Acrobat disappears, is no longer on machine

Numerous times, Acrobat has disappeared and I have had to download and install again (not update, install).
Two different machines, both running Win 8.1
Nuisance.

Hi tapiot,
What version of Acrobat have you installed?
Did you check the Control Panel > Programs to see if it's still listed.
Try the following basic troubleshooting steps:
> Enable the hidden Admin Account on Windows 7 ( Ref : http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-wi ndows-vista/ )
> Disable all Non-Microsoft Startup Services. (Ref : http://helpx.adobe.com/x-productkb/global/disable-startup-items-services-windows.html )
> Disable all the Antivirus softwares like CA, Norton,Mc Afee etc. temporarily from the computer.
Reboot and try installing in the new enabled Admin user account and check.
Regards,
Rave

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Adobe does not support installation of two different copies of Acrobat on the same machine.
From: Adobe Forums <[email protected]<mailto:[email protected]>>
Reply-To: "[email protected]<mailto:[email protected]>" <[email protected]<mailto:[email protected]>>
Date: Tue, 20 Sep 2011 10:45:29 -0700
To: Leonard Rosenthol <[email protected]<mailto:[email protected]>>
Subject: Acrobat 9 (Pro) and Acrobat X(10) in the same machine?
Acrobat 9 (Pro) and Acrobat X(10) in the same machine?
created by Atit Shah<http://forums.adobe.com/people/at0122> in Acrobat SDK - View the full discussion<http://forums.adobe.com/message/3927669#3927669

Adobe Acrobat Reader XI no longer copies the selection to where I want to insert it in an MSWord document, but only to the top of the page! How fix this?

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fouada2 wrote:
Adobe Acrobat Reader XI no longer copies the selection to where I want to insert it in an MSWord document, but only to the top of the page!
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Hi Akselowner,
This error usually comes up if the serial number you are using is an Upgrade serial number.
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[code]
Function fIsAppRunning(ByVal strAppName As String, _
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[/code]
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Message was edited by: Birdy40

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My machine had crashed and so I can't deactivate Adobe Acrobat XI Standard. How can I re-install on the machine? There are no ways to contact customer support to reset the count as suggested in one of the forum post. What are my options?
Thanks.

Hey,
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Moreover as you mentioned that your machine crashed.. so do you mean that you have lost access to your operating system and all its files?
Regards,
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I have a new laptop...i want to keep using my licened Adobe acrobat pro 9 on teh new machine

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Hey,
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Why is Acrobat 8 Standard no longer available?

Hello,
In 2007 I purchased Acrobat 8 Standard for EUR 349,00. As a translator I use the programm often and I would just like to keep using it. I had to uninstall the programm and unfortunately I couldn't find the install-files on my computer. So the only thing I need now is a download link to the install files of Adobe 8 Standard.
But in this forum I learned that Acrobat 8 Standard just isn't available anymore, fellow forum users are advised to just purchase a new version. A new version would cost me EUR 422,99! I find this answer extremely uncooperative. As a translator I'm used to product updates and I wouldn't mind paying a reasonable amount for an Adobe-update. But buy a completely new version, just because Adobe doesn't allow us to download an "extremely" old version? I was never warned that one day my purchase wouldn't be available anymore or that updating would be impossible.
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Hi Margo ,
I am extremely sorry that you are experiencing such an issue ,however this is true that Acrobat 8 standard is no longer available as it is quite an older version .
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Adobe would not be of much help in this case .
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Sukrit Dhingra

Transferring Acrobat XI Standard to a new machine

I have deactivated it on the old machine but It won't allow me to use my serial number on the new machine... can you help?

Hi fpot,
Please chat with the customer service and they will be able to help you out: http://helpx.adobe.com/contact.html?product=acrobat&topic=serial-number-issues-or-activati ng-my-product
Regards,
Ajlan Huda.

Acrobat disappears, is no longer on machine

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