Acrobat Pro 6 & Word 2007

Have a pdf document that I can open and edit in Pro 6. However, when I save out as a word.doc document and open it in Word 2007, all I have is an image of the document that I cannot edit.
Any suggestions as to what I'm failing to do?
Many thanks for any suggestions.

Original document was scanned in and then saved as a pdf - using software that came with a Kodak printer. It is editable within Acrobat Pro 6. If I turn off save images in the settings box in acrobat it fails to save at all. So I guess acrobat is just saving it out as an image.
It wasn't OCR'd.
But is there a solution?

Similar Messages

Adobe Acrobat v8.1.2 - PDFMaker COM Add-in not loading in Word 2007

PDFMaker COM Add-in is now not loading in Word 2007 at startup. But, it loads just fine for the rest of the Office 2007 apps. It loaded just fine, all operational, until 1-2 months ago. Now I have no access to Acrobat in Word 2007 except for print to that printer. There are now no buttons on the ribbon for direct access to Adobe Acrobat functions as there used to be. When I look in the COM add-ins area of Word 2007, it tells me PDF Maker is not loaded and that I cannot change the connected state of Office Add-ins registered in HKEY_LOCAL_MACHINE in the Regedit.
Am running MS Office 2007 SP-1 on Vista SP-1 x82. This behavior was going on before the recent SP-1's were installed, so pre-existing condition. Everything else is performing quite well. REALLY! I am very pleased with Vista.
Guidance, help, etc is most appreciated. THANKS!!!

I had the same issue. The COM Add-In for PDFMaker was disabled by Word 2007 due to an unexpected crash during the creation of a PDF. I have searched all over the place trying to find a way to get the PDFMaker functionality active again in Word 2007 including the solutions mentioned in this post. In the end I found a solution myself.
1. Go to Word Options > Add-ins
2. Go to the Manage drop down dialog at the bottom of the page and select Disabled Items. Click Go.
3. A dialog will open that displays all the disabled add-ins. Select Acrobat PDFMaker Office COM Addin.
4. Click the Enable button.
5. Close and reopen MS Word and the Acrobat menu should be available again.

Bug? Accessibility Tags Converting from Word 2007

This seems like a minor issue, but it's one that could create a lot of frustration for a disabled person using a screenreader to read tabular data in a PDF.
As you know, Acrobat plays nicely with Office apps allowing users to create tagged (structured), accessible PDF documents from MS Office files. I just created a simple docx file with a table (attached), and when I converted it to PDF, I noticed a difference in the tags it creates compared to conversion from Word XP. As you see in the Word file, the table is very basic, except that one of its column headers is split into two cells. This is actually a very common technique for presenting table data. In order to automatically tag the header rows as table header cells <TH> in the PDF, I set the first two rows to "Repeat Header Rows."
Converting from Word 2007 with the "Save as Adobe PDF," or any other method that uses the Acrobat plugin, creates a tag tree that is missing a <TH> tag. I found the problem when I was testing a file with JAWS screenreading software. Using the JAWS "current cell" command (Ctrl-Alt-Numpad 5) to announce the column headers. It reads the wrong header for the current cell due to the missing <TH>. So, in my example file, it announces $2 and $5 as 2010 amounts rather than 2009. That could be pretty confusing to a screen reading user, to say the least.
I then compared the result to the new Word 2007 "Save as PDF or XPS" feature. That feature tagged the file properly and the header columns match up.
Compare the attached "save-as-adobe-pdf.gif" to"save-as-pdf-xps.gif". Note the empty (but necessary) <TH> tag in the latter image.
Just as a sanity check I had a coworker with Word XP convert the file. Those tags were correct too. So, this must be a problem between Acrobat and Word 2007.
Anyone have other observations on this? I'm going to be leading some accessibility training and right now, it looks like using the Word 2007 conversion feature is the way to go.
I'm using Acrobat 9 Pro.
Thanks,
Joe

