Acrobat fails to launch

HELP PLEASE - TIME IS MONEY AND I AM LOSING BOTH!!!!!
With Creative Cloud Acrobat fails to launch - I tried to fix it by uninstalling then I opened the application manager to reinstall and it says that it is installed… ????? I have read in other forums to install a trial - but hey - no trials for Mac…

Try the cleaner at http://labs.adobe.com/downloads/acrobatcleaner.html.

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Acrobat 7 fails to launch after placed into Applications using the ARD 3

When I copy Acrobat 7 Pro to multiple clients using ARD 3 Copy items mode, Acrobat fails to launch. I have tried to use three different admin machines to copy and I get the same thing. The permissions are correct with Acrobat and on the machine. The copy mode works fine using ARD 2.2.
Has anyone experienced this?
Mac OS X (10.4.6)
Mac OS X (10.4.6)

We used the included PackageMaker application to create a simple install package of the Acrobat folder to get around this problem. Installed the package via ARD. Works perfectly.

Acrobat Failure to Launch in Win 7

Why is Acrobat failing to launch in CS 6. I have had to reinstall 3 times. Other CS 6 products don't fail - only Acrobat. I am on a 64 bit machine.

I think that is AA8, but not sure. I do not have CS. You also did not mention it is a x32 or x64 system. The difference is important. Generally the first step is to install the updates. Since you can not open AA, then download them from http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows and install in order. You might want to run a repair first (from the Control Panel -- Programs & Preferences).

Acrobat 9 Pro fails to launch

We had to reinstall Adobe CS4 on a workstation. Acrobat 9 pro was installed as part of this. Acrobat 9 worked for a couple of days and now it fails to launch.
We attempted to fix the install, that did not work.
We attempted to reinstall and received 2 separate messages.
1-Acrobat is running
2-Speed Launcher is running.
Any help is greatly appreciated.

To download Acrobat 9 Professional :
Go to the web page : http://www.adobe.com/cfusion/tdrc/index.cfm?product=acrobat_pro&loc=en
Login with your Adobe ID and Password. Now instead of clicking on the download button copy and paste the following link on the address bar and hit enter :http://trials2.adobe.com/Applications/Acrobat/APRO/9/trials/AcroPro90_ efg.exe
This is the direct download link for Acrobat 9.
Note : This link would only work from the downloads page of Acrobat 10 or downloads page of Contribute 6.5

After renaming my MAC hard drive, Acrobat, Illustrator and Bridge fail to launch. Acrobat returns the error message "An internal error occurred". I've checked this out and it seems related to user permissions. The version is Acrobat X. My machine has mult

After renaming my MAC hard drive, Acrobat, Illustrator and Bridge fail to launch. Acrobat returns the error message "An internal error occurred". I've checked this out and it seems related to user permissions. The version is Acrobat X. My machine has multiple user accounts. Any help would be appreciated. I renamed the drive to its original name but to no effect. RR

I resolved the issue.
The problem is indeed a permissions issue with the Adobe Application Support folder.
First, in MAC OS Lion the ~/Library/ folder is hidden by default. You must unhide it in order to proceed. (if it is already visible in your ~/User/ folder, proceed to Step 4.)
Next launch the Terminal application.
At the command line, paste the following command line: chflags nohidden ~/Library/
Go to /Users/youruserid/Library/Application Support/Adobe
Get info on the ~/Adobe folder and reset your permissions to read/write and apply to all enclosed folders
Problem solved. RR

PDF Printer and Acrobat fail to open or run or anything else.

Hi
Adobe Acrobat Standard 9 has been installed on this TS2008 (VM) server for over a year without problem until recently.
To start, the Adobe PDF printer stopped creating PDFs. When it worked a user would print and the PDF (creation) progress bar dialog box would open and the Adobe Distiller icon would appear in the taskbar (swirling) and a PDF would be created. Now we get the progress bar but no Distiller icon and no PDF is created.
Then Adobe Acrobat Standard (editor) failed to open any PDFs. We installed Adobe Acrobat 9 reader which opened PDFs for a while and now that has stopped working.
After many uninstalls, reinstalls, reg cleans we decided to open a case with Adobe who told us that Acrobat 9 is not supported on Server2008. The customer purchased Adobe Acrobat X.
We installed Acrobat X (in terminal server mode) and all was well for around 24hrs and then it all stopped working again.
I have since uninstalled reinstalled again. I created 1 PDF and after that the progress bar just hangs. We performed a controlled user logon to the server and all was going well until one user logged in and he isnt able to open Acrobat to read or edit PDFs.
There are no events logs which appear to directly relate to this. We were concerned about a HpBIDI driver which no longer errors but we do have a large amount of EventID 7036, ServerControl Manager Eventlog provider and EventID 4 SpoolerWin32SPL.
We have since been back to Adobe Support who advised us to unplug the network cable which we cannot do as its a hosted VM (with no access to the the VM console). He then asked us to remove the server from the Domain which we can't do as this is a single live server. They intend to come back to me!
We are really at a loss here for idea's, can anyone please provide some clues?
Thanks

