Acrobat forms wizard crashes acrobat
I am running 9.0 Pro trial version. Every time I open an existing PDF file, Acrobat opens and scans the file, puts up a popup that says "welcome to Editing , etc.
Then I get popup that says:
"Acrobat 9.0 has encountered a problem and needs to close. We are sorry for any inconvenience"
Happens every time with every pdf file I try to open and also when I scan a file. I would not have expected this sort of problem
in trial software they are trying to get me to purchase. What am I missing. Any/all help appreciated.
Thanks
Jake
Some screen captures below:
Initial error popup
I clicked on Click Here for error report contents and got this popup:
Full error file is attached.
Thanks in advance
Jake
Hi. Thanks for reply. I'm runnin Win XP Pro , SP3
I have to say I'm a bit skeptical that following this procedure
will help here but I'm willing to try.
I've attached screen capture of event log properties for
the application error.
I'm in process of defragging disk right now.
I'll post results when done. Thanks again.
Jake
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Acrobat 9.5.1 forms wizard crashes acrobat
Help!
I tam trying to use forms wizard, and it crashes like a drunk freshmen driving a gocart backwards...
Attached is the log.
A
====================================================================
Process: AdobeAcrobat [27881]
Path: /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Identifier: com.adobe.Acrobat.Pro
Version: 9.5.1 (9.5.1)
Code Type: X86 (Native)
Parent Process: launchd [116]
Date/Time: 2012-05-15 16:02:02.869 -0400
OS Version: Mac OS X 10.7.3 (11D50)
Report Version: 9
Interval Since Last Report: 540628 sec
Crashes Since Last Report: 4
Per-App Interval Since Last Report: 340 sec
Per-App Crashes Since Last Report: 3
Anonymous UUID: 8DB2C10A-2ED0-48E9-A358-3DDAAF8EED5E
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000020
VM Regions Near 0x20:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
__TEXT 0000000000001000-0000000000003000 [ 8K] r-x/rwx SM=COW /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Application Specific Information:
objc[27881]: garbage collection is OFF
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.AcrobatPlugin.MakeAccessible 0x7809c59a AcroPluginMain + 2642166
1 com.adobe.AcrobatPlugin.MakeAccessible 0x77f0f313 AcroPluginMain + 1015407
2 com.adobe.AcrobatPlugin.MakeAccessible 0x77e6dcfc AcroPluginMain + 354392
3 com.adobe.AcrobatPlugin.MakeAccessible 0x77e6db4a AcroPluginMain + 353958
4 com.adobe.AcrobatPlugin.MakeAccessible 0x77e6df61 AcroPluginMain + 355005
5 com.adobe.AcrobatPlugin.MakeAccessible 0x77e58dfa AcroPluginMain + 268630
6 com.adobe.AcrobatPlugin.MakeAccessible 0x77e2c0bd AcroPluginMain + 85017
7 com.adobe.AcrobatPlugin.MakeAccessible 0x77e24c63 AcroPluginMain + 55231
8 com.adobe.AcrobatPlugin.MakeAccessible 0x77e204cb AcroPluginMain + 36903
9 com.adobe.Acrobat.framework 0x80600cfc AcroSecurityBailOutImpl + 6012152
10 com.adobe.Acrobat.framework 0x80256237 AcroSecurityBailOutImpl + 2167347
11 com.adobe.Acrobat.framework 0x8025634f AcroSecurityBailOutImpl + 2167627
12 com.adobe.AcrobatPlugin.AcroForm 0x7b95cc6e AcroPluginMain + 1211550
13 com.adobe.Acrobat.framework 0x7feda94f RunAcrobat + 1366101
14 com.adobe.Acrobat.framework 0x7feda684 RunAcrobat + 1365386
15 com.apple.CoreFoundation 0x91ad2656 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 22
16 com.apple.CoreFoundation 0x91ad1fe7 __CFRunLoopDoTimer + 743
17 com.apple.CoreFoundation 0x91ab0f70 __CFRunLoopRun + 1888
18 com.apple.CoreFoundation 0x91ab047c CFRunLoopRunSpecific + 332
19 com.apple.CoreFoundation 0x91ab0328 CFRunLoopRunInMode + 120
20 com.apple.HIToolbox 0x9929117f RunCurrentEventLoopInMode + 318
21 com.apple.HIToolbox 0x99298412 ReceiveNextEventCommon + 168
22 com.apple.HIToolbox 0x99298356 BlockUntilNextEventMatchingListInMode + 88
23 com.apple.AppKit 0x92995a9c _DPSNextEvent + 678
