Acrobat 'not responding' while exporting a pdf

I am attempting to export my physics notes into a PowerPoint format. However, the process stops and Acrobat is 'Not Responding.' I just downloaded Acrobat today and need these notes for tomorrow. Is there any troubleshooting that I can do?

As a quick possible solution, I would suggest you print the PDF to a new PDF. Then try the export on the new one. This is not normally considered a good route, but it might solve the problem in the short term. Also, be sure you have installed the updates (from the Help menu).

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DrillDown Option not Working while Export To PDF in SSRS

Hi Friends,
I worked on ssrs report used DRILLDOWN option. When I export drilldown report to pdf, with groups collapsed, pdf shows no data and no +/- on the left of the group name. Basically, it shows no data and no option to drilldown(only header)s .
When this report is exported to Excel, it is perfect and works exactly as it would in VS2005.
Any setting to make sure an expanded report is exported to pdf? Or do i manually expand all drilldown options and then export?
Thanks in advance.
Thanks and Regards,
LuckyAbdul

Hi LuckyAbdul,
From the
document, we can know that “Dynamic show and hide elements are not supported in PDF. The PDF document is rendered to match the current state of any items in the report. For example, if the item is displayed when the report is run initially, then the
item is rendered. Images that can be toggled are not rendered, if they are hidden when the report is exported.”
So just as Visakh said, this behavior is by design. If we want to see entire data in PDF, we should expand the node (click the plus signs (+) in the report) to show the demanded detail data ahead, then export the report to PDF.
Hope this helps.
Thanks,
Katherine Xiong
Katherine Xiong
TechNet Community Support

Remove back image while exporting to PDF (InDesign CS4)??

Hi All,
I have two images in my InDesign CS4 file and one image is hiding behind my second image. When I am exporting my InDesign file as Pdf and opening in Acrobat, Acrobat showing bottom image first and then showing my top image.
Is there any way to remove my bottom image which is appearing behind in my top image while exporting to Pdf.
I don't want remove manually because it happening with most of my InDesign file.
Please suggest.
Thanks
Baljeet

I would move bottom image to separate layer and then eventually I would switch it off.
If you don't want to change anything in InDesign you can eliminate the second image in your already generated PDF.
Open your PDF in Acrobat Pro.
Advanced -> Print Production -> PDF Optimizer.
You can leave only "Clean Up" check box marked (eventually Transparency if Acrobat will not allow you to switch it off). All the rest leave unchecked.
This operation will remove hidden image.
Correction: It will not remove the image. It just made the PDF to be displayed much more faster that is why the second image appearance was not noticeable. Sorry for the inconvenience.

Acrobat not responding mac

I have Adobe Acrobat Pro version 11.0.10 on OS X Yosemite 10.10.1 and I've had issues with my acrobat not responding for a while now on my mac. I've searched the forums and have tried purging the temp files in preferences, I've even uninstalled and re-installed. I also read something about installing a font manager and moving fonts but I work as a designer and I have things set up the way I like them, I'd rather not move around my fonts. What do I have to do to get Acrobat to open a pdf and respond? Thanks in advance.

Hello evancic,
Please refer the KB doc link mentioned below and let me know if that helps:
Can't open PDF
Hope to hear from you.
Regards,
Anubha

Error while exporting in pdf in crystal report XI

Post Author: Siddheswar
CA Forum: General
hi
I am getting the following error in crystal report XI while exporting to pdf.
The Error:
Method 'ISCREditableRTFExportFormatOptions_reserved5' on type 'CrystalDecisions.ReportAppServer.ReportDefModel.EditableRTFExportFormatOptionsClass' from assembly 'CrystalDecisions.ReportAppServer.ReportDefModel, Version=11.0.3300.0, Culture=neutral, PublicKeyToken=692fbea5521e1304' is overriding a method that has been overridden.
Please Help.
Thanking in advance.
Regards
Siddheswar

The stack trace is caused by whitespace in your CrystalReportViewer.jsp file. Look up SAP Note 1199025 for the resolution.
It's not related to the PDF formatting issue. There's been changes to the formatting with the most recent version - Crystal Reports for Eclipse 2.0 - so if you haven't already, I recommend you upgrade.
Note that there's differences in font metric calculation when using Adobe PDF format such that there's no way to get exact agreement between output of the CR and PDF. But the latest version helps greatly.
Sincerely,
Ted Ueda

InDesign doesn't let embed the font while exporting to PDF

I used a font while working on a document in InDesign and later while exporting to PDF I got a warning that the software is unable to include that font.
Is there a way to go around it? It was a free cyrillic font and it's not possible to buy it. I suppose creating outlines is not the right way to go
Thanks in advance

