Acrobat not able to save form

I have created a PDF document/form that is required to sent out via email, be adjusted and saved. However, the clients are unable to
save the adjusted document they are only able to save the blank document. I can edit the PDF and save the document but no one else
can. All the clients have downloaded the latest version of Acrobat Reader buy they are still unable to save anything but the blank f
orm. I have been searching for answers all over the internet but am unable to find the right answer. Can you help?
I have allowed extended features prior to uploading the form.

Not sure what's up then. I created a form using both Acrobat and Livecycle Designer (in case that's what you actually used to create the form), enabled them in Acrobat and they work no problems.
How are the people getting the form from you? Are they opening them from within Reader or are they clicking on a link and opening them in a browser?
rizwan.54 wrote:
i am using Acrobat 9.0 pro
The steps i took
1) Created the form.
2) Opened PDF
3) Choose Advanced > Extend Features In Adobe Reader.
Also, check to see if you maybe have a script running that resets (clears) the documents on closing.

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