Hi Joe,
I sense your frustration. For any organization that has to or wants to engage in providing accessible online information
a serious logistics support issue raises its head. To do PDF, HTML, whatever the proper way (and it can be done)
requires more resources (training, knowledge, hardware, software, changes to work flows, perhaps some more staff).
The is no "work smarter with less & pump out more" in this venue.
Yes, it is helpful (and necessary) to "be one" with the S508 "paragraphs" - WCAG 1.0 - WCAG 20.
However, once anyone begins to provide PDFs that must be "accessible" the first, single most important reference is ISO 32000.
The Adobe PDF References that preceded PDF becoming an ISO Standard are useful; but, ISO 32000 is the standard.
In this documentation there is full discussion of what *must* be done to provide an accessible PDF.
Without a firm understanding of this content, other information tends to bring about a defused opacity of focus which can
contribute to major conceptual errors vis-a-vis accessible PDF.
Leonard Rosenthol's AUC blog entry provides a link to the ISO permitted Adobe version (free) of ISO 32000-1.
http://www.acrobatusers.com/blogs/leonardr/adobe-posts-free-iso-32000
Additional, useful information is found in these two documents:
(1) - PDF Accessibility API Reference (from the Acrobat SDK)
https://acrobat.com/#d=J7bWW4LvNoznh8fHCsfZDg
(2) - Reading PDF Files Through MSAA
https://acrobat.com/#d=uIOvkVTP74kag3bXFJLIeg
About JAWS - Yes, much used. However, not the exlusively used AT application.
If I use Windows Eyes, NVDA, a braille reader, or something else then what?
JAWS *does not* define "it is accessible"...
re: (1)
"Game away and if it ...."
   Consider "Stop before right on red".
   "Compliance" is Stop on Red - Turn Right
   "Intent" (aka usability) is Stop on Red - Look Good for on coming traffic that has the right of way - Yield - when clear, turn right.
But, at least we are not talking about "left on red" 8^)
re: (2)
Just an observation. A defective product that claims to be "whole" can get entities (individuals/businesses) into a sticky wicket.
Putting a high volume of defective products on one's selves only increases the probability that one gets 'busted'.
Quantity replacing Quality just is not a success precursor.
Case in point - Target and the national class action legal action that was taken against it with regards to "accessibility" of online information/services.
Resolved now - see NFB's web site.
re: (3)
Ah, but what would Judge Judy or Judge Marily say?
Efficiency does not preclude providing a "whole" product.
I doubt that there will ever be a seamless "one-click" between products of any of the dominant software houses.
They are intense competitors. That this is the case does not abrogate others from providing a "whole" product, no?
So, if the organization wants the "we do accessible PDF" label then it pays the freight - Adobe Pro, training, appropriate work flows, etc
that permit delivery of PDFs that meet the standards for what a well formed tagged output PDF is (accessible is a sub-set of this).
For PDF there is no other way.
If this cannot be done then there is always HTML as an acceptable method (to some it is the preferred and only "true" way).
However, HTML, done "right" for accessiblilty is just as demanding in its own way.
With each AT version / dot version release, JAWS - Windows Eyes - NVDA & others hone in closer on utilizing PDF ISO Standard 32000.
That means if you deploy "accessible" PDF you need to provide PDF that live to the ISO standard.
Keep in mind that S508's paragraphs began when, effectively, HTML was "it". In software terms that was geologic eons ago.
For contemporary AT to effectively parse PDF, the PDF must be a well formed Tagged PDF having a format/layout that reflects a logical hierarchy.
Creation of all this must start in the authoring environment with the content author.
The post-process PDF output then assures that the PDF elements (tags) are the correct type, have the requisite attributes, etc.
Without this, AT will not be able to provide the end-user effect utilization of the PDF.
So, for AT to properly 'work' the PDF, <TH> elements *must* have the Scope attribute's value defined, Row and Column Span values defined, etc.
Scope, Row Span, Column Span, Table IDs and Headings must be added as part of the post-processing of a PDF using Acrobat Professional.
An alternative is the Netcentric CommonLook plug-in for Acrobat Professional. What it does, Acrobat Pro can do; however, the CommonLook
provides a robust user interface. Downside: at some $1k per seat it is not 'cheap' and it has a *steep* learning curve (Sitka Pass?).
Two table related resources are at this AUC thread (in post 3 and 4). They may be of some usefulness.
http://www.acrobatusers.com/forums/aucbb/viewtopic.php?id=23178
When the "smelly stuff" gets feed into the maw of the fan it's prudent to not be directly down stream, eh.
Consider Target and the situation they put themselves in.
Consider submittal of accessible PDF to fedgov or stategov agencies.
They won't be in front of the fan if usability of the PDFs becomes an issue.
Rather, it will be those submitting. After all the agency did say "accessible".
Better to slow down and do it right or ramp up resource loading to support "schedule" than to stake oneself out as someones "feed" tomorrow, no?
In the final analysis, for PDF, HTML, or any 'format', Accessibility is the Usability + Compliance.
Does it take improvements in professional development/training, adequate hardware/software, *time*?
Yes. But, it all comes down to "where the rubber hits the road" - what tires are you on?
It can be done. I do it one small step at a time every day. Often, that's what it takes.
Deliverables are provided; but, with no mis-labeling and the incremental progress is identified, celebrated and the whole thing continues until
the "road" is completed properly.
Don't want wash outs, bridge collapse or what not tomorrow <g>.
(But then I'm a fan of "Holmes on Homes" which may go a long way towards understanding my point of view when it comes to accessible PDF.)
re: function(){Return ....
Good question.
My guess - either from the cut & paste I initially performed from the application I'd been using to assemble write up and screenshots or something associated with the Adobe Forum application.
It can't be that I'm 'special'; if that was the case one of my occassional lotto quick picks would have been a big $ winner long ago <G>.
fwiw -
You'll find a number of "Accessible PDF" related resources in the threads at the AUC Accessibility Forum.
http://www.acrobatusers.com/forums/aucbb/viewforum.php?id=18
Two Accessible PDF related on demand eSeminars are also available.
Look for Duff Johnson's and Charlie Pike's (on page 2) eSeminars.
http://www.acrobatusers.com/learning_center/eseminars_on_demand
Be well...