24 com.apple.AppKit 0x92995306 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 113
25 com.apple.AppKit 0x92991675 -[NSApplication run] + 911
26 com.adobe.Acrobat.framework 0x7fd8dd0c RunAcrobat + 3090
27 com.adobe.Acrobat.framework 0x7fd8d238 RunAcrobat + 318
28 com.adobe.Acrobat.Pro 0x00002e8b start + 2371
29 com.adobe.Acrobat.Pro 0x0000264a start + 258
30 com.adobe.Acrobat.Pro 0x00002571 start + 41
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x935be90a kevent + 10
1 libdispatch.dylib 0x99f01c58 _dispatch_mgr_invoke + 969
2 libdispatch.dylib 0x99f006a7 _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib 0x935bd83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x98c80e21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x98c3142c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x95ed5e62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore 0x95e473c5 TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore 0x95ea9681 MPWaitOnQueue + 200
6 AdobeACE 0x7faf1759 ACEMPThread::Task() + 133
7 AdobeACE 0x7faf16cd TaskGlue + 17
8 com.apple.CoreServices.CarbonCore 0x95eaa5e0 PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x98c7ced9 _pthread_start + 335
10 libsystem_c.dylib 0x98c806de thread_start + 34
Thread 3:
0 libsystem_kernel.dylib 0x935bd83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x98c80e78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x98c2882a pthread_cond_wait + 48
3 AdobeAGM 0x7e431bc8 pthread_condition_base::Wait(pthread_scoped_lock_base&) + 26
4 AdobeAGM 0x7e431b1d AGMMessageQueueImpl::Pull() + 65
5 AdobeAGM 0x7e823b90 AGMWorkQueueTask::operator()() + 84
6 AdobeAGM 0x7e824e1b boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 75
7 AdobeAGM 0x7e4319fd thread_proxy + 45
8 libsystem_c.dylib 0x98c7ced9 _pthread_start + 335
9 libsystem_c.dylib 0x98c806de thread_start + 34
Thread 4:
0 libsystem_kernel.dylib 0x935be90a kevent + 10
1 com.adobe.Acrobat.framework 0x80726672 AcroSecurityBailOutImpl + 7214702
2 com.adobe.Acrobat.framework 0x80657853 AcroSecurityBailOutImpl + 6367311
3 libsystem_c.dylib 0x98c7ced9 _pthread_start + 335
4 libsystem_c.dylib 0x98c806de thread_start + 34
Thread 5:
0 libsystem_kernel.dylib 0x935bd83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x98c80e78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x98c80f7b pthread_cond_timedwait_relative_np + 47
3 com.apple.Foundation 0x965553f7 -[NSCondition waitUntilDate:] + 427
4 com.apple.Foundation 0x9651b806 -[NSConditionLock lockWhenCondition:beforeDate:] + 294
5 com.apple.Foundation 0x9651b6da -[NSConditionLock lockWhenCondition:] + 69
6 com.adobe.acrobat.amtlibwrapper 0x075922d1 AVAMTForegroundUpdateCheckEnabled + 116699
7 com.adobe.acrobat.amtlibwrapper 0x07587341 AVAMTForegroundUpdateCheckEnabled + 71755
8 com.adobe.acrobat.amtlibwrapper 0x07590d60 AVAMTForegroundUpdateCheckEnabled + 111210
9 com.apple.Foundation 0x96522e59 -[NSThread main] + 45
10 com.apple.Foundation 0x96522e09 __NSThread__main__ + 1582
11 libsystem_c.dylib 0x98c7ced9 _pthread_start + 335
12 libsystem_c.dylib 0x98c806de thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x935bd83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x98c80e78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x98c80f7b pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreServices.CarbonCore 0x95e473ef TSWaitOnConditionTimedRelative + 178
4 com.apple.CoreServices.CarbonCore 0x95ea9681 MPWaitOnQueue + 200
5 com.adobe.AcrobatPlugin.Updater 0x73e09dfc AcroPluginMain + 126620
6 com.adobe.AcrobatPlugin.Updater 0x73deb6d5 AcroPluginMain + 1909
7 com.apple.CoreServices.CarbonCore 0x95eaa5e0 PrivateMPEntryPoint + 68
8 libsystem_c.dylib 0x98c7ced9 _pthread_start + 335
9 libsystem_c.dylib 0x98c806de thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x935be02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x98c7eccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x98c806fe start_wqthread + 30
