Acrobat print window crashed when try to a print the PDF opened through browser
Hi,
I have Acobat pro and reader installed on my machine.
I have set the properties - Open pdf in browser. So, all the PDFs are opening in browser uses Acrobat not the reader.
And this is way I want. It was woking fine on Windows XP.
After Windows 7 upgrade, Print option on acrobat (pdf opened in browser), makes browser crashed. Printing window (pop up) appears but looks it is hanged. No OK, cancel buttons appears.
If I uncheck the acrobat properties - Open pdf in browser, then it works fine. But my other applications which need acrobat in the browser start crashing.
Is there any property/setting which is restricting print dialog box/ making browser not to respond?
Please advise.
Yes, I updated Acrobat through update option last week.
Acrobat 9.5.2
Windows 7 64 bit OS
Adobe Reader XI
Browser IE 10
In print window couple of fields which get drop down automatically have blank values.
Please let me know if you need more information.
Arcobat shows proper print window (pop up) if I uncheck the checkbox - Open pdf in browser. And then I open pdf in acrobat and try to print it.
Similar Messages
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Acrobat crashed when try to a print the PDF opened through browser
Hi,
I have Acobat pro and reader installed on my machine.
I have set the properties - Open pdf in browser. So, all the PDFs are opening in browser uses Acrobat not the reader.
And this is way I want. It was woking fine on Windows XP.
After Windows 7 upgrade, Print option on acrobat (pdf opened in browser), makes browser crashed. Printing window (pop up) appears but looks it is hanged. No OK, cancel buttons appears.
If I uncheck the acrobat properties - Open pdf in browser, then it works fine. But my other applications which need acrobat in the browser start crashing.
Is there any property/setting which is restricting print dialog box/ making browser not to respond?
Please advise.Yes, I updated Acrobat through update option last week.
Acrobat 9.5.2
Windows 7 64 bit OS
Adobe Reader XI
Browser IE 10
In print window couple of fields which get drop down automatically have blank values.
Please let me know if you need more information.
Arcobat shows proper print window (pop up) if I uncheck the checkbox - Open pdf in browser. And then I open pdf in acrobat and try to print it. -
Acrobat pro DC crashes when running preflight (digital printing, colors)
Have just installed acrobat dc, having used acrobat 8 earlier..
now i cant run preflight for digital printing wo crashing.
Process:
AdobeAcrobat [17194]
Path:
/Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/MacOS/AdobeAcrobat
Identifier:
com.adobe.Acrobat.Pro
Version:
15.007.20033 (15.007.20033)
Code Type:
X86-64 (Native)
Parent Process: launchd [273]
Responsible:
AdobeAcrobat [17194]
User ID:
502
Date/Time:
2015-04-08 12:56:13.588 +0200
OS Version:
Mac OS X 10.9.5 (13F34)
Report Version: 11
Anonymous UUID: E47C2846-87CA-7968-63CC-5ACE7B35B3CD
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000000000d0
VM Regions Near 0xd0:
-->
__TEXT
0000000108dc4000-0000000108dc7000 [ 12K] r-x/rwx SM=COW /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/MacOS/AdobeAcrobat
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.PreflightLib
0x000000012f746f48 CInsp2CommonUI::CheckOpenPDFDoc(PRC::CPRCEngine const&, PRC::Detail::CID<PRC::CProfile> const&, PRC::CPackage*, int, int, bool (*)(CDocumentData const&, int, bool, CPageData const*, CSASnippet const*, CPreCompRule const*, Inspk_EPreflightPart, void*), void*, int (*)(unsigned int, unsigned int, Inspk_EPreflightPart, unsigned char*, unsigned int, void*), void (*)(void*), void (*)(void*), void*, bool, FileSys::CFileSpec (*)(Inspk_ESaveAsReason, Inspk_ESaveAsReasonPDFX, Inspk_EPDFXVersion, Inspk_ESaveAsReasonPDFA, Inspk_EPDFAVersion, FileSys::CFileSpec const&, void*), void*, std::set<OPAQUE_64_BITS, CCosObjEval2, std::allocator<OPAQUE_64_BITS> > (*)(_t_CosDoc*, void*), void*, CInsp2CommonUI::EPreflightAction, bool, bool, bool, CInspektor2Machine::TBondedMachine::EMachineType, bool (*)(std::basic_string<wchar_t, std::char_traits<wchar_t>, std::allocator<wchar_t> > const&, ESequenceStepType, void*), void*, int) + 2100
1 com.adobe.PreflightLib
0x000000012f7466a0 CInsp2CommonUI::CheckPDFDocument(_t_PDDoc*, PRC::CPRCEngine const&, PRC::Detail::CID<PRC::CProfile> const&, PRC::CPackage*, int, int, bool (*)(CDocumentData const&, int, bool, CPageData const*, CSASnippet const*, CPreCompRule const*, Inspk_EPreflightPart, void*), void*, int (*)(unsigned int, unsigned int, Inspk_EPreflightPart, unsigned char*, unsigned int, void*), void (*)(void*), void (*)(void*), void*, bool, FileSys::CFileSpec (*)(Inspk_ESaveAsReason, Inspk_ESaveAsReasonPDFX, Inspk_EPDFXVersion, Inspk_ESaveAsReasonPDFA, Inspk_EPDFAVersion, FileSys::CFileSpec const&, void*), void*, std::set<OPAQUE_64_BITS, CCosObjEval2, std::allocator<OPAQUE_64_BITS> > (*)(_t_CosDoc*, void*), void*, CInsp2CommonUI::EPreflightAction, bool, bool, bool, CInspektor2Machine::TBondedMachine::EMachineType, bool (*)(std::basic_string<wchar_t, std::char_traits<wchar_t>, std::allocator<wchar_t> > const&, ESequenceStepType, void*), void*, int) + 296
