Acrobat Distiller crashing
Can someone help me?
As part of my job I use Acrobat distiller 8.1.0 when I have to created PDF's from ESP files.
My problem is that, when I click to open disitller from my dock it crashes. Each time I want to use distiller I have to restart my mac. Once the restart is complete I can open and create the PDF perfectly.
This could happen three or four time a day depending on how many files I need to convert.
Thanks for any help
p.s. I am working on a Mac OS X 10.4.11
Here is the crash log
Date/Time: 2009-07-31 14:45:54.748 +0100
OS Version: 10.4.11 (Build 8S165)
Report Version: 4
Command: Distiller
Path: /Applications/Adobe Acrobat 8 Professional/Acrobat Distiller.app/Contents/MacOS/Distiller
Parent: WindowServer [64]
Version: 8.1.3 (8.1.3)
PID: 1416
Thread: 3
Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0xf0102f50
Thread 0:
0 libSystem.B.dylib 0x9000af48 mach_msg_trap + 8
1 libSystem.B.dylib 0x9000ae9c mach_msg + 60
2 ...ple.CoreServices.CarbonCore 0x90bf2d74 SwitchContexts + 96
3 ...ple.CoreServices.CarbonCore 0x90be89dc YieldToThread + 372
4 ...ple.CoreServices.CarbonCore 0x90be8858 YieldToAnyThread + 20
5 com.adobe.DistillerLib 0x01697490 DistillerYield + 128
6 com.adobe.DistillerLib 0x01689ed4 DistillerEngine::Init() + 804
7 com.adobe.DistillerLib 0x016954b8 DistillerOpen + 56
8 com.adobe.distiller 0x00027de8 start + 152856
9 com.adobe.distiller 0x000060f4 start + 14372
10 com.apple.Foundation 0x92bff9a8 -[NSSet makeObjectsPerformSelector:] + 164
11 com.apple.AppKit 0x937ba6c0 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 864
12 com.apple.AppKit 0x938913e8 old_loadNib + 244
13 com.apple.AppKit 0x937a63b8 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 832
14 com.apple.AppKit 0x937fd814 +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 156
15 com.apple.AppKit 0x9388d64c +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 344
16 com.apple.AppKit 0x9388d3ec NSApplicationMain + 344
17 com.adobe.distiller 0x00002a64 start + 404
18 com.adobe.distiller 0x0000290c start + 60
Thread 1:
0 libSystem.B.dylib 0x9002bfc8 semaphore_wait_signal_trap + 8
1 libSystem.B.dylib 0x90030aac pthread_cond_wait + 480
2 com.apple.ColorSync 0x915a1064 pthreadSemaphoreWait(t_pthreadSemaphore*) + 56
3 com.apple.ColorSync 0x915a0300 CMMConvTask(void*) + 40
4 libSystem.B.dylib 0x9002b908 _pthread_body + 96
Thread 2:
0 libSystem.B.dylib 0x9002bfc8 semaphore_wait_signal_trap + 8
1 libSystem.B.dylib 0x90030aac pthread_cond_wait + 480
2 ...ple.CoreServices.CarbonCore 0x90bc6924 MPWaitOnQueue + 224
3 AdobeACE 0x002321d4 dyld_stub_sqrtf + 1502292
4 AdobeACE 0x00231a24 dyld_stub_sqrtf + 1500324
5 ...ple.CoreServices.CarbonCore 0x90bc6734 PrivateMPEntryPoint + 76
6 libSystem.B.dylib 0x9002b908 _pthread_body + 96
Thread 3 Crashed:
0 com.adobe.DistillerLib 0x018f2a64 CheckPSResourceTime + 4116
1 com.adobe.DistillerLib 0x018f2b84 CheckPSResourceTime + 4404
2 com.adobe.DistillerLib 0x018f2b84 CheckPSResourceTime + 4404
3 com.adobe.DistillerLib 0x018f2b84 CheckPSResourceTime + 4404
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Thread 3 crashed with PPC Thread State 64:
srr0: 0x00000000018f2a64 srr1: 0x100000000200f030 vrsave: 0x0000000000000000
cr: 0x42004242 xer: 0x0000000000000000 lr: 0x00000000018f2a5c ctr: 0x0000000000000000
r0: 0x00000000018f2b84 r1: 0x00000000f01032b0 r2: 0x0000000008025800 r3: 0x00000000080258b0
r4: 0x00000000080258ae r5: 0x0000000000000005 r6: 0x00000000f010337c r7: 0x0000000000000000
r8: 0x0000000000000000 r9: 0x0000000008200156 r10: 0x0000000008200ffc r11: 0x0000000001b7a500
r12: 0x0000000090129660 r13: 0x0000000001ba30f4 r14: 0x0000000001ba30f4 r15: 0x0000000001ba30f4
r16: 0x0000000001ba30f4 r17: 0x0000000001ba30f4 r18: 0x00000000f01812cc r19: 0x00000000f01812c8
r20: 0x0000000001ae13c8 r21: 0x000000000800ba70 r22: 0x00000000f0181228 r23: 0x0000000001ba30f4
r24: 0x0000000001ba2be0 r25: 0x000000000800ba70 r26: 0x0000000001ba2be0 r27: 0x0000000001ae13c8
r28: 0x00000000082000b8 r29: 0x00000000082000a8 r30: 0x0000000008025810 r31: 0x00000000018f2a5c
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0x90fe9000 - 0x91001fff com.apple.WebServices 1.1.2 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServicesCore.fr amework/Versions/A/WebServicesCore
0x91011000 - 0x91092fff com.apple.SearchKit 1.0.8 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framewor k/Versions/A/SearchKit
0x910d8000 - 0x91101fff com.apple.Metadata 10.4.4 (121.36) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework /Versions/A/Metadata
0x91112000 - 0x91120fff libz.1.dylib /usr/lib/libz.1.dylib
0x91123000 - 0x912defff com.apple.security 4.6 (29770) /System/Library/Frameworks/Security.framework/Versions/A/Security
0x913dd000 - 0x913e6fff com.apple.DiskArbitration 2.1.2 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x913ed000 - 0x913f5fff libbsm.dylib /usr/lib/libbsm.dylib
0x913f9000 - 0x91421fff com.apple.SystemConfiguration 1.8.3 /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x91434000 - 0x9143ffff libgcc_s.1.dylib /usr/lib/libgcc_s.1.dylib
0x91444000 - 0x914bffff com.apple.audio.CoreAudio 3.0.5 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x914fc000 - 0x914fcfff com.apple.ApplicationServices 10.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x914fe000 - 0x91536fff com.apple.AE 312.2 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/AE.framewor k/Versions/A/AE
0x91551000 - 0x91623fff com.apple.ColorSync 4.4.11 /System/Library/Frameworks/ApplicationServ
Similar Messages
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Acrobat Distiller crashes when trying to create it through COM
Hi
I have Distiller v9.0 Pro installed on my Server 2008 R2 (64bit) development machine.
When I try an create the Distiller COM object, the Distiller process crashes with:
Faulting application name: acrodist.exe, version: 9.0.0.332, time stamp: 0x4850b770
Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdb3b
Exception code: 0xc0000005
Fault offset: 0x00038ef4
Faulting process id: 0x136c
Faulting application start time: 0x01cb75298626fd53
Faulting application path: C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\acrodist.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: c4f03fcf-e11c-11df-a70a-000c295a82d4
Does anyone have any ideas?
Thanks
JeremyPutting aside whether I do or do not have an appropriate licence, since that's my problem, the kernel of Windows Server 2008 R2 is the
same as Windows 7 64-bit so I think the question should still be relevant. -
Adobe Acrobat Distiller DC crash on the stage of fonts verification
After installation Adobe Acrobat DC v.2015.007.20033 i get a problem with Adobe Distiller DC...Distiller is not run properly...after run distiller the program get an error in the stage of fonts verification...
why? how to resolve this problem?
