Acrobat didn't install properly with CS4 Premium Design package. Help?

I apologize, but I have been so frustrated with technology lately, because I have been having the worst luck it seems.
I have the Creative Suite 4 Premium Design package.
I had NO idea that Acrobat Professional was included, because it has never appeared on my computer.
Now, I find out - 4-5 months later that I DO have it, but WHY can't I use it?
So, I called Adobe support yesterday, and they suggested that I try to reinstall JUST Acrobat Professional.
I will have to get the original CD from my parent's home, and that will take another week or so.
Q: Sorry for the long explanation, but HAS anyone else had this problem with Acrobat?
Q:  What is acrobat.com that keeps appearing in my programs, but not the Acrobat Professional?
Can anyone/someone please give me some feedback?
Thank you greatly for your time and help!

I forgot to add (i'm sorry)-
I'm running Windows Vista Home Edition.
Thank you!

Similar Messages

  • CS4 Premium Design to CS5 Standard?

    Hi,
    I currently have CS4 premium design package I got for my school classes.
    Now they have updated to CS5.
    The only problem is I know I have to update the suite because it's under a student license.
    However, I want to update it to CS5 standard rather than CS5 premium design. Is it still possible to keep CS4 dreamweaver?
    If I uninstall CS4 premium and install CS5 Standard can I reinstall Dreamweaver CS4?
    Also, I'm not sure if my computer will work with it I know I have enough RAM but here are my computer specs:
    Windows Vista Home Premium (Service pack 2)
    Processor: Intel(R) core (TM)2 cpu T7600 @2.33 GHz 2.33GHz
    Memory RAM: 4GB
    System type: 32-bit
    Graphics card:
    NVIDIA GeForce GO 7950 GTX
    core clock: 575MHz
    Memory clock: 600MHz (1200 MHz data rate)
    Memory interface: 256-bit
    Dedicated Video memory: 512 MB
    Total available graphics: 1919MB
    I requested the CS5 Design Standard under student licensing and I still have a few days to send them my proof, I just need to make sure I can still use my Dreamweaver CS4 along with the Photoshop and Illustrator CS5 or if I have to get the premium upgrade instead and if my computer can handle the programs.
    Thank you,
    Amanda

    Thank you!
    =)

  • I am trying to update to i-tunes 11.3 but when I download I get a message that itunes didn't install properly, and a reference to error 127. Any ideas?

    I am trying to update to i-tunes 11.3 but when I download I get a message that itunes didn't install properly, and a reference to error 127. Any ideas?

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    tt2

  • I have updated my IPhone 4s to ios6, but for some reason it didn't install Siri with the update, is there any way I can install it onto my IPhone without jail breaking the phone?

    I have updated my IPhone 4s to ios6, but for some reason it didn't install Siri with the update, is there any way I can install it onto my IPhone without jail breaking the phone?

    Macca_astles01 wrote:
    It is an iPhone 4s, it has voice control but it's not Siri, is there any way I can install it?
    It cannot be installed. It comes pre-installed on every iPhone 4S and later. Maybe it was disabled under Settings > General > Restrictions.
    Courcoul wrote:
    Wasn't SIRI one of the gee-wiz doodads introduced with iOS 6? Cause my boss' 4s w/iOS 5 certainly does NOT have it. And on my i5, the Spanish-speaking SIRI I got turned out female, with all the foibles and vicissitudes....
    iOS 6 only added support for the 3rd generation iPad. It was always on the iPhone 4S. Then the same goes for your boss: Maybe disabled in restrictions, or maybe actually an iPhone 4.

  • Can I install Web Standard CS4 and Design Standard CS4 on the same machine?

    Can I install Web Standard CS4 and Design Standard CS4 on the same machine?  My company purchased me a copy of one, and I have a personal copy of the other.  Wanted to make sure there wouldn't be any serial number problems in any case...thanks!

    Yes, but do a custom install to choose the apps to install to avoid any possibility of conflicts.
    Bob

  • My garage band will not work properly with new lion upgrade..HELP

    My garage band will not work properly with new lion upgrade..HELP
    I have tried to open old session i have done in garage band and many of the effects and instruments I have used will not show up. The system seems to have a bug.

