Acrobat Pro 9.4.3 filename prompt dialog window doesn't automatically display

I'm running Acrobat Pro 9.4.3 from CS5 Design Premium on a Windows 7 Pro system. When creating a PDF from any source, the filename dialog window doesn't open. I have to click on its icon in the taskbar to display it.
Acrobat works fine on our XP Pro systems with the filename dialog opening on top of all other windows. Thought it was an OS issue but all the other programs display their prompt windows as they should in.

Yes, I initiated the review. When I initiated the review, I saw a different dialog for entering my username and password. That took my credentials and uploaded the PDF to SharePoint.
I don't remember seeing RSA dialog (see the image I attached to the first post) when I created the review, only when I opened the PDF after the review was generated. At that point, I did select to save the credentials, but it didn't seem to save them (since everytime the dialog appears it is blank).
I had another one of our tech writers test it before sending it to the rest of the team, and he was able to access the review and put in test comments. He never saw the dialog. At that point, I looked at other reviews that I had initiated in the past, and was unable to add comments to those either (at least for the ones that didn't have a deadline). So I am pretty sure it is something that has changed on my system in the last few weeks. Perhaps a Microsoft Security update?

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Hi there! I want to download Adobe Acrobat Pro 9 from the adobe website, but it doesn't seem available... does anyone know why?

Hi there! I want to download Adobe Acrobat Pro 9 from the adobe website, but it doesn't seem available... does anyone know why?

Hi Stephan Timmers,
Please check the link below and download the required products.
http://helpx.adobe.com/acrobat/kb/acrobat-8-9-product-downloads.html
http://helpx.adobe.com/creative-suite/kb/cs5-product-downloads.html
Regards,
Vinay

Acrobat Pro 10.1.1.33 crashes on Windows 7 with latest updates

Today I updated Acrobat X Pro to the latest version, and Windows 7 32 bit too. When I select the menu option Preferences in Acrobat, Acrobat crashes. Before there was an error message displayed via a dialog window, but now there no message. The Acrobat window simply disappears. As I recall, the error message was related to Visuall C++ and it said something about a virtual function.
This is from the event log:
Faulting application name: Acrobat.exe, version: 10.1.1.33, time stamp: 0x4e64e9d5
Faulting module name: Multimedia.api, version: 10.1.1.33, time stamp: 0x4e64f881
Exception code: 0x40000015
Fault offset: 0x0005c678
Faulting process id: 0x850
Faulting application start time: 0x01cc728e366397b1
Faulting application path: C:\Program Files\Adobe\Acrobat 10.0\Acrobat\Acrobat.exe
Faulting module path: C:\Program Files\Adobe\Acrobat 10.0\Acrobat\plug_ins\Multimedia.api
Sorry I cannot provide more details as I don't know much about error reporting under Windows. I'm running Windows 7 as a guest in VirtualBox 4.12.

I too saw this behavior but can not reproduce it. I just installed Acrobat X last week and it has given me intermittent trouble since then. Immediately after installing, it required a system reboot and it changed my screen resolution from the native 1920x1200 to 1280x800. The following day, the laptop's screen went on an acid trip, then had a whiteout, something that has never happened in its 4.5 years. It worked perfectly on reboot and that has not happened again. Then a mac user sent me a gigantic pdf (18mb for 6 pages), with one missing page as an addendum. In trying to insert the missing page, Acrobat locked up my system multiple times, giving out of memory error messages (it has 4mb physical RAM, can use 3.25mb). I finally got Acrobat to work when it came out of being locked up and it changed the screen resolution to 1280x800 again. Needless to say, I did my business in the lower resolution and saved, then closed Acrobat. After rebooting and changing the resolution back, I opened the new file with no other programs open and reduced the file size so that it is now under 2.5mb. Acrobat still balked at opening the smaller file until I started opening programs one by one with Task Manager and Resource Monitor running. I finally got Acrobat to work with all of my regular programs running and it now seems to be working OK. Today I scanned a 9 page document with no problems and with Word and Outlook running, along with some other stuff.
I'm thinking that the video problem may be related to the video driver, but it's an older laptop and there's no Win7 driver for it, so I'm running a Vista (gasp!) driver. I used one other program that caused so many video problems on this system (shame on you, Media Center) that I had to quit using it. Does anyone know of any settings that I can tweak to make my life easier? And yes I know that I need to start looking for a new computer, but this one has treated me well and I just dropped a whole bunch of my cash on Acrobat X, so I'm not going to be in the market for a few months. In the meantime, I need Acrobat to work. Any suggestions would be welcome. Thanks in advance.

