Acrobat presets in Illustrator CS5 causing issues

When I created my PDF presets in Illustrator CS5.5., they were working fine until recently. I have files that I save as PDF's in Illustrator CS5.5.1 and either place the files in our templates in Illustrator, or a simple step and repaet of one vector art Ill. file 2 up. The issue is when I view the files in Acrobat X and the files are shifted or the second image of the step file won't show up. If I go back into the master files and do another save as for PDF it shows the CUSTOM setting at the top not my preset, so I select the preset (i made) again and it will work. Is this an Acrobat issue or an Illustrator issue? I reinstalled Illustrator, and deleted my old PDF settings and made new ones and that seemed to help for about 4 hours, and now I'm back to the same issues. Any help would be greatly appreciated.

That's an issue with the shared PDF stuff in newer versions of Acrobat. There's realy no fix for this misbehavior, it's more or less a "hard" compatibility issue.
Mylenium

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PDF created in Illustrator CS5 causing problems in InDesign CS5

I have created a wallpaper / background in Illustrator CS5 that measures 646mm x 303mm (it's for an A4 folder cover) is in CMYK colour mode and is made up of only 2 layers. Layer 1 is 3 rectangles - 1 the size of the page and 2 that are 50% of the full page. They are all filled in with a gradient. Layer 2 is 2 x waves made up os 2 lines then "Object", "Blend", "Specified Steps - 20", "Make". This is the extent of the graphics on this page. I have then saved it as a PDF (Illustrator Default) and it's size is 518k - pretty reasonable size.
Here's my problem - When I place the PDF in InDesign as the background for my folder it is slowing all my processes down is I put my view to "High Quality". I can move, resize, type or place anything without the program crashing or a monumental delay in whatever it is that I am trying to do. Printing is also taking an excessive amount of time when I try to print off the PDF (created from the InDesign file and being all of 1.2MB).
Also - the illustrator document has now crashed once.
Other things that might be useful to know is that I am running on Windows XP, Office 2010, 32 bit, and have the whole CS5 package.
I can't think of any other information to give.
Do you think there is a system problem? File issue? Any advice would be FANTASTIC.
Thank you!!!!!

That's an issue with the shared PDF stuff in newer versions of Acrobat. There's realy no fix for this misbehavior, it's more or less a "hard" compatibility issue.
Mylenium

Illustrator CS5 font issue

I know this is a quirky issue, but I'm hoping someone can help me solve it.
I just bought Illustrator CS5 for Windows last week. Prior to installing it, I had a full set of Myriad Pro variations on my system. Those included Semibold Condensed and Semibold Condensed Italic, plus Semibold Black and Semibold Black Italic.
After installing Illustrator CS5 with its default settings, the four variations above were no longer on my system. Opening older files using them in Photoshop CS4 gave me an error message that the fonts weren't found.
I see that Illustrator CS5 came with some fonts, including some members of the Myriad Pro family - but not these 4.
I'm wondering what happened to my previous fonts. And I'm also wondering where I got them originally. I have Photoshop CS4, InDesign CS4, Dreamweaver CS4 and Acrobat 9 Pro all installed on my system. But I checked the discs for all of those and these 4 faces weren't on any of them. I know I didn't buy them separately. But I can't figure out where I got them so that I can reinstall them.
Does anyone who why they would have disappeared with the installation of Illustrator CS5? And do these 4 come standard with some Adobe program that I may have installed but haven't checked?
I know it's weird but it's making me crazy. I've used these quite often and have several existing files that need them.
Thanks in advance for your help.

I was thinking the same thing about the legitimacy of the fonts. These are just a single .otf file download. I don't see those files free anywhere else, so I'm thinking they're either knockoffs or illegal downloads. But the .otf file properties say "Authors Robert Slimbach and Carol Twombly. Copyright 2000 Adobe Systems, Inc. Myriad is a registered trademark of Adobe Systems." I'm just not going to take a chance. Probably turn my computer into a pumpkin!
Thanks to everyone for the help.
P.S. I mistyped the face names in the original message. They are actually Semibold Condensed and Semibold Condensed Italic, plus Black Condensed and Black Condensed Italic. Looks like they're available on Adobe's site.