2 com.adobe.PreflightLib
0x000000012e6ae097 CPreflightDlgManager::checkPDFDocument(CInsp2CommonUI*, _t_PDDoc*, PRC::CPRCEngine const&, PRC::Detail::CID<PRC::CProfile> const&, int, int, bool (*)(CDocumentData const&, int, bool, CPageData const*, CSASnippet const*, CPreCompRule const*, Inspk_EPreflightPart, void*), void*, int (*)(unsigned int, unsigned int, Inspk_EPreflightPart, unsigned char*, unsigned int, void*), void (*)(void*), void (*)(void*), void*, bool, FileSys::CFileSpec (*)(Inspk_ESaveAsReason, Inspk_ESaveAsReasonPDFX, Inspk_EPDFXVersion, Inspk_ESaveAsReasonPDFA, Inspk_EPDFAVersion, FileSys::CFileSpec const&, void*), void*, std::set<OPAQUE_64_BITS, CCosObjEval2, std::allocator<OPAQUE_64_BITS> > (*)(_t_CosDoc*, void*), void*, bool, bool) + 547
3 com.adobe.PreflightLib
0x000000012f403d01 (anonymous namespace)::callExecuteProfile(CInsp2CommonUI*, bool, CPreflightDlgManagerHelper::EForceDynParamTypeHelper) + 5377
4 com.adobe.PreflightLib
0x000000012f3f6fc3 (anonymous namespace)::doCalls_(CInsp2CommonUI*, CPreflightFrameDlg::EMenu) + 359
5 com.adobe.PreflightLib
0x000000012f3f502a (anonymous namespace)::doCalls(char const*, unsigned int, char const*, char const*, char const*, CInsp2CommonUI*, bool, CPreflightFrameDlg::EMenu) + 816
6 com.adobe.PreflightLib
0x000000012f3f53c0 CPreflightDlgManagerHelper::doAnalyzeSelection(char const*, unsigned int, char const*, char const*, char const*, CInsp2CommonUI*, CPreflightDlgManagerHelper::EForceDynParamTypeHelper, bool, bool) + 76
7 com.adobe.PreflightLib
0x000000012e6ad411 CPreflightDlgManager::doAnalyzeSelection(char const*, unsigned int, char const*, char const*, char const*, CInsp2CommonUI*, CPreflightDlgManager::EForceDynParamType, bool, bool) + 77
8 com.adobe.PreflightLib
0x000000012f22e9e9 CPreflightFrameDlg::eventMenu(wxCommandEvent&) + 353
9 com.adobe.PreflightLib
0x000000013055e19a wxEvtHandler::ProcessEventIfMatchesId(wxEventTableEntryBase const&, wxEvtHandler*, wxEvent&) + 88
10 com.adobe.PreflightLib
0x000000013055e0ac wxEventHashTable::HandleEvent(wxEvent&, wxEvtHandler*) + 108
11 com.adobe.PreflightLib
0x000000013055eb03 wxEvtHandler::TryHereOnly(wxEvent&) + 73
12 com.adobe.PreflightLib
0x000000013055ea28 wxEvtHandler::ProcessEventLocally(wxEvent&) + 40
13 com.adobe.PreflightLib
0x000000013055e9b9 wxEvtHandler::ProcessEvent(wxEvent&) + 87
14 com.adobe.PreflightLib
0x000000013055e877 wxEvtHandler::ProcessPendingEvents() + 237
15 com.adobe.PreflightLib
0x0000000130599b9f wxAppConsoleBase::ProcessPendingEvents() + 121
16 com.adobe.PreflightLib
0x00000001302cfb6e (anonymous namespace)::MyTimerProc(__EventLoopTimer*, void*) + 402
17 com.apple.CoreFoundation
0x00007fff8e6cb3e4 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20
18 com.apple.CoreFoundation
0x00007fff8e6caf1f __CFRunLoopDoTimer + 1151
19 com.apple.CoreFoundation
0x00007fff8e73c5aa __CFRunLoopDoTimers + 298
20 com.apple.CoreFoundation
0x00007fff8e6866a5 __CFRunLoopRun + 1525
21 com.apple.CoreFoundation
0x00007fff8e685e75 CFRunLoopRunSpecific + 309
22 com.apple.HIToolbox
0x00007fff8e369a0d RunCurrentEventLoopInMode + 226
23 com.apple.HIToolbox
0x00007fff8e369685 ReceiveNextEventCommon + 173
24 com.apple.HIToolbox
0x00007fff8e3695bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
25 com.apple.AppKit
0x00007fff887af24e _DPSNextEvent + 1434
26 com.apple.AppKit
0x00007fff887ae89b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
27 com.apple.AppKit
0x00007fff887a299c -[NSApplication run] + 553
28 com.adobe.Acrobat.framework
0x0000000108dd735b 0x108dcf000 + 33627
29 com.adobe.Acrobat.framework
0x0000000108dd5c40 RunAcrobat + 236
30 com.adobe.Acrobat.Pro
0x0000000108dc5cb2 main + 86
31 com.adobe.Acrobat.Pro
0x0000000108dc5c54 start + 52
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x00007fff90754662 kevent64 + 10
1 libdispatch.dylib
0x00007fff84ca4421 _dispatch_mgr_invoke + 239
2 libdispatch.dylib
0x00007fff84ca4136 _dispatch_mgr_thread + 52
Thread 2:: Dispatch queue: NSOperationQueue 0x6080004308c0
0 libsystem_kernel.dylib
0x00007fff90753a3a __semwait_signal + 10
1 libsystem_c.dylib
0x00007fff91222dc0 nanosleep + 200
2 com.apple.Foundation
0x00007fff8a372cfd +[NSThread sleepForTimeInterval:] + 156
3 com.adobe.Acrobat.framework
0x0000000109cfb47b 0x108dcf000 + 15910011
4 com.apple.Foundation
0x00007fff8a2e9f31 -[__NSOperationInternal _start:] + 631
5 com.apple.Foundation
0x00007fff8a2e9bdb __NSOQSchedule_f + 64
6 libdispatch.dylib
0x00007fff84ca228d _dispatch_client_callout + 8
7 libdispatch.dylib
