Acrobat distiller keeps on quitting when creating pdf

Hi there, my Acrobat distiller 10 in OS X Mountain Lion keeps on quitting when creating pdf. Please help.

Hello,
1. Please try updating the Acrobat to 10.1.10 and then check the issue.
2. Go to Settings -> Font Locations. You'll see a list of sources that Distiller gets its fonts from. Make sure that the paths actually exist, delete them if they don't.
3. Try with different joboptions.
Regards,
Anoop

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Hi. I wonder if anyone can advise please.
I have recently installed Acrobat 9 on my MacBook Pro and have plenty of RAM. However, I can "Create PDF from Scanner" just the once. After that, Acrobat quits when I select Scan or quits if I cancel the scan.
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2. New User account
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Regards
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After I discovered my problem of quitting after completing the scan of the first side of a 2-sided document and decided to go to Adobe for help, I should have known I was in real trouble after following their instructions for locating the Acrobat serial number. After bringing up the splash screen and clicking on it, instead of seeing the number the splash screen disappeared! So I had no option but to use the phone. Then their help person couldn't give me the serial number- he had to transfer me- and I chose to stay with him for help instead. He decided it was a conflict between the Acrobat & HP software and ended the help session.
I then did some on-line research and discovered others with the same problem, and came up with the comparison test with the Windows version. Adobe's phone system didn't recognize my Case #, but the second Help person said it worked fine. At that point, I got the feeling that I was in real trouble. After another hour going over the same ground and repeated denials that their software was at fault, the Helper refused my request that they do a Windows comparison test or send me a Windows version to test myself and promised to call me back with results of their "research". That call never came.
On the third call, again with the Case # unrecognized by the phone system, the Helper was even more unhelpful, probably after reading the record of the first two calls. He insisted on going back to the machine and over the same ground once again, and I ended the call.
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www.sec.gov/Archives/edgar/data/910569/000091056909000016/form6-k15june09.htm
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Acrobat distiller keeps on quitting when creating pdf

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