Trying to Install Older Version of Adobe Acrobat Pro without Physical CD's

I purchased Acrobat Pro in 2007, and i'm trying to install it on a newer desktop. I have the product Registered with it's serial number, but when i try to activate the trial version it says the serial number is not valid. How can i re-install Adobe Acrobat Pro?

Download Acrobat products | 9, 8
Mylenium

Word 2007 won't save files with Acrobat Pro 9.0 Installed

Last night an issue started occurring while trying to save a document in MS Word 2007 (part of an Office Ultimate install). After about 10 hours of trying several suggestions from a variety of forums and MS suggestions I found that the only time I cannot save a file by traditional means is when Acrobat is installed. I tried updating Acrobate and had the same thing happen. MS says all that's left for me to do is get an answer from Adobe (I have to wonder if it's a copout).
Steps taken so far:
Disabled the PDF add-in - still unable to save Word files
Removed PDF add-in - still unable to save Word files
Removed entire CS4 suite - Word was able to properly save files
Installed only the parts of the suite that I use frequently (Photoshop, Soundbooth, Premiere, Acrobat) - unable to save Word files
Removed Acrobat Pro 9.0 - Word saves files properly again
When I say it will not save a file I've tried the keyboard shortcuts for Save/Save As, Choosing the Save/Save As from drop down, and even attempted to save by closing the document. When prompted with the option to save changes I say yes and nothing will happen, I have to close the document with nothing saved.
I hate the idea of reinstalling Acrobat each time I need to use it to keep Word functional. I've seen a ton of threads on other forums related to this issue. Has anybody else seen this or know about a fix/work around? Any help is appreciated. Please let me know if additional detail is necessary.
The operating system for the affected computer is Windows 7 32-bit.

I installed each update individually (6 of them) and rebooted after each update. Opened Word and attempted to save a document (after each update/reboot), the documents still cannot be saved (previously created documents still cannot have new detail saved).
Decided to delete the Office folder in the following path: C:\Program Files\Adobe\Acrobat 9.0\PDFMaker\Office
Opened up word and Acrobat went through an installation processes, to replace what was removed I assume. After this was done I attempted to save a document and was still unable to do so. Went back and deleted that Office folder in the above path again. When opening Word this time I cancelled the installation process that Adobe was trying to complete. Preventing the install of the settings and PDF add-in allowed documents to be saved again in word.
I decided to try to remove the innactive add-in from my Word Options and received the following error message:
"The connected state of Office Add-Ins registered in HKEY_LOCAL_MACHINE cannot be changed"
Due to my deleting that folder?
I suppose I could cancel that installation that initiates each time I open Word (or any other Office program that benefits from Acrobat Add-ins) but that will be a bit of an annoyance.
Anybody have another suggestion, know what may need to be deleted from the registry to prevent the Add-ins installation when opening Word, or know where that setting can be changed?
Hopefully getting close to a resolution

Acrobat 9 Pro - Will it print to pdf with embedded pdf's from Word 2007?