0x00007fff84ca67e3 _dispatch_async_redirect_invoke + 154
8 libdispatch.dylib
0x00007fff84ca228d _dispatch_client_callout + 8
9 libdispatch.dylib
0x00007fff84ca4082 _dispatch_root_queue_drain + 326
10 libdispatch.dylib
0x00007fff84ca5177 _dispatch_worker_thread2 + 40
11 libsystem_pthread.dylib
0x00007fff8f512ef8 _pthread_wqthread + 314
12 libsystem_pthread.dylib
0x00007fff8f515fb9 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib
0x00007fff90753716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff8f513c3b _pthread_cond_wait + 727
2 com.adobe.AGM
0x000000010b7202e2 AGMMessageQueueImpl::Pull() + 68
3 com.adobe.AGM
0x000000010b72021d AGMWorkQueueTask::operator()() + 73
4 com.adobe.AGM
0x000000010bab66c3 boost::(anonymous namespace)::thread_proxy(void*) + 136
5 libsystem_pthread.dylib
0x00007fff8f511899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff8f51172a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff8f515fc9 thread_start + 13
Thread 4:
0 libsystem_kernel.dylib
0x00007fff9074fa1a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff9074ed18 mach_msg + 64
2 com.apple.CoreFoundation
0x00007fff8e686f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation
0x00007fff8e686539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation
0x00007fff8e685e75 CFRunLoopRunSpecific + 309
5 com.apple.AppKit
0x00007fff8894f05e _NSEventThread + 144
6 libsystem_pthread.dylib
0x00007fff8f511899 _pthread_body + 138
7 libsystem_pthread.dylib
0x00007fff8f51172a _pthread_start + 137
8 libsystem_pthread.dylib
0x00007fff8f515fc9 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib
0x00007fff90753e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff8f512f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff8f515fb9 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib
0x00007fff90753716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff8f513c3b _pthread_cond_wait + 727
2 com.adobe.Acrobat.framework
0x000000010923d02f 0x108dcf000 + 4644911
3 com.adobe.Acrobat.framework
0x000000010922ddb1 0x108dcf000 + 4582833
4 com.adobe.Acrobat.framework
0x0000000109d848bf 0x108dcf000 + 16472255
5 com.adobe.Acrobat.framework
0x0000000109229753 0x108dcf000 + 4564819
6 com.adobe.Acrobat.framework
0x0000000109237804 0x108dcf000 + 4622340
7 libsystem_pthread.dylib
0x00007fff8f511899 _pthread_body + 138
8 libsystem_pthread.dylib
0x00007fff8f51172a _pthread_start + 137
9 libsystem_pthread.dylib
0x00007fff8f515fc9 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib
0x00007fff9075464a kevent + 10
1 com.adobe.Acrobat.framework
0x000000010a551aab 0x108dcf000 + 24652459
2 com.adobe.Acrobat.framework
0x000000010a4a12bd 0x108dcf000 + 23929533
3 libsystem_pthread.dylib
0x00007fff8f511899 _pthread_body + 138
4 libsystem_pthread.dylib
0x00007fff8f51172a _pthread_start + 137
5 libsystem_pthread.dylib
0x00007fff8f515fc9 thread_start + 13
Thread 8:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib
0x00007fff9074fa1a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff9074ed18 mach_msg + 64
2 com.apple.CoreFoundation
0x00007fff8e686f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation
0x00007fff8e686539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation
0x00007fff8e685e75 CFRunLoopRunSpecific + 309
5 com.apple.Foundation
0x00007fff8a348ff7 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348
6 com.apple.Foundation
0x00007fff8a348dfb __NSThread__main__ + 1318
7 libsystem_pthread.dylib
0x00007fff8f511899 _pthread_body + 138
8 libsystem_pthread.dylib
0x00007fff8f51172a _pthread_start + 137
9 libsystem_pthread.dylib
0x00007fff8f515fc9 thread_start + 13
Thread 9:: com.apple.CFSocket.private
0 libsystem_kernel.dylib
0x00007fff907539aa __select + 10
1 com.apple.CoreFoundation
0x00007fff8e6d2a03 __CFSocketManager + 867
2 libsystem_pthread.dylib
0x00007fff8f511899 _pthread_body + 138
3 libsystem_pthread.dylib
0x00007fff8f51172a _pthread_start + 137
4 libsystem_pthread.dylib
0x00007fff8f515fc9 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib
0x00007fff907549f2 read + 10
1 com.adobe.Acrobat.framework
0x000000010922c133 0x108dcf000 + 4575539
2 com.adobe.Acrobat.framework
0x000000010922a604 0x108dcf000 + 4568580
3 com.adobe.Acrobat.framework
0x00000001092341ac 0x108dcf000 + 4608428
4 com.adobe.Acrobat.framework
0x0000000109229753 0x108dcf000 + 4564819
5 com.adobe.Acrobat.framework
0x0000000109237804 0x108dcf000 + 4622340
6 libsystem_pthread.dylib
0x00007fff8f511899 _pthread_body + 138
7 libsystem_pthread.dylib
0x00007fff8f51172a _pthread_start + 137
8 libsystem_pthread.dylib
0x00007fff8f515fc9 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib
0x00007fff9074fa1a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff9074ed18 mach_msg + 64
2 com.apple.CoreFoundation
0x00007fff8e686f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation
