Acrobat Pro 9.5.4 crashes when inserting pages into exisitng PDF
When I try to insert pages into an exisitng PDF document Acrobat Pro 9.5.4 running on Mac OS 10.8.2 hangs and crashes every time. Please HELP!!!
Any PDF I try and insert to any PDF. It does not seem to be isolated to one document.
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Problem Event Name: BEX
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I convert several Word documents having footnotes to PDF using Acrobat X and it works fine. Is it possible for you to share your Word file in which you are seeing this issue so that I can investigate? You can send me the file @ [email protected]
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Acrobat Pro 8.1.2 crashes when displaying pdf made from Word doc containing url text
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I and a few others in my workplace have a similar issue.
Acrobat crashes when they scroll through and view a pdf file that was created from Word. The Word document contains url text in its header to the effect of "visit us at www.blah.com ." They're running Acrobat Pro 8.1.2 and Office 2K Pro SR-1 on XP Pro SP2.
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The pdf is attached.
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Dear Adobe Friends,
I really need some help here. I am working on a project for graduate school and am having a big problem with Acrobat Pro X.
I am running CS6 with Acrobat Pro X on my iMac (specs below). Ordinarily, I have no problems running Acrobat Pro X for refining PDFs and doing OCR. However, on larger documents (1000+ pages), the app just plain crashes after approximately 200 pages. I'm really in a bind here so I'm hoping someone can help me out.
I've run Acrobat on PDFs between 600-800 pages without a problem but this is really perplexing, it doesn't give me any reason except that Acrobat has unexpectedly quit.
iMac 2.66Ghz Core 2 Duo
4GB RAM / 320GB HDD (150GB Free)
Mountain Lion 10.8.2
PS: I have included a copy of my crash log. There are several of them, this is one of the more recent ones.
____Crash Log Here_____
Process: AdobeAcrobat [27695]
Path: /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Identifier: com.adobe.Acrobat.Pro
Version: 10.1.4 (10.1.4)
Code Type: X86 (Native)
Parent Process: launchd [258]
User ID: 503
Date/Time: 2012-11-02 19:11:57.561 -0700
OS Version: Mac OS X 10.8.2 (12C60)
Report Version: 10
Interval Since Last Report: 337900 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 7029 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: 8429C03D-A823-F1EC-6DB3-C96F2003ABCD
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000028
VM Regions Near 0x28:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
__TEXT 0000000000001000-0000000000002000 [ 4K] r-x/rwx SM=COW /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 AdobeAGM 0x0239533b AGMTerminate + 2600856
1 AdobeAGM 0x020f66c9 AGMInitialize + 345079
2 AdobeAGM 0x020db2ea AGMInitialize + 233496
3 com.adobe.Acrobat.framework 0x0018b4cb RunAcrobat + 1557286
4 com.adobe.Acrobat.framework 0x0018b419 RunAcrobat + 1557108
5 com.adobe.Acrobat.framework 0x010636e2 AcroSecurityBailOutImpl + 13087778
6 com.adobe.Acrobat.framework 0x01064d8d AcroSecurityBailOutImpl + 13093581
7 com.adobe.Acrobat.framework 0x01065ba3 AcroSecurityBailOutImpl + 13097187
8 com.adobe.AcrobatPlugin.PaperCapture 0x0d4fba27 AcroPluginMain + 21337
9 com.adobe.AcrobatPlugin.PaperCapture 0x0d4fc34e AcroPluginMain + 23680
