Acrobat Pro 9 freezes when trying to edit preferences

I have Acrobat Pro 9.3.4
When I try to Edit-> Preferences, the application locks up. It eventually goes to 'not responding" and I have to kill it using Task Manager.
I found this problem when I was troubleshooting a customer's issue where he could not Extract pages from a PDF document. The Extract window would come up, he would put in the pages he wanted and start the process. It would act like its going through the motions but nothing would happen and he would have to open task manager to stop the Acrobat process.
I was able to duplicate the problem with my Administrator account. I also found the same problem when I tried to go to Edit > Preferences. Acrobat went into a not responding state and I had to kill the process using Task Manager.
I have verified that the problem is not document specific: It happens on multiple documents. If I copy the document to another machine with Acrobat Pro 9, I have no problem Extracting pages.
I have uninstalled Acrobat Pro 9. That included removing c:\program files\Adobe\Acrobat 9.0\acrobat* and c:\program files\common files\Adobe\Acrobat\* I rebooted the computer and then reinstalled Adobe Acrobat Pro 9. Same problem for both my regular and my administrator accounts.
I have compared permissions and registry entries between this machine and one where its working but have not found any differences.
Any suggestions on what else to try would be greatly appreciated.

You would think. However, repairing Adobe, uninstalling (including deleting registry entries, c:\program files\common files\Adobe\Acrobat\* and c:\program files\Adobe\* , etc) did not resolve the issue.

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Date: Wed, 3 Jun 2009 22:37:31 -0600
From: [email protected]
To: [email protected]
Subject: My Premiere CS4 freezes when try to edit preferences/general settings/start new project
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