0x00007fff8e686539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation
0x00007fff8e685e75 CFRunLoopRunSpecific + 309
5 com.adobe.AcrobatPlugin.EFS
0x000000010f6b041b 0x10f696000 + 107547
6 com.apple.Foundation
0x00007fff8a348dfb __NSThread__main__ + 1318
7 libsystem_pthread.dylib
0x00007fff8f511899 _pthread_body + 138
8 libsystem_pthread.dylib
0x00007fff8f51172a _pthread_start + 137
9 libsystem_pthread.dylib
0x00007fff8f515fc9 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib
0x00007fff90753e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff8f512f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff8f515fb9 start_wqthread + 13
Thread 13:
0 libsystem_kernel.dylib
0x00007fff907539aa __select + 10
1 com.adobe.AcrobatPlugin.Comments 0x000000011a5ee008 0x11a28e000 + 3538952
2 com.adobe.AcrobatPlugin.Comments 0x000000011a5ee425 0x11a28e000 + 3540005
3 com.adobe.AcrobatPlugin.Comments 0x000000011a5ee75b 0x11a28e000 + 3540827
4 com.adobe.AcrobatPlugin.Comments 0x000000011a57ef13 0x11a28e000 + 3084051
5 com.adobe.AcrobatPlugin.Comments 0x000000011a77bc0f 0x11a28e000 + 5168143
6 libsystem_pthread.dylib
0x00007fff8f511899 _pthread_body + 138
7 libsystem_pthread.dylib
0x00007fff8f51172a _pthread_start + 137
8 libsystem_pthread.dylib
0x00007fff8f515fc9 thread_start + 13
Thread 14:
0 libsystem_kernel.dylib
0x00007fff90753716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff8f513c3b _pthread_cond_wait + 727
2 com.adobe.Acrobat.framework
0x000000010a548189 0x108dcf000 + 24613257
3 com.adobe.Acrobat.framework
0x000000010a547100 0x108dcf000 + 24609024
4 com.adobe.Acrobat.framework
0x000000010a545257 0x108dcf000 + 24601175
5 libsystem_pthread.dylib
0x00007fff8f511899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff8f51172a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff8f515fc9 thread_start + 13
Thread 15:
0 libsystem_kernel.dylib
0x00007fff90753e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff8f512f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff8f515fb9 start_wqthread + 13
Thread 16:
0 libsystem_kernel.dylib
0x00007fff90753e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff8f512f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff8f515fb9 start_wqthread + 13
Thread 17:
0 libsystem_kernel.dylib
0x00007fff90753e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff8f512f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff8f515fb9 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000002 rcx: 0x000000000000d170 rdx: 0x000000000000d16f
rdi: 0x000000010c5bbf80 rsi: 0x0000000000000008 rbp: 0x00007fff56e37480 rsp: 0x00007fff56e370d0
r8: 0x0000000000000000 r9: 0x0000000000000009 r10: 0x0000000000001200 r11: 0x00000000e090031e
r12: 0x00006080008c3cd0 r13: 0x00007fea185c9a80 r14: 0x00007fff56e371d0 r15: 0x0000000000001006
rip: 0x000000012f746f48 rfl: 0x0000000000010202 cr2: 0x00000000000000d0
Logical CPU:
1
Error Code:
0x00000004
Trap Number:
14
Binary Images:
0x108dc4000 -
0x108dc6fff +com.adobe.Acrobat.Pro (15.007.20033 - 15.007.20033) <FD883658-7F81-3781-BF5A-E7160ECDEA5E> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/MacOS/AdobeAcrobat
0x108dcf000 -
0x10b279ff7 +com.adobe.Acrobat.framework (15.007.20033 - 15.007.20033) <22778E59-6EA4-3260-96A9-1641284117D2> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/Acrobat.framework/Versions/A/Acrobat
0x10b5ac000 -
0x10b6f9ff7 +com.adobe.ACE (AdobeACE 2.20.02.34252 - 2.20.02.34252) <DF2FA57B-FF8B-3AB3-8202-A48B685F3AF9> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x10b713000 -
0x10bd0ffff +com.adobe.AGM (AdobeAGM 4.30.57.1 - 4.30.57.1) <717F95AB-749A-3578-9109-42CC1DC7DF89> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x10c1f8000 -
0x10c217fff +com.adobe.BIB (AdobeBIB 1.2.03.34252 - 1.2.03.34252) <AC4C9DD4-7FFA-3ABC-AF3D-5BB1201EC482> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x10c21f000 -
0x10c544ff7 +com.adobe.CoolType (AdobeCoolType 5.14.04.34252 - 5.14.04.34252) <6E348DF6-055E-3008-8B75-3D9A6EB0C16E> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x10e1ef000 -
0x10e1f1ff7 com.apple.textencoding.unicode (2.6 - 2.6) <0EEF0283-1ACA-3147-89B4-B4E014BFEC52> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x10e50f000 -
0x10e533ff7 +com.adobe.AXE8SharedExpat (AdobeAXE8SharedExpat 3.9.0.33931 - 3.9.0.33931) <FC64B09E-8B23-3E05-B03A-5CB9BFB60586> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8Shared Expat
0x10f62c000 -
0x10f63efff libTraditionalChineseConverter.dylib (61) <A182514D-426F-3D5F-BA69-4C4A4680ECB8> /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
0x10f683000 -
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0x7fff885ecfff com.apple.ApplicationServices (48 - 48) <3E3F01A8-314D-378F-835E-9CC4F8820031> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x7fff88659000 -
0x7fff886a4fff com.apple.ImageCaptureCore (5.0 - 5.0) <F529EDDC-E2F5-30CA-9938-AF23296B5C5B> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCore
0x7fff886a5000 -
0x7fff886b8ff7 com.apple.AppContainer (3.0 - 1) <BD342039-430E-39FE-BC2D-8F97B557548E> /System/Library/PrivateFrameworks/AppContainer.framework/Versions/A/AppContainer
0x7fff886b9000 -
0x7fff886b9ff7 libkeymgr.dylib (28) <3AA8D85D-CF00-3BD3-A5A0-E28E1A32A6D8> /usr/lib/system/libkeymgr.dylib
0x7fff886ba000 -
0x7fff886c1fff com.apple.NetFS (6.0 - 4.0) <8E26C099-CE9D-3819-91A2-64EA929C6137> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff886c2000 -
0x7fff886cbfff com.apple.DisplayServicesFW (2.8 - 360.8.14) <816A9CED-1BC0-3C76-8103-1B9BE0F723BB> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayServices
0x7fff8871d000 -
0x7fff8878afff com.apple.SearchKit (1.4.0 - 1.4.0) <B9B8D510-A27E-36B0-93E9-17146D9E9045> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framewo rk/Versions/A/SearchKit
0x7fff8878b000 -
0x7fff89301ff7 com.apple.AppKit (6.9 - 1265.21) <9DC13B27-841D-3839-93B2-3EDE66157BDE> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff89302000 -
0x7fff89304fff com.apple.SecCodeWrapper (3.0 - 1) <DE7CA981-2B8B-34AC-845D-06D5C8F10441> /System/Library/PrivateFrameworks/SecCodeWrapper.framework/Versions/A/SecCodeWrapper
0x7fff89305000 -
0x7fff89364fff com.apple.framework.CoreWLAN (4.3.3 - 433.48) <1F17FA12-6E84-309D-9808-C536D445FA6E> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x7fff8939b000 -
0x7fff8939efff com.apple.AppleSystemInfo (3.0 - 3.0) <61FE171D-3D88-313F-A832-280AEC8F4AB7> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSystemInfo
0x7fff8939f000 -
0x7fff893e1ff7 libauto.dylib (185.5) <F45C36E8-B606-3886-B5B1-B6745E757CA8> /usr/lib/libauto.dylib
0x7fff893ec000 -
0x7fff893edfff libsystem_sandbox.dylib (278.11.1) <0D0B13EA-6B7A-3AC8-BE60-B548543BEB77> /usr/lib/system/libsystem_sandbox.dylib
0x7fff893ee000 -
0x7fff893f1ffc com.apple.IOSurface (91.1 - 91.1) <D00EEB0C-8AA8-3986-90C1-C97B2486E8FA> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff89432000 -
0x7fff89466fff libssl.0.9.8.dylib (52) <51C844FF-D7CD-3525-9ABB-84B8DD11D5E4> /usr/lib/libssl.0.9.8.dylib
0x7fff89467000 -
0x7fff8946dff7 libsystem_platform.dylib (24.90.1) <3C3D3DA8-32B9-3243-98EC-D89B9A1670B3> /usr/lib/system/libsystem_platform.dylib
0x7fff896f8000 -
0x7fff89710ff7 com.apple.openscripting (1.4 - 157) <B3B037D7-1019-31E6-9D17-08E699AF3701> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework /Versions/A/OpenScripting
0x7fff89711000 -
0x7fff8977dfff com.apple.framework.IOKit (2.0.1 - 907.100.13) <057FDBA3-56D6-3903-8C0B-849214BF1985> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff8977e000 -
0x7fff897b6ff7 com.apple.RemoteViewServices (2.0 - 94) <3F34D630-3DDB-3411-BC28-A56A9B55EBDA> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServi ces
0x7fff897b7000 -
0x7fff897bcfff com.apple.DiskArbitration (2.6 - 2.6) <A4165553-770E-3D27-B217-01FC1F852B87> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff897bd000 -
0x7fff897ceff7 libsystem_asl.dylib (217.1.4) <655FB343-52CF-3E2F-B14D-BEBF5AAEF94D> /usr/lib/system/libsystem_asl.dylib
0x7fff897cf000 -
0x7fff897f4ff7 com.apple.ChunkingLibrary (2.0 - 155.1) <B845DC7A-D1EA-31E2-967C-D1FE0C628036> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/ChunkingLibrary
0x7fff89880000 -
0x7fff89901fff com.apple.CoreSymbolication (3.0.1 - 141.0.5) <20E484C4-9F0E-3DF6-BB27-D509859FF57A> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSymbolicatio n
0x7fff89902000 -
0x7fff89912ffb libsasl2.2.dylib (170) <C8E25710-68B6-368A-BF3E-48EC7273177B> /usr/lib/libsasl2.2.dylib
0x7fff89913000 -
0x7fff89a35fff com.apple.avfoundation (2.0 - 651.12.1) <FF001F98-E198-3B1D-A7EB-A8C48E6E34A3> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x7fff89a36000 -
0x7fff89d6cfff com.apple.MediaToolbox (1.0 - 1273.54) <CB6F6690-D44C-30B5-93AB-CAB198D51884> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x7fff89d7a000 -
0x7fff89da4ff7 libpcap.A.dylib (42) <91D3FF51-D6FE-3C05-98C9-1182E0EC3D58> /usr/lib/libpcap.A.dylib
0x7fff89dfb000 -
0x7fff89e22ff7 libsystem_network.dylib (241.3) <8B1E1F1D-A5CC-3BAE-8B1E-ABC84337A364> /usr/lib/system/libsystem_network.dylib
0x7fff89e23000 -
0x7fff89e74fff com.apple.QuickLookFramework (5.0 - 622.7) <17685CEC-C94B-3F83-ADE1-B24840B35E44> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x7fff89e7e000 -
0x7fff89e7fff7 libDiagnosticMessagesClient.dylib (100) <4CDB0F7B-C0AF-3424-BC39-495696F0DB1E> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff89f98000 -
0x7fff89fa9ff7 libz.1.dylib (53) <42E0C8C6-CA38-3CA4-8619-D24ED5DD492E> /usr/lib/libz.1.dylib
0x7fff89faa000 -
0x7fff8a20effd com.apple.security (7.0 - 55471.14.21) <B3C61C91-E9D6-3A3C-99CF-665D54D13C34> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff8a20f000 -
0x7fff8a215fff com.apple.AOSNotification (1.7.0 - 760.3) <7901B867-60F7-3645-BB3E-18C51A6FBCC6> /System/Library/PrivateFrameworks/AOSNotification.framework/Versions/A/AOSNotification