Eugene Tyson wrote:
… Most free fonts that I know of don't allow embedding - for this reason it's not a good idea to use a free font. …
I'm no particular fan of so-called “free fonts” — you most often get exactly what you pay for. However, that having been said, in my years of gathering such fonts for debugging and problem solving, in fact very few of them are actually set with the protection bits to prohibit embedding. For TrueType and OpenType fonts, you can readily check outside of InDesign as to whether a font is embeddable in a PDF file. For Windows, right-click on a font file and check the properties; embedding privileges are described in one of the tabs. For MacOS, the FontBook utility can provide the same information for a font.
The problem is that when you attempt to use a font that is physically protected against embedding, you pretty much need to follow the advice given by Eugene. Personally, I would recommend the use a different font option, checking the font prior to using it for your rights to embed it in PDF.
Note that font licensing is legal minefield. Many fonts that are posted on-line are not really free. Some are shareware with restrictions in their written licenses that require payment for commercial use (often in ReadMe files which may somehow be “lost” when such fonts are reposted over and over again) or even pirated fonts (i.e., commercial fonts simply illegally posted on-line).
My personal recommendation is that for any commercial use, you explicitly license your fonts from a known, reliable source to avoid possible legal issues in the future.
- Dov

HTML Tags escape while exporting to PDF

Hi friends,
I have two columns in my BI report like
Business Group(BG) and OU
Since in the BG column under the edit formula i used the html tags to show each and every BG column value in bold like below
'' || "D1.Company"."Business Group Full Name" || ''
Now the report is appearing fine in answers and dashboard but when i export the same report to PDF i can see the html tags in each and every name of the BG group.
Is there anything to be done to escape these html tags in PDF while exporting.
And also if we give the tooltip for the numeric columns like below under the column properties-->Data format-->Custom like
[html]#
And after that if i tried to escape the same report with the tooltip on the numeric column to pdf means, the number values are missing for the entire column in the PDF, but this case is not appearing while exporting the report to pdf if i set the tooltip to the text column, as the values is missing only for the tooltip of the numeric column. What could be the fix for this problem.
Thanks
Regards,
Saro

Hi svee,
Thanks for the reply.
For an example i tried with the bold option in the edit formula inorder to portray the html tags problem while exporting it to the pdf inspite of using the default bold option within the column properites like u said.
Suppose if i used html tags like
 , 
in the edit formula section or if i used any other html tags which is not present as a default option in bi like bold. At that time while exporting the report to pdf i can face the issue.
And also i need ur suggestion regarding with the values disappearing for the numeric column if a tooltip is used in it while exporting it to the pdf.
Regards,
Saro

Problem while exporting to PDF with japanese character in Crystal Report X1

Hi,
I am using Crystal report X1 with classic ASP on a Windows 2003 Enterprise Server, SP 2. In my application, I have to export the report into PDF, CSV, DOC formats. I am have Japanese strings in the report. While exporting to PDF, empty boxes has displayed in the place of Japanese string and in CSV file, question mark has been displayed instead of Japanese string. But the Doc file is exported correctly. I have not installed any language support software either in server or in client machine. I have used MS Gothic and Arial Unicode MS fonts for the text-objects which has Japanese strings.
Please give me a solution so that I will get PDF file with Japanese strings instead of empty box or question mark.
Do I need to install any language support pack software?
Thanks in advance.
Regards,
Manju

Hi Don,
Thank You for your reply. I have resolved the issue of exporting to pdf from crystal report X1 having Japanese data after installing the language pack.
But when I am exporting to CSV or TXT, i am getting ??? instead of Japanese characters. I have tried "export" through crystal report designer and got ??? instead of Japanese.
The Crystal report version I am using is Crystal report X1 11.0.0.1282
Crystal Report Desinger is installed in Windows Xp machine
Font set for Text object is Arial Unicode MS, MS PMincho, MS PGothic
Does the Crystal report X1 11.0.0.1282 has the UTF-8 support for CVS / txt
Please provide me a solution
Thanks in advance,
Regards,
Manju

Adobe X pro 10.0.0 stop responding while saving the pdf file as word

Adobe X pro 10.0.0 stop responding while saving the pdf file as word, i chose file>save as>microsoft word>Word Document.
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Ken Friedman

IllegalArgumentException: While exporting to PDF in Websphere 6

Hi,
 
We are using Crystal Report XI and Java 1.5. We are using JRC jars to parse the Crystal Report in Server side. From our application we will export the report to PDF. It is working fine for all reports except for a specific report where it gives IllegalArgumentException while exporting the PDF. The same report is working fine in Windows Environment. Only in Linux environment the below error occurred. It will be of great help if any one can suggest us on this.
 