Hello All,
We're considering upgrading to Acrobat 9 Pro or Extended. One of our concerns is whether it will handle the following:
1. We create very large documents and we like the ability to use OLE of existing PDF documents imbedded into Word 2007 which causes a new PDF window to open up from the imbedded PDF. It also displays nicely as an icon or the cover page within Word.
2. The challenge is when printing (distilling) that master document with any imbedded PDFs, the icon or cover page is displayed, but the OLE feature goes away and does not recognize the imbedded PDF any longer; Acrobat simply treats the imbedded PDF in Word as any other page in the distilling process.
3. We're not wild about bookmarking or linking to another PDF.
Does Acrobat 9 Pro or Extended resolve this issue?

The options availible for scripted print settings are all shown in the entry for "PrintParams" object in the Acrobat JavaScript Reference. Have you looked to see if these options fit your needs? If they do, and if the script can detect which PDF requires which options, then you're in business. But if the options you need are not there, then your only option is to set the batch process to display the print dialog for every PDF.
Thom Parker
The source for PDF Scripting Info
pdfscripting.com
The Acrobat JavaScript Reference, Use it Early and Often
http://www.adobe.com/devnet/acrobat/javascript.html
Then most important JavaScript Development tool in Acrobat
The Console Window (Video tutorial)
The Console Window(article)

I have had a trial version of Acrobat X1 Pro - I have decided not to buy at this stage - for some time it has been conflicting with opening PDF docs after saving as from word 2007 - I uninstalled Pro X1 and now when I save as from word 2007 to PDF it will

Can anyone help with this - do I have to uninstall Reader and then reinstall?

I have had a trial version of Acrobat X1 Pro - I have decided not to buy at this stage - for some time it has been conflicting with opening PDF docs after "saving as" from word 2007 - I uninstalled Pro X1 and now when I "save as" PDF from word 2007 to PDF it will save the document as a PDF but will not open the document to display after publishing - I have to got to where the file has been saved to view the new PDF document - this is really annoying - do I have to delete adobe reader and reinstall it - adobe needs to look at this conflict with acrobat pro as I have even gone it to properties and tried to have adobe reader as the default PDF program - the main issue is that I cannot view the PDF after publishing it from word 2007

Acrobat Pro 9 - Conversion Error from Word 2007

I do not want to hijack the thread or question raised by another poster a short time ago but I cannot figure out how to correct the below.
Office 2007 fully updated
Vista 32-bit
Acrobat Pro 9.3.4
I have to provide data for someone else to assemble and publish and have been attempting to convert some Word documents nearly full of tables to press quality .pdf. Whenever I try the conversion, Acrobat Pro seems to re-center the tables both horizontally and vertically forcing the misalignment of the rows of data although any repeating headers remain properly placed. I can even see the table shift downward slightly when using the Acrobat conversion macro within Word. It may be adjusting the margins instead of re-centering.
I have tried using the macro within Word 2007, Create PDF within Acrobat Pro and Print to PDF as well as tweaking some of the settings such as lowering resolution and turned off unused settings such as enable fast web view, etc. The glitch also occurs with High Quality Print. Standard used to work but after the update to 9.3.4 that conversion shows the same problem. I even tried saving in Word 97-2003 format with the same results.
The documents in question do have custom page sizes and margins but do not use any abnormal fonts. I have tried changing the margins but the conversion to .pdf still changes the information and/or magins as described above. Row height seems to be correctly maintained.
I realize that a knowledgeable user can export the .pdf back into Word or other program but am trying to make it more difficult for someone to edit information which has always had extremely negative consequences in terms of data organization, layout and even integrity.
There has to be something really silly that I am overlooking.
Thank You

