Acrobat open a file

In acrobat (standard version I assume where I can combine files to pdf and convert etc) I am having difficulty to open a file and then give a password to that file. It seems to open in reader. In Adobe acrobat.com and downloading and opening a converted file I can't seem to be able to set up a password for that file. How do I manage please?

I would recommend going to the Help>Repair and then repeating with Help>Updates. I am assuming the process is the same on the MAC as the PC.

Similar Messages

  • Acrobat opens every file on my machine....

    When I open Acrobat, it opens every file on my machine (or at least until it reaches the limit of how many it can open.)
    Any suggestions on how to fix this?
    Acrobat CS4
    Mac Pro / Snow Leopard
    Thanks!
    Matt

    What I meant to say was "every pdf file on my machine" not "every file on my machine".
    Matt

  • Can't associate .pdf files as Acrobat, opens Distiller instead

    I can't associate .pdf files as Adobe Acrobat 8 Professional. Instead, opens it opens Acrobat Distiller. When I go to the file association in the Control Panel, it doesn't even show Adobe Acrobat as a program. So I browse & find it & select the Adobe.exe file in the program files in Adobe Acrobat directory, but it does not work. Help!

    I used the Adobe.exe file as the file association to open the .pdf files, but it still does not open Adobe Acrobat & opens the file with Adobe Distiller instead & I don't know why. I can only open the files from within the Adobe Acrobat 8 Professional software, but not from file manager or by using explore. I am using Windows Vista as the operating system.

  • Just installed Acrobat 9 and it won't open .pdf files I receive in emails

    Just installed the newest version of Adobe CS4 Design Premium, and have a problem with Acrobat 9 Pro. Using Windows 7 Home Premium OS.  My problem is that with the last 4 emails I've received which have attached PDF files, I'm unable to open those files (using Eudora 7.1 email client).  Acrobat gives the the error message:  "There was an error opening this document.  The file cannot be found."  When I forward these emails to my other computer which is running Acrobat 7 Standard, the attachments open fine.  To further the puzzle, I tried to open older emails which have PDF attachments (which I opened a while ago) and they open fine in Acrobat 9.  Any ideas?  Thanks for any help.

    Thanks for the suggestion.  I found that I can right-click on the attachment and "save attachment as..." to the desktop, and then it will open from there with no problem.  Good work-around so that at least I have access to important attachments.  But, it should open when I click on it inside the email, like it has with Acrobat 7 ever since I've owned it.  Must have something to do with the interaction between AA9 and Eudora (a legendary but OLD email client). The attachments do, in fact, appear to be PDF files, so I can rule that one out.

  • Why Acrobat Reader doesn't open pdf-files from Safari?

    I'm new Mac user and cannot find answer why I cannot open pdf-files directly from Safari. My Macbook OS X 10.9.3 and Safari is 7.0.4. Only way to open pdf-files is to download the content first and then open it. If I try to open it directly Acrobat says "Before proceeding you must first launch Adobe Acrobat and accept the end user license agreement". I have downloaded Acrobat Reader several times already and cannot understand what I'm doing wrong.

    Back up all data before making any changes. Please take each of the following steps until the problem is resolved.
    Step 1
    If Adobe Reader or Acrobat is installed, and the problem is just that you can't print or save PDF's displayed in Safari, you may be able to do so by moving the cursor to the the bottom edge of the page, somewhere near the middle. A black toolbar should appear under the cursor. Click the printer or disk icon.
    Step 2
    There should be a setting in its preferences of the Adobe application such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected.
    Step 3
    If you get a message such as ""Adobe Reader blocked for this website," then from the Safari menu bar, select
              Safari ▹ Preferences... ▹ Security
    and check the box marked
              Allow Plug-ins
    Then click
              Manage Website Settings...
    and make any required changes to the security settings for the Adobe PDF plugin.
    Step 4
    Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard by pressing the key combination command-C:
    /Library/Internet Plug-ins
    In the Finder, select
              Go ▹ Go to Folder
    from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens by pressing command-V, then press return.
    From the folder that opens, move to the Trash any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari.
    Step 5
    The "Silverlight" web plugin distributed by Microsoft can interfere with PDF display in Safari, so you may need to remove it, if it's present. The same goes for a plugin called "iGetter," and perhaps others—I don't have a complete list. Don't remove Silverlight if you use the "Netflix" video-streaming service.
    Step 6
    Do as in Step 4 with this line:
    ~/Library/Internet Plug-ins
    If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari.

