Acrobat File Not Found After Printing Web Page
Here is my problem:
I am trying to print a web page from our intranet but once the process is complete, a log file opens saying:
"The system cannot find the file" and then it lists the file I just tried to create.
The page is basic HTML with a small amount of Javascript. Disabling the Javascript had the same problem.
The page is about 30 pages long. Only printing the first page had the same problem.
Printing to PDF on an external site had the same problem.
I tried the same process in Office and ran into the same problem.
Here is what I am doing:
I am opening the web page in the browser. I go to File > Print. I select "Adobe PDF" as my printer. I do not make any edits to the settings.
Here is my environment:
Adobe Acrobat 9 Standard
Windows XP SP3.
Tried it both in Firefox 3.6 & IE 7.
"Acrotray.exe" is running in the background.
Acrobat is completely updated.
Is it a setting issue? Possibly a software conflict issue?
Thanks,
-B
Thanks for the reply!
Here are answers to your questions:
No, I cannot print to PDF from other applications.
I do have have the checkboxes to request filename and open in Acrobat selected.
I do not get an error from Distiller during the process of creating a PDF. It isn't until it is completely done that the log file pops up that simply says, "The system cannot find the file" and lists the file location (i.e. c:\users and settings\desktop...).
Beyond that log file, it looks like everything is running fine.
Let me know if any other information that will help.
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cslog_error(int n, int loglevel, char* errorMessage)
The first parameter is not currently used (may be used in the future) You can pass
this as any integer.
The second parameter is the log level. When the log level is less than or equal to the log level setting in the file process.conf, the error message is written in the robot.log.Since removing the log settings from magnus.conf failed to fix the problem, the log settings are probably not the source of the problem.
Did anything else - e.g. ColdFusion configuration changes - occur at about the same time you changed the log settings?
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