiller to open a completed PDF. To resolve your problem, I am taking you to the most basic aspect of creating a PDF with Acrobat. The process is to print to file using the Adobe PDF printer. Then start Distiller and open that file (labeled PRN but actually a PS file) to process. If a PDF is created you are on your way. Printing to the printer without using the print-to-file just automates the process so that you do not have to do the extra step of opening Distiller yourself.
PDF Maker (the create PDF button) is simply a preprocessor for the printer above. Thus if the printer does not work, then PDF Maker will not work. AcroTray should be running as a background application (use ctrl-alt-del to see the background tasks on your system. AcroTray automates the process by recognizing a PRN file was created and starting Distiller to complete the process. If it is not running, then the only way to create a PDF is by printing to file as I mentioned. Thus, the print-to-file process is the basic step in testing your PDF creation capability. I am not sure how much more I can say. May others can make it clearer for you.
As far as updates go, I never do them through the Acrobat menu, but download them directly from Adobe (at downloads>updates). I have the auto update turned off in every version I have.

Question re Create PDF from Word doc

Hi
I am trying to create a pdf from a Word document (Word 2007, Acrobat 8 Professional), and am having lots of trouble with images,fonts and document overhead. With the fonts, i generate the PDF by saying Create Pdf from the plugin in Word. I specify in the Preferences that fonts are not to be embedded. I then open the PDF and access PDF Optimiser -> Audit Space Usage, and it says that fonts take up like 20% of the document, however there are only like 10 lines of text in Arial (9pt), and 6 titles also in Arial (Bold). I dont understand why Font is taking up so much space considering that i have elected not to embed fonts (if i go to the Fonts section in the Optimiser, it shows both embedded and unembedded panes blank).
With the images, i have 2 jpegs in the footer, that are compressed (JPEG -> Low). The other thing i am struggling with is the headers and footers, if i generate the PDF from the Word doc with Headers/Footers, then images take up over 15% of the document. Not sure if there is a way to add headers and footers within minimum impact of filesize? I have tried checking everything in the 3 categories of Dicard Objects, Discard User data and Clean Up. but the Document Overhead remains at 35%.
What else can i do to get these filesizes reduced?I have been researching this for days and have not come across anything that has helped.I have tried to PDF print, i have changed the font to like Courier, ensured no thumbnails or bookmarks, ensured JPEGs are not embedded in the doc, tried Save As, Save As under a different filename - basically anthing you can find on the net i have found and tried, but still cant fix this!!!! please, if anyone knows acrobate 8 better than me / or knows what the problem is, please advise????
Thanks very much.

The colors and size in a graphic needs to be done in a graphics editor. What type of editor would depend on the use of vector graphics versus bitmap. Sometimes vector graphics are larger than bitmaps if you are using a lot of lines that would display better as just a splotch of color. Such are the variations between vector and bitmap graphics, but important if you are looking for size reduction. For a bitmap, I would do the sizing and color depth with IrfanView, but you should be able to do that with PhotoShop if you have it. Vector graphics can be adjusted in Illustrator. The size of vector graphics is not an issue since they are scalable, but the size of a bitmap is important since your are looking at individual pixels and that depends on size. The point is that if you can adjust the color depth and size for the desired pixel resolution, the bitmap is optimized for the conversion to PDF from WORD.
As I mentioned, the smallest file size job options should minimize font storage in the PDF. Checking with the PDF Optimizer does not always give you all of the fonts. I am not sure why. It is better to check the font tab in the document properties to see what has been embedded. There is a preflight macro to embed fonts, you might check to see if there is one to delete fonts (I have not checked on that). Sometimes you can play with the reprint of a PDF, but that is not an option that is generally recommended, particularly if you have any tagging or such. Of course, tagging can really bloat a PDF, but is needed for a variety of reasons such as format for saving back to WORD (not a great workflow), accessability, and related issues. In another topic, there is some discussion of the purposes of tagging and bookmarks. However, the tags and bookmarks take space if that is really an issue for you. The latter are avoided if you use the print to the Adobe PDF printer and do not use PDF Maker in the PDF creation process. Again, there is a trade-off here in terms of size and functionality, particularly accessibility compliance.
Not sure I am helping as I run on, but sort what might be useful for you.