  • Acrobat Reader no longer works in FF4- Upgraded Adobe Acrobat too and still not opening pdf files in Firefox4.

    Can't open pdf files in FF4. Updated Adobe Acrobat to version X but still won't open. Worked before in FF3.6.

    What is the version of your Mac OS? Is Safari running in 64 bit (check from Safari->Get Info)? If yes, change it to 32-bit and try again.

  • Help - "Acrobat is being used by another application and cannot open PDF files until the other application is closed."

    Hello,
    I searched this site and google for this error terminology and come up dry.  I support a user who has been for years using Acrobat 5 (yes, I know...) to read files in a client DB program, as well as other PDF files on their PC.  In the last week or so, they have started gatting this error "Acrobat is being used by another application and cannot open PDF files until the other application is closed." any time they attempt to open a PDF file attached to an email (via Outlook).
    It is my understanding that they cannot upgrade to a newer version of Acrobat because of limitations of their client software, but had not previously had any issues viewing PDF notes from the DB, and PDF attachments in their email.
    I have tried uninstalling and re-installing, as well as tried using Adobe Reader 7 & 9 in conjunction with Acrobat to try to get around this issue, but have not been successful.
    Any ideas?
    Thanks,
    Jesse

    I don't have an answer to your technical problem. The product I assume is Acrobat that you are talking about (based on the post title), Adobe is the company name. This is a good place to ask questions on Acrobat if folks can figure out what you are talking about. They will ask for the product version number (like AA9.3.3), operating system, and other applications if appropriate. Also, just what you are doing that generates the message.
    As for Adobe, you are not likely to get an answer from them here in the user forum. You will be lucky if you can get an answer if you can contact them and not be on hold for more than an hour (sorry, this is why a lot of folks end up in the forum).
    So, to help others try to answer your question, what are the products and versions involved? What OS? What are you doing when the message comes up.

  • Error Message: There was an error opening this document. Acrobat cannot open this file because a task is still active in Acrobat.

    I've tried Command Q to close;  Tried Adobe Reader Tool Bar but closing is grayed out;  I'ved held the power button for hard close, but everytime I try to open a .pdf I get this message: 
    There was an error opening this document. Acrobat cannot open this file because a task is still active in Acrobat.
    I'm not extremely technical, but I can follow directions if someone can help!
    Thanks

    Looks like it got stuck.
    You can switch to another program or the Finder (click on desktop) and Apple menu > Force Quit > Adobe
    You can press and hold the power button, it's a emergency force shutdown which you can boot normally and it should be fine.

  • Adobe Acrobat pro 9.4.6 crashes when opening multiple files simultaneously.

    We have Adobe Acrobat Pro 9 which has been updated to version 9.4.6. we had this problem when the 9.4.5 update was applied also. It is now crashing when we try to open multiple files simultaneously.
    Yesterday, I narrowed down the problem to 6 plugins:
    IA32
    ADBC
    eBook
    EScript
    HLS
    PPKLite
    SaveAsRTS
    However, we discovered that that Comments and markup tool bars weren't loading. So I did a repair install on it.
    Now those plugins from yesterday work and Acroform.api is causing it to crash when opening multiple files.
    I did try other suggestion that involved using Icacls/cacls on dll files to no avail.
    It is running on XP SP3 fully updated with plenty of RAM and HDD space.
    Is there a way to fix this without reinstalling?