Illustrator cs5 selecting issue in mountain lion

I'm having a strange issue using illustrator cs5 after updating to mountain lion. I have a line of text that I rotated and copied several times so it resembles an asterisc shape * (3 lines of type fanned out over a central point). When I select 1 line of type, 2 or more lines are selecting. It happens even if I try to click in an empty area of the file (white space). The kicker is that it even happens in outline view (even in the white space). Any help is appreciated.
Thanks

Not sure what is happening, but a workaround might be to put each line of type on its own layer, then lock and/or hide layers you don't want to select.
DS

[Help] Genius F610 + Adobe Illustrator CS5 = pressure issues

Hey folks!
So I bought Genius F610 (newest drivers from genius web installed), iMac OSX 10.5.8 and Illustrator CS5
Pen pressure is working in Photoshop just fine and in Illustrator it only works with Wacom 6D brushes with my custom made and predefined when I try to edit them it is greyed out as it is calligraphic brush also.
Can anybody help with this?

I had the same issue, Mylenium where is this notion of flaky emulation? Genius produce their own products, as it turns out my solutions proves that this seems to be an issue with illustrator where it directly supports only wacom drivers, which is obviously a software issue, it should support any pressure pen devices. Besides why does it work with photoshop ? perhaps adobe should directly support certain mouse products too then.
anyway heres the solution, make sure you have the latest driver from Genius,
Then just go to the wacom site and download/install the Wireless Pen Tablet: ftp://ftp.wacom-europe.com/pub/Mac/cons525-3_int.dmg
Tested on Mac OS Lion
With Genius G Pen F610
Latest genius driver, think its 2.8 for the mac
Wacome driver: ftp://ftp.wacom-europe.com/pub/Mac/cons525-3_int.dmg

Illustrator CS5 causing my macbook pro to crash/reboot

I am running OS X 10.9.5 on my MacBook Pro with Adobe CS5. When using Illustrator (and sometimes Photoshop) it will cause my entire computer to suddenly shutdown and restart. It often happens when hitting the save command but has happened while running other functions as well. Does anyone have knowledge as to what is causing this?

Hi mariahleila,
It would be good if you can provide the crash log.
Regards,
Sumit Singh

Acrobat Pro 8 - Linking files causes issue

We create projects that contain multiple PDFs (the number varies). For each project, a table of contents (TOC) is created. The bookmarks within the TOC are links to other PDFs. The issue we've begun experiencing is that after linking to a file, when previewing the document (via clicking the Pages option), one or more pages appear blank. Acrobat crashes at this point. When opened, the linked file will open, but contains blank pages. We then have to replace the pages with the source, which works fine.
This issue results in the process taking several times longer than it should. The process the user uses is pasted below. I was unable to find a similar issue via Google or searching the Adobe forums. Any help will be appreciated. Thank you.
Inserting Files into the Bookmark Tabs
ALWAYS START FROM THE TABLE OF CONTENTS (TOC)
1. CTRL + SHIFT + D (delete all but 1 page of the TOC)
2. CTRL + SHIFT + I (insert the pdf file associated with the tab)
3. CTRL + SHIFT + D (delete the rest of the TOC – always #1)
4. CTRL + SHIFT + S (Save as: select the pdf file you inserted)
5. On the tab/Bookmark you're working on
a. Right click – Left Click
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d. Tab (the current title will become highlighted)
e. CTRL + V (to paste the text you just copied)
f. Press OK
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Errors:

Thank you.
Adobe Acrobat Professional v8.0.0
Windows 7 Professional SP 1

Is there a way to set default PDF options/presets in Illustrator CS5?

I do a lot of design and have a custom preset created for saving my .ai files to .pdf. It's not a big deal but it's a little tedious switching from the default adobe PDF preset to my custom preset every time I save as to a PDF (Besides the ocassional times where I forget to switch it altogether, having my preset set to default would eliminate that).
So I guess is there a way to set my custom preset as the default option for .PDFs? Thanks.

Unfrotunately, I tried that and I guess you're not allowed to delete the presets that Adobe's created in Illustrator
(Unless there's a way to find the actual preset file in Finder and delete that? Not sure because I've deleted the presets in HD/Library/Application Support/Adobe/ AdobePDF/Settings but an Illustrator Default still appears).
Thanks though.

Undefined PDF Presets in Illustrator CS5

I'm encountering a problem when attempting to retrieve a list of PDF preset names in both AppleScript and JavaScript. Here are the steps I'm performing:
1) Launch Illustrator
2) Run the following AppleScript:
     tell application "Adobe Illustrator"
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     end tell
or JavaScript:
     app.PDFPresetsList;
When I run the AppleScript, I receive an error: "Adobe Illustrator got an error: an Illustrator error occurred: 1128353350 ('FNAC')" number 1200. (Sometimes, 'ACVI' is listed instead of 'FNAC'.)
When I run the JavaScript, I receive: "Result: undefined"
If I retrieve Illustrator's properties via AppleScript, I can see that the PDF presets property appears as 'missing value'.
The only workaround I've found is to manually go to Illustrator and choose "Edit > Adobe PDF Presets", and then immediately click "OK" to close the window. Whatever this does seems to fix the problem, and if I run the scripts again, they produce the correct results until Illustrator is relaunched, at which time the problem begins again. I'm wondering if anyone else is experiencing this, and if anyone has come up with any other workarounds, preferably one that doesn't require manual work.
Much appreciated.
-Ben