10 com.adobe.AcrobatPlugin.PaperCapture 0x0d51292a AcroPluginMain + 115292
11 com.adobe.ocrlibrary 0x0de122e7 0xde02000 + 66279
12 com.adobe.ocrlibrary 0x0de10d91 0xde02000 + 60817
13 com.adobe.ocrlibrary 0x0de4436d RecognizeFile + 76
14 com.adobe.AcrobatPlugin.PaperCapture 0x0d50c864 AcroPluginMain + 90518
15 com.adobe.AcrobatPlugin.PaperCapture 0x0d50f435 AcroPluginMain + 101735
16 com.adobe.AcrobatPlugin.PaperCapture 0x0d510bf2 AcroPluginMain + 107812
17 com.adobe.AcrobatPlugin.PaperCapture 0x0d511271 AcroPluginMain + 109475
18 com.adobe.Acrobat.framework 0x009c1dc9 AcroSecurityBailOutImpl + 6134537
19 com.adobe.Acrobat.framework 0x00911939 AcroSecurityBailOutImpl + 5412473
20 com.adobe.Acrobat.framework 0x00654238 AcroSecurityBailOutImpl + 2539384
21 com.adobe.Acrobat.framework 0x0065437e AcroSecurityBailOutImpl + 2539710
22 com.adobe.Acrobat.framework 0x00ba06d6 AcroSecurityBailOutImpl + 8094742
23 com.adobe.Acrobat.framework 0x00ba03fa AcroSecurityBailOutImpl + 8094010
24 com.adobe.Acrobat.framework 0x00bb9b45 AcroSecurityBailOutImpl + 8198277
25 com.adobe.Acrobat.framework 0x00bbc9d4 AcroSecurityBailOutImpl + 8210196
26 com.adobe.Acrobat.framework 0x006705ea AcroSecurityBailOutImpl + 2655018
27 com.adobe.Acrobat.framework 0x00670937 AcroSecurityBailOutImpl + 2655863
28 com.adobe.Acrobat.framework 0x008120bb AcroSecurityBailOutImpl + 4365819
29 com.adobe.Acrobat.framework 0x00810847 AcroSecurityBailOutImpl + 4359559
30 com.apple.AppKit 0x91d9da21 -[NSWindow sendEvent:] + 6968
31 com.apple.AppKit 0x91d98a0f -[NSApplication sendEvent:] + 4278
32 com.apple.AppKit 0x91cb272c -[NSApplication run] + 951
33 com.adobe.Acrobat.framework 0x00010c87 RunAcrobat + 6882
34 com.adobe.Acrobat.framework 0x0000f2e1 RunAcrobat + 316
35 com.adobe.Acrobat.Pro 0x00001e92 main + 94
36 com.adobe.Acrobat.Pro 0x00001e16 start + 54
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x9873f9ae kevent + 10
1 libdispatch.dylib 0x982ccc71 _dispatch_mgr_invoke + 993
2 libdispatch.dylib 0x982cc7a9 _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib 0x9873e8e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x95882220 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x959080a1 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x99827492 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x9982768e TSWaitOnConditionTimedRelative + 146
5 com.apple.CoreServices.CarbonCore 0x99773b9b MPWaitOnQueue + 261
6 AdobeACE 0x01f5d737 ACEInitialize + 3741
7 AdobeACE 0x01f5d6ad ACEInitialize + 3603
8 com.apple.CoreServices.CarbonCore 0x997faa7b PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x9587d557 _pthread_start + 344
10 libsystem_c.dylib 0x95867cee thread_start + 34
Thread 3:
0 libsystem_kernel.dylib 0x9873e8e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x95882220 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x959080a1 pthread_cond_wait$UNIX2003 + 71
3 AdobeAGM 0x020aa6bc AGMInitialize + 33770
4 AdobeAGM 0x020aa5f6 AGMInitialize + 33572
5 AdobeAGM 0x020aa151 AGMInitialize + 32383
6 libsystem_c.dylib 0x9587d557 _pthread_start + 344
7 libsystem_c.dylib 0x95867cee thread_start + 34
Thread 4:
0 libsystem_kernel.dylib 0x9873e8e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x95882289 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x95882512 pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreServices.CarbonCore 0x998276ad TSWaitOnConditionTimedRelative + 177
4 com.apple.CoreServices.CarbonCore 0x99773b9b MPWaitOnQueue + 261