    I am not sure what's causing this problem on your machine because everything's working fine for me.
    What is the version of Acroform.api on your machine now.
    Do a Repair after deleting this file and see if it works.
    Enable Windows MSI logging (http://support.microsoft.com/kb/314852) before you do a repair, upload that log to some file sharing server, and paste its link here.

  • Saving Acrobat 9.0 files to open in Acrobat 5.0

    I just purchased Acrobat 9.0 Pro. We have a workgroup of 7 staff, 3 use Acrobat 5.0, 2 Acrobat 8.0 and 1 - Acrobat 9.0 Pro. The issue is that when we use 9.0 and try and save docs, then those working in 5.0 cannot open them. We have tried everything, optimisation PDF/X/A/E, etc. Still nothing, those using 5.0 cannot open the 9.0 saved documents. It states that the files have been damaged. Is there anything that can be done? Has anyone else encountered this issue?
    Yes, the natural answer maybe to upgrade everyone to 9.0, but I don't wish to. One of the main reasons is that many of our clients do not have 9.0 reader.
    Any advice?

    I had the same problem when I installed Acrobat 9.1.2 ... others with Acrobat 5.0 received the "damaged" message trying to open the files. I found this was fixed by re-saving the file in Acrobat 9.1.2 using the "Document", "Reduce file size", "Make compatible with Acrobat 5.0 and Later", "Save".  This works fine and the users with Acrobat 5.0 can open the file for editing/viewing.
    This is tedious to do for every file printed.
    I attempted to fix my problem ongoing by setting the Distiller settings that are supposed to be used by Acrobat. In Distiller V 9.1 "Settings", "Edit settings", "Compatability", picked "Acrobat 4.0 (PDF 1.3), "Save As". Distiller now displays "Compatibility: Acrobat 4.0 (PDF 1.3)".
    However, when I then print from Acrobat 9.1.2 the resulting file's "Properties" displays "PDF Producer: Acrobat Distiller 9.0.0 (Windows)" and "PDF Version: 1.5 (Acrobat 6.x)". And the file can not be opened in Acrobat 5.0
    This appears to be a problem with Distiller not correctly saving the PDF 1.3 parameters (it appears to save PDF 1.5 by default); I have contacted Adobe directly but have not received a reply.

  • Cannot open pdf files from websites with Adobe Acrobat X

    Since purchasing and having my IT technician install Adobe Acrobat X, I can no longer open pdf documents that are hosted on websites.  We have many pdf documents on our business network and MS SharePoint sites.  Since the upgrade these will not open directly when selected in the MS Browser.  I can download the files to my computer and then open them.  I see the same issue with pdf documents hosted on "outside" websites.  I have set associations to pdf files to Adobe Acrobat 10  rather than the reader that is also installed on this machine but still have this same issue.
    The error message window that opens in the browser says, "There is a problem with Adobe Acrobat/Reader.  If it is running, please exit and try again. (1:1)
    I have tried with the Adobe application running and with it not running and there is no difference.
    Is there something I can check or have my IT technician check to try and get this issue resolved?
    I am runing Windows XP Professional with the latest service packs.
    I am using Internet Explorer 8
    Thanks,
    Keith

    Hi Keith,
    Thanks for your mail.
    Here's the link to the KB article that gives the details of how to configure the SharePoint server for Acrobat X. These changes enable PDF files opened directly from the SharePoint browser to be recognized as SharePoint files by Acrobat and this can be verified by going to the File menu in Acrobat. The File menu will have a menu item SharePoint Server.
    http://kb2.adobe.com/cps/837/cpsid_83709.html  (The file on this link that you need to refer for the steps is "Enterprise Administration Guide" section "SharePoint Integration" )
    regards,
    Shivani

  • Cant open pdf file ..it says....the adobe/acrobat reader that is running can not be used to view PDF files in a web browser. please exit adobe/acrobat reader and exit your web brouser and try again

    cant open pdf file ..it says....The adobe/acrobat reader that is running can not be used to view PDF files in a web browser. please exit adobe/acrobat reader and exit your web browser and try again