OS Windows 7 x64Hey,
Acrobat Distiller crashing during font verification has been a known issue for Acrobat DC.
Please take a look at another forum thread discussing the same issue and see if that helps:
Adobe Pdf Printer stopped working after update to Acrobat DC
Let me know.
regards,
Anubha -
Acrobat 8.1.2 - PDF Printer still not working & Distiller crashes on startup!!!
Hello,
when 8.1.2 update was released my hopes where great but now I'm realy disappointed!!!
After 3 times reinstalling CS3 Suite (incl. clean cs) and updateing for hours NOTHING seems to be fixed! Oh, well, the bouncing icon seems to be but maybe just because I'm not using Acrobat any more...
Here's a summary of my specs and the problems I have:
OSX 10.5.2 on a Intel 8-core MAC Pro w. 4 GB Ram
Suitcase Fusion (also for System Fonts)
CS3 Premium w. latest Update(s)
Xpress 7 + Love Bundle
Country settings: Lang. German, country Austria
Installed Hardware:
Superdrive
ATI Radeon graphic card
Mighty Mouse wireless + New wireless Apple keyboard
24" DELL TFT monitor
2 x 500 Gb HDD's
The main problem is that I HAVE TO create print PDFs from Xpress doc's wich is impossible without Distiller!
The 8.1.2 update seems to fix the "pausing PDF printer Problem", now the PDF printer sends the PS file to Distiller wich just crashes!
Here's the Distiller crash log (looong):
Process: Distiller [1022]
Path: /Applications/Adobe Acrobat 8 Professional/Acrobat Distiller.app/Contents/MacOS/Distiller
Identifier: com.adobe.distiller
Version: 8.1.2 (8.1.2)
Code Type: X86 (Native)
Parent Process: launchd [76]
Date/Time: 2008-02-20 09:50:33.461 +0100
OS Version: Mac OS X 10.5.2 (9C31)
Report Version: 6
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 11
Thread 11 Crashed:
0 com.adobe.DistillerLib 0x010fcf49 os_strcmp + 10
1 com.adobe.DistillerLib 0x01112942 PSRIPAppendHostSearchDir + 385
2 com.adobe.DistillerLib 0x01112b01 PSRIPAppendHostSearchDir + 832
3 com.adobe.DistillerLib 0x01136c09 RgstUnixStoDevFileNameProc + 90
4 com.adobe.DistillerLib 0x010e8aae StoDevCreateStm + 253
5 com.adobe.DistillerLib 0x010e5476 CreateFileStm + 25
6 com.adobe.DistillerLib 0x0115562d PurgeFilterStorageTempFiles + 129
7 com.adobe.DistillerLib 0x01147210 FiltersInitProc + 500
8 com.adobe.DistillerLib 0x01148065 RegisterFiltersInit + 79
9 com.adobe.DistillerLib 0x0122f379 PSRealTime + 230
10 com.adobe.DistillerLib 0x0122f752 InitPostScript + 607
11 com.adobe.DistillerLib 0x012be9a6 AwaitAllPSPages + 1802
12 com.adobe.DistillerLib 0x012bece0 HPGLInterpreter + 192
13 com.adobe.DistillerLib 0x011122c7 PSRIPInitialize + 1165
14 com.adobe.DistillerLib 0x00efa598 DistillerPSRip::PSInit(void*) + 256
15 ...ple.CoreServices.CarbonCore 0x95705409 CooperativeThread + 309
16 libSystem.B.dylib 0x90bf7c55 _pthread_start + 321
17 libSystem.B.dylib 0x90bf7b12 thread_start + 34
Thread 11 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x011128b4 ecx: 0x00000000 edx: 0xffffffd1
edi: 0x16e03248 esi: 0xb05d8440 ebp: 0xb05d8418 esp: 0xb05d8414
ss: 0x0000001f efl: 0x00010202 eip: 0x010fcf49 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
cr2: 0x00000000I posted this elsewhere, but I thought it couldn't hurt to repost here:
I had a similar problem and finally figured out why (and now to fix it).
Permissions were messed-up on ~/Library/Application Support/Adobe/Acrobat
I did not have read-write permissions in it and Distiller was failing to create the ~/Library/Application Support/Adobe/Acrobat/Distiller 8/FontCache subdirectory.
I simply changed the owner and permission on ~/Library/Application Support/Adobe/Acrobat and the problem went away. -
Adobe Acrobat Distiller 9 crashes on start
I recently bought a new notebook with Intel Pentium dual-core processor T3400 and Windows Vista Home Premium pre-installed.
This weekend, I have been installing some software, including Adobe Acrobat 9 Pro and Adobe Photoshop CS4 Extended.
Actually, I bought Adobe Acrobat 9 Pro just for having Acrobat Distiller (not: Distiller Server), to use in book publishing with Corel Ventura 10 and PostScript. The version I got is Acrobat Distiller 9.
However, when I now start up Acrobat Distiller 9 it shows up for one or two seconds and then crashes (just vanishes from the screen without an error message).
I found the same problem described for earlier versions of Distiller (in XP and Mac) in various online fora, but thus far I have not seen a solution described anywhere.
It seems to be a common (and long-standing) problem, certainly there must be a fix?
(I already uninstalled an reinstalled Adobe Acrobat 9 Pro and also tried "Repair Acrobat Installation" under "Help" in the programme. To no avail.)
Let me know if you have an idea. Thanks.Got Distiller to work. Seems the problem was with software activation/licensing. I got different software - and a free update to Acrobat 9 Extended - from my merchant and installed it. Distiller now does not crash anymore when starting it up and appears (thus far) stable.
However, I still get an error message at start up:
Adobe PostScript software version: 3018.101
Adobe PDF Settings file read error in PDFX4 2008.joboptions:
/CheckCompliance out of range
A quick web search shows that this is also not a new problem. Some say that Distiller is not able to create PDF/X4 files and that the error is thus a bug in Distiller itself. Is that true? (I can't find a joboptions file of that name in my system ...)
Do I need to do anything about it or can I just leave it? -
Acrobat distiller 11 crashes immediately after launch
Acrobat distiller 11.0.0463 crashes after just few seconds of launch
Acrobat is working fine.
I am on Windows 8.1. Photoshop CC (x32,x64) & Premiere Pro installed.
searched the forums but got no definite answer.Run Process Monitor to capture a log file (make sure to set it up to monitor "acrodist.exe") and then launch Distiller.
Post the results here in the forum.
An aside set of questions:
Where are your temp folders located?
What are the permissions on your temp folders?
Are you redirecting folders?
Are you using Roaming Profiles?
One last thing, make sure you have accepted the EULA in Acrobat. -
Help! My Acrobat keeps crashing when I view comments...
I'm running a MAC OS X (version 10.6.8), my acrobat pro XI keeps crashing when I am viewing comments from my clients. I need to view what they're saying so I can make appropriate edits to my design files...but I can't even view one without Acrobat crashing on me and giving me a long winded message (Below):
What can I do to fix this!? I tried to disable the duplicate fonts, I tried removing the .plist files...nothing is working!!
Help, please!
