Acrobat Pro 9.2.0 error on creating .jpg from .pdf

Hi there,
I am encountering this same issue that was cited in the "Saving a PDF file as a JPEG" from 2008. I have a one-page poster in Word 2010 which I was able to convert into a text renderable pdf, then - in Acrobat Pro - was able to convert this pdf into a jpg with no problems - hundreds of times in the past. The Word file is a composite of several images and text that I wish to save as a .jpg to insert into an event programme as the front cover.
Now, on printing to pdf, I am not getting consistent renderable text when I open the file in Acrobat Pro, AND if I attempt to "save as" a jpg I get the following error:
"Acrobat could not save a page in this document because of the following error:
The image is too wide to output. Please crop it or reduce resolution and try again. (Page 1)"
I can only click ignore or cancel. Neither will allow me to create a jpg.
Has anyone else found this error recently?
I did download some updates recently to Adobe and Flash, so they could be the problem... but I have no idea what to do to undo them.
I have tried using a different pdf writer to create the pdf file, but if I go back to Acrobat Pro, I still get the jpg error. I assume the error is to do with teh image rendering end, not the pdf writing itself.
I note from the discussion string earlier, there has been no fix posted for this. This in itself is rather disappointing for an issue that first arose in 2008.
I hope someone can help as this is driving me crazy!

I'm still unable to update Acrobat Professional without doing a complete re-install of the product.
Has this issue been resolved by Adobe?
Everytime there is an update to Adobe Acrobat Professional, I have to do a complete re-install before I can apply an update.
Thanks.

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Problem Event Name:                        APPCRASH
Application Name:                             Acrobat.exe
Application Version:                           9.5.5.316
Application Timestamp:                     518ac052
Fault Module Name:                          ImageConversion.api
Fault Module Version:                        9.5.5.316
Fault Module Timestamp:                  518aac4c
Exception Code:                                  c0000094
Exception Offset:                                0003ce16
OS Version:                                          6.1.7601.2.1.0.256.48
Locale ID:                                             1033
Additional Information 1:                  0a9e
Additional Information 2:                  0a9e372d3b4ad19135b953a78882e789
Additional Information 3:                  0a9e
Additional Information 4:                  0a9e372d3b4ad19135b953a78882e789

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