5 com.adobe.Acrobat.framework 0x00069165 RunAcrobat + 368576
6 com.adobe.Acrobat.framework 0x00068e77 RunAcrobat + 367826
7 com.apple.CoreServices.CarbonCore 0x997faa7b PrivateMPEntryPoint + 68
8 libsystem_c.dylib 0x9587d557 _pthread_start + 344
9 libsystem_c.dylib 0x95867cee thread_start + 34
Thread 5:
0 libsystem_kernel.dylib 0x9873f9ae kevent + 10
1 com.adobe.Acrobat.framework 0x01330b1a AcroSecurityBailOutImpl + 16025690
2 com.adobe.Acrobat.framework 0x012857eb AcroSecurityBailOutImpl + 15324459
3 libsystem_c.dylib 0x9587d557 _pthread_start + 344
4 libsystem_c.dylib 0x95867cee thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x9873e8e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x95882289 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x9590fafc pthread_cond_wait + 48
3 com.adobe.amt.services 0x0cc26f2c C_AMTUISwitchSuppressUpdates + 16864
4 com.adobe.amt.services 0x0cc1fe78 C_EULA_SetState + 2166
5 com.adobe.amt.services 0x0cc26f92 C_AMTUISwitchSuppressUpdates + 16966
6 libsystem_c.dylib 0x9587d557 _pthread_start + 344
7 libsystem_c.dylib 0x95867cee thread_start + 34
Thread 7:: com.apple.appkit-heartbeat
0 libsystem_kernel.dylib 0x9873ec72 __semwait_signal + 10
1 libsystem_c.dylib 0x95907a61 nanosleep$UNIX2003 + 189
2 libsystem_c.dylib 0x9590792a usleep$UNIX2003 + 60
3 com.apple.AppKit 0x91ea1d4d -[NSUIHeartBeat _heartBeatThread:] + 879
4 com.apple.Foundation 0x92ea61d8 -[NSThread main] + 45
5 com.apple.Foundation 0x92ea615b __NSThread__main__ + 1396
6 libsystem_c.dylib 0x9587d557 _pthread_start + 344
7 libsystem_c.dylib 0x95867cee thread_start + 34
Thread 8:
0 libsystem_kernel.dylib 0x9873f0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9588004c _pthread_workq_return + 45
2 libsystem_c.dylib 0x9587fe19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x95867cca start_wqthread + 30
Thread 9:
0 libsystem_kernel.dylib 0x9873f0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9588004c _pthread_workq_return + 45
2 libsystem_c.dylib 0x9587fe19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x95867cca start_wqthread + 30
Thread 10:
Thread 11:
0 libsystem_kernel.dylib 0x9873c80e semaphore_wait_trap + 10
1 com.adobe.Acrobat.framework 0x0045007c AcroSecurityBailOutImpl + 425404
2 libsystem_c.dylib 0x9587d557 _pthread_start + 344
3 libsystem_c.dylib 0x95867cee thread_start + 34
Thread 12:
0 libsystem_kernel.dylib 0x9873c80e semaphore_wait_trap + 10
1 com.adobe.Acrobat.framework 0x0045007c AcroSecurityBailOutImpl + 425404
2 libsystem_c.dylib 0x9587d557 _pthread_start + 344
3 libsystem_c.dylib 0x95867cee thread_start + 34
Thread 13:
0 libsystem_kernel.dylib 0x9873c80e semaphore_wait_trap + 10
1 com.adobe.Acrobat.framework 0x0045007c AcroSecurityBailOutImpl + 425404
2 libsystem_c.dylib 0x9587d557 _pthread_start + 344
3 libsystem_c.dylib 0x95867cee thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x02395332 ecx: 0x04e22ce8 edx: 0x00000000
edi: 0x00000000 esi: 0x04e22cec ebp: 0xbfffd928 esp: 0xbfffd8d0
ss: 0x00000023 efl: 0x00010282 eip: 0x0239533b cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00000028
Logical CPU: 1
Binary Images:
0x1000 - 0x1fff +com.adobe.Acrobat.Pro (10.1.4 - 10.1.4) <5F536BF4-9871-0FF5-45E8-24D1686ABCEF> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
0x6000 - 0x1cd0ff7 +com.adobe.Acrobat.framework (10.1.4 - 10.1.4) <D3555537-0E24-FED8-A37D-1954E50ACD0D> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/Acrobat.framework/Versions/A/Acrobat