Thanks Bill.
Sorry for the delay, Verizon dumped its DSL +service to Frontier so we had one of the bi-weekly extended outages.
No changes occurred when I changed the default printer to Adobe PDF. All of my printers are new enough so that they can handle the current margins so I do not think that they is a problem there but changing the default as suggested by you and Michael eliminates that as the source.
I had previously been able to convert using the built-in converter in Word but was unsure whether or not the result would be press quality and was unable to find this information in my searches. I retested this and conversion using Word’s built-in converter works without a problem.
The conversion using Combine Miles > Merge Into A Single PDF also works without a problem with the highest quality setting. It took several hours to run but I guess or assume that it was because of the number of tags as this is a quick setting and therefore I could not disable the tagging which is not needed in this case.
I was also able to convert the same file which had been saved from Word 2007 into the 1997-2003 format as described above but the same problem came up when using the Acrobat macro and Create PDF from File. I had even created a modified press quality settings to modify settings like disabling autorotate, Object Level Compression, changed the binding option, lowered resolution, bumping the format up to PDF 1.7, etc., but all produce the same result. I have tried changing the document margins in case the conversion process rounded these but all produce the same artifact/problem except when I use Combine Files or the converter built into Word.

The numbering format keeps changing when making PDF's from Word 2007 ? Using Acrobat 9 Pro Extended

The numbering in (Contents) format keeps changing when making PDF's from Word 2007 ? Using Acrobat 9 Pro Extended.

The issue is that I have made up a contract in Word.
The second page has a list of all contents of the contract.
gghhjhhbhbhhbhbjbhj....1
bv v vghvjvjnnnnnnnnn....2
When we convert to PDF some of the numbers change. Example 20 becomes 201.
Your help is appreciated.
Cheers Ocean designs.

Word 2007 Acrobat X Pro Plugin adds garbage to PDF Headers

I'm generating PDFs from Word 2007 using the Acrobat X Pro plugin, which is inserting garbage into some of my headers during the process. I can actually see it happen during PDF generation. The Word headers and footers are enabled and the garbage suddenly appears. For some reason, its usually an 0B prefix attached to the headers.
It doesn't happen to all headers and not with any pattern or consistency.
Any ideas?

Thanks, Steve. It's just aggravating that I have to go through an extra set of steps to do this on a Mac.
I appreciate the help!
jtlynn23

Using acrobat pro in word 2007

I just upgraded to word 2007 and have acrobat pro 7.0.0. I
can't figure out how to save a document as a pdf! Adobe Acrobat Pro
shows up as an add-in in "word options" - Add-ins, but there is no
add-in tab, and I can't find any way to actually use it!!! Any
insight would be appreciated.
Thanks.

Try asking your question in the Acrobat Windows or Acrobat
Macintosh forum, as these forums deal with the Acrobat Standard of
Professional products and not the conferencing product Acrobat
Connect.
http://forum.adobe.com/cgi-bin/webx/.3bbeda8b/

Convert from Word 2007 to Acrobat Pro 9; bookmark issue

When converting from Word 2007 to PDF using Acrobat Pro 9, enabling "Convert Word Headings to Bookmarks", not only are Headings converted to bookmarks, but bulleted text (styles), as well. I attached the subsequent PDF, but this forum does not permit the document attachment. I really only want to show the Headings. (It may be noteworthy to mention that when using this same set of styles in Word 2003 and Acrobat Pro7 the conversion was seamless.)
Does anyone know how to correct this? I have reviewed my Word styles and the issue does not appear to be on the document level. Am I missing some obscure setting?
I'd appreciate any help.
Thanks.
-PS