Fast Web View breaking links/bookmarks in PDFs from Word 2007

I'm running Acrobat Pro 8.1.2 on WinXP, and I recently noticed an issue with PDFs that I'm creating from Word 2007. If I turn on the setting "Save As optimizes for Fast Web View," any links or bookmarks in the file break when I do a Save As. If I turn the setting back off, Save As doesn't break them.
I had had problems creating the PDFs using the PDFMaker plug-in for Word, so I used the Save As PDF or XPS feature from Microsoft instead.
PDFs created using FrameMaker are not giving me problems.
I don't know whether this is related, but the Settings button on the Save As dialog box is no longer active. I'm sure I was able to click it before, but I can't now. And that goes for PDFs from Word or FrameMaker.
Anyone have any clues?
===========================================
Rick Henkel
http://rickhenkel.googlepages.com/index.htm

This is related to a bug in the direct PDF output from Word 2007. I was told that Microsoft has fixed this bug in the final SP2 release (so when the service pack becomes available, this problem will not be present).
Until then, the workaround is indeed to turn off the "Save As optimizes for Fast Web View" preference in Acrobat (Edit > Preferences > Documents, under Save Settings).
Shlomo Perets
MicroType * http://www.microtype.com
FrameMaker/Acrobat training & consulting * FM-to-Acrobat TimeSavers
"Improve Your FrameMaker Skills" live web-based training sessions

How to save edit settings under preferrences to use when creating or printing a PDF from word 2003 Windows PC 8.1

I have tried to save my PDF settings after editing them, but when I go to "Print" to PDF and check the settings I keep getting Standard default settings.
There is no Adobe PDF listed as a file heading to change conversion settings on my Word screen.
I have tried to create a PDF by open file through the Adobe application and also by trying to print through the Word application with document open and using Adobe PDF as the printer driver.I have changed or edited the settings but they do not appear as an option to select, just the standard default settings.
I have been able to save my setting as a Adobe PDF job options, but can't access them or use them when it comes time to convert to PDF.
Any help would be appreciated. Thanks

I have apprached it 3 different ways:
- by opening acrobat and going to preferrences, clining on convert to PDf
- Microsoft Word, then changes each section of the edit settings, ie
general, fonts, images, etc make the cahneges then hit OK, at this point I
get a save as option rather than a save. It saves my changes as a PDF, but I
am not able to access it when I go to make the PDF.
- I also have tried to print PDF from Word and got to properties to make
the changs with the same results as above.
- Then I tried yur suggestion and went to the printer in the control panel
and had the same results.
I am using mircosoft word 2003 which has been compatable with my windows 8.1
I think the problem may be I am using a "trial" version of Adobe Acrotbat DC
2105 version. It must not belettingme save the setting changes.But this
shouldnot be if they want me to really experience the full effects of the
program.
I appreciate your help, thanks

Error message- cannot create PDF from Word doc

All of a sudden I cannot create a PDF from a Word doc. I click the Adobe icon and get the following error message:
"PDFMaker could not locate the Adobe PDF printer. Please install the printer on this machine."
I opened my print & fax in System Utilities and see that Adobe PDF 7.0 printer is listed. I select that in the Print Dialog, go back to the Word doc, but get the same error message. Any idea how I can fix this?
Thank you--

What versions of WORD. Is your AAX updated, or still running 10.0.0? What OS? Can you print to the Adobe PDF printer (i.e., is it just with PDF Maker that you are not successful). If it is a problem with PDF Maker, can you see the Adobe menu in WORD? As you may see, saying you cannot create a PDF from WORD does not tell us much and we need a lot more info to help.