0x1f5b000 - 0x207cfff +AdobeACE (1) <B885D217-C2F6-8496-12D0-FCA0E620635B> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x209f000 - 0x2663ffb +AdobeAGM (1) <B09E932D-3C51-EFEF-A21C-C1747B36BDB5> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x2716000 - 0x2733ff7 +AdobeBIB (1) <7C894693-F5AC-A9BF-E72A-097BDF33C329> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x273a000 - 0x2a5dff3 +com.adobe.CoolType (AdobeCoolType 5.08.115.1 - 5.08.115.1) <DA458D39-A0A9-163E-F13E-BA9333B413DD> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x2aaf000 - 0x2bcdff3 com.apple.WebKit (8536 - 8536.26.14) <C98F734D-D579-3F89-9A58-9EE890B1748E> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x2c7e000 - 0x390dff3 com.apple.WebCore (8536 - 8536.26.14) <82E97E6B-3F31-39A7-B41F-CD308E6EF238> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versi ons/A/WebCore
0x4601000 - 0x460eff3 com.apple.Librarian (1.1 - 1) <88A55A5E-40FF-3234-8394-2317120B79AB> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
0x891b000 - 0x8b13ff7 +com.adobe.Acrobat.adm (10.1.4 - 10.1.4) <34359758-168B-1E60-A3E4-2E4745649195> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/SPPlugins/AdobeADM.bundle/Contents/MacOS/AdobeADM
0xab24000 - 0xab4affb +AdobeBIBUtils (1) <B9888BEE-A939-50E3-1CD3-3313AC14A073> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0xbc7f000 - 0xbc87fff +com.adobe.asneu.framework (asneu version 1.7.0.1 - 1.7.0.1) <80195B5C-2C67-D841-232C-74FCAB79D304> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/asneu.framework/Versions/A/asneu
0xbd13000 - 0xbd72fe7 +AcroSQLite (1) <33E9D2E6-ACE5-0905-A40C-D1079751F9DF> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AcroSQLite.framework/Versions/A/AcroSQLite
0xbd92000 - 0xbde8ffb +com.adobe.AcrobatPlugin.WebLink (10.1.4 - 10.1.4) <D2A319BC-6B9F-7490-3097-ACEB27D02F96> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Built-in/Weblink.acroplugin/Contents/MacOS/WebLink
0xbf00000 - 0xc10afeb +com.adobe.AcrobatPlugin.EScript (10.1.4 - 10.1.4) <831F6996-BCA1-3C75-B643-0355401D3B4C> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Built-in/EScript.acroplugin/Contents/MacOS/EScript
0xc458000 - 0xc516ff3 ColorSyncDeprecated.dylib (400) <35E3054C-5DF1-30D4-A368-C4FDB0992373> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/Resources/ColorSyncDeprecated.dylib
0xc65a000 - 0xc6cafeb +com.adobe.adobe_caps (adobe_caps 3.5.4.0 - 3.5.4.0) <36D53A2C-0DAB-34C6-48C7-49D2ECF52D0D> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_caps
0xca8f000 - 0xcafcffb +com.adobe.amtlib (amtlib 3.5.0.34 - 3.5.0.34) <8C1EBC9E-DDFF-660B-03FB-196CE8A4CED8> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/amtlib.framework/amtlib
0xcb13000 - 0xcbbefff libcrypto.0.9.7.dylib (106) <041B3399-5033-3395-9A71-6693F3A33D94> /usr/lib/libcrypto.0.9.7.dylib
0xcc02000 - 0xcc69fe7 +com.adobe.amt.services (AMTServices 3.5.0.34 [BuildVersion: 3.5; BuildDate: Tue Sep 14 2010 21:49:00] - 3.5.0.34) <F56D7855-B0F7-4E7E-1997-D4FC2F5ACB2D> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/amtservices.framework/Versions/A/amtservices
0xd4b0000 - 0xd4e7fef +com.adobe.AcrobatPlugin.Updater (10.1.4 - 10.1.4) <1E8139A5-93D8-AF1E-07B4-06AB8970C796> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Built-in/Updater.acroplugin/Contents/MacOS/Updater
0xd4f1000 - 0xd528ff7 +com.adobe.AcrobatPlugin.PaperCapture (10.1.4 - 10.1.4) <3040067C-A6B9-93A4-F13C-98B560EC7C17> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Built-in/PaperCapture.acroplugin/Contents/MacOS/PaperCapture