Process: AdobeAcrobat [4205]
Path: /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Identifier: com.adobe.Acrobat.Pro
Version: 11.0.04 (11.0.04)
Code Type: X86 (Native)
Parent Process: launchd [97]
Date/Time: 2013-11-26 11:16:42.685 -0500
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 207248 sec
Crashes Since Last Report: 32
Per-App Interval Since Last Report: 1167993 sec
Per-App Crashes Since Last Report: 24
Anonymous UUID: A508A05F-0CEB-4743-AF60-05A8E2AEA413
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
abort() called
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x99b94c5a __kill + 10
1 libSystem.B.dylib 0x99b94c4c kill$UNIX2003 + 32
2 libSystem.B.dylib 0x99c275a5 raise + 26
3 libSystem.B.dylib 0x99c3d6e4 abort + 93
4 libstdc++.6.dylib 0x95fd1fda __gnu_cxx::__verbose_terminate_handler() + 433
5 libstdc++.6.dylib 0x95fd017a __cxxabiv1::__terminate(void (*)()) + 10
6 libstdc++.6.dylib 0x95fd01ba __cxxabiv1::__unexpected(void (*)()) + 0
7 libstdc++.6.dylib 0x95fd02b8 __gxx_exception_cleanup(_Unwind_Reason_Code, _Unwind_Exception*) + 0
8 ...inguistic.LinguisticManager 0x17719a46 0x17713000 + 27206
9 ...inguistic.LinguisticManager 0x17722abb devtech::LM_FileSpec::LM_FileSpec(FSRef const&) + 43
10 ...dobe.AcrobatPlugin.Spelling 0x1749a733 AcroPluginMain + 112159
11 ...dobe.AcrobatPlugin.Spelling 0x1749a05e AcroPluginMain + 110410
12 ...dobe.AcrobatPlugin.Spelling 0x17499ffb AcroPluginMain + 110311
13 ...dobe.AcrobatPlugin.Spelling 0x1748facb AcroPluginMain + 68023
14 com.adobe.Acrobat.framework 0x4c54223d RunAcrobat + 1733365
15 com.adobe.Acrobat.framework 0x4c541d7e RunAcrobat + 1732150
16 com.apple.CoreFoundation 0x95e48a3b __CFRunLoopRun + 8059
17 com.apple.CoreFoundation 0x95e463c4 CFRunLoopRunSpecific + 452
18 com.apple.CoreFoundation 0x95e461f1 CFRunLoopRunInMode + 97
19 com.apple.HIToolbox 0x94ba5e04 RunCurrentEventLoopInMode + 392
20 com.apple.HIToolbox 0x94ba5bb9 ReceiveNextEventCommon + 354
21 com.apple.HIToolbox 0x94ba5a3e BlockUntilNextEventMatchingListInMode + 81
22 com.apple.AppKit 0x90bbd595 _DPSNextEvent + 847
23 com.apple.AppKit 0x90bbcdd6 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
24 com.apple.AppKit 0x90b7f1f3 -[NSApplication run] + 821
25 com.adobe.Acrobat.framework 0x4c39c938 RunAcrobat + 6640
26 com.adobe.Acrobat.framework 0x4c39b07b RunAcrobat + 307
27 com.adobe.Acrobat.Pro 0x4c38ded5 main + 91
28 com.adobe.Acrobat.Pro 0x4c38de71 start + 53
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x99b5a382 kevent + 10
1 libSystem.B.dylib 0x99b5aa9c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x99b59f59 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x99b59cfe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x99b59781 _pthread_wqthread + 390
5 libSystem.B.dylib 0x99b595c6 start_wqthread + 30
Thread 2: Dispatch queue: com.apple.root.default-priority
0 libSystem.B.dylib 0x99b61aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x99b8d9c5 nanosleep$UNIX2003 + 188
2 com.apple.Foundation 0x986625cc +[NSThread sleepForTimeInterval:] + 123
3 com.adobe.Acrobat.framework 0x4d18c8f6 AcroSecurityBailOutImpl + 10901296
4 com.apple.Foundation 0x985ffb5a -[__NSOperationInternal start] + 705
5 com.apple.Foundation 0x986f00bb ____NSOQSchedule_block_invoke_2 + 119
6 libSystem.B.dylib 0x99b67a24 _dispatch_call_block_and_release + 16
7 libSystem.B.dylib 0x99b59cf2 _dispatch_worker_thread2 + 228
8 libSystem.B.dylib 0x99b59781 _pthread_wqthread + 390
9 libSystem.B.dylib 0x99b595c6 start_wqthread + 30
Thread 3:
0 libSystem.B.dylib 0x99b61aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x99b6175e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x99b633f8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x9965a21e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x99645b68 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x99641533 MPWaitOnQueue + 250
6 com.adobe.ACE 0x4e4c94dc ACEInitialize + 3916
7 com.adobe.ACE 0x4e4c9441 ACEInitialize + 3761
8 ...ple.CoreServices.CarbonCore 0x9962554a PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x99b61259 _pthread_start + 345
10 libSystem.B.dylib 0x99b610de thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x99b61aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x99b6175e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x99b633f8 pthread_cond_wait$UNIX2003 + 73
3 com.adobe.AGM 0x4e632f67 AGMInitialize + 35153
4 com.adobe.AGM 0x4e632ea6 AGMInitialize + 34960
5 com.adobe.AGM 0x4e632e44 AGMInitialize + 34862
6 com.adobe.AGM 0x4e632ae4 AGMInitialize + 33998
7 libSystem.B.dylib 0x99b61259 _pthread_start + 345
8 libSystem.B.dylib 0x99b610de thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x99b5a382 kevent + 10
1 com.adobe.Acrobat.framework 0x4d79fa6b AcroSecurityBailOutImpl + 17270949
2 com.adobe.Acrobat.framework 0x4d6ff01b AcroSecurityBailOutImpl + 16612949
3 com.adobe.Acrobat.framework 0x4d6fba91 AcroSecurityBailOutImpl + 16599243
4 libSystem.B.dylib 0x99b61259 _pthread_start + 345
5 libSystem.B.dylib 0x99b610de thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x99b59412 __workq_kernreturn + 10
1 libSystem.B.dylib 0x99b599a8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x99b595c6 start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x99c3d693 ecx: 0xbfffcadc edx: 0x99b94c5a
edi: 0xa0b8fb30 esi: 0x14edae1c ebp: 0xbfffcaf8 esp: 0xbfffcadc
ss: 0x0000001f efl: 0x00000282 eip: 0x99b94c5a cs: 0x00000007
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x17775c50
Binary Images:
0x14726000 - 0x14756ff7 +com.adobe.AcrobatPlugin.Updater 11.0.04 (11.0.04) <9F08F71F-2A4B-3483-83AB-53F424766532> /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Built-in/Updater.acroplugin/Contents/MacOS/Updater
0x147ec000 - 0x14812ffb +com.adobe.BIBUtils AdobeBIBUtils 1.1.01 (1.1.01) <DE33E3BF-669D-3851-8C16-CA1CFCDA315A> /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x14856000 - 0x148beffa +AcroSQLite ??? (???) <8667FF2C-186C-33E6-96FD-ECED266933F1> /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AcroSQLite.framework/Versions/A/AcroSQLite
0x148dd000 - 0x149c2ff7 +com.adobe.amtlib amtlib 6.2.0.42 (6.2.0.42) <979ED254-104A-0377-8FC4-E878DA48F523> /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Frameworks/amtlib.framework/amtlib
0x14ded000 - 0x14deeff7 ATSHI.dylib ??? (???) <56F243F1-C341-86EA-2BCC-31E75D46EBBC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/ATSHI.dylib
0x14f00000 - 0x1513affb +com.adobe.AcrobatPlugin.EScript 11.0.04 (11.0.04) <EFA64A5B-FFD0-3355-86B1-A5CF4B4E53E4> /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Built-in/EScript.acroplugin/Contents/MacOS/EScript
0x17220000 - 0x17241ff7 +com.adobe.AXE8SharedExpat AdobeAXE8SharedExpat 3.7.101.21186 (3.7.101.21186) <D65C0C81-572E-3DCB-A1CF-BC5BF2D59500> /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8SharedExpa t