Thread 8:
0 libsystem_kernel.dylib 0x935be02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x98c7eccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x98c806fe start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000018 ebx: 0x7809c395 ecx: 0x002f4180 edx: 0x0a387460
edi: 0xbfffd450 esi: 0x77e6de10 ebp: 0xbfffcf78 esp: 0xbfffcf00
ss: 0x00000023 efl: 0x00010206 eip: 0x7809c59a cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00000020
Logical CPU: 0
Binary Images:
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0x9ccc7000 - 0x9cd6bfff com.apple.QD (3.40 - ???) <3881BEC6-0908-3073-BA44-346356E1CDF9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framewo rk/Versions/A/QD
0x9cd86000 - 0x9cdbdfef com.apple.DebugSymbols (2.1 - 87) <EB951B78-31A5-379F-AFA1-B5C9A7BB3D23> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbols
0x9cdc6000 - 0x9cdc9ffb com.apple.help (1.3.2 - 42) <B1E6701C-7473-30B2-AB5A-AFC9A4823694> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions /A/Help
0x9cdca000 - 0x9cdcaff2 com.apple.CoreServices (53 - 53) <7CB7AA95-D5A7-366A-BB8A-035AA9E582F8> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x9cdcd000 - 0x9cde9ff5 com.apple.GenerationalStorage (1.0 - 126.1) <E622F823-7D98-3D13-9C3D-7EA482567394> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/GenerationalSt orage
0x9cdea000 - 0x9ce13fff com.apple.shortcut (2.1 - 2.1) <D56F5E5E-A41F-36D1-ACD5-42EA7910B20F> /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut
0x9ce14000 - 0x9ce88fff com.apple.CoreSymbolication (2.2 - 73.2) <FA9305CA-FB9B-3646-8C41-FF8DF15AB2C1> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSymbolicatio n
0xba900000 - 0xba91bffd libJapaneseConverter.dylib (54.0.0 - compatibility 1.0.0) <473499F3-8CB8-3372-98B0-8E3BCC1A3D80> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0xbab00000 - 0xbab21ff6 libKoreanConverter.dylib (54.0.0 - compatibility 1.0.0) <B5E80EAA-78D8-3243-A735-A6ECED09A8AC> /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 11
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 607051
thread_create: 1
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=289.9M resident=106.9M(37%) swapped_out_or_unallocated=183.0M(63%)
Writable regions: Total=98.4M written=4852K(5%) resident=42.8M(43%) swapped_out=28K(0%) unallocated=55.6M(57%)
REGION TYPE VIRTUAL
=========== =======
ATS (font support) 32.0M
CG backing stores 6112K
CG image 32K
CG raster data 128K
CG shared images 3448K
CoreGraphics 8K
CoreImage 4K
CoreServices 5144K
MALLOCvamalik, I'm not sure you read my post correctly. I have re-installed 4 time and have done it twice since you replyed. I use this program often for my business and need to get it resolved.
I cleared the event logs and ran the import again. The only entry was in the Microsoft Office Session log:
Event Type: Information
Event Source: Microsoft Office 12 Sessions
Event Category: None
Event ID: 7000
Date: 6/20/2012
Time: 6:56:11 PM
User: N/A
Computer: OMNI003
Description:
ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6661.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 4 seconds with 0 seconds of active time. This session ended normally. -
Acrobat Form Wizard, need to change distribution email address
When I'm using the Acrobat Form Wizard, I don't want my respondents to email me, I want them to email the Department I'm creating the form for. How do I change the email address?
I've got a PDF form, created by a client, which I'm trying to setup for email collection of completed forms.
Problem is, when I go through the steps to "distribute" the form, it never asks me what email address I'd like the completed forms sent to. And in the end, it choose my own personal email address.
Instead, I'd like to be able to specify my client's email address so he can receive the completed forms.
Can anyone tell me how to change the default address for receiving forms?
