Acrobat DC freezing or "not responding"

I recently installed Acrobat DC. I previously used Foxit Phantom. Now when I am in "My Computer" and I either mouse-over or try to open a PDF file, it freezes for about 10 seconds and says "not responding" at the top. It always works again after the 7-10 seconds. Very annoying. This never happened when using Foxit. Has anyone else had this problem? How do I fix it?

Hi Scott2116,
I am sorry that you are experiencing this issue & will be happy to assist you.
Can you please let me know the version of operating system installed on your computer in order to diagnose the issue correctly?
In the mean time please refer to this KB doc. Troubleshoot system errors, freezes | Windows | Adobe software to check the system requirements & other troubleshooting steps.
Regards,
Aadesh

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Message was edited by: Ace0001

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