0x17400000 - 0x17456ffb +com.adobe.AdobeXMPCore Adobe XMP Core 5.4 -c 5 (78.147326) <82EFE343-F643-34AD-94FA-293E338F1F9C> /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x1745f000 - 0x174bbff7 +com.adobe.AcrobatPlugin.Spelling 11.0.04 (11.0.04) <B986C697-A854-334F-89DB-C422BA40934C> /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Built-in/Spelling.acroplugin/Contents/MacOS/Spelling
0x17713000 - 0x17781ff7 +com.adobe.linguistic.LinguisticManager 6.1.0 (17901) <17F4247D-ACE6-3344-809D-C2512499AFBD> /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
0x1b200000 - 0x1b2f1fef +libicuuc.40.0.dylib 40.0.0 (compatibility 40.0.0) <B8EDE3B3-7400-E2FC-BA7E-4E5935A54831> /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Frameworks/ICUUnicode.framework/Versions/4.0/libicuuc.40.0.dylib
0x1c21f000 - 0x1c9aefff +com.adobe.AcrobatPlugin.Comments 11.0.04 (11.0.04) <0CB85BDA-86FD-39C1-A19F-815921F10880> /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Built-in/Comments.acroplugin/Contents/MacOS/Comments
0x1e517000 - 0x1e6deffb +com.adobe.AcrobatPlugin.DigSig 11.0.04 (11.0.04) <6CF56DAD-2E6D-3897-94E3-250FBC8754F6> /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Built-in/DigSig.acroplugin/Contents/MacOS/DigSig
0x1f45c000 - 0x201a1ff7 +libicudata.40.0.dylib 40.0.0 (compatibility 40.0.0) <23160F63-D804-A6F2-0363-464FB95A9FF9> /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Frameworks/ICUData.framework/Versions/4.0/libicudata.40.0.dylib
0x201a4000 - 0x211eefe3 +com.adobe.AcrobatPlugin.AcroForm 11.0.04 (11.0.04) <C9F8BE69-DDFE-31BD-BF74-3E2964C0A5FA> /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Built-in/AcroForm.acroplugin/Contents/MacOS/AcroForm
0x21489000 - 0x21f39ff7 +com.adobe.AcrobatPlugin.PPKLite 11.0.04 (11.0.04) <B6618276-CACB-3D28-A751-635E676E5F19> /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Built-in/PPKLite.acroplugin/Contents/MacOS/PPKLite
0x4c38d000 - 0x4c38dfff +com.adobe.Acrobat.Pro 11.0.04 (11.0.04) <9B19B497-B399-3889-9550-EE2FAAD48322> /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
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0x4e4c7000 - 0x4e619fe7 +com.adobe.ACE AdobeACE 2.20.02.1 (2.20.02.1) <711209D4-FBA8-37AE-9B21-E7F7EAE52A36> /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x4e627000 - 0x4ebfcff7 +com.adobe.AGM AdobeAGM 4.28.134.1 (4.28.134.1) <4EE50823-6517-3CEE-8154-05D8AE487BE8> /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x4ec69000 - 0x4ec87ff3 +com.adobe.BIB AdobeBIB 1.2.03.1 (1.2.03.1) <21A36908-3031-35AF-A74B-ECC65BEAEC9F> /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x4ec8f000 - 0x4ef8cffb +com.adobe.CoolType AdobeCoolType 5.11.134.1 (5.11.134.1) <92DB0A4F-CC27-3B6A-B525-E5FE29A4193C> /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
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0x985c2000 - 0x98833fef com.apple.Foundation 6.6.8 (751.63) <69B3441C-B196-F2AD-07F8-D8DD24E4CD8C> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x98834000 - 0x9883afe7 com.apple.CommerceCore 1.0 (9.1) <521D067B-3BDA-D04E-E1FA-CFA526C87EB5> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCor e.framework/Versions/A/CommerceCore
0x9883b000 - 0x98915fff com.apple.DesktopServices 1.5.11 (1.5.11) <800F2040-9211-81A7-B438-7712BF51DEE3> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv
0x98916000 - 0x98a98fe7 libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <60FF302E-5FAE-749B-BC70-0496DC2FBF2D> /usr/lib/libicucore.A.dylib
0x98a99000 - 0x98a9cfe7 libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <1622A54F-1A98-2CBE-B6A4-2122981A500E> /usr/lib/system/libmathCommon.A.dylib
0x98a9d000 - 0x98aa8ff7 libCSync.A.dylib 545.0.0 (compatibility 64.0.0) <287DECA3-7821-32B6-724D-AE03A9A350F9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libCSync.A.dylib
0x98aa9000 - 0x98aaeff7 com.apple.OpenDirectory 10.6 (10.6) <0603680A-A002-D294-DE83-0D028C6BE884> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x98aaf000 - 0x98ae0ff7 libGLImage.dylib ??? (???) <D18E2E76-DBF4-6930-039A-F66CA0D120B3> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x98ae1000 - 0x98b1eff7 com.apple.CoreMedia 0.484.60 (484.60) <8FAB137D-682C-6DEC-5A15-F0029A5B226F> /System/Library/PrivateFrameworks/CoreMedia.framework/Versions/A/CoreMedia
0x98b1f000 - 0x98f70fef com.apple.RawCamera.bundle 3.7.1 (570) <AF94D180-5E0F-10DF-0CB2-FD8EDB110FA2> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x98f71000 - 0x98f72ff7 com.apple.TrustEvaluationAgent 1.1 (1) <2D970A9B-77E8-EDC0-BEC6-7580D78B2843> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluati onAgent
0x98f73000 - 0x99021ff3 com.apple.ink.framework 1.3.3 (107) <233A981E-A2F9-56FB-8BDE-C2DEC3F20784> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/ A/Ink
0x99022000 - 0x99075ff7 com.apple.HIServices 1.8.3 (???) <1D3C4587-6318-C339-BD0F-1988F246BE2E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices .framework/Versions/A/HIServices
0x990a0000 - 0x990e5ff7 com.apple.ImageCaptureCore 1.1 (1.1) <F54F284F-0B81-0AFA-CE47-FF797A6E05B0> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCore
0x990e6000 - 0x99154ff7 com.apple.QuickLookUIFramework 2.3 (327.7) <7F89C0A1-310F-ACF1-AA6E-4ADFA4DC98DC> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.framework/V ersions/A/QuickLookUI
0x99155000 - 0x9918bfff libtidy.A.dylib ??? (???) <0FD72C68-4803-4C5B-3A63-05D7394BFD71> /usr/lib/libtidy.A.dylib
0x99276000 - 0x99276ff7 com.apple.vecLib 3.6 (vecLib 3.6) <FF4DC8B6-0AB0-DEE8-ADA8-7B57645A1F36> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x99277000 - 0x9929dffb com.apple.DictionaryServices 1.1.2 (1.1.2) <43E1D565-6E01-3681-F2E5-72AE4C3A097A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryService s.framework/Versions/A/DictionaryServices
0x993e1000 - 0x99405ff7 libJPEG.dylib ??? (???) <50E17B4D-63D6-24D3-702F-6A6E912A55EA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libJPEG.dylib
0x9944a000 - 0x9944dffb com.apple.help 1.3.2 (41.1) <8AC20B01-4A3B-94BA-D8AF-E39034B97D8C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions /A/Help
0x99583000 - 0x995c6ff7 com.apple.NavigationServices 3.5.4 (182) <8DC6FD4A-6C74-9C23-A4C3-715B44A8D28C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.fram ework/Versions/A/NavigationServices
0x995ff000 - 0x9991fff3 com.apple.CoreServices.CarbonCore 861.39 (861.39) <5C59805C-AF39-9010-B8B5-D673C9C38538> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore
0x9994b000 - 0x9995ffe7 libbsm.0.dylib ??? (???) <821E415B-6C42-D359-78FF-E892792F8C52> /usr/lib/libbsm.0.dylib
0x99960000 - 0x999a7ffb com.apple.CoreMediaIOServices 140.0 (1496) <DA152F1C-8EF4-4F5E-6D60-82B1DC72EF47> /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Versions/A/CoreMediaIOSer vices
0x999b0000 - 0x99a00fe7 libTIFF.dylib ??? (???) <AB182CEC-188A-F2BC-21E1-0059FD3B2598> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libTIFF.dylib
0x99a01000 - 0x99a65ffb com.apple.htmlrendering 72 (1.1.4) <4D451A35-FAB6-1288-71F6-F24A4B6E2371> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework /Versions/A/HTMLRendering