Thanks,
Jade -
Acrobat 9 Pro crashing during form creation
Acrobat 9 Pro has crashed on me several times already while trying to create a form. I'm using a previously created pdf and the form wizard. While I rename and adjust the fields is when it crashes - 3 times already today. Any idea what could be causing this? Has anyone else experienced this recently? Advice appreciated!!
Are you working with the form in Acrobat or Designer. If Designer, try the LiveCycle forum.
What do you mean by adjusting the fields? What version of AA9 Pro do you have, the current version is 9.3.2? -
Adobe Acrobat 9.0 has stopped working (after Start Form Wizard)
Downloaded Trial for Adobe Acrobat 9.0
Tried reinstalling
Latest windows 7 patches
Adobe Acrobat 9.0 has stopped working
(after Start Form Wizard)
Windows can check online for a solution to the problem
details"
Problem signature:
Problem Event Name: APPCRASH
Application Name: Acrobat.exe
Application Version: 9.0.0.332
Application Timestamp: 4850eb76
Fault Module Name: MakeAccessible.api
Fault Module Version: 9.0.0.332
Fault Module Timestamp: 4850e54e
Exception Code: c0000005
Exception Offset: 000e1059
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
===============================
===============================
SYSTEM INFORMATION
=========================
System Parameters
Available Physical Memory: 1429660 KB
Available Virtual Memory: 1912212 KB
BIOS Version: DELL - 42302e31
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Version: 8.00.7600.16385 (win7_rtm.090713-1255)
Creation Date: 2009/07/13
Creation Time: 4:43:32 PM
Default Mail: Microsoft Office Outlook
mapi32.dll
Version: 1.0.2536.0 (win7_rtm.090713-1255)
Graphics Card: Intel(R) G33/G31 Express Chipset Family
Version: 8.14.10.1930
Check: Not Supported
Installed Acrobat: C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat.exe
Version: 9.0.0.2008061200
Creation Date: 2008/06/12
Creation Time: 2:25:18 AM
Installed Acrobat: C:\Program Files\Adobe\Reader 9.0\Reader\AcroRd32.exe
Version: 9.3.2.163
Creation Date: 2010/04/03
Creation Time: 10:57:52 PM
Locale: English (United States)
Monitor:
Name: Intel(R) G33/G31 Express Chipset Family
Resolution: 1024 x 768 x 75
Bits per pixel: 32
OS Manufacturer: Microsoft Corporation
OS Name: Microsoft Windows Vista
OS Version: 6.1.7600
Page File Space: 4194303 KB
Processor: x86 Family 6 Model 23 Stepping 7 GenuineIntel ~2493 Mhz
System Name: DELLINSPIRON
Temporary Directory: C:\Users\alan\AppData\Local\Temp\
Time Zone: Pacific Standard Time
Total Physical Memory: 2097151 KB
Total Virtual Memory: 2097024 KB
User Name: alan
Windows Directory: C:\Windows
Installed Plugins
=================
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\plug_ins\Annots.api
Version: 9.0.0.2008061200
Creation Date: 2008/06/12
Creation Time: 1:59:50 AM
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\plug_ins\EScript.api
Version: 9.0.0.2008061200
Creation Date: 2008/06/12
Creation Time: 2:05:18 AM
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\plug_ins\PPKLite.api
Version: 9.0.0.0
Creation Date: 2008/06/12
Creation Time: 2:08:24 AM
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\plug_ins\SendMail.api
Version: 9.0.0.2008061200
Creation Date: 2008/06/12
Creation Time: 2:17:10 AM
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\plug_ins\Updater.api
Version: 9.0.0.2008061200
Creation Date: 2008/06/12
Creation Time: 2:00:30 AMTo go along with Michael's suggestion, something like AA9.2 is needed for X64 systems I think. Also, be careful. Acrobat is not licensed for use on a server. Using it as a user is fine, but not as a server application. Read the license carefully.
-
Adobe Acrobat 9 Pro - Form Wizard isn't detecting form fields?
Hi there,
I've been scouring various forums, blogs, etc. to find an answer to my problem, and have yet to be successful. Here it is:
I've created a form in Illustrator CS5 using the rectangle shape tool to indicate form fields. I need users to be able to enter information in each of the specified fields. I've saved the file as a .PDF and have opened it into Adobe Acrobat Pro 9. I then select "Start Form Wizard" from the Forms menu, and after making the appropriate selections it tells me: "No new form field annotations were detected." and then prompts me to the form editing page. I've also tried simply selecting "Add or Edit Fields" from the Forms menu and the same thing happens - it isn't detecting any form fields.
