Acrobat Pro 8 Not Printing (Prints from other Apps)

Hello,
I have a user who is having a problem printing from Acrobat Pro v8.1.3. The program is up-to-date as I type this. The problem is that when a print is sent to the printer, the print shows up in the queue, exits the queue, but does not print from the printer. I have verified that I can print a test page from Mac OS X 10.5.8, and also I can print the PDF from the Preview application in Mac OS X. I have tried repairing the installation both unchecking the optional components and re-checking them, and restarting the machine to no avail. Any help on this? I have re-installed the printer drivers as well, and have tried printing via IPP, Bonjour and Appletalk, all with the same result. I am really beginning to think this is a problem with the software and short of a re-install, I don't know how else to fix. I would like to avoid re-installing as this will not tell me what is causing the problem. Thank you for your time and patience reading this.

Yes, there is the pdf printer option when I try to print. The AcroTray starts to run in the background and then just stops. I’m using Windows 7 and CS4 Acrobat Pro 9.0. I tried to update it but it gave me an error message and didn’t update.
Some background – my hard drive crashed and I had to do a reinstall. The Adobe Suite was problematic, but after many, many phone calls I was finally able to get it installed. Everything works fine except the Acrobat.

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