Exception: 
 
[1/31/11 13:31:13:397 CST] 00000026 SystemOut O Openning rowset 
[1/31/11 13:31:13:399 CST] 00000026 SystemOut O Executing query: null 
[1/31/11 13:31:13:401 CST] 00000026 SystemOut O PdfExporter: serializing pdf document and cleaning up 
[1/31/11 13:31:13:401 CST] 00000026 SystemOut O Disk Exporter: verifying export to destination 
[1/31/11 13:31:13:401 CST] 00000026 SystemOut O Disk Exporter: no output file was created by an exporter 
[1/31/11 13:31:13:407 CST] 00000026 SystemOut O PdfExporter: caught Exception in PDFFormatter.finalizeFormatJob (from destination?); aborting export 
java.lang.IllegalArgumentException 
 at com.crystaldecisions.reports.exporters.destination.disk.c.a(Unknown Source) 
 at com.crystaldecisions.reports.exporters.format.page.pdf.b.a(Unknown Source) 
 at com.crystaldecisions.reports.a.e.if(Unknown Source)
 at com.crystaldecisions.reports.formatter.a.c.if(Unknown Source)
 at com.crystaldecisions.reports.formatter.a.c.a(Unknown Source)
 at com.businessobjects.reports.sdk.b.i.int(Unknown Source)
 at com.businessobjects.reports.sdk.JRCCommunicationAdapter.request(Unknown Source)
 at com.crystaldecisions.proxy.remoteagent.y.a(Unknown Source)
 at com.crystaldecisions.proxy.remoteagent.r.a(Unknown Source)
 at com.crystaldecisions.sdk.occa.report.application.cf.a(Unknown Source)
 at com.crystaldecisions.sdk.occa.report.application.ReportSource.a(Unknown Source)
 at com.crystaldecisions.sdk.occa.report.application.ReportSource.a(Unknown Source)
 at com.crystaldecisions.sdk.occa.report.application.ReportSource.export(Unknown Source)
 at com.crystaldecisions.sdk.occa.report.application.AdvancedReportSource.export(Unknown Source)
 at com.crystaldecisions.sdk.occa.report.application.NonDCPAdvancedReportSource.export(Unknown Source)
 at com.mysystem.myapp.common.Crystal_Report.print(Crystal_Report.java:447)
 at com.ibm._jsp._Crystal_Report._jspService(_Crystal_Report.java:305)
 at com.ibm.ws.jsp.runtime.HttpJspBase.service(HttpJspBase.java:87)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
 at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1146)
 at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1087)
 at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:145)
 at com.mysystem.myapp.common.ServletFilter.doFilter(ServletFilter.java:107)
 at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:190)
 at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:130)
 at com.ibm.ws.webcontainer.filter.WebAppFilterChain._doFilter(WebAppFilterChain.java:87)
 at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:837)
 at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:680)
 at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:588)
 at com.ibm.ws.wswebcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:481)
 at com.ibm.wsspi.webcontainer.servlet.GenericServletWrapper.handleRequest(GenericServletWrapper.java:122)
 at com.ibm.ws.jsp.webcontainerext.AbstractJSPExtensionServletWrapper.handleRequest(AbstractJSPExtensionServletWrapper.java:232)
 at com.ibm.ws.webcontainer.servlet.CacheServletWrapper.handleRequest(CacheServletWrapper.java:90)
 at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:748)
 at com.ibm.ws.wswebcontainer.WebContainer.handleRequest(WebContainer.java:1466)
 at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:122)
 at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:458)
 at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewInformation(HttpInboundLink.java:387)
 at com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complete(HttpICLReadCallback.java:102)
 at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:165)
 at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
 at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161)
 at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:136)
 at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:196)
 at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:751)
 at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:881)
 at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1497) 
[1/31/11 13:31:13:408 CST] 00000026 SystemOut O Disk Exporter: finalizing export to destination 
[1/31/11 13:31:13:408 CST] 00000026 SystemOut O JRCAgent203 detected an exception: java.lang.NullPointerException 
[1/31/11 13:31:13:413 CST] 00000026 SystemOut O 2011-01-31 13:31:13.411 30706059IBN_IBON MARMAGOST Crystal_Report.print(748) Error while generating crystal report 
com.crystaldecisions.sdk.occa.report.lib.ReportSDKException: java.lang.NullPointerException---- Error code:-2147467259 Error code name:failed
 at com.businessobjects.reports.sdk.JRCCommunicationAdapter.request(Unknown Source)
 at com.crystaldecisions.proxy.remoteagent.y.a(Unknown Source)
 at com.crystaldecisions.proxy.remoteagent.r.a(Unknown Source)
 at com.crystaldecisions.sdk.occa.report.application.cf.a(Unknown Source)
 at com.crystaldecisions.sdk.occa.report.application.ReportSource.a(Unknown Source)
 at com.crystaldecisions.sdk.occa.report.application.ReportSource.a(Unknown Source)
 at com.crystaldecisions.sdk.occa.report.application.ReportSource.export(Unknown Source)
 at com.crystaldecisions.sdk.occa.report.application.AdvancedReportSource.export(Unknown Source)
 at com.crystaldecisions.sdk.occa.report.application.NonDCPAdvancedReportSource.export(Unknown Source)
 at com.mysystem.myapp.common.Crystal_Report.print(Crystal_Report.java:447)
 at com.ibm._jsp._Crystal_Report._jspService(_Crystal_Report.java:305)
 at com.ibm.ws.jsp.runtime.HttpJspBase.service(HttpJspBase.java:87)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
 at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1146)
 at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1087)
 at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:145)
 at com.mysystem.myapp.common.ServletFilter.doFilter(ServletFilter.java:107)
 at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:190)
 at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:130)
 at com.ibm.ws.webcontainer.filter.WebAppFilterChain._doFilter(WebAppFilterChain.java:87)
 at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:837)
 at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:680)
 at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:588)
 at com.ibm.ws.wswebcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:481)
 at com.ibm.wsspi.webcontainer.servlet.GenericServletWrapper.handleRequest(GenericServletWrapper.java:122)
 at com.ibm.ws.jsp.webcontainerext.AbstractJSPExtensionServletWrapper.handleRequest(AbstractJSPExtensionServletWrapper.java:232)
 at com.ibm.ws.webcontainer.servlet.CacheServletWrapper.handleRequest(CacheServletWrapper.java:90)
 at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:748)
 at com.ibm.ws.wswebcontainer.WebContainer.handleRequest(WebContainer.java:1466)
 at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:122)
 at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:458)
 at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewInformation(HttpInboundLink.java:387)
 at com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complete(HttpICLReadCallback.java:102)
 at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:165)
 at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
 at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161)
 at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:136)
 at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:196)
 at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:751)
 at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:881)
 at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1497)