0xd8f4000 - 0xd971ff7 +com.irislink.iDRS14_5 (14.5 - 14.5.4.1) <A30459C2-B559-CF82-60DC-19FE9758BECB> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Built-in/PaperCapture.acroplugin/Contents/Frameworks/OCRLibrary.framewor k/Versions/A/Frameworks/iDRS14_5.framework/Versions/A/iDRS14_5
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0x961c9000 - 0x961c9fff com.apple.Accelerate (1.8 - Accelerate 1.8) <4EC0548E-3A3F-310D-A366-47B51D5B6398> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x961ca000 - 0x96227fff com.apple.audio.CoreAudio (4.1.0 - 4.1.0) <9549B81F-4425-34EE-802B-F462068DC0C5> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x96228000 - 0x96281fff com.apple.AE (645.3 - 645.3) <6745659F-006D-3F25-94D6-DF944E9A01FD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Vers ions/A/AE
0x962a8000 - 0x962abffc libpam.2.dylib (20) <FCF74195-A99E-3B07-8E49-688D4A6F1E18> /usr/lib/libpam.2.dylib
0x962ac000 - 0x962b2fff com.apple.print.framework.Print (8.0 - 258) <12AEAD24-6924-3923-9E4A-C5D21231E639> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Version s/A/Print
0x962b3000 - 0x962b3ffd com.apple.audio.units.AudioUnit (1.8 - 1.8) <4C13DEA2-1EB0-3D06-901A-DB93184C06F0> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x962bc000 - 0x963a5ff7 libxml2.2.dylib (22.3) <015A4FA6-5BB9-3F95-AFB8-B9281E22685B> /usr/lib/libxml2.2.dylib
0x963a6000 - 0x963aaffe libcache.dylib (57) <834FDCA7-FE3B-33CC-A12A-E11E202477EC> /usr/lib/system/libcache.dylib
0x963ab000 - 0x963aeff7 com.apple.TCC (1.0 - 1) <437D76CD-6437-3B55-BE2C-A53508858256> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x964ac000 - 0x964cefff libc++abi.dylib (24.4) <06479DA4-BC23-34B6-BAFC-A885814261D0> /usr/lib/libc++abi.dylib
0x964cf000 - 0x965edff7 com.apple.MediaControlSender (1.4.5 - 145.3) <E0931EE7-4ACA-3538-9658-B9B2AC1E6A80> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/MediaControlSen der
0x965ee000 - 0x965efffd com.apple.TrustEvaluationAgent (2.0 - 23) <E42347C0-2D3C-36A4-9200-757FFA61B388> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluati onAgent
0x965f0000 - 0x96631ff7 libcups.2.dylib (327) <F46F8703-FEAE-3442-87CB-45C8BF98BEE5> /usr/lib/libcups.2.dylib
0x96632000 - 0x966ccfff com.apple.CoreSymbolication (3.0 - 87) <6A27BBE5-6EF0-3D5D-A485-2145826B9796> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSymbolicatio n
0x966d4000 - 0x966f4ffd com.apple.ChunkingLibrary (2.0 - 133.2) <FE5F0F1E-B15D-3F76-8655-DC2FE19BF56E> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/ChunkingLibrary
0x966f5000 - 0x967a9fff com.apple.coreui (2.0 - 181.1) <C15ABF35-B7F5-34ED-A461-386DAF65D96B> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x967aa000 - 0x967adffUsing Acrobat Pro extract pages (each file no more than 500 pages).
OCR each.
Use Acrobat's 'Combine Files' feature to develop a single PDF containing all pages (and the OCR).
Be well... -
Acrobat Pro 9.4.5 crashes when I open PDF file - How can I fix it ??
Dear Fellow Mac Users,
I have a MacPro4,1 with a 2 X 2.226 Ghz Quad-Core Intel Xeon
Processor and 16 GB 1066 MHz DDR3 Memory. On my MacPro4,1,
I have Adobe CS4 Suite installed. I now have Adobe Acrobat
version 9.4.5.
Whenever I open a PDF file, reguardles of size, Adobe Acrobat
version 9.4.5 freezes. This happens even with files less than
1 MB and with any other Acrobat software open. This happens
even if Adobe Acrobat is the only software that is open.
Any ideas about how I can fix this problem?
Best Wishes,
PaulI'd try uninstalling and reinstalling Acrobat Pro, then reapply the updates to 9.4.5.