0x99a66000 - 0x99a74ff7 com.apple.opengl 1.6.14 (1.6.14) <82622F67-E032-0BF6-A78D-50B346E8D0FD> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x99a75000 - 0x99b31fff com.apple.ColorSync 4.6.8 (4.6.8) <920DD017-8B41-7334-E554-A85DB99EBD5A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/ColorSync
0x99b32000 - 0x99b32ff7 liblangid.dylib ??? (???) <B99607FC-5646-32C8-2C16-AFB5EA9097C2> /usr/lib/liblangid.dylib
0x99b33000 - 0x99cdaff7 libSystem.B.dylib 125.2.11 (compatibility 1.0.0) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
0x99cdb000 - 0x99d17fe7 libssl.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <CEE95B62-8F1C-2013-6ED3-42EB8A1018DF> /usr/lib/libssl.0.9.8.dylib
0x99d18000 - 0x99d2aff7 com.apple.MultitouchSupport.framework 207.11 (207.11) <6FF4F2D6-B8CD-AE13-56CB-17437EE5B741> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSuppor t
0x99d57000 - 0x99d58ff7 com.apple.audio.units.AudioUnit 1.6.7 (1.6.7) <93EC71F1-4D4E-F456-8EFE-32E7EFD7A064> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x99d59000 - 0x99d65ff7 libkxld.dylib ??? (???) <9A441C48-2D18-E716-5F38-CBEAE6A0BB3E> /usr/lib/system/libkxld.dylib
0x99d66000 - 0x99d6aff7 IOSurface ??? (???) <F9E6DFC1-8DD9-7C7E-CA85-B80735586E05> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x9a061000 - 0x9a06cff7 libGL.dylib ??? (???) <3E34468F-E9A7-8EFB-FF66-5204BD5B4E21> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x9a0eb000 - 0x9a3e5fef com.apple.QuickTime 7.6.6 (1800) <D3538A45-5F4B-262A-06AB-64C1EBAC4A33> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x9a3e6000 - 0x9a42afe7 com.apple.Metadata 10.6.3 (507.15) <74F05E64-2A68-BA10-CCD4-128D164E5A0F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framewor k/Versions/A/Metadata
0x9a42b000 - 0x9a45bff7 com.apple.MeshKit 1.1 (49.2) <5A74D1A4-4B97-FE39-4F4D-E0B80F0ADD87> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/MeshKit
0x9a45c000 - 0x9a4a9feb com.apple.DirectoryService.PasswordServerFramework 6.1 (6.1) <136BFA48-D456-B677-3B5D-40A6946C3A09> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordServer
0x9a4aa000 - 0x9a4e5ffb libFontRegistry.dylib ??? (???) <19ED5DE0-D3AF-B229-9193-35D58FE377E5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libFontRegistry.dylib
0x9a55b000 - 0x9a56bff7 com.apple.DSObjCWrappers.Framework 10.6 (134) <81A0B409-3906-A98F-CA9B-A49E75007495> /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWrappers
0x9a56c000 - 0x9a593ff7 com.apple.quartzfilters 1.6.0 (1.6.0) <879A3B93-87A6-88FE-305D-DF1EAED04756> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters.framework /Versions/A/QuartzFilters
0x9a594000 - 0x9a6c2fe7 com.apple.CoreData 102.1 (251) <87FE6861-F2D6-773D-ED45-345272E56463> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x9a6c3000 - 0x9a6d1fe7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <33C1B260-ED05-945D-FC33-EF56EC791E2E> /usr/lib/libz.1.dylib
0x9a6d2000 - 0x9ab8dff7 com.apple.VideoToolbox 0.484.60 (484.60) <B53299EC-E30F-EC04-779D-29B7113CC14A> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbox
0x9abc4000 - 0x9abecff7 libxslt.1.dylib 3.24.0 (compatibility 3.0.0) <E761F29A-328B-29D9-3DF0-023F2C21E500> /usr/lib/libxslt.1.dylib
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
Model: MacBookPro5,2, BootROM MBP52.008E.B05, 2 processors, Intel Core 2 Duo, 2.8 GHz, 4 GB, SMC 1.42f4
Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 512 MB
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545050B9SA02, 465.76 GB
Serial ATA Device: HL-DT-ST DVDRW GS21N
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24400000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8217, 0x06110000 / 3
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0x04600000 / 3
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000 / 2Try following steps:
Delete the following preferences folders:
a) ~/Library/Application Support/Adobe/Acrobat/
b) ~/Library/Caches/Acrobat/
c) ~/Library/Caches/Acrobat/
d) ~/Library/Preferences/Acrobat Distiller Prefs
e) ~/Library/Preferences/Adobe/Acrobat/
Here ~ represents your home directory.
Empty your trash, Restart the machine and then Launch the Acrobat. -
Adobe Acrobat XI crashes on opening.
Please see the below crash report, we were able to use Acrobat for around 30mins before it crashed and now we are unable to open it.
Process: AdobeResourceSynchronizer [217]
Path: /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Support/AdobeResourceSynchronizer.app/Contents/MacOS/AdobeResourceSynchr onizer
Identifier: com.adobe.AdobeResourceSynchronizer
Version: 10.1
Code Type: X86 (Native)
Parent Process: launchd [144]
User ID: 503
Date/Time: 2013-09-27 17:00:09.324 +1200
OS Version: Mac OS X 10.8.5 (12F37)
Report Version: 10
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000008c8c8c8c
VM Regions Near 0x8c8c8c8c:
MALLOC_TINY 0000000001800000-0000000001a00000 [ 2048K] rw-/rwx SM=PRV
-->
__TEXT 000000008fef4000-000000008ff27000 [ 204K] r-x/rwx SM=COW /usr/lib/dyld
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation 0x98f17022 CFSetGetValue + 18
1 com.apple.CoreFoundation 0x98f22193 __CFRunLoopFindMode + 211
2 com.apple.CoreFoundation 0x98f3076c CFRunLoopRemoveSource + 268
3 com.apple.SystemConfiguration 0x92531a4e rlsCancel + 110
4 com.apple.CoreFoundation 0x98f3088c CFRunLoopRemoveSource + 556
5 com.adobe.AdobeResourceSynchronizer 0x00030259 CNetWatcher::Stop() + 97
6 com.adobe.AdobeResourceSynchronizer 0x0000c86a CSynchronizerApp::shutdownNetChangeNotifier() + 46
7 com.adobe.AdobeResourceSynchronizer 0x0000da4b CSynchronizerStartupGuard::~CSynchronizerStartupGuard() + 39
8 com.adobe.AdobeResourceSynchronizer 0x0000dd9c CSynchronizerApp::run() + 786
9 com.adobe.AdobeResourceSynchronizer 0x0000c7cd main + 169
10 com.adobe.AdobeResourceSynchronizer 0x0000c706 start + 54
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x974ca9ae kevent + 10
1 libdispatch.dylib 0x92196c71 _dispatch_mgr_invoke + 993
2 libdispatch.dylib 0x921967a9 _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib 0x974ca0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9023b0ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x9023ae79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x90222daa start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x974ca0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9023b0ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x9023ae79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x90222daa start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x8c8c8c8c ebx: 0x98f220d1 ecx: 0xbffff620 edx: 0x98f1701e
edi: 0xaccad1b4 esi: 0xbffff620 ebp: 0xbffff5e8 esp: 0xbffff5b0
ss: 0x00000023 efl: 0x00010282 eip: 0x98f17022 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x8c8c8c8c
Logical CPU: 0
Binary Images:
0x1000 - 0x101fe7 +com.adobe.AdobeResourceSynchronizer (10.1) <B65B57BB-E476-6532-AB54-5B45FAB84F30> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Support/AdobeResourceSynchronizer.app/Contents/MacOS/AdobeResourceSynchr onizer