I bought the Adobe Acrobat Pro on Disc, then realized my new laptop doesn't have a CD drive. Can I just download it with my serial number or do I have to send it back?

I bought a new laptop after mine was stolen. I also purchased Adobe Acrobat Pro on Disc. I then realized my new steady state laptop doesn't have a CD drive... Can I download the software with my serial number or do I have to send it back and purchase the downloadable version?

I also purchased Adobe Acrobat Pro
Which version?
You can simply download the installer from Adobe, install then enter your serial number when prompted.
Download and Installation Help

Acrobat Pro on Mac OS X 10.6.2 doesn't recognize scanner

I recently installed Adobe Acrobat Pro 9.2.0 on my MacBook running OS X 10.6.2 (Snow Leopard). I can't scan from within Acrobat because it doesn't recognize my HP OfficeJet 4315 scanner. I can scan from the Apple Image Capture software just fine. I can edit documents just fine in Acrobat; I just can't scan from within Acrobat.
When I select "Create > PDF from Scanner" I get the following dialog box and no device is in the "Scanner:" dropdown list.
Please help! Thanks.

MacDaddyGro wrote:
Well, I had no idea what I was doing with the whole SANE/Twain thing (although I did read about the SANE project) but I did go ahead and install the Snow Leopard components for SANE as you suggested. This did not help. Now in Acrobat a scanner named "SANE" shows up in the list, but when I select it and try to scan I get the following error message:
I did not see my HP scanner in the list of supported scanners on the SANE site, but thought I'd try anyway.
I have not yet tried the other suggestion you made.
Thanks for trying.
Sorry won't work unless you machine is listed, or type similar to yours is listed. in one of the components is installed in the system preferences go through that list and turn off all items except for your brand of scanner. And try again.
Also restart computer, and unplug and plug back in your scanners usb connection.
If that doesn't work. Then you have to go to Silverfast and see if they have a package for your Scanner. If so. You will have to pay for it. But is well worth it.
I never have understood which despite having Scanner in Acrobat praticaly since day one. They have never been good about scanner support in Mac anyway.

Installing Adobe Acrobat Pro 9 on a new laptop, but it doesn't accept my serial number

Hello,
On my old laptop I had installed and licensed Adobe Acrobat Pro 9. I retired my old laptop and bought a new one. I want to install Adobe Acrobat Pro 9 now on the new one. But seemingly my serial number is not accepted any more. That's what I did so far
1. Downloaded Adobe Acrobat Pro 9 from http://helpx.adobe.com/acrobat/kb/acrobat-8-9-product-downloads.html
2. Retrieved my serial number from Adobe ID (it matched what I have found out locally on my old computer)
2. Started the installation
3. Entered my serial number when asked for. Then I get a message "Invalid Serial Number"
Who can help please?
Best regards,
Dr. Rolf Schlagenhaft (Freescale Semiconductor)

Moving this discussion to the Acrobat installation & Update Issues forum.
RolfSchlagenhaft there are no registered Adobe software titles under the account you are posting to the Adobe forums with. You will want to attempt to locate the account which has your registered serial number. You can find more details at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html. If you need assistance locating the account which contains your serial number then please contact our support team at Contact Customer Care.
Finally if you have a volume license for Acrobat 9 Professional then the installation files are only available at https://licensing.adobe.com/. The installation files you downloaded are for the retail version of Acrobat 9 Professional. This may be another cause of you receiving the message that your serial number is invalid.

Acrobat Pro X PDF previewing not working in Windows 7 64-bit

Greetings, all,
The organization I work for recently purchased a volume license for Acrobat Pro X. We uninstalled Adobe Reader from all of our machines and installed Acrobat Pro X on them. After the move, the PDF preview handler stopped working. People commonly link to the URL below, but it has not worked for us. It appears it only works for the PDF preview handler packaged with Adobe Reader, not the one packaged with Acrobat Pro.
http://www.pretentiousname.com/adobe_pdf_x64_fix/index.html
Users are unable to preview PDFs in Windows Explorer and Microsoft Office Outlook 2007. When attempting to preview in Windows Explorer, the following appears:
This file can't be previewed.
What can we do to get the preview handler working in Windows Explorer (Windows 7 64-bit) and Office Outlook 2007?
Thanks in advance!

