Acrobat doesn't take the creative suite 4 serial number. so how do i move past the trial version

I have been on the phone for hours
tried uninstalling/installing four times
tried the clean up tool.
i can't get past the trial version of acrobat 9 pro,
altho i had no problem with it on my previous computer.
I am so tired.
please, please, please someone help me find
a solution that works

Test Screen,
Despite all the times and ways I've uninstalled it,
I keep having acrobat 9 as a trial version.
It asks for a serial number, but doesn't accept the serial number
I have, which is for the whole suite.
When I put the serial number for CS4 in, it puts a red X
by the number...and says that it is not valid.
It worked fine on my previous computer.
I see that others have had this problem.
However, I have not been able to resolve it.

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