0x168000 - 0x213fff libcrypto.0.9.7.dylib (106) <041B3399-5033-3395-9A71-6693F3A33D94> /usr/lib/libcrypto.0.9.7.dylib
0x257000 - 0x279ffe libssl.0.9.7.dylib (106) <FC1F6C04-EAD3-39D1-8E25-B1192E89D98B> /usr/lib/libssl.0.9.7.dylib
0x287000 - 0x2affff +AdobeAXE8SharedExpat (0) <6DE8E2CA-91EC-77D7-E674-D336B7D09AF5> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8SharedExpa t
0x2b6000 - 0x2d3ff7 +AdobeBIB (1) <7C894693-F5AC-A9BF-E72A-097BDF33C329> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x2da000 - 0x339fe7 +AcroSQLite (1) <33E9D2E6-ACE5-0905-A40C-D1079751F9DF> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AcroSQLite.framework/Versions/A/AcroSQLite
0x8fef4000 - 0x8ff26dd7 dyld (210.2.3) <5C651B52-C8CC-368F-8C84-85CB91C78425> /usr/lib/dyld
0x90007000 - 0x9021efff com.apple.CoreData (106.1 - 407.7) <EC4B8297-8E01-3778-A8A4-E8747F91109D> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x9021f000 - 0x90221fff libdyld.dylib (210.2.3) <05D6FF2A-F09B-309D-95F7-7AF10259C707> /usr/lib/system/libdyld.dylib
0x90222000 - 0x902dfffb libsystem_c.dylib (825.40.1) <A5C0B70C-5F14-3BF8-AA5B-B22E7B12A4AE> /usr/lib/system/libsystem_c.dylib
0x902e0000 - 0x902f7fff com.apple.GenerationalStorage (1.1 - 132.3) <DD0AA3DB-376D-37F3-AC5B-17AC9B9E0A63> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/GenerationalSt orage
0x902f9000 - 0x9031effb com.apple.framework.familycontrols (4.1 - 410) <B1755756-BEA2-3205-ADAA-68FCC32E60BD> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
0x90325000 - 0x90328ff7 com.apple.TCC (1.0 - 1) <437D76CD-6437-3B55-BE2C-A53508858256> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x90329000 - 0x90334fff libcommonCrypto.dylib (60027) <8EE30FA5-AA8D-3FA6-AB0F-05DA8B0425D9> /usr/lib/system/libcommonCrypto.dylib
0x9035f000 - 0x90360fff libquarantine.dylib (52.1) <094A1501-373E-3397-B632-8F7C5AC8EFD5> /usr/lib/system/libquarantine.dylib
0x9086f000 - 0x90872fff com.apple.help (1.3.2 - 42) <AD7EB1F0-A068-3A2C-9D59-38E59CEC0D96> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions /A/Help
0x90873000 - 0x9088cfff com.apple.Kerberos (2.0 - 1) <9BDE8F4D-DBC3-34D1-852C-898D3655A611> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x9088d000 - 0x90896ffd com.apple.audio.SoundManager (4.0 - 4.0) <ABC5FE40-B222-36EB-9905-5C8C4BFD8C87> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/V ersions/A/CarbonSound
0x90897000 - 0x90897fff com.apple.Accelerate.vecLib (3.8 - vecLib 3.8) <E54083A7-7467-3C3C-B30F-EE14C8D781A1> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/vecLib
0x90919000 - 0x90988ffb com.apple.Heimdal (3.0 - 2.0) <C007CED7-DDC9-3BA1-8077-294FAE9C78D5> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x90989000 - 0x909cbfff libauto.dylib (185.4) <3098A75E-438E-3F18-BAAC-CD8F1CC7C2F7> /usr/lib/libauto.dylib
0x909cc000 - 0x909dcff2 com.apple.LangAnalysis (1.7.0 - 1.7.0) <875363E7-6D02-3229-A9DD-E5A5568A7D61> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalys is.framework/Versions/A/LangAnalysis
0x909dd000 - 0x90a22ff7 com.apple.NavigationServices (3.7 - 200) <F6531764-6E43-3AF3-ACDD-8A5551EF016A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.fram ework/Versions/A/NavigationServices
0x90a23000 - 0x90a9dff7 com.apple.securityfoundation (6.0 - 55115.4) <69D92A90-971C-3CD3-BAB1-ADF958C568BC> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
0x90a9e000 - 0x90aa1ff7 libcompiler_rt.dylib (30) <CE5DBDB4-0124-3E2B-9105-989DF98DD108> /usr/lib/system/libcompiler_rt.dylib
0x90aa2000 - 0x90af9ff3 com.apple.HIServices (1.20 - 417) <B8410ABC-E0DB-31EB-B923-17F3B65B5F4C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices .framework/Versions/A/HIServices
0x90afa000 - 0x90b17fff libCRFSuite.dylib (33) <C9D72D0C-871A-39A2-8AFB-682D11AE7D0D> /usr/lib/libCRFSuite.dylib
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0x983b9000 - 0x983b9fff com.apple.vecLib (3.8 - vecLib 3.8) <2D2064EB-FDD5-38AB-B722-4AFA4C6EE0C9> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x983ba000 - 0x983c4fff com.apple.speech.recognition.framework (4.1.5 - 4.1.5) <B855E8B4-2EE3-3BFF-8547-98A0F084F9AF> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.frame work/Versions/A/SpeechRecognition
0x9844a000 - 0x9846fff7 com.apple.CoreVideo (1.8 - 99.4) <A26DE896-32E0-3D5E-BA89-02AD23FA96B3> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x98470000 - 0x9847affe com.apple.bsd.ServiceManagement (2.0 - 2.0) <9732BA61-D6F6-3644-82DA-FF0D6FEEFC69> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManagement
0x98550000 - 0x98552ffd libCVMSPluginSupport.dylib (8.10.1) <F7CD59FE-314A-366E-9A27-CE5BD1D438BB> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginSupport.dyl ib
0x9855b000 - 0x9855fffe libcache.dylib (57) <834FDCA7-FE3B-33CC-A12A-E11E202477EC> /usr/lib/system/libcache.dylib
0x98560000 - 0x98595ff5 libssl.0.9.8.dylib (47.2) <A0802BCF-121C-39C8-8712-B8E90ABDF502> /usr/lib/libssl.0.9.8.dylib
0x985a2000 - 0x985c1ff3 com.apple.Ubiquity (1.2 - 243.15) <E10A2937-D671-3D14-AF8D-BA25E601F458> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x985c2000 - 0x985c3ffd libunc.dylib (25) <58599CBF-E262-3CEA-AFE1-35560E0177DC> /usr/lib/system/libunc.dylib
0x98889000 - 0x9891bffb libvMisc.dylib (380.10) <D9567F48-ED35-3362-B769-50916D30C601> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvMisc.dylib
0x9894a000 - 0x9896efff libJPEG.dylib (851) <2425AE18-C181-3371-922F-4A09C1AC71CD> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x989ed000 - 0x989f7fff libsystem_notify.dylib (98.5) <7EEE9475-18F8-3099-B0ED-23A3E528ABE0> /usr/lib/system/libsystem_notify.dylib
0x989f8000 - 0x98a3aff7 libcups.2.dylib (327.7) <6FAC537D-7EC3-3E82-B6E8-F87DE07546B5> /usr/lib/libcups.2.dylib
0x98a3b000 - 0x98aa1fff com.apple.print.framework.PrintCore (8.3 - 387.2) <0F7665F5-33F0-3661-9BE2-7DD2890E304B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore. framework/Versions/A/PrintCore
0x98aa2000 - 0x98b04fff libc++.1.dylib (65.1) <C0CFF9FF-5D52-3EAE-B921-6AE1DA00A135> /usr/lib/libc++.1.dylib
0x98b05000 - 0x98b69ff3 libstdc++.6.dylib (56) <F8FA490A-8F3C-3645-ABF5-78926CE9C62C> /usr/lib/libstdc++.6.dylib
0x98eeb000 - 0x990d3ffb com.apple.CoreFoundation (6.8 - 744.19) <DDD3AA21-5B5F-3D8F-B137-AD95FCA89064> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x990d4000 - 0x9910bffa com.apple.LDAPFramework (2.4.28 - 194.5) <F05946C0-D3BE-379A-A00E-D2BA6B4EE48D> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x9910c000 - 0x9916dff7 com.apple.audio.CoreAudio (4.1.2 - 4.1.2) <C1D471E9-B4D6-3A59-975C-B3B3A25E6058> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x9916e000 - 0x9918effd com.apple.ChunkingLibrary (2.0 - 133.3) <FA45EAE8-BB10-3AEE-9FDC-C0C3A533FF48> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/ChunkingLibrary
0x9918f000 - 0x992ddffb com.apple.CFNetwork (596.5 - 596.5) <E2EE5B64-4DFD-3D5E-BB38-9DD0899FFB42> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x992de000 - 0x99696ffa libLAPACK.dylib (1073.4) <9A6E5EAD-F2F2-3D5C-B655-2B536DB477F2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libLAPACK.dylib
