Acrobat Pro 9.3.2 Update problem

Hi all. I am running CS5 on my Intel mac which is on system 10.5.8. Today I have updated to the latest version of Adobe Acrobat Pro. In my work I use the "Attach for email Review..." feature alot, to send off to our clients. Ever since I have updated to the latest version, this feature creates a black box where the instruction for use text goes when it creates an email to send off for review. I am using Mail, has anyone else had the same issue with this update?
this is what happens...
this is what it should look like...

After you remove acrobat, Try booting your mahcine in Safe Boot mode first and then enable the root user and try to install Acrobat 9 followed by its updates.
Start in Safe Boot mode | Mac OS X : http://helpx.adobe.com/x-productkb/global/start-safe-boot-mode-mac.html
Enable Root user : http://support.apple.com/kb/ht1528
Hope that Helps.
Cheers!!
Arpit

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Acrobat Pro 9.5.1. update problem

I can not install Acrobat Pro 9.5.1 update.
Constant error occurs.
OSX 10.7.3. Adobe CS5.
Help.

After you remove acrobat, Try booting your mahcine in Safe Boot mode first and then enable the root user and try to install Acrobat 9 followed by its updates.
Start in Safe Boot mode | Mac OS X : http://helpx.adobe.com/x-productkb/global/start-safe-boot-mode-mac.html
Enable Root user : http://support.apple.com/kb/ht1528
Hope that Helps.
Cheers!!
Arpit

I' m trying to install Acrobat Pro 10.1.8 Update. I'm getting the Error "Istallation fehlgeschlagen" without Error code what can I do?

Hi,
I' m trying to install Acrobat Pro 10.1.8 Update. I'm getting the Error "Istallation fehlgeschlagen" without Error code . What can I do? I purchased CS5.1

You can get the updates for the MAC from Adobe - Acrobat : For Macintosh, but apparently you already found that. Two possibilities that I can think of: 1. You have anti-virus enabled and that is causing the failure or 2. You are trying to install an update and skipped ones before it. If you start with the latest update, the download indicates the previous version required for the update. It looks like 10.1.12 can install over any previous version, so I would go for broke and install the latest.

I'm working mostly with CS6 Photoshop, Indesign, Illustrator and Acrobat Pro X. Can I update from 10.6.8 to Mavericks without any problems?

Can I update to Mavericks without any problems for CS6 Photoshop, Indesign, Illustrator and Acrobat Pro X?

I can't guarantee it, but I think it's very likely you'll have no problems. Mavericks is now up to 10.9.3, and it's extremely stable.

Acrobat Pro 9.5.1 update - extremely bizarre incompatibility with W7 x64

After updating Adobe Acrobat Pro Extended to 9.5.1., running Acrobat or printing to Adobe PDF printer crashes on every odd launch on fully up-to-date W7 x64 Enterprise. (i.e., 1st, 3rd, 5th, 7th, 9th.......)
- Repair does not help
- Full uninstall, reinstall and updating up to the same update level (9.5.1) does not help
- Does not occur with updates up to and including 9.5.0
- Completely reproducible on two boxes
Setting Acrobat to Vista SP2 or lower compatibility mode does fix the issue reliably.
Log Name:      Application
Source:        Application Error
Date:          9.5.2012 16:18:31
Event ID:      1000
Task Category: (100)
Level:         Error
Description:
Faulting application name: Acrobat.exe, version: 9.5.1.283, time stamp: 0x4f71b565
Faulting module name: Acrobat.dll, version: 9.5.1.283, time stamp: 0x4f71b087
Exception code: 0xc0000005
Fault offset: 0x00172a3a
Faulting process id: 0x13ac
Faulting application start time: 0x01cd2dee9ac2d0c7
Faulting application path: C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrobat.exe
Faulting module path: C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrobat.dll
Report Id: da1e353d-99e1-11e1-873f-001fc66da0c8

Please download the Acrobat Cleaner tool, and remove the Acrobat installation : http://labs.adobe.com/downloads/acrobatcleaner.html
Now, create a new Admin account (for the testing purpose) and install Acrobat again. Update to Acrobat latest version.
I would also like to know, was it working fine till 9.5.0 Version. Do you see the problem after installing 9.5.1 patch ?