I had a similar situation occur when converting Word 2007 docs to Acrobat Pro 9 Extended via the PDFMaker (Acrobat add-on tab in Word 2007), and I want to share a workaround. In summary, I had extraneous bookmarks appear in the PDF (heading 3s, body text, XE Index tags, etc.) that I did not select to be in the PDF. I contacted Adobe's support and ended up talking for approx. 2.5 hrs to 2 different reps with no solution. They reproduced the issue on their end, but couldn't figure out how to fix this. I recently upgraded to Tech Comm Suite 2.5 from 1.0. The Word 2007 conversion to PDF via Acrobat Pro 8.x worked fine.
Scenario: I have 400-page user guides that I am required to publish as 'Press Quality' with navigable bookmarks to certain headings in the PDF. I have to generate the PDF via the Acrobat Add-On tab in Word, since I do not want to manually insert bookmarks in the PDF for 400 page documents (as you would when using the Adobe Print driver or 'Save As PDF' operation).
In the Adobe PDF Maker dialog, I have the following Application Settings selected in the General tab:
Create Bookmarks
Add Links
In the Bookmarks tab, I originally had only two Elements selected for bookmarks:
Heading 1 (a Word Heading already present) as the Level 1 Bookmark.
Table of Contents Bookmark (a Word Style I created) as the Level 2 Bookmark.
As a result, the Convert Word Headings to Bookmarks and Convert Styles to Bookmarks were both enabled in the Bookmarks tab.
The resulting PDF contained extraneous bookmarks that I did NOT select, such as Heading 2s, 3s, even body text - too much to clean up for 400-page documents! Additionally, and this was annoying too - I noticed that all bookmarks appeared as Level 1 Bookmarks, making the PDF Bookmarks really messy. I converted multiple Word 2007 documents with the same results.
How I resolved the issue:
In the Word 2007 document, open the Styles window, select all instances of the specific Word Heading (in my case, Heading 1). All instances of the selected Word Heading will be selected in the doc.
Click the New Style icon in the lower left part of the Styles window.
In the Create New Style from Formatting dialog, create a new style name (e.g., I created H1).
Just to be sure to NOT create the new style from an existing Word Heading, I selected (no style) in the Style Based On field.
Configure the remaining formatting items as necessary, and then click OK. All of the selected instances from the old Word Heading style are now changed to the new style created (in my case, H1).
Click the Preferences tab in the Acrobat add-on tab in Word 2007, and open the Bookmarks tab.
Remove the old Word Heading (in my case, it was Heading 1) so it no longer will be included as a Bookmark in the PDF.
Select the new Word Style that you created (in my case, H1) to be generated as the Level 2 bookmark. Note: My original Level 1 bookmark, "TOC Bookmark," is still selected. Now, only the Convert Word Styles to Bookmarks is enabled in the Bookmarks tab.
Generate the PDF once again via the PDFMaker, and no extraneous bookmarks appear in the PDF.
Note: I also noticed that when Index tags (XE tags) were present in an element selected to be a bookmark in the PDF (such as my new style, H1), they also appeared in the PDF Bookmarks pane. I just moved the XE tags down to the body text so they would no longer appear in the PDF.
Question for discussion: Maybe there is a bug in the PDFMaker when both Convert Word Headings to Bookmarks and Convert Styles to Bookmarks are selected? The extraneous bookmarks do not appear in my PDF when only Convert Word Styles is selected.

Acrobat Pro 9.1 no longer creates PDFs from Word 2007

I upgraded from Acrobat 7 to 9 specifically to gain more control over settings when making PDFs from Word 2007. This worked as I had hoped until the 9.1 vulnerability upgrade was installed. Now it will no longer create PDFs from Word 2007 documents at all.
From within Word 2007, when I click on "Create PDF" (whether in the Office menu or Acrobat toolbar) it asks for a file name, but after I click "Save" does nothing. This is true even for the simplest possible document, using the "Default" settings for PDF "Preferences."
If I right click the file name of the document in Windows Explorer, with Word 2007 closed, and click on "Convert to Adobe PDF" in the menu, it starts and the staus box comes up, but after a few seconds quits and displays "An unexpected error occurred. PDFMaker was unable produce the Adobe PDF."
I can still "Save As" PDF in Word 2007, but this gives me little control over the format.
Is there any way that I can get Acobat 9.1 to do what I bought it for, and what Adobe advertises it will do?

Try printing to the Adobe PDF printer, the more fundamental process (PDF Maker is a preprocessor for the printer). If that does not work, then try with print-to-file selected. Open the file in Distiller and see if the PDF is created. If the latter happens, then check for AcroTray running in the background. It is required to automate the process and is needed by PDF Maker.

Acrobat Pro 8.1.2 won't create PDFs by itself or within an Office 2007 application. Please help.

