Acrobat Pro 8 update fails

I used Acrobat 8, Version 8.0 and tried to install all available updates.
Now i have version8.1.1 installed but cannot install 8.1.2 SU, which is the one i need.
I cannot choose Acrobat as the application which is to be updated. It's greyed out.
I use the app on a MacBook with OS 10.6.1 installed.

Well, I didn't want to do this, but I had no choice. Nothing else was helping to repair the problem.
I unistalled the entire Suite and used the CS3Clean Script in conjunction with MSICleanUp tool from Microsoft. The last time I had a problem similar to this, this fixed it. Another day gone in support of applications that should know better! (Had to vent...But I couldn't do without them.)
Tony...

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         "PKLeopardPackage <file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20Installer.pkg#pdfservices.pkg>",
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    Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - Build Version - 6.2.127.0
    Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - Logging Level verbosity Set  to 4
    Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - Start: AAM Deployment Validation checks... Install workflow
    Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - Detect should we ignore AAM
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 1499. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 1495. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 1494. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 1492. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 1488. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 1454. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 1280. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 929. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 803. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 567. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 480. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 405. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 377. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 338. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 327. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 284. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 269. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 253. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 252. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 231. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 219. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 218. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 215. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 213. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 200. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 199. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 198. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 196. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 194. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 170. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 162. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 154. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 152. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 150. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 145. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 144. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 143. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 139. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 138. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 137. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 136. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 135. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 134. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 132. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 131. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 130. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 129. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 128. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 127. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 110. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 105. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 104. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 100. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 90. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 85. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 83. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 82. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 80. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 79. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 78. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 77. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 75. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 74. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 72. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 71. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 70. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 69. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 65. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 64. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 61. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 59. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 58. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 57. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 56. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 55. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 54. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 52. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 51. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 50. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 49. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 47. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 46. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 43. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 42. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 41. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 40. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 36. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 35. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 33. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 32. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 29. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 28. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 27. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 26. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 24. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 23. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 22. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 20. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 19. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 17. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 16. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 1. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 0. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 1421. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - Should_Ignore_AAM -1. AAM Installation not ignored..
    Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - Starting Deployment Validation checks...
    Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - Check System validity Status ...
    Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - Checking minimum OS version ...
    Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - System OS Version - major = 10, minor = 10, bugFix = 1
    Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - Check Boot volume is casesensitive ...
    Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - Check Required system files and folders exits ...
    Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - Check Adobe Application Manager is running...
    Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - Check Another Adobe installer (RIBS) is running ...
    Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - Check Another Adobe installer (Bootstrapper) is running  ...
    Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - Check Adobe Application Manager SYNC is happening...
    Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - Check and close Adobe Application Manager notifiers...
    Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - AAM Deployment Validation checks PASSED.
    Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - End: AAM Deployment Validation checks...
    01/27/15 16:23:57:795 | [INFO] |  | ASU | Setup | Setup |  |  | 54940 | Build Version - 8.0.0.72
    01/27/15 16:23:57:795 | [INFO] |  | ASU | Setup | Setup |  |  | 54940 | Logging Level verbosity Set  to 4
    01/27/15 16:23:57:795 | [INFO] |  | ASU | Setup | Setup |  |  | 54940 | TimeLog: Bootstrapper Start
    01/27/15 16:23:57:796 | [INFO] |  | ASU | Setup |  |  |  | 54940 | Event Guid generated is: '72a323ca-3b46-4252-9b9f-30c1226ff155'
    01/27/15 16:23:57:796 | [INFO] |  | ASU | Setup | Setup |  |  | 54940 | Launch Path set to /private/tmp/PKInstallSandbox.Z5hcjN/Scripts/com.adobe.PDApp.AdobeApplicationManager.installer.pkg.0rCs6o
    01/27/15 16:23:57:808 | [INFO] |  | ASU | PIM | PIM |  |  | 54940 | Build Version - 8.0.0.72
    01/27/15 16:23:57:808 | [INFO] |  | ASU | PIM | PIM |  |  | 54940 | Logging Level verbosity Set  to 4
    01/27/15 16:23:57:809 | [INFO] |  | ASU | PIM | PIM |  |  | 54940 | Build Version - 8.0.0.72
    01/27/15 16:23:57:809 | [INFO] |  | ASU | PIM | PIM |  |  | 54940 | Logging Level verbosity Set  to 4
    01/27/15 16:23:57:809 | [INFO] |  | ASU | PIM | PIM |  |  | 54940 | CREATE PIM Instance ...
    01/27/15 16:23:57:812 | [INFO] |  | ASU | PIM | PIM |  |  | 54940 | trying to createOrUpdatePIMDbSchema.
    01/27/15 16:23:57:813 | [INFO] |  | ASU | PIM | PIM |  |  | 54940 | Current db schema version on machine 1.
    01/27/15 16:23:57:813 | [INFO] |  | ASU | PIM | PIM |  |  | 54940 | Current db schema version to install 1.
    01/27/15 16:23:57:813 | [INFO] |  | ASU | PIM | PIM |  |  | 54940 | PIM DB Schema is up to date. Current schema version is 1.
    01/27/15 16:23:57:813 | [INFO] |  | ASU | PIM | PIM |  |  | 54940 | PIM Database is Up To Date.
    01/27/15 16:23:57:813 | [INFO] |  | ASU | PIM | PIM |  |  | 54940 | Updater Inventory location:/private/tmp/PKInstallSandbox.Z5hcjN/Scripts/com.adobe.PDApp.AdobeApplicationManager.installer.pkg.0rCs6o/Install.app/Contents/Frameworks/UpdaterInventory.framework/Versions/A/UpdaterInventory
    01/27/15 16:23:57:817 | [ERROR] |  | ASU | PIM | PIM |  |  | 54940 | Failed to Acquire ACF Lock ...
    01/27/15 16:23:57:817 | [ERROR] |  | ASU | PIM | PIM |  |  | 54940 | Failed to acquireACFLock ...
    01/27/15 16:23:57:817 | [INFO] |  | ASU | PIM | PIM |  |  | 54940 | PIMSqlite closeDB status 0
    01/27/15 16:23:57:817 | [FATAL] |  | ASU | Setup | Setup |  |  | 54940 | Unable to create PIM object
    01/27/15 16:23:57:817 | [INFO] |  | ASU | Setup | Setup |  |  | 54940 | =================  Exiting Installer with Code: -3  =================
    Any ideas?
    Thank you very much!
    acrobaticusè