    If the graphical user interface looks broken, that is quite often a problem of corrupted user preferences - have you tried to remove the preferences file, as described in the FAQ
    http://www.bulletsandbones.com/GB/FAQPages/OddBallProbs.html
    Here is again the short version:
    Quit GarageBand, if it is running.
    Open your User Library in the Finder. It is hidden in MacOS X Lion, so use the Finder's "Go" menu:
    Finder > GO    hold down the "Options" key, until the library appears in the menu, select it.
    In the window that opens, open the folder "Preferences" and remove the file:com.apple.garageband.plist and com.apple.garageband.plist.lockfile
    Then try again to run GarageBand and download the loops.
    The preferences file stores all you user settings that you set using the "Preferences" panel in GarageBand, also the layout of the GarageBand window and the location of your recent projects. You will have to enter these settings again after removing the file.
    Regards
    Léonie

  • Cisco Connect didn't install properly

    I just bought an E2000 and used the supplied CD to set it up with my wired desktop. The router works with the wired computer, but the Cisco Connect software didn't fully install. It thinks it's installed, it created a folder in "Program Files", but there's no executable to run. I can't uninstall it so I can't reinstall it. OS is Windows XP. Previously had a WRT54G.
    Solved!
    Go to Solution.

    Thanks for the reply. I have SP3. The Cisco Connect shortcut is there but the executable is not there. I've searched for it. I already tried resetting the router but the software still didn't install. The GUI completes the "searching for the network" part then just disappears, and the software never finishes installing. The router works, but I can't administer it.  I've tried using the web (192.168.1.1) but it won't except "admin" as the password. Does anyone know of a different pwd for the E2000?  I might have to try a physical connection with my laptop (Windows 7) to get it setup right, but I'm worried that it's the installation CD and I'll get half-installed software on that machine also.

  • "There is a problem with this Windows Installer package. help pls!

    Hello,
    This is my first time using itunes! can someone help me please.
    When i try to install the itunes, it prompted me a message that says
    "There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor."
    And i called up APPLE and they ask me to use the 6-steps uninstall mathod but i couldnt find any apple software update to uninstall so i ignore. and i tried downloading again and again but it stil doesnt works.
    Can someone guide me how to install itunes?
    Thank you so much

    OK, so you don't have a working iTunes.
    What I would like to do now is to try installing each iTunes component separately.
    First uninstall the 5 iTunes programs that you have installed.
    You should have iTunesSetup.exe saved in a folder on your PC, probably in the downloads folder. If not download and save it now.
    Open the folder containing iTunessetup.exe with explorer.
    Next open notepad and copy the following 3 lines into it.
    md temp
    itunessetup /extract temp
    pause
    Save the file as extract.bat into the same folder that contains the itunes installer.
    Open the downloads folder and you should find the extract file that you saved. Double click on it and a black window will open telling you what it is doing. When its finished, press any key to continue.
    You should find that a folder called temp has been created containing all the itunes msi files.
    Install in this order by double clicking on them:
    Apple Application Support
    Bonjour
    Apple Mobile Device Support
    Apple Software Update
    Quicktime
    iTunes
    If one of the installs fails, stop and post the error message in full. I am hoping that by doing this separately we will get a better error message.

  • PS CS5 install compatibility with CS4 Design Premium

    I am wanting to install PS CS5 Extended when I already have CS4 Design Premium (with PS CS4 extended) installed. Can I keep PS CS4 as part of the suite and simply install PS CS5 as well or is that going to create problems?

    Yes, you can keep CS4 and install CS5.

  • Acrobat didn't install in design premium

    Today I installed Design and Web Premium CS6 and everything installed except Acrobat Pro. I got a quick message that popped up about an error when it tried to install.

    Hi David,
    Please refer to following forum thread for your new issue:
    https://forums.adobe.com/thread/1250287?start=0&tstart=0
    Regards,
    Anoop

  • Premiere CS4 doesn't work properly with Windows 7 trial - Please help!