Well, needless to say, everything was working fine when our department was running Acrobat 7 and Office 2003. We made the choice a few weeks ago to upgrade to Office 2007 and Acrobat 8. Both are pushed via Group Policy. One other thing to note, as I think it might be an issue, is that our users have their My Documents redirected to a server. I only mention this, because the Default PDF Output Folder within Acrobat 8 is My Documents.
Here are the strange things that we've noticed so far:
1) When you open up the Adobe PDF Properties within Printers and Faxes, the Location displays an "x" followed by two non-standard box characters that I can't seem to write out here. I've uploaded a screen shot if that makes it easier. On a manually installed copy of Acrobat 8, this location box will say My Documents.
http://i57.photobucket.com/albums/g223/daedalus42/adobe_weird_characters.png
2) The Adobe PDF printer port grabs LPT1, even if there is another printer already on that port. This behavior is seen when being pushed via GPO. When it's manually installed via the disc, Adobe PDF gets it's own special port "My Documents\*.pdf" with a description of "Adobe PDF Port". When I try to see if I can add such a port on the GPO pushed computers, it doesn't list it as an option. Here again are two screen shots to show what I'm talking about.
Weird Port:
http://i57.photobucket.com/albums/g223/daedalus42/adobe_weird_port.png
Adobe Port:
http://i57.photobucket.com/albums/g223/daedalus42/adobe_correct_port.png
Ok, so those are just the oddities seen after performing a GPO installation.
3) When I right click on a Word 2007 (*.docx) file and choose "Convert to Adobe PDF", it asks me where I want to save the newly created PDF at. It will start converting it, but a few seconds later a balloon error pops up saying that the document failed to print.
4) When I try to create a PDF via the Word 2007 ribbon add-on for Acrobat, I get the same error.
I decided to bump a standard user up to administrator of the local machine. All these errors go away and they can create PDFs to their heart's content. As soon as I bump them back down to a standard user, new errors arise.
5) Now when they try to create a PDF, they get prompted TWICE for the PDF Save As location. When I click on Convert to PDF via the context menu of the Word 2007 file, I get the Adobe PDF Status box, then a few seconds later, I get the Save Adobe PDF File As box. I tell it where to save the PDF to. I then get a second box asking me where to save the PDF to, but it's titled different. This new box is "Save PDF File As". Whatever location I choose there, I get an Access Denied error and an Adobe Printer error that the document has failed to print. I've created screen shots of those as well. Here they are in order:
http://i57.photobucket.com/albums/g223/daedalus42/adobe_access_denied_01.png
http://i57.photobucket.com/albums/g223/daedalus42/adobe_access_denied_02.png
http://i57.photobucket.com/albums/g223/daedalus42/adobe_access_denied_03.png
http://i57.photobucket.com/albums/g223/daedalus42/adobe_access_denied_04.png
Does anyone have any solutions whatsoever to fix this? I'm not about to go around to 100 computers and install Acrobat manually when it should work correctly via GPO. If Acrobat doesn't like the fact that a user My Documents is redirected to the server, I noticed that I can change the default PDF file location within the Adobe Customization Wizard. I've not tested that yet to see if it would even help.
I should mention that I have tried running a repair. Didn't help. Uninstalling and reinstalling via GPO. Didn't help. So, we've installed the Microsoft Office PDF Creator plug-in and that works perfectly. For the time being Acrobat Pro has basically dropped itself down to a reader for all intents and purposes.

@ Bill@VT: I did try adding a port. That's the problem. When it's on a problematic installation, those special Adobe Port aren't available for me to choose from.
OK, I have some new information regarding my issue. I've done some more testing and this is what I have learned and how I arrived at that conclusion.
b It appears to be an issue with the 8.1.2 update.
1) I manually installed Acrobat 8.0.0 via the executable file I downloaded from Adobe Licensing. I had to go through all the installation prompts, enter the serial key, accept the EULA, etc. I even applied the 8.1.0 update. At this point, everything was fine. Any user on this computer could create PDFs via any method. The Adobe PDF Port was correct and no listed under LPT1 like in the above screen shots. And My Documents was listed as the Default PDF Location, even though users have their My Docs redirected to the server. Like I said, everything worked perfectly.
2) I decided to install via the Administrative Install Point (AIP) on the server for Acrobat 8.1.2 and the corresponding transform file. After doing this, the problems came back. My first assumption is that the transform file is causing the problem.
3) To verify that it was in fact the transform file I perform an install from the AIP using the AcroPro.msi file only. No switches and no transform file. Guess what? Problems are still there. So, that wipes out the transform file problem.
A couple of notes:
It could be related to the AIP and doing administrative installation upgrades to 8.1.2. My next test is to install 8.0.0 from scratch and manually upgrade that installation to 8.1.0, then 8.1.1, then 8.1.2 to find out when and if it breaks.
I was able to get a contact number for Adobe's "Volume Licensing" department, so I might end up giving them a call. In fact, even if I narrow down what appears to be the problem, I'm still going to have to give them a call to find out what can be done about it. Because at the moment, the issue is there for 100+ users and something needs to be fixed. All I'm doing at this point is working backwards to figure out what may have caused the problem in the first place.

