Acrobat Pro 8.1.2 Printing issue

I support our prepress area that is using Acrobat to output files. They are totally put out with Acrobat 8 at this point and nearly refuse to use it. Acrobat 7 Pro makes them very happy.
The biggest issue - reported on 3 different MacPros running 10.4.11 - the erratic behavior of the print dialog box. The advanced option in missing about half the time. (their words) They claim to open a document for print and there is no advanced option button. Quit Acrobat, and sometimes it is there again, sometimes they have to restart Acrobat again, sometimes restart the Mac, sometimes it just won't reappear. They then, out of frustration, open the document in 7, print it, then just for giggles, try it in 8 and viola, there the advanced option is. We can't make it do this on demand.
We have rebuilt machines from the ground up. We have reinstalled and updated Acrobat to 8.1.2. We have the latest print drivers. (IKON)
Anyone else seen this type of behavior?

I work at a sign company and use Quark to create files (mostly text, some graphics) of all shapes and sizes, from a few inches square to several feet. I then RIP to emulsion film to produce positive & negative images for our silk screeners to burn in. The film I use is 28 inches wide and 200 feet long. My question regards film waste. Is there a way to batch/nest differing Quark file types next to each other across the spread (turning them landscape or portrait as necessary) to fill unused gaps in the film???? Often I can use the spreads feature in Quark, but just as often I only have one file/page to print, accompanied by a lot of waste. Giving up Quark and my Mac environment is not an option. I was told Acrobat might have a program for nesting Quark files after they're converted to PDFs. Would this entail new RIP software?---or is there some plug-in attachment that might work? Currently, my RIP software is on a PC-based platform and accepts Mac-Quark files as such.

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