Acrobat + Duplex / Double Sided Scanning

Hi,
I have a user who is currently experiencing a problem duplex scanning.
She has a duplex scanner, and when she tries to create a pdf using scanner, sets the option to '2 sides', then hits scan, it scans the first page, then prompts for her to manually turn the page over.
Doesnt seem to be a driver issue as duplex scanning is working perfectly using the Windows scanning utility.
She says that this definately worked in the past, but suddenly stopped. She isnt sure, but thinks its possible that it stopped working roughly the time that the trial period of acrobat finished, and I put in the license key.
She is using a version of Acrobat that came with her Scanner, I believe this is version 7 standard, but its possible that it might be version 8. Her laptop is locked away at the moment, so I can't check exactly what version it was.
Thanks in advance,
Ventzi

Hi Daniel,
Only automatic double sided pritning is supported by the HP Orricejet Pro 8610.
Automatic double sided scanning is only supported by the HP Officejet 8620 or 8630 for that series.
You may perform manual double sided scanning by scanning from your PC.
From the HP Scan software click on Advanced Settings and check the box next to two-sided scanning.
Confirm and follow the steps on screen.
As a reference you may find its specifications below, the difference between the 8610 vs. the 8620 models are ADF Duplexing (two sided copying, scanning or faxing of an original) and the screen size:
http://store.hp.com/webapp/wcs/stores/servlet/CategoryListingView?catalogId=10051&categoryId=100023&...
Regards,
Shlomi
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I work on behalf of HP
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Dear Mamak,
Many thanks for the note.
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