0x99697000 - 0x996adfff com.apple.CFOpenDirectory (10.8 - 151.10) <D90DB5D4-6565-3726-B88A-21336CBE9170> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory. framework/Versions/A/CFOpenDirectory
0x996ae000 - 0x9978ffff libcrypto.0.9.8.dylib (47.2) <6170B3CB-FA94-3601-A7F7-7F1B953C4F59> /usr/lib/libcrypto.0.9.8.dylib
0x99a7d000 - 0x99af9ff3 com.apple.Metadata (10.7.0 - 707.12) <D9221655-56FE-332C-82FF-0CA7EDD521C1> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framewor k/Versions/A/Metadata
0x99c62000 - 0x99cbdfff com.apple.htmlrendering (77 - 1.1.4) <5C0C669F-AE07-3983-B38F-EB829B5CE609> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework /Versions/A/HTMLRendering
0x99cbe000 - 0x99cc2fff com.apple.OpenDirectory (10.8 - 151.10) <00E824A9-601A-32B3-BD4C-C8A90F6D2C36> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x99cc6000 - 0x99d01fef libGLImage.dylib (8.10.1) <E29ED217-09B3-3436-A961-B6F8EBAA7BED> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x99d02000 - 0x99d02fff com.apple.CoreServices (57 - 57) <956C6C6D-A5DD-314F-9C57-4A61D41F30CE> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 2
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 188
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=103.6M resident=64.0M(62%) swapped_out_or_unallocated=39.6M(38%)
Writable regions: Total=31.1M written=676K(2%) resident=884K(3%) swapped_out=0K(0%) unallocated=30.2M(97%)
REGION TYPE VIRTUAL
=========== =======
MALLOC 21.3M
MALLOC guard page 48K
Memory tag=35 8680K
Stack 65.5M
VM_ALLOCATE 8K
__DATA 5012K
__DATA/__OBJC 128K
__LINKEDIT 30.8M
__OBJC 628K
__OBJC/__DATA 20K
__PAGEZERO 4K
__TEXT 72.8M
__UNICODE 544K
mapped file 95.0M
shared memory 308K
=========== =======
TOTAL 300.5MYou can try this. Not sure if this will definitly help but I hope this should:
Delete the following preferences folders:
a) ~/Library/Application Support/Adobe/
b) ~/Library/Caches/Acrobat/
c) ~/Library/Caches/Acrobat/
d) ~/Library/Preferences/Acrobat Distiller Prefs
e) ~/Library/Preferences/Adobe/
Here ~ represents your home directory. Empty your trash, Restart the machine and then start the Acrobat. -
Acrobat Distiller has stopped working (not 30 day issue)
I've been running CS6 on my Windows 7, 64 bit machine since at least October. I had the 30 day issue at the 30 day mark, but resolved it and it's worked flawlessly for months after that. Now, I get an error message that says Acrobat Distiller has stopped working. My only option is to close that window. Acrobat continues to work to read, edit and save an already created PDFs. Here are where I experience errors.
I can create a new PDF within Acrobat. If I click "Create PDF" then choose a Word Doc, it gives me at least two times the error message that Acrobat Distiller has stopped working. If I keep closing that message, eventually the pdf will have been created and will be in the Acrobat window and the file will be saved.
I can't print to PDF at all. When I try from within Acrobat, I see a little window that says it's checking fonts, then the Distiller stopped working error message. When I try printing to pdf from other programs (have tried Word, Firefox), crashes. It could be a one page document with just text, or something with pictures - no go. I just tested it again - now Acrobat is not responding. I can't end the Acrobat process - have tried closing the window, and saying end process, tried ending Acrobat from within task manager, tried ending the acrobat and acrotray processes - multiple times in Task Manager and Acrobat won't close.
I don't know how to fix this. I've checked to make sure Acrobat was updated; I've updated my Windows; I've reinstalled Acrobat. Nothing fixes it.
When I run Acrobat Distiller, it freezes seemingly in the midst of checking fonts. Here is the text of the problem details section of the error message I get:
Problem Event Name: InPageError
Error Status Code: c000009c
Faulting Media Type: 00000003
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Any advice?
RoxyI think I may have fixed my problem... I am no longer seeing the Distiller stopped working pop up and I am now able to print to PDF
Win 7 Ultimate 64 bit
My Fonts and program are all installed on the same drive thus preventing me from gaining access to Distiller to change the settings. Windows would not let me make any changes to the Default Font folder.
This is what I did...
Not knowing which font(s) where causing the problem, I moved all but protected fonts (automatically labelled) from the Window's Font folder and placed them in a temporary folder.
I restarted Distiller DC and great news...the program did not crash and I was able to change the settings to temporarily not include the Windows Fonts .No more pop ups and I can now print to PDF!
What I am going to do..
Through the process of elimination, I will gradually restore the fonts I removed from from the Window's folder to find the culprits(s)
Once I am satisfied that the problem Font(s) are found and no longer included in the Window's Font folder, I will change the settings in Distiller back (permanently) to include the Window's Font folder.
In closing, and because so many others are having the same issues, I really do think it would be prudent for Adobe to make the necessary adjustments to their program(s) to prevent this kind of issue.
Thanks
Kathy -
Did a fresh install of Adobe Acrobat 9.0 Pro on my Windows 7 Enterprise 64 bit system and it is not working properly. When I try to launch Distiller it crashes. When I try to print to the Adobe PDF printer, the application asks to save to a location and looks as if it is saving but nothing gets created. I am able to open Acrobat and create PDF's but not print to the PDF printer or run Distiller.
Thing's I've already tried:
- Run repair with no success
- Reinstall twice with no success
Any suggestions?Thanks for the reply! AA9 Pro is supported on Win 7 x64 and I've installed it successfully on many Win 7 x64 computers. However, this issue is occuring on one specific computer. I will try the updates and see if that works. I use the same source files for all the installs that I do and this one just happens to not work accordingly. However, the user that I am installing it not particularly follow the rules of IT but regardless I need to find a fix. Could it be conflicting with a specific application? I actually tested it with most of his applications that he has and so far my AA9 is working fine. The user does install some applications on the D:\ which shouldn't matter. I just took a look in the the event viewer and I indeed get an error about distiller crashing.
-
Adobe Acrobat Distiller 9 Problems
Hi,
New to the forum - hopefully someone can help me out. I have also tried the Adobe Forums, Quark Forums etc. etc. with no result - all are blaming Apple - so here I am. (Mod's please move this thread if it isn't in the right place).
