Acrobat pro 9.2 closes when you hit scan button

I am using a Xerox Documate 252 scanner. When I try to create a pdf from scanner in ver. 9.2, I either get an error message that says Acrobat will now close and it does, or I get into the scan page and click on scan, then get error message another application is using the scanner, then Acrobat closes. I am using Windows 7 64 bit. Removed scanner, drivers and Acrobat Pro and reinstalled all. Still having problems. I can scan from other programs, including Photoshop CS4 and Omni Pro. Any suggestions?

The network is working correctly. I have not any problem with it. I open big files on the network drive, editing files (pdf, dwg) but trouble only after optimization scanned files (size of files approximately more than 10MB).
I think that this may be related to length of the path? But why adobe not inform about it and closes program?
I will be testing length of the path.

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Good day! On the ultrabook Asus (System Settings: WIN 8.1 64-bit, Core I5-3317U CPU @ 1.70 Ghz, Memory 4 Gb), set Adobe Acrobat XI Pro 11.0.09 When you convert to any format via SaveAs in WORD, EXCEL, or via the Export file in ... throws the error "Un

Good day!
On the ultrabook Asus (System Settings: WIN 8.1 64-bit, Core I5-3317U CPU @ 1.70 Ghz, Memory 4 Gb), set Adobe Acrobat XI Pro 11.0.09
When you convert to any format via SaveAs in WORD, EXCEL, or via the Export file in ... throws the error "Unable to process the document in the module Save As. File not created"

Hi,
Was it working fine for you before?
Is it with some specific documents?
Are you able to convert the word/excel files to pdf?
Regards,
Rave

Good day!   On the ultrabook Asus (System Settings: WIN 8.1 64-bit, Core I5-3317U CPU @ 1.70 Ghz, Memory 4 Gb), set Adobe Acrobat XI Pro 11.0.09 When you convert to any format via SaveAs in WORD, EXCEL, or via the Export file in ... throws the error "Una

Good day!
On the ultrabook Asus (System Settings: WIN 8.1 64-bit, Core I5-3317U CPU @ 1.70 Ghz, Memory 4 Gb), set Adobe Acrobat XI Pro 11.0.09
When you convert to any format via SaveAs in WORD, EXCEL, or via the Export file in ... throws the error "Unable to process the document in the module Save As. File not created"

This happens with any file .
Send a file with the screen errors and system data . Also send a couple of files PDF.
Translates only txt format.
Acrobat установлен: C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Acrobat.exe
    Версия: 11.0.9.29
Дата создания: 2014/09/12
    Время создания: 13:43:46
Браузер по умолчанию:
Версия BIOS: _ASUS_ - 1072009
Версия ОС: 6.2.9200
Всего виртуальной памяти: 4194176 KB
Всего физической памяти: 4077252 KB
Графическая плата: Intel(R) HD Graphics 4000
    Версия: 10.18.10.3412
    Отметить: Не поддерживается
Доступная виртуальная память: 3638168 KB
Доступная физическая память: 1689940 KB
Имя пользователя: Vazgen
Имя системы: VAZGENTAICHI
Монитор:
    Название: Intel(R) HD Graphics 4000
    Разрешение: 1920 x 1080 x 60
    Бит на пиксел: 32
Название ОС: Microsoft Windows Vista
Папка Windows: C:\WINDOWS
Папка для временных файлов: C:\Users\Vazgen\AppData\Local\Temp\
Почтовая программа по умолчанию: Microsoft Outlook
    mapi32.dll
    Версия: 1.0.2536.0 (winblue_rtm.130821-1623)
Производитель ОС: Microsoft Corporation
Процессор: Intel64 Family 6 Model 58 Stepping 9 GenuineIntel ~1696 Mhz
Сведения о Windows:
   Планшетный ПК: Да
   Начальная версия: Нет
   Media Center Edition: Нет
   Медленный компьютер: Нет
Сведения о сеансе:
   Тип загрузки: Обычный
   Завершение работы: Нет
   Сеть: Доступно
   Внутри Citrix: Нет
   Внутри VMWare: Нет
   Удаленный сеанс: Нет
   Удаленное управление: Нет
   Использование JAWS: Нет
   Использование Windows-Eyes: Нет
   Использование NVDA: Нет
Сведения об Acrobat:
   Изолирование программной среды: Отключить
   Связанная программа для чтения: Нет
   Multi-Reader с поддержкой Desktop: Отключить
Сведения об отображении:
   Ширина экрана: 1920
   Высота экрана: 1080
   Число мониторов: 2
   Число кнопок мыши: 2
   Мышь с колесом прокрутки: Нет
   С маркером Windows: Нет
   Двухбайтовая кодировка: Нет
   С редактором метода ввода: Да
   В программе для чтения с экрана: Нет
Сведения об учетной записи:
   Права пользователя: Администратор
   Управление учетной записью пользователя: Ограниченное
   Целостность процесса: Не определено
   Тип профиля: Отсутствует
Установленные приложения:
   Версия Office: Office 2013 32-bit
Файл подкачки: 4194303 KB
Часовой пояс: Московское время (зима)
Язык: Русский (Россия)
C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\plug_ins\Accessibility.api
    Версия: 11.0.9.29
Дата создания: 2014/09/12
    Время создания: 13:44:20
C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\plug_ins\Annots.api
    Версия: 11.0.9.29
Дата создания: 2014/09/12
    Время создания: 13:44:22
C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\plug_ins\IA32.api
    Версия: 11.0.9.29
Дата создания: 2014/09/12
    Время создания: 13:44:18
C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\plug_ins\PaperCapture.api
    Версия: 11.0.9.29
Дата создания: 2014/09/12
    Время создания: 13:43:36
C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\plug_ins\SaveAsRTF.api
    Версия: 11.0.9.29
Дата создания: 2014/09/12
    Время создания: 13:44:20
C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\plug_ins\SendMail.api
    Версия: 11.0.9.29
Дата создания: 2014/09/12
    Время создания: 13:44:20
C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\plug_ins\Updater.api
    Версия: 11.0.9.29
Дата создания: 2014/09/12
    Время создания: 13:44:22

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You can refer to :
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Installing, uninstalling Acrobat X | Mac OS
Adobe Acrobat X Pro * Activation and registration
http://www.adobe.com/content/dam/Adobe/en/accessibility/products/acrobat/pdfs/acrobat-xi-p ro-accessibility-best-practice…
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Dear Brian:
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Acrobat pro 9.2 closes when you hit scan button

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