The only time the Form Wizard or Add or Edit Fields options work is if I use underlines instead of boxes as the form fields, but I'd really prefer to use the boxes since they lend themselves to the aesthetics of the document much better.
I'm new to converting Illustrator files into interactive .PDFs, so I'm not sure what I should be doing. The background color of the document is grey and the boxes are white with no outline (I tried it with an outline around the boxes and it still didn't work). Any advice would be much appreciated! Thanks.
BethHi Beth
How big are these fields? Are they for entering text or just check boxes?
I have found that sometimes FormWizard is not compatible with some Quark files.
Sounds like it might be easier for you to do the fields manually.
First draw the field like you want it and set that as the default then you can choose to paste multiple fields.
Also if you want to use a line for FormWizard you can make the background of the field white and cover the line with it.
Ron -
In acrobat 9, Mac, how to change email of recipient in form wizard?
I've designed a form in Acrobat Pro 9, and originally I set my email address to test it out, but now need to put in my clients email address and can't find out how to do it. Any suggestion?
Great. Thanks. I just changed it on my computer and it worked. I'll change it back now to my address. If my client wants to do it in future though, would they would need a copy of Acrobat Pro, not just Acrobat Reader? Or can you 'distribute' from Reader too? That would be great if you can, then the client can track the responses.
-
Problem with Buttons/Form Fields in Acrobat PDF when created in InDesign CS4
So I have been working for quite some time on an interactive form for an internal client at my job. It has two major components, one is the side bar navigation, which I created using buttons in InDesign which link to bookmarks in the document. The second aspect is that I also created "check boxes" accoring to this video: http://www.adobe.com/designcenter/cs4/articles/lrvid4434_ds.html
I have two major issues:
1. Whenever I try to convert my boxes to form fields in Acrobat it will not recognize them unless I save out 4 pages at a time (rather than the whole document).
2. I then have to combine the document and get multiple sets of bookmarks, and some bookamrks are corrupted (not working properly). Even when I try to convert the whole document some of the buttons are corrupted.
UGH tired of this project, I am really bastardizing the whole thing to get it done, but want to figure out the problem as this is an ongoing document that we will be using over and over again in future years.
I am attaching the pdf file--this is a pieced together one (saved out 4 pages at a time) (which I did do some fixes to to get buttons to go to proper locations) and the original indesign file (partial file due to size).
PLEASE OH PLEASE HELP ME!Acrobat's Form Wizard is good but not perfect when creating form data from a PDF. I have never encountered Acrobat not able to finish the process of creating all form fields, but have encountered very slugish performance afterwards when there was a lot of forms, buttons, and other elements within the pages. And I would say, from your attached PDF, it is pretty heavy with content. I am going to suggest an idea, but I have not tested this to see if it would work.
In InDesign, create a layer for your navigation tabs, and a layer for your text with the check boxes. Create two PDFs from ID, one PDF with just your-nav tabs, the second with just your text with check boxes. In Acrobat, perform the Form Wizard on the second PDF and see if this will finish, the idea here is to reduce the cllutter for the Form Wizard to finish. If it does, you can merge the first PDF as a layer with the second to have a completed document. Again, I have not tested this theory. -
How to disable signature messages in Acrobat forms?
I was using LiveCycle to create and store about 100 forms for my company. Recently I started redoing all the forms in Acrobat Pro v9 so I could use the same field names in merged documents, something I couldn't do with LiveCycle.
Adobe Reader users are complaining about dialogue boxes and menu bar messages directing them to "Click 'Sign' to fill out and sign this form. When done, ou can save a copy by checking 'Done Signing'." There are no signature fields in any of the documents, although Acrobat's form wizard inserted many during the original creation of the document. I removed all signature fields and substituted them for plain text fields. Apparently though, the original signature fields leave behind a remnant that warns users about them ... even though they no longer exist.