0x7fff8a216000 -
0x7fff8a21ffff com.apple.speech.synthesis.framework (4.7.1 - 4.7.1) <383FB557-E88E-3239-82B8-15F9F885B702> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynt hesis.framework/Versions/A/SpeechSynthesis
0x7fff8a222000 -
0x7fff8a230fff com.apple.CommerceCore (1.0 - 42) <ACC2CE3A-913A-39E0-8344-B76F8F694EF5> /System/Library/PrivateFrameworks/CoThanks for reporting this issue.
Regrettably, I have not been able to reproduce this problem on my MacOS 10.9.5 with any of my sample PDF files.
Some additional questions:
(1) Does this happen with any and all PDF files you attempt to apply this Preflight profile to?
(2) Are you simply checking or fixing using the profile?
(3) Does Acrobat crash when using other, similar profiles? If so, which do crash and which don't?
(4) Are you using the English version of Acrobat or some other language version?
(5) Do you have any plug-ins installed?
Let me know the answers to these questions and we will try to proceed from there.
- Dov -
Print Utility crashes when attempting to add printer connected to an XP box
Hello, I am able to connect to the shared folders on the XP box and the XP box is able to connect to my Mac, but when I try to add the printer to my Mac that is connected to the XP box, Print Utility hangs.
This is how far I get:
1. Add printer
2. Select Windows Printing
3. Select the XP box
4. Enter Username and Password <- crashes after I press ok
4a. Sometimes returns "Unable to connect to server with the provided password and username. Error 256."
4b. I'm positive I've entered the correct Windows username - it's the name and password for when you have to log in, right?
I'm running 10.4.8On your Windows machine locate your printer icon. Right-click it to open the contextual menu and select Properties. You should see a Security tab. Is the "Everyone" group listed? If not try adding it and allow "Everyone" to print.
Hope this helps! bill
1 GHz Powerbook G4 Mac OS X (10.4.8) -
Acrobat XI Pro crashes when saving as a reduced size PDF in version 11.0.07
Since upgrading to the v 11.0.7 update, Acrobat XI Pro crashes every time I try to "save as" a reduced size PDF. I have tried several different settings, but still crashes.
You might try to setup the page size in the Adobe PDF printer and then print to the printer. I assume you are using PDF Maker (create PDF) and that may be the problem. You might also open the preferences in PDF Maker and turn off most of the options - none should be needed for a single page since you would likely not be using transitions, bookmarks, etc.
Just as a test, you may want to just start with printing ot the Adobe PDF printer, but you will likely get the default paper size with the PPT shrunk to fit. -
ITunes 11.1 on Windows 8 machine crashes when try to connect to the store.
I've tried to repair iTunes and also uninstalled/reinstalled it, restarted my computer - all without any success. I can get onto the store via my iPhone, just not my computer. Any ideas?
Correction: iTunes 11.1.0.126, not 11.0.1.126
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Reader 11.0.2 crashes when user rt-clicks in the .pdf document
When user right-clicks inside a fillable .pdf (i.e. as if to rt-click/copy or rt-click/paste) she gets the error "Adobe Reader has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." This occurs 100% of the time when right-clicking. Unfortunately, Windows hasn't notified me of a solution yet...
Event Viewer info:
Faulting application name: AcroRd32.exe, version: 11.0.2.0, time stamp: 0x511eacd6
Faulting module name: AcroRd32.exe, version: 11.0.2.0, time stamp: 0x511eacd6
Exception code: 0x40000015
Fault offset: 0x000b7ea0
Faulting process id: 0x15f4
Faulting application start time: 0x01ce4d860e1f16e2
Faulting application path: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe
Faulting module path: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe
Report Id: 4dbe18ec-b979-11e2-87e7-b4b52f7b910a
Per other forum posts, I have tried uninstalling/reinstalling reader and then running EULA.exe and I also disabled Protected Mode. Problem persists.
It should be noted that Reader also crashes at other (non-right click) times as well, but without knowing exactly when it occurs, I'm unable to isolate those specific reports from the 100's of other reader crash reports in event viewer. I've asked the user to document the date/time that reader next suffers a (non rt-click) crash.This is not something I have seen before. I see that you have already tried various solutions that may prevent crashes, without any result.
The only advice that I have for now is not to right-click, but use standard keyboard shortcuts like Ctrl+C (copy) and Ctrl+V (paste). -
Flash content is making my Adobe Acrobat X to crash (how to disable flash in the PDF documents?)