Hi billu54860732,
Try running the Repair command from under the Help menu to see if it corrects the problem.
The probable cause of the error is, multiple processes of Acrobat/Reader running in the background.
If 'Repair' doesn't resolve the issue kindly follow the steps mentioned below and check, if it helps.
1) Press CTRL+ALT+DEL together
2) Go to the Task Manager
3) Go to Processes in the Task Manager and kill al the processes related to Acrobat/Reader.
4) Launch Reader/Acrobat (It should launch without an error).
To further isolate the issue you might want to run Acrobat/Reader in an environment where no other services are running.
This can be achieved via "MSCONFIG"
1) Click on start type run
2) Type MSCONFIG in the run prompt
3) Go to services and click on hide all Microsoft services
4) Click disable all
5) Go to the startup in configuration window and disable all startup items
6) Restart your system
7) Launch Acrobat/Reader
If, it is launched without an error, a service on your system is conflicting with Acrobat/Reader.
Let me know if issue persist.
Regards,
Aadesh

Acrobat won't launch after update

Dear Experts,
I have a very urgent problem to solve.
I am currently running ADOBE Creative Suit 6 Design Standard on my desktop.
It includes an Acrobat. I've using Acrobat for months everything's normal untill there's an update (detail of the update please refer to:http://helpx.adobe.com/acrobat/release-note/release-notes-acrobat-reader.html"). i installed it and acrobat never launch again.
So I uninstall the Acrobat and install again from the CS6 Design Std DVD and it worked again. I did this back and forth trying to fixed the problem. And i decided not to update any more. And it's working in the older version Adove Acrobat X Pro 10.1.1 . it worked for a couple of weeks, and it won't launch again. Please, help.
System environment:
Windows 7 Enterprise Service pack 1, Hardware: standard Desktop "HP Compaq 8200 Elite Convertible Minitower" with Intel Core i5-2400 Processor, @3.10GHz, 8GB RAM 64-bit OS.
Current location: Guangdong, China. Language environment: OS is in English, Software is in English, but we sometimes need to deal with Chinese language.
PS: Adobe Reader X works well, with mutil-language support.

Hi MacFisher,
Can you please try the following:
http://helpx.adobe.com/creative-suite/kb/acrobat-failed-launch-30-days.html

Acrobat fails to open after software update (end of March 2012) in Lion

When opening a PDF in Acrobat x Pro the programme crashes, ever since I did a software update at the end of March 2012.
I have also been having problems with emailing PDFs, with emails disappearing or getting corrupted.
Seems worse if I have Firefox open at the same time.

Still failing to launch after repairing permissions and restart.
Part of the report says:
AcroSecurityBailOutImpl
It has always opened the file when I try a second or third time, though.
It's just the first once or twice that it fails.

Multiple Applications failing to launch in Mac OSX Mavericks

Hi there,
I recently updated my Mac Pro to Mac OSX Mavericks (OS X 10.9.2), and since that time, I have experienced multiple applications in my Adobe CC Subscription failing to launch. As a first step, I attempted to uninstall the applications so that I could reinstall them and see if that fixed the problem. However, when I go to uninstall the applications, I get the same message (crash report) that I get when I attempt to launch them, so I'm unable to uninstall the applications.
I'm not sure what the protocal is, or where I can send the crash reports to get a better idea of what is going wrong. Below I've listed a series of applications that are failing to launch, then the applications that are launching and running perfectly fine, along with some information about the computer I'm running on to see if the hardware might be out-of-date and adding to the problem.
Thanks in advance for any help you can offer and I look forward to hearing from anyone that could provide some insight!
Applications that are Crashing (all are CC versions):
Photoshop
Prelude
Audition
Speedgrade
Dreamweaver
InDesign
Illustrator
Firework
Flash Builder
Flash
InCopy
Adobe Acrobat Pro
Applications that are Working (all are CC versions):
Premiere Pro
Bridge
Lightroom 5.4
Adobe Media Encoder
Scout
Muse
About the Mac I'm working on:
Mac Pro
Early 2008
Processor: 2 x 2.8 GHz Quad-Core Intel Xeon
Memory: 16gb 800 MHz DDR2 FB-DIMM
Graphics: ATI Radeon HD 5770 1024 MB

Read http://forums.adobe.com/message/6109315#6109315 for a possible Mavericks fix
-and http://forums.adobe.com/message/5889794#5889794 for another possible fix