Acrobat Pro 9.4.5 Updated, now won't launch program or open pdfs

Downloaded and updated 9.4.5 when prompted. Ran update but think there may have been a glitch. I haven't been able to launch the application or open pdf documents since. (OSX 10.6.8).
Was going to uninstall but can't find Acrobat Pro Unistall app. on my computer (Own CS5 Design Premium, and have searched and found the other application uninstallers. See attachment)
1) Is there some sort of patch or update for this? If not, is there some sort of support where I can contact Adobe directly about this issue? (I already filed a bug report).
2) Where can I download Acrobat Pro 9.? uninstaller? (I still have my old Mac from CS4, should I try using that???)
Upgrading to CS5.5 and or AcrobatX is not an option at this time. Please advise.

Thanks for your response Steve.
Don't quite know what happened. I'm technically challenged. I just inserted the disks and double clicked to "install". I have two Macs, one at work and one at home. The one at home which was installed after the one at work looks correct. I am copying that and bringing my application disks to work to uninstall/reinstall.
Main question, is there a problem with Acrobat Pro 9.4.5? Do you suggest I uninstall, re-install this program?
TIA MrsMelbyElvis

The Acrobat Pro 9.3.0 Update seems to be the utlimate fix on my Mac . . .

My installations of Acrobat Pro 9.1 and 9.2 where way too slow and pocky on my Quad-Core Mac Pro, running Tiger. The only solution was to re-install Acrobat Professional 9.0.0 and not install the updates. Acrobat Professional 9.2 runs perfectly effiently on my Powerbook G4, running Tiger, though.
I recently installed the Acrobat Professional 9.3.0 update and now, Acrobat Pro runs very fast on my Mac Pro. Acrobat Pro 9.3.0 is a good update.
Rob

I found that thread last week but I can't seem to find it now. If your running Snow Leopard, you may be having problems that I have no experience with, since I have not moved past Tiger. Acrobat 9 Pro was written for Tiger and Leopard. Snow Leopard is not yet well updated and patched, at version 10.6.2, so having a brand new Mac with 10.6.2 installed can be an unpredictable experience for the short term, though most Snow Leopard users are probably having an all right experience with Adobe CS4.

Acrobat Pro 10.1 AIP Install Problem

I have been pushing out Acrobat Pro to my users via Group Policy. I started with 10.0 and went to 10.0.1 and then 10.0.2 using the .msp patch files with no problem. I created a new AIP for 10.1 where I started with 10.0 and then applied the 10.1 patch. The problem is that on machines that already have the prior 10.0.2 AIP install, they get the error shown below. On an system that has never had Acrobat Pro installed from the original 10.0.2 AIP it works fine. Anyone else having the same problem?

We are facing the same problem now with 10.1.0 , and i still don't get the logic behind the new patching system. We are using SCCM to deploy the software to clients, so just linking to new sources is no option. This is also no-go because of the uninstall routines for the software.
And why the heck do i have to start over from the beginning every 3 month, when a quarterly patch is being released?
For version 9 i can patch the AIP with all regular patches in a row and update my distribution points, so new installations are on a good patch level. Security patches are installed through a seperate task sequence. This works like a charm.
The only way i see is always to use the base 10.0.0 msi and streamline it with the latest quarterly patch, followed by security updates, during installation.
Shame on you Adobe, this ain't a step forward but 2 backward. Patching Acrobat Products was never fun, but now it bacame a punishment.
Quarterly updates are always cumulative? Now really? Have you guys realized that the patches get blown up more and more every time? How big are they going to be in let's say 2 years? About 500 MB? This is what i call wasting ressources.
They got bashed for the patch orgies for home users during new installations, and came up with a home user solution for everyone. Cangrats Adobe, well done! (not)

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I'm trying to update Creative Cloud Suite Acrobat Pro XI to 11.0.4. I've tried deinstalling and reinstalling. I've tried to update from within the APP itself and it starts, but an hour later it hasn't updated. I'm on a Mac with the most recent system software.
I'm hoping that this version will take advantage of the retina display of this Mac. It seem odd to me that Mac Preview makes PDFs look so much better than viewing the same document through Acrobat.

I have the same problem. Acrobat always updates separately from Creative Cloud
CC always says Acrobat is up to date (see screenshots for 11.0.04) but then I get a prompt to update directly from Acrobat.
This seems crazy to me, inconsistent and badly implementsd. I installed Acrobat through CC but unlike the other apps it doesn't update. ????