I recommend searching on that Exception message first.
Sincerely,
Ted Ueda

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Error while exporting to PDF - Operation not yet implemented

Hi,
    We using C# Dot Net 2005 and Crystal Report for Dot Net 2005 and we are trying to export to PDF file. In one of the reports, we are using a Font "Shree-Kan-0850' from Shree Samhita, a SDK to build application in Indian regional languages. But we are getting an error as follows:-
"Error in File C:\Document~1....\{....}-.rpt: Operation not yet implemented.". When we tried in various sites and forums found that it was due to some non-standard fonts. We have checked that if we remove Shree-Kan-0850 font from report, it works fine and once included the error comes. So problem might by from this font. Whether Crystal report is not supporting other than Windows standard fonts or the problem with PDF? Because with same font we can export to DOC, XLS etc. Please guide us how to solve this?
Thanks and regards,
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Unfortunately, it looks like that font has many issues. Googling 'Univers Condensed Fonts .net' gets a number of interesting posts. E.g.;
Univers 67 Bold Condensed Font does not show in my Flash Fonts List
See if you can select the font in the properties window of the VS.NET IDE.
It would also be interesting to see if the following will work in a new test app:
Private Sub Form1_Load(ByVal sender As System.Object,
ByVal e As System.EventArgs) Handles MyBase.Load
     Label1.Font = New Font("Univers 57 Condensed Font – Univers 57 Condensed", 12, FontStyle.Regular)
End Sub
- Ludek

Hyperlinks do not work when exporting to PDF (Crystal and Visual Cut)

I have a question about Crystal Reports XI Release 2 and Visual Cut 11. I create reports in Crystal and export them using Visual Cut. Some reports contain hyperlinks to files on a network drive. However, the links only work while in Crystal. The PDF files that are printed through Visual Cut display the links, but they are not clickable. How can this issue be fixed?
In case it helps, the links also work when I export reports from Crystal to HTML, Word, and Excel, but not when I export to Acrobat. I believe it is a problem with tagging/accessibilityfeatures. So is there a setting/formula in Crystal or Visual Cut that would allow the exported PDF files to be accessible?

While Crystal exports to pdf indeed lose hyperlink functionality (both in Crystal as well as in Visual CUT), Visual CUT allows you to use Crystal formulas (acting as hidden Tags) to create hyperlinks in the resulting pdf file. Another option supported by Visual CUT it to automatically detect file references in the pdf text and turn them into hyperlinks. Contact MilletSoftware for more detail.
Edited by: Ido Millet on Oct 27, 2010 5:11 PM

Acrobat 'not responding' while exporting a pdf

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