What can I do get rid of this warning in the new forms I've created and ensure that signature fields are not inserted when I create new forms using the form wizard?I'm experiencing a similar problem. I've created an interactive (but not reader-enabled) PDF with form fields and radio buttons using InDesign CS6. When my office distributes this PDF to users for them to fill out, we explain that they must be sure they are using version XI of Adobe Reader if they want to fill out the form and then electronically save it. But this "Click 'Sign'" message is giving people the false impression that they can use version X of Reader. Here is what is happening:
When I open the PDF using Adobe Reader XI, I see a message in a purple banner--"Please fill out the following form. You can save data typed into this form."--which is what I would expect to see. Great!
However, when I open the PDF using Adobe Reader X, I see a message in the purple banner which says, "Click 'Sign' to fill out and sign this form. When you are done you can save a copy by clicking 'Done Signing'." Moreover, when I click into the first form field to begin filling out the PDF, a pop-up appears that says "Form Can Be Filled and Signed Electronically," and also reiterates that "When you are done, you can save a copy by clicking 'Done Signing'." The problem with these messages is it gives our Reader X users the impression that they can fill out the form and then either save a local copy or electronically send (with EchoSign) a copy of the file with their filled-in responses; but since the PDF is not reader-enabled (our cumulative user base would exceed the licensing limit of 500), this is not in fact true. Thus, some of these Reader X users end up filling out the form, clicking the "Sign" tab, clicking the "Signed. Proceed to Send" button, and then sending it to us through EchoSign--and we receive a blank form. Yikes!
It would be ideal if there were some way to prevent that "you can save a copy by clicking 'Done Signing'" message from appearing and misleading our Reader X users. Even if we put verbiage on the PDF to clarify that they cannot "save a copy"--at least, not a copy with any of their responses preserved--it is still confusing for the user to get mixed messages.
I've also tried re-saving the PDF in Acrobat Pro 10.1.9, without any security settings, and then again with password protection and restricting changes allowed to "Filling in form fields and signing existing signature fields" (we have to keep the form fields accessible), but those PDFs behaved in exactly the same way. -
Edit Formscentral form with Adobe Acrobat 9 PRO
Since Formscentral is being discontinued, I would like to be able to edit my forms with Acrobat 9 Pro. I have saved my forms from Formcentral as a PDF, opened them with Acrobat, saved a copy to remove the security, then opened it with the Forms wizard. Once I get to this point I am unable to edit the text of the form. What am I doing wrong or is there a better way to achieve this?
I would also like to know.
It seems we all have to recreate the forms again in indesign since indesign cant read a pdf form. Is this really true. Shame on Adobe if it is.
Please let us know.
We are PAYING CUSTOMERS. Dont shaft us and leave us in the dark Adobe !!! -
Form created in Acrobat Pro 8 not editable in Acrobat Pro XI
I created several forms in Acrobat Pro 8, using LiveCycle Designer. I upgraded to Acrobat XI a few days ago when I learned it was unstable under Windows 7. I am now finding I cannot edit my existing forms in Acrobat Pro XI because it doesn't include LiveCycle Designer. This has apparently been moved into a separate product that will cost me another $300. Moreover, I can't seem to save my existing forms at Word documents to re-import them into Acrobat XI, so I can re-create the forms from scratch. I suppose I could print and scan them, but that will result in a less legible form.
This loss of functionality and cross-compatibility between versions is disturbing. I feel I have just paid $200 to get less functionality than I had before.
It also appears that the most expedient method for creating new forms in Acrobat XI is to upload them to FormsCentral. I am reluctant to upload these to a third-party server, and resent being required to do so in order to maintain any functionality.
Is this an ill-planned marketing strategy to get people to buy another software package (which isn't happening in my case), or is there some work-around I am not seeing here?To create a form in Acrobat, you first create a PDF that you will be adding form fields to. Normally yo'd create the source document in a program like InDesign or Word, convert to PDF, and place the form fields where they need to go. Acrobat includes a Form Wizard that can attempt to add fields where it thinks they should go, but I rarely use it, preverring to add the fields manually. To do this, select: Tools > Forms > Edit
and you'll be switched to form editing mode. At the top you'll see the various form field tools that you can use to add fields to the document. This type of form is known as an Acroform, as opposed to an XFA form (static or dynamic) that LiveCycle Designer creates.
Acrobat 11 comes with the FormCentral form creation application that allows yo to create forms that can be used with the FormsCentral service. It allows you to export a form to PDF, which can be further edited in Acrobat. FormsCentral can also work with a PDF form (Acroform) that you create entirely in Acrobat.