-
10.6.8 user receives Acrobat X crash when deleting pages in large PDF
I have a user that consistently has Acrobat X Pro crash on his whenever he is deleting pages from a PDF that has a large amount of pages.
He says the crashing is regular with PDFs that consist of 10+ pages. He shift+clicks to select multiple pages and upon hitting the Delete key, the program will freeze and eventually crash.
He sent me over a crash log of the most recent event, if that is of any help. I've pasted the crashlog header and the crashed thread:
Process: AdobeAcrobat [1120]
Path: /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Identifier: com.adobe.Acrobat.Pro
Version: 10.0.0 (10.0.0)
Code Type: X86 (Native)
Parent Process: launchd [1061]
Date/Time: 2011-08-15 13:16:39.105 -0700
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
objc_msgSend() selector name: seekToFileOffset:
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x90d0bf8b objc_msgSend + 27
1 com.adobe.Acrobat.framework 0x00025806 RunAcrobat + 91079
2 com.adobe.Acrobat.framework 0x000255e6 RunAcrobat + 90535
3 com.adobe.Acrobat.framework 0x0002547b RunAcrobat + 90172
4 com.adobe.Acrobat.framework 0x0002528d RunAcrobat + 89678
5 com.adobe.Acrobat.framework 0x000eccea RunAcrobat + 907435
6 com.adobe.Acrobat.framework 0x000e7052 RunAcrobat + 883731
7 com.adobe.Acrobat.framework 0x001bcdee RunAcrobat + 1759663
8 com.adobe.Acrobat.framework 0x001bb3e4 RunAcrobat + 1752997
9 com.adobe.Acrobat.framework 0x001abed5 RunAcrobat + 1690262
10 com.adobe.Acrobat.framework 0x001ab508 RunAcrobat + 1687753
11 com.adobe.Acrobat.framework 0x001a9d38 RunAcrobat + 1681657
12 com.adobe.Acrobat.framework 0x001a999d RunAcrobat + 1680734
13 com.adobe.Acrobat.framework 0x001a850e RunAcrobat + 1675471
14 com.adobe.Acrobat.framework 0x001a7915 RunAcrobat + 1672406
15 com.adobe.Acrobat.framework 0x001a7585 RunAcrobat + 1671494
16 com.adobe.Acrobat.framework 0x001a745a RunAcrobat + 1671195
17 com.adobe.Acrobat.framework 0x001a6b0a RunAcrobat + 1668811
18 com.adobe.Acrobat.framework 0x001a68e1 RunAcrobat + 1668258
19 com.adobe.Acrobat.framework 0x001a3f4f RunAcrobat + 1657616
20 com.adobe.Acrobat.framework 0x001a2ad0 RunAcrobat + 1652369
21 com.adobe.Acrobat.framework 0x001a1e92 RunAcrobat + 1649235
22 com.adobe.Acrobat.framework 0x001a12bc RunAcrobat + 1646205
23 com.adobe.Acrobat.framework 0x001a10be RunAcrobat + 1645695
24 com.adobe.Acrobat.framework 0x000a6c44 RunAcrobat + 620549
25 com.adobe.Acrobat.framework 0x000a6804 RunAcrobat + 619461
26 com.adobe.Acrobat.framework 0x000a65b8 RunAcrobat + 618873
27 com.adobe.Acrobat.framework 0x000a5bf0 RunAcrobat + 616369
28 com.apple.AppKit 0x962cd61e -[NSView _drawRect:clip:] + 3510
29 com.apple.AppKit 0x962cc2bc -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1600
30 com.apple.AppKit 0x962ca7db -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topVi ew:] + 711
31 com.apple.AppKit 0x962cb750 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topVi ew:] + 4668
32 com.apple.AppKit 0x962cb750 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topVi ew:] + 4668
33 com.apple.AppKit 0x962cb750 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topVi ew:] + 4668
34 com.apple.AppKit 0x962cb750 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topVi ew:] + 4668
35 com.apple.AppKit 0x962cb750 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topVi ew:] + 4668
36 com.apple.AppKit 0x962cb750 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topVi ew:] + 4668
37 com.apple.AppKit 0x962cb750 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topVi ew:] + 4668
38 com.apple.AppKit 0x962cb750 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topVi ew:] + 4668