    Hello!
    I have installed the trial version of Windows 7 on my laptop and now my Premiere CS4 doesn't play the timeline in real time anymore. It worked fine with Windows Vista. I have also installed the newest Premiere update, but it didn't help. Is there a patch for Windows 7 (64bit) or will I have to wait until the full version comes out and try it again then?
    Thanks in advance for your help.
    Rafiki

    It's a laptop and probably an older one, that means it is probably underpowered.
    It's a laptop and that probably means it is a single 5400 rpm disk which is inadequate.
    Bill,
    Probably good observations. I tend to loose sight of the fact that most laptops are not like mine and forget the common limitations. One mentions "laptop," and I see my Sager - duh! on me.
    To the OP, this ARTICLE might also offer some tips on getting your computer ready for an NLE session. Common references are to how things are done in XP-Pro (my OS), but you should be able to "read between the lines," and adapt the general concepts to Win7 and your setup.
    Also, giving full specs. on your laptop might help greatly, otherwise we're all just guessing. Bill brings up a couple of critical points. Your details will either point to them, or dismiss them.
    Good luck,
    Hunt

  • Upgrd CS4 to 5 on a clean install W7 with CS4 on the dual boot HD

    We are about to do a very clean install of windows 7 on a Dell PC that has CS4 installed on it now.  Our intensions are to mount the OS on a new HDD and change the boot order to see the new drive as the OS drive, but be able to access the older drive for file migration later.
    My thoughts are that the Upgrade from cs4 to cs5 Premium will see the existing "key" or app on the old HDD and allow the upgrade.  If that is unlikley, what options do I have to guide the upgrade routine to find CS4?
    Thanks
    Rick in FL.

    Thanks Bob,
    so with the upgrade disks, do an install onto the fresh W7 HD, and then open the program and enter the serial number from perhaps my CS4 jewel case.  That would be easy, but doesn't seem right.  seems like most upgrades want to see or confirm the original install is on the local machine.
    Please confirm that it only needs the serial number from the jewel case from cs4.  thanks

  • Acrobat Standard XI install fails with Install Interrupted

    I have a DVD for this that came with my new Fuji SnapScan. I have tried installing from the DVD, and from a copy on the Hard drive, and downloaded Acrobat Standard XI from this site, and all give me the same result. This is on a Windows 7 computer. I have also tried with internet disconnected and my anti-virus turned off. What else can I do??? On each try I enter the full serial number from the DVD.

    Hi John,
    Can you please post a screenshot of the error you see.
    Please try the follwoing steps and let me know if that worked.
    > Enable the hidden Admin Account on Windows 7 ( Ref :  http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-wi ndows-vista/ )
    > Disable all Non-Microsoft Startup Services. (Ref : http://helpx.adobe.com/x-productkb/global/disable-startup-items-services-windows.html )
    > Disable all the Antivirus softwares like CA, Norton,Mc Afee etc. temporarily from the computer.
    Reboot and try installing in the new enabled Admin user account and check.
    Regards,
    Rave

  • Epson P.I.M. II Plug-in v2.2 install error with CS4 trial version

    Hello,
    I am using a trial version of CS4 that I just downloaded & installed (works fine).  I tried installing Epson's ICC color profile for the 1280 printer with the P.I.M. II Plug-in v2.2 installer from the Epson website (http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid=14387&prod oid=28907797&infoType=Downloads&platform=All).  It doesn't install and gives the following error:
    "Adobe Photoshop 6.0/7.0/CS or Photoshop Elements 1.0/2.0/3.0 was not found on your computer. The plugin was not installed."
    Has anyone else encountered this?  Epson tech support was no help ("...Call Adobe").
    Q: Does this error happen with the full CS4 version (not just the trial?)
    Q: Perhaps CS4 includes the Epson ICC's with no separate installation of Epson software?  If I select print from CS4, there is a Epson Stylus Photo 1280 available in the Printer Profile drop down. I wonder if I am missing anything by not being able to install the PIM ICC profile.
    ?? Anyone have any thoughts??
    Thanks,
    Katherine

    You're trying to install a very out of date and unnecessary plugin.
    The Epson ICC profiles come with the printer driver - they have nothing to do with the obsolete PIM plugin.

  • Photoshop CC didn't install properly

    The Photoshop CC folder shows the Photoshop CC appication only 30KB in size. In the Creative cloud list of downloaded APPS
    it shows Photoshop CC as up to date. I can't open Photoshop CC. I get a dialog box saying that Photoshop CC is only pertially installed
    or damaged.
    What do I need to do to remedy this problem?
    Thanks in advance
    John

    John please see CC desktop lists applications as "Up to Date" when not installed - http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html for information on how to reinstall Photoshop CC.

Maybe you are looking for