Converted MS Word 2007 to Adobe Acrobat 9 random "Bad Parameter" Error

Question: I Converted MS Word 2007 file which contained 892 pages into Adobe Acrobat 9 Standard afterwards and while needing to update only certain pages I receive the "Bad Parameter" Error. My process is using drop down Document/Extract pages(make my updates)/Replace pages into complete PDF file/ usually with no problem then towards the last pages of the PDF the Error showed up! I believe that it’s possible, the conversion initially may have allowed many tags to be written correctly but some are corrupted. It could be a buffer-overflow failsafe that is having an adverse effect against the two programs because of the file’s size? I have seen some good advice come from many people on this site like "Bill@VT" and "CtDave" and others so I am humbly requesting assistance? Some additional background information is I have to keep the file size the same and I cannot print to PDF file from Word due to a specific format I must keep and most of the PDF is not corrupt: meaning receiving the "Error". I would like to know if the error that seems to be due to the conversion process can be corrected. I have provided some additional similar post below from other customers that may be useful as reference material? R/ Thanks in advance!
“Like 10 others, I get a "bad parameter" pop-up window when I try to delete 1 or more pages from a PDF created from Adobe 8 Pro from Microsoft Word 2007. Of the 3 computers we have tried to delete the pages, we are running Windows XP and Office 2007 on all. But 1 computer has Adobe 7 Pro, one has Adobe 8 Pro, and the 3rd has Adobe 9 Pro. None are able to delete or extract the pages -- we get the bad parameter error each time we try. The PDF has 260 pages and occupies 5.7 MB memory. What additional information can I provide to get a resolution to this problem? Thanks!” “Civilengr10” (posted Aug 17, 2010)
“I am taking adobe files from a database, saving them, and then making changes to them by inserting (from other adobe files from the same database) or deleting pages. Very basic stuff! However, sometimes when I want to insert pages, it will insert them but then say "bad parameter". After that point, I cannot delete any pages. It will give me the "bad parameter" error again and not delete. I have reduced the file size, ran "Examine Document" and removed whatever it wanted me to, and whenever I save a file, I do Save As...instead of Save! Also, under preferences > security I have the "Verify signatures when the document is opened" unchecked. None of these recommendations that I have read elsewhere work. Can someone offer me some guidance? I am working on the files locally. I save the files from the database unto my own folder on the computer. The thing is, some of the files I download from the database are fine and do not give me any error, but others do. Do you know how I can fix the files that are corrupted from the database?” “hoda64” (posted July 22, 2009)
“Problem converting Word 2007 DOC to PDF 9
I have a Word 2007 DOC (not docx) file with pictures and text which converted perfectly with Distiller 8. I installed CS4 Distiller 9, and now the same DOC file flows over onto several extra pages. I am using the default settings. Any idea what has changed? Thanks in advance. “Petrula” (posted Nov 29, 2002) “First, select the Adobe PDF printer in WORD. Then go through the document to check for the flow of the document. It should print the same as you see in the document after the printer has been selected.”

For the replace and delete pages, I can only guess that you are messing up some of the bookmarks or links in the page from what I think you have based on the description. I would work on copies between each stage so that you can at least go back to the last success stage. If possible, you are better to go back and do the modifications in the original page and the recreate the PDF. If that is not possible, then maybe a better explanation of how you are creating the PDF would help folks understand your process fully and suggest a solution.
On the latter, I would do a repair on Acrobat. However, it may be in the process you are using in the conversion from WORD. How are you creating the PDF from WORD? Have you updated AA9 and not simply have 9.0? The confusing point is that you talk about Distiller for getting the PDF from WORD. Distiller is often involved, but only behind the scenes and normally you either print to the Adobe PDF printer, use PDF Maker, or use the MS plugin for PDF creation. So when stating Distiller, it is unclear what process you are using since none of the methods I mention state the use of Distiller even if it is used in the background.

Acrobat Pro 6 & Word 2007

Similar Messages

Maybe you are looking for