Hello
I have Adobe Acrobat X, and I have a PDF document of around 700 pages. Inside, I have several pages I've downloaded from different websites, some of these pages have flash animations (I mean adverts with flash), when I click in a certain page of my PDF document that has a flash animation inside, booom it crash automatically.
How may I disable flash in my PDF documents?
ThanksRealistically you can't. Flash is enabled in the Acrobat X Family via embedded code, as it not only runs content within a PDF but also runs several elements of the user interface, such as the Share Pane.
If you know of a particular PDF file that is causing crashes, please submit it via a bug report. -
InDesign CS3 Crashes when try to print using Lion OSX 10.7
Ever since installing Lion, moving from snow leopard, InDesign will not print, but crashes when trying to get the print dialog box. I can print by generating at PDF of the document and then print from Acrobat 8.3.0. This is a work-around, but what do I need to do to now be able to print from InDesign, using Lion, to my EPSON WorkForce 635 printer.
Everything worked fine from Snow Leopard, but I do not want to go back to an older OS now.
KenI now see there was another thread started on this same subject.
This works and it works amazinly well.
Thank You,
Ken
PS: for any credit due here is the post from the other thread also:
AIsolve wrote:
To avoid this crash try this workaround.
remove adobe PDF PPD from the following folders:
OS/Library/Printers/PPDs/contents/Resources/en.lproj,
OS/Library/Printers/PPDs/contents/Resources/Zh_CN.lproj,
OS/Library/Printers/PPDs/contents/Resources/Ja.lproj,
OS/Library/Printers/PPDs/contents/Resources/ko.lproj,
OS/Library/Printers/PPDs/contents/Resources/Zh_TW.lproj,
Only six posts here yet you save the day. This worked for me and I'm back in business without needing to buy the CS 5.5. Thank you for this valuable help.
Very Much Appreiciation Alsolve! -
Acrobat x pro crashes when I try to flatten a pdf after using typewriter to insert a date
acrobat x pro crashes when I try to flatten a pdf after using typewriter to insert a date.
Has anybody else seen this problem? Is there a fix?
I wanted to download the demo of acrobat XI but it says the previous version will be removed and deactivate the license. That sucks!Yes it is up to date.
I can use the stamp tool and flatten it after with no problems, but the typewriter tool crashes it upon attempting to flatten. -
Adobe Acrobat 8 & 9 crash when I hit print. Fix?
Process: AdobeAcrobat [630]
Path: /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Identifier: com.adobe.Acrobat.Pro
Version: 9.1.0 (9.1.0)
Code Type: X86 (Native)
Parent Process: launchd [104]
Date/Time: 2009-04-21 15:49:05.498 -0400
OS Version: Mac OS X 10.5.6 (9G55)
Report Version: 6
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 0
Thread 0 Crashed:
0 com.apple.CoreFoundation 0x94822133 CFStringGetCString + 307
1 AdobeAGM 0x7e6a2e6a AGMPrintCarbonPrinterList::PrinterList_OSX::GetDict() + 1722
2 AdobeAGM 0x7e6a3be7 PrintSession_Mac_Carbon::CreatePrinterListDict() + 109
3 AdobeAGM 0x7e56ab64 _AGMPrintSessionCreatePrinterListDictProc_CreatePrinterListDict(AGMPrintSession*) + 40
4 com.adobe.Acrobat.framework 0x80a5bbd0 0x7fe4b000 + 12651472
5 com.adobe.Acrobat.framework 0x8023c79b CopiesPagesPDE_Open + 1591135
6 com.adobe.Acrobat.framework 0x800b1439 CopiesPagesPDE_Prologue + 6241
7 com.adobe.Acrobat.framework 0x800b2948 CopiesPagesPDE_Prologue + 11632
8 com.adobe.Acrobat.framework 0x800b2cab CopiesPagesPDE_Prologue + 12499
9 com.adobe.Acrobat.framework 0x800b2d7a CopiesPagesPDE_Prologue + 12706
10 com.adobe.Acrobat.framework 0x803e9ab1 CopiesPagesPDE_Open + 3349109
11 com.adobe.Acrobat.framework 0x801126c4 CopiesPagesPDE_Open + 370312
12 ...dobe.AcrobatPlugin.AcroForm 0x7b9d37bf AcroPluginMain + 763895
13 com.adobe.Acrobat.framework 0x80312b17 CopiesPagesPDE_Open + 2468571
14 com.adobe.Acrobat.framework 0x80312c2f CopiesPagesPDE_Open + 2468851
15 com.adobe.Acrobat.framework 0x80084608 RunAcrobat + 2322894
16 com.apple.AppKit 0x96b0d53b -[NSApplication sendAction:to:from:] + 112
17 com.apple.AppKit 0x96e0d066 -[NSCarbonMenuImpl performMenuAction:withTarget:] + 339
18 com.apple.AppKit 0x96bbbc86 -[NSMenu _performKeyEquivalentWithDelegate:] + 367
19 com.apple.AppKit 0x96bbbd20 -[NSMenu _performKeyEquivalentWithDelegate:] + 521
20 com.apple.AppKit 0x96bbb7f4 -[NSMenu performKeyEquivalent:] + 79
21 com.adobe.Acrobat.framework 0x80083a65 RunAcrobat + 2319915
22 com.apple.AppKit 0x96bba3ac -[NSApplication _handleKeyEquivalent:] + 492
23 com.apple.AppKit 0x96ad716b -[NSApplication sendEvent:] + 3999
24 com.apple.AppKit 0x96a3469f -[NSApplication run] + 847
25 com.adobe.Acrobat.framework 0x7fe4e04c RunAcrobat + 3090
26 com.adobe.Acrobat.framework 0x7fe4d578 RunAcrobat + 318
27 com.adobe.Acrobat.Pro 0x00002e8b start + 2371
28 com.adobe.Acrobat.Pro 0x0000264a start + 258
29 com.adobe.Acrobat.Pro 0x00002571 start + 41First I'm assuming the printer works with every other program OK, is the true?