    [28/01/15 15:59:25] Help And Support: Can you please check for existence of file "com.adobe.PDFAdminSettings.plist" at the following locations:
    1. /Library/Preferences/
    2. ~/Library/Preferences/
    This file might be already present on your machine if you have any other version of Acrobat installed. You need to rename this file or move it to some other location and then try installing Acrobat 11 again. Please let us know if you are able to install after following these steps.
    It’s only there in /Library/Preferences
    I deleted com.adobe.PDFAdminSettings.plist from /Library/Preferences/ with admin privileges
    still the installation fails
    Any other suggestions.
    I also tried installing with an Admin account, still fails!

  • Adobe Acrobat DC Update Failed

    Hi,
    I have a big problem with updating to Adobe Acrobat DC (Windows 8.1, 64 bit); I am trying to install it since three days now. When installing out of the CCInstaller, the following error appears:
    =================================================================
    Exit Code: 7
    Please see specific errors below for troubleshooting. For example, ERROR:
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 1 error(s)
    ----------- Payload: Adobe Acrobat DC 15.7.20033.0 Adobe Acrobat\Setup.exe_15.007.20033 -----------
    ERROR: Third party payload installer Adobe Acrobat\Setup.exe failed with exit code: 1603
    =================================================================
    I already tried all of these recommended steps: Error 1603: A fatal error occurred during installation, but it did not work. I also tried to install it via the direct DCInstaller, but there is is always an error when installing. Sometimes this one:
    (Installation failure of the Acrobat License Module. Possible solutions under http://...)
    Sometimes this one:
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    Thanks very much in advance,
    Henrik