Adobe Acrobat Pro 9.2 blurry shadow problem

Hi all,
This problem is very strange and just happened to me last week.
When I opened 1 PDF file, the problem didn't occured, but when I opened 2 or more PDF, this problem occured.
This is the normal file
Open this image to have visual picture : http://140.116.5.200/~tisa/adobe_error/test.jpg
But after I scroll the PDF file (using the scroll in the right side) and then stop, slowly but sure, the PDF screen and font start to get blurry and blurry (you can see there is a diagonal line from upper left to the bottom right screen, the left screen is blurrer than the right screen)
Open this image2 to have visual picture : http://140.116.5.200/~tisa/adobe_error/test2.jpg
And if I highlight some of the text and scroll the mouse down, the screen will become unbelieable blurry, just like this.
Open this image3 to have visual picture : http://140.116.5.200/~tisa/adobe_error/test3.jpg
Thank you so much in advanced for helping... Already looking the answer for several days without any solution.
What should I do ?
NB : I have try to uninstall and install this software but it still happened.
NB2 : I tried to install Acrobat Reader (free) and I got the same problem
NB3 : I changed my Adobe CS4 to CS5 several weeks agao. I don't know if this is the problem.

So.. If we want to control the "hardware graphics acceleration", should it be done inside the Adobe Acrobat Pro ?
If yes, which part of option should we changed ?
If not, can someone tell me which way to setting this one ?
Do anybody have other input ? This problem makes me crazy
Thank you so much in advanced.

Acrobat Pro XI won't update using CC desktop

I have CC for teams and Acrobat XI Pro will not update through the Creative Cloud desktop app on Macs (haven't tested Windows yet). As a test I removed all instances of Adobe from my system (apps, application support files, prefs, launch daemons, everything) and installed the latest Creative Cloud desktop application (1.7.2.419 as of 9/3/14). Logged in and installed Acrobat Pro and it installed version 11.0.0., not 11.0.7, or any previous version. Ok, so its installing an old version, kind of odd but surely the CC desktop app will know its out of date and offer an update. Nope. How about a restart... nope again. I tried this on a couple other systems and got the same results so it appears that the CC desktop app is installing out of date versions of the apps and then not recognizing they're out of date.
Is this happening for anyone else?

i installed acrobat xi cc a few days ago (on a new computer). it just now updated from 11.0.0 to 11.0.8 (i think)

Can Acrobat Pro 6.0 be updated to work with Windows 7?

Hello everyone - I have software that I have been using for years. I like it and it is really all I need. My old computer finally crashed completely and I would like to use Acrobat Pro 6.0 on my Windows 7 machine. Does anyone know of a way to accomplish this?
Thank you in advance for your help and suggestions. I really do not want to spend $400.00 on new software if it can be avoided...
All the best...
Bustheads

I would suggest an update, but I do not think that AA6 qualifies (need at least AA7). A big question is if it is a 32 or 64-bit system? For a 32-bit system there is some hope, though you may have to deal with some work arounds. Typically, AcroTray that automates the PDF creation may not work in Win7 (it does not for the AA5 I installed on Win7). If that is the case, you will have to change the printer port to file rather than Adobe PDF. Then you will be printing to file and have to open the file in Distiller to complete the conversion. You may be able to set up a watched folder in Distiller to automate the process a bit. Whatever you do, it will be trail and error and do expect some things to not work.
So the answer is to first install it and see if Acrobat runs at all and if the Adobe PDF printer is installed. If so, then try to print. If it locks up, then try printing to file and open the file in Distiller. If that works, then my suggestions may do the job for you. I was able to get AA5 to work on my 32-bit netbook with Win7 starter this way. Not that clean, but it works. I primarily did it as an experiment, but for you it is a bit more.

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Hi eman_32,
You've posted in the AIR forum. Would you mind reposting this over on the Acrobat forums?
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Chris

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Thanks

Hi ,
This seems to be an issue specific to the file you are using . Does it happen for any file with tables ?
If possible can you please share the file converting which you encountered such behavior . Please also mention your OS ,version of Acrobat and MSOffice version .
Thanks,
Apoorv

How come I cannot use the Editing tools when i am using Adobe Acrobat Reader DC It wants me to Buy Now. But when I use Adobe Acrobat Pro DC i have no problem using the Editing tool yet I had Adoboe Acrobat XI Pro then it was upgraded to this DC stuff

I am already paying a subscription for Adobe Acrobat XI Pro Now it want me to buy when using the edit tool or even the tool to insert pages Never had that problem before??????????????

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Acrobat Pro 9.3.2 Update problem

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