39 com.apple.AppKit 0x962ca34f -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topVi ew:] + 265
40 com.apple.AppKit 0x962c6c96 -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 3309
41 com.apple.AppKit 0x9622784b -[NSView displayIfNeeded] + 818
42 com.apple.AppKit 0x961f0b64 -[NSWindow displayIfNeeded] + 204
43 com.adobe.Acrobat.framework 0x0009b56a RunAcrobat + 573739
44 com.apple.AppKit 0x9622207e _handleWindowNeedsDisplay + 696
45 com.apple.CoreFoundation 0x98695e02 __CFRunLoopDoObservers + 1186
46 com.apple.CoreFoundation 0x98651d1d __CFRunLoopRun + 557
47 com.apple.CoreFoundation 0x986513f4 CFRunLoopRunSpecific + 452
48 com.apple.CoreFoundation 0x98651221 CFRunLoopRunInMode + 97
49 com.apple.AppKit 0x96302860 _NSUnhighlightCarbonMenu + 127
50 com.apple.AppKit 0x963ca8d4 -[NSApplication _commonBeginModalSessionForWindow:relativeToWindow:modalDelegate:didEndSelector:contextIn fo:] + 1392
51 com.apple.AppKit 0x9646af21 -[NSApplication beginModalSessionForWindow:] + 73
52 com.apple.AppKit 0x964708a7 -[NSApplication runModalForWindow:] + 115
53 com.apple.AppKit 0x96465cbb -[NSAlert runModal] + 234
54 com.adobe.Acrobat.framework 0x00379115 RunAcrobat + 3579094
55 com.adobe.Acrobat.framework 0x0060cac7 AcroSecurityBailOutImpl + 2224767
56 com.adobe.Acrobat.framework 0x0060d139 AcroSecurityBailOutImpl + 2226417
57 com.adobe.Acrobat.framework 0x0021377e RunAcrobat + 2114367
58 com.adobe.Acrobat.framework 0x0021383d RunAcrobat + 2114558
59 com.adobe.Acrobat.framework 0x00213ce7 RunAcrobat + 2115752
60 com.adobe.Acrobat.framework 0x0060d98d AcroSecurityBailOutImpl + 2228549
61 com.adobe.Acrobat.framework 0x0062281f AcroSecurityBailOutImpl + 2314199
62 com.adobe.Acrobat.framework 0x00624825 AcroSecurityBailOutImpl + 2322397
63 com.adobe.Acrobat.framework 0x00627042 AcroSecurityBailOutImpl + 2332666
64 com.adobe.Acrobat.framework 0x00a85ffc AcroSecurityBailOutImpl + 6916020
65 ...dobe.AcrobatPlugin.Comments 0x1b67b507 0x1b500000 + 1553671
66 ...adobe.AcrobatPlugin.Web2PDF 0x1c74fffd 0x1c702000 + 319485
67 com.adobe.Acrobat.framework 0x00627185 AcroSecurityBailOutImpl + 2332989
68 com.adobe.Acrobat.framework 0x006b9cdb AcroSecurityBailOutImpl + 2933907
69 com.adobe.Acrobat.framework 0x0090b167 AcroSecurityBailOutImpl + 5363999
70 com.adobe.Acrobat.framework 0x0065271e AcroSecurityBailOutImpl + 2510550
71 com.adobe.Acrobat.framework 0x00652864 AcroSecurityBailOutImpl + 2510876
72 com.adobe.Acrobat.framework 0x00b8f3a6 AcroSecurityBailOutImpl + 8002398
73 com.adobe.Acrobat.framework 0x00b8ebc5 AcroSecurityBailOutImpl + 8000381
74 com.adobe.Acrobat.framework 0x00381a65 RunAcrobat + 3614246
75 com.apple.AppKit 0x96236a26 -[NSApplication sendAction:to:from:] + 112
76 com.apple.AppKit 0x964c0be0 -[NSCarbonMenuImpl performMenuAction:withTarget:] + 326
77 com.apple.AppKit 0x96331cf4 -[NSMenu _performKeyEquivalentWithDelegate:] + 354
78 com.apple.AppKit 0x96331dd0 -[NSMenu _performKeyEquivalentWithDelegate:] + 574
79 com.apple.AppKit 0x96331887 -[NSMenu performKeyEquivalent:] + 78
80 com.adobe.Acrobat.framework 0x00382329 RunAcrobat + 3616490
81 com.apple.AppKit 0x96330117 -[NSApplication _handleKeyEquivalent:] + 581
82 com.apple.AppKit 0x96225fe6 -[NSApplication sendEvent:] + 4858
83 com.apple.AppKit 0x961ba253 -[NSApplication run] + 917
84 com.adobe.Acrobat.framework 0x00010edf RunAcrobat + 6816
85 com.adobe.Acrobat.framework 0x0000f57b RunAcrobat + 316
86 com.adobe.Acrobat.Pro 0x00001e92 main + 94
87 com.adobe.Acrobat.Pro 0x00001e16 start + 54I ended up deleting the entire user's profile and wiped out Acrobat using the uninstaller + checking for any files left behind.