When I run the script (either from the ESTK or within AI) it gives me a combined list from two different sources. The first is the list of the suite installed joboptions which are located in OS/HD/Library/Application Support/Adobe/Adobe PDF/Settings like this
The other joboptions shown are the user defined ones from <your account>/Library/Applicaton Support/Adobe/Adobe PDF/Settings like this
and here's the list from running the script from AI
I will have to agree with MuppetMark that it is something with your install that is off.

Illustrator CS5 font issues with OS 10.10 (Yosemite)

After installing OS 10.10 (Yosemite) the font pull-downs do not display the names of the fonts--only the symbol for the font, i.e. Opentype, etc. I've tried emptying the font caches in Illustrator, but to no avail. Anyone else having this problem?

Go to System Preferences/Display and check the box that says Reduce Transparency.

Font issue occurs when creating pdf file from Illustrator CS5.

I have some design files which are created in Illustrator CS5 and I made them as a pdf file using InDesign CS5 while I open the pdf file in Acrobat Pro 9 I have no issue with the file but my client is using Acrobat Pro 7 while they open the pdf file in Acrobat pro 7 junk characters(rectangular boxes) are appearing in it. Can anyone please look in to this and confirm is this a version bug or something else? It would be much appreciated if some give any idea to get rid of this issue.

Aside from the PDF version, but to follow-up to what David is getting at, you are likelythe fonts are not embedding. Because they reside on your system you see the PDF as it should be. Your client likely does not have the fonts installed.
Make sure your ID export of the document is including the fonts. If that still does not work, check to make certain the fonts you are using allow them to be embedded.
If all else fails, seeing how this PDF is for client review (I assume) have the PDF settings set to convert type to outlines. This gets you past the current dilemma as you figure out the cause.
Take care, Mike

Color variations from Adobe Illustrator CS5 to Acrobat 9 (PDF)

I'm a new designer who is trying to solve issues of color variations when I create a PDF file from Illustrator CS5. Can anyone tell me what I need to do to ensure that the colors match from application to application? Do I need to select certain settings for RGB, CYMK, or other color libraries (i.e., Pantone)? Thanks for the help!

If you are creating your PDF using Save As > PDF or Print > PDF; your selections in Illustrator's Color Settings should go with the file. However, it could also be the settings you choose when you create the PDF. I use Distiller where I can use the same settings from Illustrator and have them embedded in the PDF when distilled. The key being that settings match when you create the PDF.

Help Please: White strips in printout using Illustrator CS5 Acrobat pro 9, and Adobe reader X

Hallo,
I have a big problem with printing PDF file using Illustrator CS5 Acrobat pro 9, and Adobe reader X , I get a white strip in printout. if I convert the PDF file to JPEG I get normal printout. Thanks in advance
OS: windows7 32 bit. 2 GB ram
Printer: HP C6280

Illustrator
File > Save As > Adobe PDF

Illustrator CS5/CS6 on OSX 10.9.1 - Issue with loading fonts.

I'm using Illustrator CS6 on OSX 10.9.1. Ever since I've upgraded to OSX Mavericks, Illustrator has stopped loading some of the document fonts even though they are enabled and available for other applications. I get the font missing dialog every time I open the artboard after a system restart. I usually resolve this by opening the Font Book app, disabling and re-enabling the fonts. This refreshes the artboard and the fonts then appear to work as normal. Initially, I suspected a compatability issue with Illustrator CS5 and OSX Mavericks, but after upgrading to CS6, I continue to have the same issue. The fonts in question are ttfs and these worked fine previously.
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Do you use any third party font maangement tool?
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Illustrator CS5 issues after upgrading to OS X Yosemite

Hi, I upgraded to OS X Yosemite recently and since then
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Adobe has a forum. I'd look there to see if others are having issues.
It is entirely possible that CS5 isn't fully compatible with Yosemite. Adobe's preferences is to push/support their subscription Creative Cloud, and making older software work is kinda counter to that. (and honestly I couldn't install CS2 on my windows 8 machine, the minimum compatibility was CS3 for Windows 8, so it's not unknown for Adobe programs to have a limited backwards compatibility)

Acrobat presets in Illustrator CS5 causing issues

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