Bill@VT wrote:
OK. Then do you mean the thumbnails in Windows Explorer? I don't have a solution for that, but there have been several posts about the issue.
Well, thumbnails in Explorer don't work either, but we're not concerned about it. The preview pane is what we're worried about. There is a button in the top-right that turns the pane on. Previewing in Outlook does not work either.
Sabian Zildjian wrote:
Check the value for AppID in this registry key:
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{DC6EFB56-9CFA- 464D-8880-44885D7DC193}]
What do you have?
{534A1E02-D58F-44f0-B58B-36CBED287C7C}
DisplayName is set to "@C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\pdfprevhndlr.dll,-101".

Can't scan Acrobat Pro 9.5.5 crashes when on Windows 8 PC

I have Acrobat Pro 9.5.5 on a Windows 8 PC.
When I try to use scan features, acrobat crashes.
I select custom scan it crashes.
I select configure presets it crashes.
Because Pro crahses I am unable to choose what scanner to use for scanning. No idea what scanner Pro is attempting to use.
I have the most current versions of both programs. Acrobat Pro 9.5 worked fine on Windows 7 PC.

Acrobat 9 was coded to support Windows 8. As the Acrobat 9 product family passed into "end-of-support" earlier this year that lack of compatibility for Windows 8 isn't going to change.
Be well...

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I've only seen a couple memos on this crash issue, is Adobe or MS working on this? Both my Acrobat Pro and Windows 8.1 are fully updated.
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Hi GIS-USNEF,
Acrobat 11.0.07 is perfectly compatible with Office 2013
When does the application crash?
Was it working fine before?
Is the issue specific to some pdf files?
Do you get any error when Acrobat crashes?
Try using a different Admin account and check the performance.
We might also want to have a look at the crash log and procmon logs for detailed analysis.
Regards,
Rave

Can Adobe Acrobat Pro 9 function as a previewer in windows folders?

I use Adobe Acrobat Pro 9 and want my .pdf files to only open with adobe pro, I also want to have a previewer option in file folders. With adobe pro 9 only on my machine I do not have the previewer capabilities and when I download abobe reader that program acts as the default.
Is it possible to have the best of both worlds?

Moving this discussion to the Acrobat Installation & Update Issues forum.

Acrobat Pro version 6 not working in vista ( Windows 7 ) ?

What is the problem with adobe Acrobat pro version 6 and vista (windows 7)?.....really annoying having to upgrade later version costing hundreds of pounds

I am not sure if VISTA has the same problem as Win7 or not. For Win7, the AcroTray application that is used for PDF creation (both when printing to the Adobe PDF printer and with PDF Maker in AA6) will likely not work correctly. This may also be the case with VISTA. To get around this problem you have to print-to-file (you can change the PDF Port to FILE in the printer properties). After the file is create, you can open it in Distiller to complete the PDF creation. It may be possible to create watched folders to automate this process, but is not as ideal. In any case, you will likely have to use a work around. Also, update your AA6 (currently at 6.0.6). I have been able to do this with AA5 on Win7 as a test and it did indeed work. There may still be other issues for AA5 on Win7, but that was the major one.
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Acrobat Pro 7.0 does not install on Windows 7, how can I get a version that does?

I recently downloaded and tried installing the non-activation version of Adobe Acrobat Pro 7.0 on my Windows 7 PC. After researching the installation error I read some posts that Acrobat 7.0 does not install on Windows 7. What are my options?

AA 7 will install, but it will not run very cleanly. A lot of things require workarounds. However, it is strongly recommended that you upgrade to AA XI for use on Win7 or Win8. AA 7 is not fully compatible and playing with workarounds is not a great use model. Looks like the price just came down also. You will have to purchase the full version. The upgrade version requires at least AA 9.

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Moved to https://forums.adobe.com/community/acrobat/creating__editing_%26_exporting_pdfs

Adobe Acrobat Pro Extended: CSV Export of a 3D-Model doesn´t work

Hello @ all.
I´m using the Adobe Acrobat 9 Pro Extended Tool. Now I want to export a 3D Model in a csv-file. I´ts no problem to export it in a xml-file andnopen it, but if I want to open the exported csv-file, then I see nothing -> an empty excel table :-( If I use a csv-viewer-tool then I became an error, that the tool can´t open the file.
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Acrobat Pro 9.4.3 filename prompt dialog window doesn't automatically display

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