Acrobat Hangs Creating PDF from Word Doc - Possible Solution

For the last several months, I had been working on converting a 20MB Word document into a PDF. The Word doc has external hyperlinks as well as many internal hyperlinks. It also has many sections and uses the TOC generator. I found that when I converted it to a PDF, whether I was using PDF Maker in Word or directly in Acrobat, the process would hang. In Acrobat it would hang either at 5% or 10%. In Word, the hang would occur before it processed the bookmarks.
I believe I found the solution. When using PDF Maker, you are prompted about SmartTagging the document and how it can be time consuming. I always selected "No". Apparently, even with selecting "No", just having this prompt appear is part of the problem. When I went into the settings for PDF Maker and turned off SmartTagging there, so that when creating the PDF you are not prompted, the PDF creation is successful everytime.
It took me many months of aggravation before I discovered this fix. I can replicate the issue everytime I let it prompt me about SmartTagging, so there is definitely some quirk going on there.
HTH,
Merg

Hi,
I'm facing the same problem, pdf maker hangs while "converting codes", this happens once in a while, i'm doing a .net batch conversion of about 2000 documents. (MS Word 2003 acro prof 7)
Can you tell me where in the settings i find samrt tagging
(i'm am using only a fixed set of headings to create tags)
Huubo

Windows 7, Office 2007, Adobe Acrobat cs3 - will not create a .pdf from word doc

I can not create a .PDF file from a 2007 word.docx file. I have tried a few different word docs, including a document I created just to trouble shoot with.
I tried opening the .docx in Word and then going PRINT - ADOBE PDF. When I do this 'nothing' happens. No dialogue box opens, nada.
When I open Adobe Acrobat and try to 'create' I get this error: "Adobe acrobat could not open"name.docx" because it is not a supported file type or because the file has been damaged...".
New Dell, Windows 2007, Adobe Acrobate pro 8 from CS3, Word 2007.

Something to check.
Help > About Adobe Acrobat...
See what dot version is in place.
Support for Office 2007 applications began with Acrobat 8.1; so, you want that or better.
As to Windows 7 — some Adobe information:
--| Installing and using Windows 7 with Adobe Creative Suite applications
http://kb2.adobe.com/cps/508/cpsid_50853.html
--| Adobe product operating system compatibility
http://www.adobe.com/support/OScompatibility.html
--| Adobe Reader/Acrobat – Windows 7 FAQ
http://www.adobe.com/products/acrobat/faq/
From the FAQ page.
--| Adobe supports Windows 7 with Adobe Reader/Acrobat 9; specifically, this starts with the 9.2 dot release.
--| Adobe does not support Acrobat 8, Adobe Reader 8 or prior versions on Windows 7
and does not plan to release updates to those versions for Windows 7 compatibility.
Be well...

How to create pdf from word doc file

HI
I have a word doc file. (not docx). I have adobe 8 pro. I wrote a word script to create the file using the distiller. The fonts in the pdf file it makes look wacky. That script looks liek this:
* create archive pdf file
lfilename = "t:\cardeals\pdf\pdf_archive\" + PADL(alltrim(STR(month(date()))),2,"0") + PADL(alltrim(STR(DAY(DATE()))),2,"0") + SUBSTR(ALLTRIM(STR(YEAR(DATE()))),3,2) + "1.pdf"
oWord = createOBJECT("Word.Application")
oWord.DisplayAlerts = .f.
oWord.documents.open('t:\cardeals\cardeals.doc')
oword.ActivePrinter = "\\CSSSERVERONE\Overflow"
oword.application.printout(,,,,,,,4,,,,,,,,,,,)
oWord.PrintOut(.F.,.F.,,"c:\output.ps",,,,,,.F.)
oPDF = CREATEOBJECT ( "PDFDistiller.PDFDistiller.1" )
oPDF.FileToPDF("c:\output.ps", "&lfilename.", "High Quality" )
oWord.application.quit
release oword
I also wrote a script to attempt to print it from the Adobe printer. It seems to work, but when I go to open the created pdf file it I get the following message:
Acrobat could not open mypdf.pdf because it is either not a supported file type or because the file has been damaged.
The code was this:
Set oWordApp = CreateObject("Word.Application")
    Set oDocument = CreateObject("Word.Document")
    oWordApp.Visible = True
    oWordApp.Application.WindowState = wdWindowStateMinimize
    Set oDocument = oWordApp.Documents.Open("t:\cardeals\cardeals.doc")
    strOutputPDFName = "c:\mypdf.pdf"
    holdprtrdefault = oWordApp.ActivePrinter
    oWordApp.ActivePrinter = "Adobe PDF"
    oWordApp.Application.PrintOut FileName:="t:\cardeals\cardeals.doc", _
        Copies:=1, _
        Range:=wdPrintAllDocument, _
        Item:=wdPrintDocumentContent, _
        Pages:="", _
        PageType:=wdPrintAllPages, _
        Collate:=True, _
        Background:=False, _
        PrinttoFile:=False, _
        OutputFileName:=strOutputPDFName
If I clkick on the PDFMaker icon iside word, the resultant file is BEAUTIFUL. Can I automate this from within word? If not, does PDFMaker have a command line utility that I could put in a batch file?