Second type a small note using TextEdit and save it as a .pdf to your desktop. Does it print OK?
Third connect your printer directly to your computer via USB, Firewire etc. and try printing. Does it print OK?
Forth there are two ways to print a document. Choose File>Print and in the "Copies & Pages" section choose "Advanced" choose (if the upper left) "print as image". Does it print now?
Fifth try a different printer, connected directly to the computer. Does it print now?
I use Mac OS X 10.4.11 with several printers all day long. Usually #4 does the trick. Let me know.
John Schubert -
Adobe Acrobat 8.2: Crash When Searching
Using Acrobat 8 Professional on Vista Business. When I search, the program crashes:
Adobe Acrobat 8.2 has stopped working
"A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."
Never a solution, though.
It is licensed.
Suggestions?First I'm assuming the printer works with every other program OK, is the true?
Second type a small note using TextEdit and save it as a .pdf to your desktop. Does it print OK?
Third connect your printer directly to your computer via USB, Firewire etc. and try printing. Does it print OK?
Forth there are two ways to print a document. Choose File>Print and in the "Copies & Pages" section choose "Advanced" choose (if the upper left) "print as image". Does it print now?
Fifth try a different printer, connected directly to the computer. Does it print now?
I use Mac OS X 10.4.11 with several printers all day long. Usually #4 does the trick. Let me know.
John Schubert -
Adobe Acrobat 9.5 crashes when OCR multiple files.
Adobe Acrobat 9.5 crashes when OCR multiple files. A window appears Adobe Acrobat has stopped working." Then Windows closes the program.
Log Name: Application
Source: Application Error
Date: 7/15/2013 9:08:55 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: ENV12W7.dot.state.nv.us
Description:
Faulting application name: Acrobat.exe, version: 9.5.5.316, time stamp: 0x518ac052
Faulting module name: drs832.dll, version: 8.0.2.1088, time stamp: 0x47f2127d
Exception code: 0xc0000005
Fault offset: 0x0013c31f
Faulting process id: 0x109c
Faulting application start time: 0x01ce8174d93e1008
Faulting application path: C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrobat.exe
Faulting module path: C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\plug_ins\PaperCapture\drs832.dll
Report Id: d8a8f897-ed68-11e2-bae0-d4ae52c31ca5Please do check the Performance of your computer at that point of time .
As some time the usage also causes the issue that makes a software stopped working .
In order to chek the system performance , check the Task Manager and go to Performance tab .
If still the issue persists , try wih the following link :
http://helpx.adobe.com/acrobat/kb/acrobat-could-access-recognition-service.html -
Print dialog crashes when selecting shared printer
I have an HP laserjet 1012 installed on a G4 Mac Mini, which shares that printer with the rest of the network. Printing to it from the other G4 mini in the house works fine.
BUT
When I try to select it to print to in the print dialog on my macbook, the print dialog and printing application crash. This happens 100% of the time with firefox (actually deer park universal binary) and preview, although I have occasionally been able to print successfully from word and camino.
Both machines are updated with 10.4.6.
Thanks for any help,
Bruce
Partial backtrace of the crash is:
Thread 0 Crashed:
0 com.apple.CoreFoundation 0x908077ad CFRetain + 56
1 librlHPUtils.10.dylib 0x0d63b1b0 AHPString::AHPString[in-charge](__CFString const*, __HPStringImmutable const*) + 84
2 librlHPUtils.10.dylib 0x0d5e58b5 AJobSettings::ReadJobTemplate(APuffinTemplate const*) + 1275
3 com.hp.print.pde.Cormorant 0x0d437e13 0xd405000 + 208403
14 ...apple.print.framework.Print 0x92dd808f PMPrepareAppKitPrintDialog + 119
15 com.apple.AppKit 0x935e4fed -[NSPrintPanel beginSheetWithPrintInfo:modalForWindow:delegate:didEndSelector:contextInfo:] + 287
16 com.apple.AppKit 0x935e4894 -[NSConcretePrintOperation runOperationModalForWindow:delegate:didRunSelector:contextInfo:] + 457
17 com.apple.PDFKit 0x95bb9a6c -[PDFView printWithInfo:autoRotate:] + 245
18 com.apple.Preview 0x0004329e 0x1000 + 271006
Macbook Pro and G4 mini Mac OS X (10.4.6)Well, I finally got a chance to look at this problem again.
Sure enough, the g4 mini (that the printer is attached to) has driver 1.4.5 and the macbook pro has 2.0. hp's website doesn't have a more current driver (it just tells you it's included with current OS X releases), but I stuck the macbook pro's install CD into the mini, ran the "install additional software" and installed the hp printer drivers from that disk.
Now the mini can't print to the printer itself. It says it's trying, and then the printer queue just displays "jobs stopped."
Any ideas how to fix it?
Thanks,
Bruce
Macbook Pro and G4 mini Mac OS X (10.4.6) -
My photoshop (CS 5) crashes when I go to print. HELP ! ?
my photoshop (CS 5) crashes when I go to print. HELP ! ?
I'd suggest a Preferences reset.
Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) as you start Photoshop. You are prompted to delete the current settings. The new preferences files are created the next time you start Photoshop.
(If this solves the problem, mark the answer as correct, otherwise report back with your OS and Photoshop version, and printer model.)
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