    -> [[Troubleshooting extensions and themes]]
    -> Clear Cookies & Cache
    * https://support.mozilla.com/en-US/kb/Template:clearCookiesCache
    -> [[How to clear the cache#w_clear-the-cache|Clear the Network Cache]]
    '''Plugins Updates'''
    Your Flash plugin is quite older. You need to update it.
    * Adobe Flash Player 11.0.1.152 (3.59 MB)
    * http://get.adobe.com/flashplayer/
    Your Java plugin is quite older. You need to update it.
    * Java Version 6 Update 29
    * http://java.com/en/download/index.jsp
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    * https://www-dev.allizom.org/en-US/plugincheck/
    * http://www.mozilla.com/en-US/plugincheck/
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  • Can't open pdf files in Windows 8 with Acrobat XI

    I have windows 8, and Mozilla Thunderbird email client.  When attempting to open PDFs I get this message "Adobe Reader could not open 'Wiring Invoice 409343281 Dated 04_05_2013-2.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded)."  I have tried documents from numerous different sources, all with the same result.  I have uninstalled, reinstalled, repaired, restarted, etc.  I did not have this issue with XP and Acrobat reader X.   HELP!!  I cannot print invoices until this is corrected....thanks!

    Hi,
    Are you try to open PDF file attachments from Mozilla Thunderbird.?
    Could you try to save the PDF file locally and then try to open the PDF file?
    Or try downloading sample PDF from here http://www.samplepdf.com/sample.pdf and open it in Adobe Reader.
    Thanks

  • After upgrading acrobat 6.0 pro to  acrobat 6.0.1 Unable to open pdf file in IE

    I have down loaded acrobat 6.0.1 pro upgrade patch from adobe site.
    After upgrading pdf files are not opening in IE from our application.
    On top of 6.0.1 i have upgraded to 6.0.2->6.0.3->6.0.4
    On opening pdf files from IE it gives error "Document is damaged and it cannot be repaired"
    Thanks,
    Bhagya

    You should update all of the levels and retry. It may be a bug in 6.0.1. You have 5 more updates to go. That may not resolve the issue, in which case come back and indicate the problem. However, with what you are saying about Mozilla, it sounds like you need to update IE (I am not sure what you mean by 6 & 7, unless you are talking about different machines). Sometimes you have to do a fix on Acrobat after OFFICE is updated as I recall.
    I am only making suggestions about how to approach the problem. I have no clue what the problem is an can only suggest the steps I might take to resolve the issue. I forgot whether the plugin for IE is from Adobe or MS.

  • Help please I can not openening because: Error opening the document,  Acrobat can not open the file while printing another document

    Help, I ca not opening the file, beacause the mac says Error opening the document, Acrobat can not open the while printing another document

    Thank you very much for your replies Taggert_77 & swmtgoet_x :D
    Taggert77_: I have never used NetBeans. I only installed it in the bundle as I had read on another post that somehow installing the bundle magically helped another user with the same problem (he didn't know why it worked after that either).
    Before XP SP3 I was able to execute .jar file through cmd prompt. Now I am not.
    This file is executable, grab it and you will see. Here is a screen shot (program in front is FlashFXP, behind is the cmd prompt and what should happen):http://www.freeimagehosting.net/uploads/53273b4ddf.jpg
    swmtgoetx_: I only did the other cmd's to try to make it spit out something, anything lol :D
    The proper cmd is simply: java -jar soht-client-0.6.2.jar
    I did give your cmd a try, and it produced nothing :( (just like the other correct cmds)
    java -client -jar soht-client-0.6.2.jar soht.properties
    Thank you again...the mystery remains
    PS. If you do a search for this you'll find an amazing amount of XP SP3 users with the same problem and no solution posted that I could find except one chap that did the unistall install order that I did above).

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