I don't have an answer, but you might get a better response in the scripting forum.

Barcode - Error creating pdf from Word doc containing Barcode 3 of 9 (any barcode font)

I have been trying to creat a pdf from a word document that contains a barcode 3 of 9. Everytime I attempt to create the pdf I get an error "Adobe Distiller has stopped working"
I have ...
OS: Windows 7 Enterprise
Acrobat X
The Microsoft error info is
Problem signature:
Problem Event Name: APPCRASH
Application Name: AcroDist.exe
Application Version: 10.1.3.23
Application Timestamp: 4f7bb7c6
Fault Module Name: MSVCR90.dll
Fault Module Version: 9.0.30729.6161
Fault Module Timestamp: 4dace5b9
Exception Code: c0000005
Exception Offset: 0003b36a
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Read our privacy statement online:
I would appreciate any assistance and / or suggestions.
Thank you.

The PDF was not created. I actually did try creating a PDF of just the first 5 pages of the document which included no graphics at all, just straight text, and I got the same exact error with no PDF created. I've also tried removing the headers and footers and choosing another section of the document and still I get the exact same error with no PDF.
If I create an entirely new document and type a bunch of text and try saving that as a PDF, it saves without a problem. But retyping my 200 paged document is not exactly an option. Merely removing a portion of the document, resaving it, and trying to create a PDF out of it doesn't seem to work either. I feel like it would be a whole lot of work involving a whole lot of time I currently don't have to track down the issue within the document. I would be happy if the software would simply replace the font, at least then I'd have an idea of where the problem lies. I believe there is also a setting to tell the program to warn of problems but create the PDF anyway. I marked that as well and it still failed to create a PDF. So far I can't seem to get any other error other than what I posted above no matter what I try.
My apologies if I sound frustrated, the truth is I am. I thought this would be a simple process to convert the word document into a PDF. Who knew it would be the hardest part??
Could you let me know what a binary search is? I'm not familiar with how to do this.
thank you!

Can't create pdf. from word doc when edited photos are included

Or for that matter, from any photo which has been imported from my camera through lightroon, which happens everytime I download shots to my harddrive. I create .pdf tutorials which include process shots and text; whnever I include shots which have come through lightroom, I get an error message telling me that the flies in question are in use with another application. There must be a workaround for this, right? Why can't an edited photo be included into a word doc and then converted to a pdf?

You must have a program open with the image file or you would not get this message.
I just did a test run. It works perfectly with my images. I tried it with a JPG and I tried it with a TIFF.
Word imported them into the document and exported the document to PDF.
The TIFFs were created in Lr by exporting, and they are in the Lr catalog. So Lr is not the culprit for you rproblem.
What I sometimes forget when I edit / change a Word document is that a PDF already created has to be closed. When I don't like my PDF and just go back to Word, do some changes and export again to the same PDF, i.e. overwriting the existing PDF, then the PDF cannot be created. The PDF that needs changing must be closed before another export can happen.

PDF from Word 2007 ends up with scrambled Chinese characters

I have a problem with PDF files when converted from a Word 2007 document that includes Traditional Chinese characters and I hope someone might be able to help or point me in the right direction. After converting it to PDF via "Create PDF" from the Acrobat toolbar, the Chinese characters are all wrong. It looks like Chinese but none of the characters actually exist, it's all scrambled and useless. Converting English or German text works fine, so far, it's only the Traditional Chinese text that causes problems.
The strange thing is that prior to installing Office 2007, all worked just fine. I could convert Chinese text from Word 2003 without any problems and other than updating to Word 2007, nothing has changed. Any idea where to start trouble shooting and how to fix it? I've already tried re-installing and reparing both Word and Acrobat but no improvement.
OS: WinXP Professional SP3 (English system)
Adobe: Master Collection CS4 (English)
Acrobat: Acrobat 9 Pro v9.1.3 (English)
PDF Maker: Conversion Settings are set to default "Smallest File Size Web"
Word: Microsoft Office Word 2007 (12.0.6504.5000) SP2 MSO (12.0.6425.1000)
Note: Using "Save As" and select "PDF or XPS" in Word 2007 works fine, the Chinese characters show up properly in the PDF file but I prefer using the PDF Maker from Acrobat to create my PDF files.