Adobe apps fail to launch after copying via ARD 3

For several years we have beeen updating our Adobe apps by updating our master image and copying (via ARD v.1, then v.2, now v. 3) the applications and the associated Application Support files to the target machines. (300 Macs running Tiger) Since upgrading to version 3 of ARD. Adobe apps fail to launch after they are replaced, even with the old files.
I found a post alluding to a known issue with Acrobat from June. It stated it was a known bug that engineering was aware of. THAT was the only mention I could find. Does anyone know anything more about this? This is critical for our publishing workflow - Adobe has two updates that affect us in critical areas that we need to implement, but are reluctant to visit 300 individual desktops (even remotely) and run individual install patches.
The silent install works great for installation, but does not address updates.
Anyone?
Mac OS X (10.4.7)
Mac OS X (10.4.7)

Just FYI. I only had problems with InDesign not launching but this was a know issue with Adobe:
http://www.adobe.com/support/techdocs/331578.html

CC Acrobat Fails to complete install. Stops at 43%. Attempts 4X.

CC Acrobat Fails to complete install. Stops at 43%. Attempts 4X. Help.

Jo Elon2,
Please go through the link below and check.
Blank EULA screen appears on Acrobat XI launch
Regards,
Anand

I've downloaded acrobat XI Pro, installed it, but get "Acrobat failed to connect to a DDE server error message.

I've downloaded acrobat XI Pro, installed it, but get "Acrobat failed to connect to a DDE server error message.

Hi Bruce,
Please open registry by typing "regedit" in the Run window (Windows + R)
Now, navigate to "HKEY_CLASSES_ROOT\acrobat\shell\open\ddeexec\application and changing the Key from "AcroviewA10" to "AcroviewR10.
Now, try launching Acrobat and let me know if the issue resolves.
Regards,
Anubha

"acrobat failed to connect to dde server" when openning Adobe Acrobat XI PRo

Using Windows 7, removed AA XI , reinstalled it after purchase last week-- same problem. It will not open and I get this message "acrobat failed to connect to dde server"
any clues how to get out of the forest? Its very frustrating.
help
[Moved from the Premiere Pro forum... Mod]

Hey,
You might try deleting all processes related to Acrobat from the Task Manager and then launch Acrobat again.
Also, please repairing Acrobat from the Help menu.
If still you get the same error, then press (Windows+Run) and type "REGEDIT"
Go to "HKEY_CLASSES_ROOT\acrobat\shell\open\ddeexec\application" and tell me if the given key is AcroViewA10 or AcroViewR10.
Regards,
Anubha

What does acrobat failed to connect to DDE server mean?

What does it mean ? Acrobat failed to connect to DDE server

Hi,
DDE stands for Dynamic Data Exchange, and it is a way for two programs to communicate with each other. http://msdn.microsoft.com/en-us/library/windows/desktop/ms648711(v=vs.85).aspx
Adobe Reader, or (Acrobat Standard/Pro) would be an example of a DDE server, in that when they are open they can accept unsolicited communication from client programs.
One client could be the fast launch utility.
Because the DDE server is local to your machine, only a server name needs to be decided upon. For instance prior to version 10 Adobe always used 'Acroview' as it's DDE Server Name. For some reason, Adobe claims 'security', They decided to change the DDE Server name for version 10 to AcroviewR10 for reader, and AcroviewA10 for Acrobat.
Because there was decades of old code which had never needed to change many programs stopped working, and began claiming that they couldn't connect to Acrobat.
Adobe, rightly, claimed that it was a bad practice to hard code the DDE Server name into your code, and that a better practice is to get the value from the Registry.
That would have been helpful but Adobe seems incapable of remembering to update this registry key when upgrading their software, even though they update the setting in their software.
For instance right now Adobe is setting the DDE Server name in the registry to AcroviewR10 for Reader 11. What is worse is that their software only responds to AcroviewR11.
So if you hardcode the server name, or create a function to determine what it should be, than you might be ok, but if you accept their good coding practices your applications will fail to work as expected, and your clients will think it is your fault.
Hope this helps.
Tristan

Acrobat Pro X launch problem

I am having trouble launching Acrobat Pro X trial after downloading to my lap top - any ideas why this is happening ?

Ankit,
That is correct - nothing happens.
Today I ran scans and the following messages were sent:
1: 'Incompatible Application' with the triangular warning sign
2: 'Acrobat failed to send a DDE command'
I am getting to the point of frustration and going to uninstall everything before it does
damage to my hard drive.
I also understand that uninstall will not remove all aspects of the program from my
hard drive but this is giving me a very bad impression of the Acrobat program.
Regards
Joe
Joseph D Ventura
[email protected]
Tel: 724 288 2379
Also on LinkedIn
' A great pleasure in life is accomplishing a task others say can not be done "

Acrobat fails to launch

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