The user hasn't complained yet. -
CS5 crashes when Inserting pages.
I have a 64 page document.
In the Pages palette, I need to insert 4 pages, after page 3. Every time I insert pages, it crashes, and closes the program.
I'm finding CS5 Indesign to be very unstable. Surprising.I discovered the same issu today and since I had to finish
my project, I HAD to find out, how to make the thing work.
Deleting item by item from the master, I finally found this combination as THE REASON:
double pages
+
a grid with more than 2 columns in the master pages
ID will crash, if you try to add pages - sometimes you'll be able to add some, sometimes it's crashing immediately.
Of course it's no solution, but maybe a workaroung for urgent projects, that need to be done, while ADOBE IS CODING A BUGFIX -
How can I re-insert pages into a PDF?
Hi- it will become obvious that I am new to Illustrator (Creative Cloud 2014 on a Mac, for what it's worth). I am editing a brochure and when I opened the PDF with Illustrator I was asked to select a particular page on which to work. Now that I have done that it saved as a separate page- how can I insert it back into the brochure format? As it stands now I have the old brochure in its entirety, and an edited, single page separately.
Thank you in advance.If you have Acrobat Pro, you can replace the previous page with the new page and then, resave the new .pdf. It is a simple swap.
-
Help with inserting pages into a PDF form
Hi everyone,
I used LiveCycle Designer ES for the first time to make a fillable PDF form. The form works splendidly, but the users wish to insert PDF pages to the end of the form before submitting (using Acrobat).
I can't figure out how to allow this to happen.
I open the form I made in Acrobat 9.0 and the Insert Pages tab is greyed out.
I went back to LC and set form options to "Allow all changs except extract" and this seems to have done nothing.
When I look at the security settings in Adobe and click on Permissions Details, I see two different things. In Docmuent Security, the security method is set as Password Security and if I open Show Details It says changing the Document is allowed.
But in the Document Restrictions Summary, changing the Document is set at Not allowed.
Probably a newbie question, but I am stumped.
Thanks,
BeckyHey there,
If you've created a dynamic form, then the PDF document is no loger an acroform, it's an XFA form. I might be wrong, but I'm fairly certain that XFA forms can't have their pages extracted or have pages added via Acrobat.
If that is the case (I'm fairly certain it is) then you have a few options:
1) Redesign the form in Acrobat, losing the dynamic functionality.
2) Create the form in Livecycle, and include the hidden subform that is shown on submit or button press (this would require you to know what the users want added, it would also require that the thing they're adding is always the same)
3) Install a virtual printer, get them to fill out the dynamic form, then 'print' the via the dynamic printer.
Personally, I'd go with option 3. A virtual printer is a program that prints the current document to a file, instead of an actual printer. 'Cute PDF Writer' is a virtual printer that is able to 'print' any document to a new pdf document. The new form will not be dynamic, and the fields are made read-only (hense why they should fill it out before printing it), but you will be able to insert pages.
If you would like feel free to send me a message with any questions regarding cutepdf writer.
- Scott
P.S. CutePDF Writer also has the advantage of being free, well-supported, and just plain awesome. =P I would suggest getting it, even if you don't need it to resolve this issue. I use it all the time.
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