I have found that WORD 2007, particularly with docx files, does some strange things to PDF files that you produce. It seems to break a perfectly good graphic into parts and send the parts to the PDF (not usually a problem unless you zoom in). We have tested with AA8 and AA7 with WORD 2007 and gotten these results. WORD 2003 worked like expected. It is almost as though MS decided to put some hooks in OFFICE 2007 for Acrobat. Normally with Acrobat, the graphics come out as a single graphic as stored in the application.
Glad you got the character issue to work. I use a job.settings file that is distributed by a publisher to get an "optimized" form of product for posting. Of course, optimized is always in the eye of the beholder, but I have been happy with it.

Can't create PDFs from Word due to Cambria font. Help.

I'm using win 7 32 bit office 2010 acrobat pro 9. I can't create pdfs from word because of problems with cambria. I've ttried all the fixes I can find but none worked. Any more ideas?
[thread title updated by moderator]

How are you trying to create the PDF? With AA9 you have to print to the Adobe PDF printer or use the MS plugin.
When you say you cannot create PDFs because of Cambria, what error messages are you getting and copy them here? At this point we really do not know what you are having problems with or how you are trying to create PDFs.
In the future, please provide a topic to help folks that are stepping through all of the posts. A blank topic almost led me to simply skip your post.

Can't convert to pdf from word

my wife uses adobe acrobat 6.0 standard with office 2003. The problem is that she can't convert to pdf from word. it works fine with an excel doc. but not a word. I did update to 6.0.1 and still nothing. There is no error message and the word document opens but nothing happens.

I have exactly the same problem. Everything was ok untill a couple of months ago then after some auto updates the pdf buttons were no longer displayed in the word documents when it is open and if you try to convert it to pdf either by dragging the word file onto Adobe or highlighting the file and right clicking on it then selecting 'convert to Adobe PDF' it doesn't work. It looks like it attempts to do it by opening the word document but then nothing else happens. The only way I have been able to get it to convert to pdf is to go into the word document, click on file then print then select Adobe PDF then save to location. This is just a complete pain to do all the time especially when I need to convert a whole load of files in one go.
Obviously the auto updates have effected it somehow but I can't work out where.
I've tried uninstalling Adobe the re-installing it but it makes no difference.
I'm using Acrobat 6.0 Standard with Windows XP Professional 2002

Acrobat Pro 9.1 no longer creates PDFs from Word 2007

I upgraded from Acrobat 7 to 9 specifically to gain more control over settings when making PDFs from Word 2007. This worked as I had hoped until the 9.1 vulnerability upgrade was installed. Now it will no longer create PDFs from Word 2007 documents at all.
From within Word 2007, when I click on "Create PDF" (whether in the Office menu or Acrobat toolbar) it asks for a file name, but after I click "Save" does nothing. This is true even for the simplest possible document, using the "Default" settings for PDF "Preferences."
If I right click the file name of the document in Windows Explorer, with Word 2007 closed, and click on "Convert to Adobe PDF" in the menu, it starts and the staus box comes up, but after a few seconds quits and displays "An unexpected error occurred. PDFMaker was unable produce the Adobe PDF."
I can still "Save As" PDF in Word 2007, but this gives me little control over the format.
Is there any way that I can get Acobat 9.1 to do what I bought it for, and what Adobe advertises it will do?

Try printing to the Adobe PDF printer, the more fundamental process (PDF Maker is a preprocessor for the printer). If that does not work, then try with print-to-file selected. Open the file in Distiller and see if the PDF is created. If the latter happens, then check for AcroTray running in the background. It is required to automate the process and is needed by PDF Maker.

Acrobat creating unlinked bookmarks in PDF from Word doc master document with subdocuments expanded.

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