Specs first - Quark 8.12, Suitcase Fusion 13.2.1, Acrobat Distiller 9.2.0, Mac OSX 10.5.8.
When I create pdfs from Quark (Indesign etc.) - I print them through the print dialogue box (using the acrobat PPD) - save them - and it prints like if it were going to a printer (output device) but creates a pdf. This is the way I have always done it and the way I want to continue to do it.
What I am experiencing is that even though I have specified create "Low Resolution" or "Standard Resolution" pdfs it outputs/saves them as "High Resolution" Pdfs.
The other day it was the opposite I specified "High" and it save a "Low Resolution" pdf.
The high resolution pdfs seem to be extremely large also. Previously in Acrobat Distiller 7 a high resolution pdf file of one particular document I have was 50Mb in size, the same document distilled in Acrobat Distiller 9 gives my a 250Mb pdf file!!
I am also experiencing unwanted rotation of pages with the pdf creation ie a landscape page is distilled (rotate) to a portrait page.
I have tried deleting settings, creating new documents and pasting the information in, pdfing on other computers all with the same results.
What I have found is that if I just use the default acrobat settings - standard, small, high quality etc. the files pdf fine and have expected file sizes etc.
But as soon as I make a custom setting in distiller or use a 3rd party acrobat setting that's when the problem/s occur - large file sizes, rotated pages etc.
What is also weird is if I turn "auto rotate pages" to "off" in acrobat distiller it will rotate the pages (a landscape but distills it to portrait) but if I choose one of the other settings like "individually" it pdfs OK in the right orientation.
Anybody have any ideas of why Distiller (or whatever) freaks out when I change the settings?? (creates massive pdf files, rotates pages etc) I need to be able to make custom distiller settings for various newspapers, magazines etc.
So just to recapp:
Default Acrobat Distiller settings work but custom or 3rd party settings do not work in Acrobat Distiller. Nor do they "Stick/Stay" in the drop down menu when you select them like the default settings do - the menu defaults back to "default".
I have upgraded to 9.2.0 - reset the printers - Uninstalled the software and reinstalled it all with the same result.
Doesn't matter if I make a PS file etc and drop it onto distiller - still get the same outcome.
Please Help!!
ThanksGot Distiller to work. Seems the problem was with software activation/licensing. I got different software - and a free update to Acrobat 9 Extended - from my merchant and installed it. Distiller now does not crash anymore when starting it up and appears (thus far) stable.
However, I still get an error message at start up:
Adobe PostScript software version: 3018.101
Adobe PDF Settings file read error in PDFX4 2008.joboptions:
/CheckCompliance out of range
A quick web search shows that this is also not a new problem. Some say that Distiller is not able to create PDF/X4 files and that the error is thus a bug in Distiller itself. Is that true? (I can't find a joboptions file of that name in my system ...)
Do I need to do anything about it or can I just leave it? -
Distiller crash when printing from air 3.2
I have a problem with the new air runtime 3.2 when printing to pdf. For some reason when printing an movieclip through the pdf printer. It crashes.
-What i've tried so far.
Updated the air runtime // dev kit in flash builder. Changed the app xml and recompiled.
Removed the PDFX4 2008.joboptions (Suggested in some forums)
Tried to set the transparancy option to none (somewhere in the joboptions file).
What is odd, it works perfectly with the old air runtime engine 3.1. But after updating to air 3.2 it crashes.
This was the error message, it probably has something to do with text/embedded fonts (pure graphics seem to wordk). But i'm not sure. The error from the log file :
Acrobat Distiller 9.5
Started: maandag 2 april 2012 at 7:54:13
Adobe PostScript software version: 3018.101
CID support library initialization completed.
Adobe PDF Settings file read error in PDFX4 2008.joboptions:
/CheckCompliance out of range
Acrobat Distiller 9.5
Started: maandag 2 april 2012 at 7:57:32
Adobe PostScript software version: 3018.101
CID support library initialization completed.
Adobe PDF Settings file read error in PDFX4 2008.joboptions:
/CheckCompliance out of range
I tried it with acrobat 8 (also worked with air 3.1)
%%[ ProductName: Distiller ]%%
%%[ Error: syntaxerror; OffendingCommand: --nostringval-- ]%%
Stack:
/GraphInit
%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
%%[ Warning: PostScript error. No PDF file produced. ] %%I seem to have solved my own problem (will need some further testing but for now it is working). For some reason the display object that has to be printed needs to visible on the stage. So constructing an (sprite/movieclip with classic textfields) in memory and sending it directly as a printjob resolves into a crash. But if you attach it to the display/stage before sending the printjob, the problem seems to be resolved. Maybe this is the same reason why a printed sprite/movieclip gets corrupted after printing.
-
I've used Acrobat 9 for a few years with no problem. But recently, reading a standalone PDF file crashes Windows XP. If I try to create a PDF file, Windows XP crashes. If I try to uninstall Acrobat 9, XP crashes. But...I can view PDF files in Internet Explorer and everything is fine.
Anti-virus software tells me everything is fine. Does anyone have an idea why the simple task of even viewing a PDF file will cause Windows XP to crash?
All other software appears to be working normally, so this is really confusing, not to mention frustrating.If the above does not apply then you can re-create the Acrobat preferences file to eliminate problems caused by a damaged preferences file. However, you may want to test whether it is the preference file that is causing the problem. To do this, create a temporary user account on your XP and then try using the Acrobat. If it works normally then you know it is the preference file that is a problem. Now try these steps in your old account that is problematic:
Note: Re-creating the Acrobat preferences files restores settings to their defaults.
1. Quit Acrobat.
2. Rename (by inserting - old) the following files in the Users/[Username]/Library/Preferences folder:
*Acrobat WebCapture Cookies
*Com.adobe.Acrobat.Pro_ppc_9.0.plist or com.adobe.Acrobat.Pro_x86_9.0.plist
*Acrobat Distiller Prefs and com.adobe.distiller8.plist (If you are troubleshooting an issue with Distiller.)
*The Acrobat folder, which contains preferences for forms (MRUFormsList), collaboration (OfflineDocs), and color settings (AcrobatColor Settings.csf)
3.Restart Acrobat.
If the problem recurs after you re-create the Acrobat preferences files, then the problem isn't related to preference files. You can rename the old files to what they were before after deleting the new files created by the system. this step is optional because the new files are likely to be better than old one anyway IMHO.
Hope this helps. -
Acrobat X Crashes Reduce Size PDF
Acrobat 10.1.1
MacOS 10.6.8
When I try to reduce the PDF file size of my book, Acrobat always crashes—regardless of which compatible version I choose.
I have the crash log report, but don't see a way of including an attachment on this forum.It seems to happen only with this file using the default settings in distiller provided by lulu.com.
-
I am using Mac 10.4.11 my acrobat distiller is 7.0. On Thursday distiller was working fine. I was off two days and when I came back everytime I try to distil a file it crashes my distiller. Any suggestion how to fix this problem?
Jean,
Crashing preview is a good sign sort-of. It means the problem in not
necessarily related to Acrobat. Having the problem with a different
user, indicates the problem is not a preference file problem. Possible
problems:
1) A permissions issue.
Using Disk Utility to fix permissions may cure the problem and may not.
This is easy to check. If fixing permissions doesn't work, try logging
in as root and see if it works. If it works as root, then the issue is
most likely permissions related. Don't forget to disable the root user
when finished (check the OS help to find out how to enable and disable
root.)
2) Bad fonts.
You can try disable most of your unnecessary fonts and see if that
helps. If you have good versions of the required fonts you can try
replacing those fonts as well.
3) You could have some sort of system problem. You can try to re-install
the last combo updater for the OS your are running. If this doesn't fix
the problem, we need to get more desparate. Backup your data and try an
archive an install of your OS.
Mike
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