Acrobat CS4 on iMac doesn't recognize scanner but Acrobat 6.0 does

New iMac Snow Leopard OS; Creative Suite CS4 Designer edition.
I purchased a new iMac with CS4 Designer edition (including Acrobat Professional) but when I tried to scan to Acrobat Professional it couldn't see the scanner and there were no devices visible. Luckily I still have the CS version of Acrobat (6.0) installed which DOES see the scanner, so I am able to scan to my Epson scanner using that software but I need to be able to scan into the CS4 version. It is not clear to me how to get the software to recognize the scanner.
Can anyone give me a clue how to fix this?
thank you

You need a intel native driver. Otherwise it won't work in CS4

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Why does Acrobat Standard 6.0 recognize scanner but Pro 9 will not?

I am running both programs on an Intel Mac (same machine), 10.5.8 Progam. My Acrobat Standard 6.0 pulls in the scanner immediately, but my Pro 9 will not recognize the scanner. Is there something I have to do to get the Pro 9 to recognize the same scanner?

Thank you so much for your patience and expertise. You spent a lot of time
on this with me. Maybe Adobe will fix the problem in the future! Good
luck to you. Joyce
From: Phillip Jones <[email protected]>
Reply-To: <[email protected]>
Date: Fri, 23 Apr 2010 16:22:02 -0600
To: Joyce Hinds <[email protected]>
Subject: Re: Why does Acrobat Standard 6.0 recognize
scanner but Pro 9 will not?
Native

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