    Same problem here! I just want to install Acrobat DC and I get the same problem, but my old acrobat version (Acrobat XI Pro still working). Are you really mean that with this 'installation of Microsoft Visual Studio' it will work. I can't effort that my acrobat don't work any longer. Thanks!
    Here are some steps worth trying. Looks like your Microsoft Visual Studio 2013 Run-time installation is corrupt.
    I found that following steps work if you're getting error:
    "Error 1722.  There is a problem with this Windows Installer Package.  A program run as part of the setup did not finish as expected.  Contact your support personnel or package vendor.  Action InstallWebResources, location c:\program files (x86)\Adobe\Acrobat\AcrpCEF\AcroServicesUpdater.exe"
    Try following steps and it should work:
    1) Goto Download Visual C++ Redistributable Packages for Visual Studio 2013 from Official Microsoft Download Center and click Download.
    2) Select vcredist_x86.exe and download the package.
    3) If you're on a 64 bit machine navigate to "C:\Windows\SysWOW64\" else navigate to "C:\Windows\System32" on 32 bit machines. If "C:\Windows\SysWOW64" folder exists then you're on a 64 bit machine.
    4) Search for msvcr120.dll and msvcp120.dll and rename both files. Don't delete them so that just in case vcredist_x86.exe package fails to install you can rename them back.
    5) Now double click vcredist_x86.exe and install it. After installation completes check that msvcr120.dll and msvcp120.dll are now installed back. You can delete the files that you renamed in step above now. Don't delete msvcr120.dll and msvcp120.dll
    6) Install Acrobat through CC Installer and it should install now without complain.

  • Acrobat Pro CC failed to install

    Exit Code: 7
    Please see specific errors below for troubleshooting. For example,  ERROR: DW006 ...
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 2 error(s)
    ----------- Payload: Acrobat Professional 11.0.0.0 {D7E3240C-5D8B-4DCE-A5BA-D020514C232F} -----------
    ERROR: DW006: Apple Package failed to install successfully.
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    Creative Cloud Member

    Moving this discussion to the Acrobat Installation& Update Issues.
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  • Adobe Pro updater fails after implementing Cryptolocker software restriction policies - need fix

    Hello everyone
    As part of our protection against the fast-spreading Cryptolocker virus, I added a Group Policy Object with Software Restriction Policies against executing files in the temp directories that Cryptolocker uses:
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    %appdata%\*\*.exe
    %LocalAppData%\*.exe
    %LocalAppData%\*\*.exe
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    I have the same issue as you.  I notified Adobe that businesses taking action to prevent CryptoLocker are finding themselves unable to update Adobe Acrobat/Reader.  I suggested changing the installer location away from the temp directory.  The response I got?  "We can't change the installer."
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  • Acrobat Pro XI fails installation on Mac Pro with Mavericks 10.9.3

    I've downloaded the Acrobat Pro XI Trial installation package twice. Each time I run the installer it fails. As the installer proceeds I see the following messages:
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    Validating Packages
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    Sun Jul 27 09:29:50 2014
    [ERROR] PIM - Failed to get command line args for pid 5572. Errorno (22). error msg -- Invalid argument
    Sun Jul 27 09:29:50 2014
    [ERROR] PIM - Failed to get command line args for pid 5571. Errorno (22). error msg -- Invalid argument
    After the very long list of errors as above the end of the log file shows:
    Sun Jul 27 09:29:50 2014
    [INFO] PIM-AAMDeploymentValidation - Should_Ignore_AAM -1. AAM Installation not ignored..
    Sun Jul 27 09:29:50 2014
    [INFO] PIM-AAMDeploymentValidation - Starting Deployment Validation checks...
    Sun Jul 27 09:29:50 2014
    [INFO] PIM-AAMDeploymentValidation - Check System validity Status ...
    Sun Jul 27 09:29:50 2014
    [INFO] PIM-AAMDeploymentValidation - Checking minimum OS version ...
    Sun Jul 27 09:29:50 2014
    [INFO] PIM-AAMDeploymentValidation - System OS Version - major = 10, minor = 9, bugFix = 3
    Sun Jul 27 09:29:50 2014
    [INFO] PIM-AAMDeploymentValidation - Check Boot volume is casesensitive ...
    Sun Jul 27 09:29:50 2014
    [INFO] PIM-AAMDeploymentValidation - Check Required system files and folders exits ...
    Sun Jul 27 09:29:50 2014
    [INFO] PIM-AAMDeploymentValidation - Check Adobe Application Manager is running...
    Sun Jul 27 09:29:50 2014
    [INFO] PIM-AAMDeploymentValidation - Check Another Adobe installer (RIBS) is running ...
    Sun Jul 27 09:29:50 2014
    [INFO] PIM-AAMDeploymentValidation - Check Another Adobe installer (Bootstrapper) is running  ...
    Sun Jul 27 09:29:50 2014
    [INFO] PIM-AAMDeploymentValidation - Check Adobe Application Manager SYNC is happening...
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    Hello,
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    Regards,
    Anoop

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