I think an Acroform is the more versatile type of the three mentioned since they have the widest support in the PDF viewers that are out there, but which you choose depends on your needs. Each have their advantages. -
Acrobat 9 pro crashes when trying to distribute
win xp sp3
acrobat 9 pro
new-ish to acrobat
I have an interactive form, created in acrobat 9 pro. Every time I try to distribute it (forms > distribute form > manually collect responses in my email inbox > save a local copy and manualy send it later > finish) it crashes & I get an error message: "AppName: acrobat.exe, AppVer: 9.5.2.295, ModName: acrobat.dll, ModVer: 9.5.2.295, Offset: 00604f17"
The really odd thing here is that it only does this if I try to save it over the network. If I open the form from/save to a local drive e.g. the desktop or a thumb drive it works fine.
Anyone got any idea what's going on & what to do about it?
TIAThere was an update this last week, taking the current version to 9.3.2. The early versions often have little bugs like you describe, so an update is the first thing to try. If you download the updates from Adobe.com (the downloads>updates page), be sure to download all of them and then install them in order. If you use the updates under help, you can usually update the lowest number one they show and return for any further updates.
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Form templates for Acrobat 9 Pro on Mac?
H! I've had absolutely no luck finding this via Google, Adobe, searches, etc. Hoping someone can shed some light here.
We have several computers in our office running Windows and Adobe Acrobat 7 Professional. These computers can create new Acrobat forms based on pre-made templates that were included in the software package. When making a form using the templates, it opens up a program named "Designer" or something similar.
I'm personally running a Mac on Snow Leopard and I have the Acrobat 9 Pro version installed. I don't have an option to create a form using a template - only a pre-existing PDF or another type of file (or, of course, from a scanned page).
In the Adobe TV tutorial on Acrobat Forms, the narrator mentions that Mac versions don't have a certain feature in their form creation wizard. I'm worried that, although Acrobat 9 is advertised as having a library of template form files, I can't use any of them because of my computer and OS.
Any ideas or resources where I can get a definitive answer or workaround?
Really appreciate the help!
Llesliemccoy wrote:
Any ideas or resources where I can get a definitive answer or workaround?
L
You can get a definitive answer right here.
LiveCycle Form Designer (what the folks with Windows use) is not available for the Mac OS. -
MSWord Active X txt box not converting to txt box in Acrobat forms?
I'm using MSWord 2007 and Acrobat 9 Pro. Trying to take a form that I have created in MS Word with text input boxes that have been added via the Active X developer tool and convert them to forms in Acrobat. I print to PDF and then start the forms wizard but it will not find the text boxes. It will recognize the simple check box from the legacy forms but not he text input boxes. Any words of wisdom?
Yes, the text box has a border and that border shows up clearly in the pdf. I am having to go back in the pdf, retrace the text boxes with the add text a new text field from the Add New Field option. It just does not make sense why the PDF would not recognize the text input fields from Word and convert over the field names also. All the info is there - that's why I'm wondering if it a setting that I have on my computer when I print the PDF.
-
I just purchased the Adobe Acrobat Standard software.
This is going to be a really simple answer:
I am creating a PDF document in which I need my associates to be able to fill in their name, phone number, etc. on the form and save a copy using Adobe Reader.
I was using the forms wizard and inputting text fields, however when I opened the form in Adobe READER it says the document can not be saved, only printed.
I know this must be a simple setting. What am I missing here so that my associates can simply change the name and save a copy to redistribute with the only requirement being Adobe Reader?Hi phattystylez,
Since you just purchased I assume you have Acrobat 9 Standard. If so, then you can enable rights to fill and save in the free Adobe Reader (you could not do this in Standard for previous versions). I don't use the Standard version but from the Adobe web site product page it states-
"Enable anyone using free Adobe® Reader® software (version 8 or later) to fill in and save PDF forms locally*. No more printing and faxing. "
Page is (http://www.adobe.com/products/acrobatstd/features/)
That little asterisk is for "* For ad hoc form distribution and data collection for up to 500 people."
In Acrobat 9 Pro you add the rights as mentioned above from the Advanced Menu. I'm not sure where the Menu command is in Standard, but it's there somewhere.
Hope this helps,
Dimitri
WindJack Solutions
www.windjack.com
www.pdfscripting.com
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