Acrobat Pro 9 uppser case

Created a filed in Adobe Pro 9.0 and I want to make the field a required filed that must be entered in uper case. I checked the formatting tab but cannot find it. It is being used for a state filed and want to make sure that the text will laways show in upper case.
Any asistance would be greatly appreciated.

Possibel with custom format and JavaScript.

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Running OS X 10.8.2 (12C60) on MacBook 5,1 (late 2008 aluminum), 8GB 1067 MHz DDR3, ST9750420AS 750.16GB HDD more or less without incident since Mountain Lion was introduced. In the last month, and particularly in the last week, I'm experiencing app crashes with alarming regularity. Acrobat Pro 9.5.2, Adobe CS4 11.02, Mail 6.2 to name a few. Address Book has been non-functional since a Genius Bar appointment one year ago and I'm unclear how AB and Contacts are intended to play together [or not?]. A few days ago I downloaded an update to Roxio Toast Titanium v11.1, inserted a photo CD into the SuperDrive to burn a copy, and there was no response...in a minute or so it ejected the photo CD and crashed (see attached report). The SuperDrive works with other DVDs and Music CDs but otherwise unresponsive to Toast.app and remains so.
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—David
ROXIO TOAST TITANIUM (11.1) CRASH LOG
Process:         Toast Titanium [510]
Path:            /Applications/Toast 11 Titanium/Toast Titanium.app/Contents/MacOS/Toast Titanium
Identifier:      com.roxio.Toast
Version:         11.1 [1072] (11.1)
Code Type:       X86 (Native)
Parent Process: launchd [176]
User ID:         501
Date/Time:       2012-11-27 08:10:50.453 -0700
OS Version:      Mac OS X 10.8.2 (12C60)
Report Version: 10
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
VM Regions Near 0:
--> __PAGEZERO             0000000000000000-0000000000001000 [    4K] ---/--- SM=NUL /Applications/Toast 11 Titanium/Toast Titanium.app/Contents/MacOS/Toast Titanium
    __TEXT                 0000000000001000-0000000000e79000 [ 14.5M] r-x/rwx SM=COW /Applications/Toast 11 Titanium/Toast Titanium.app/Contents/MacOS/Toast Titanium
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   com.roxio.Toast                         0x00ba4083 typeinfo name for VimeoProgressClient + 15704
1   libCDDBLib.dylib                        0x1e9d68fb Fire_CommandProgress + 43
2   libCDDBLib.dylib                        0x1e9ae5d6 CCDDBControl::CommandProgress(CDDBProgressCodes, long, long) + 42
3   libCDDBLib.dylib                        0x1e9b96aa CommandProgressHook(long, long, long) + 32
4   libCDDBLib.dylib                        0x1e9d790d HTTPTransaction + 636
5   libCDDBLib.dylib                        0x1e9d7dee SLHTTPPostEx + 273
6   libCDDBLib.dylib                        0x1e9d7e71 SLHTTPPost + 109
7   libCDDBLib.dylib                        0x1e97db76 SLSendCommands + 1603
8   libCDDBLib.dylib                        0x1e97a1b4 SLLASendCommands + 112
9   libCDDBLib.dylib                        0x1e97ece5 SLSendBatch + 49
10 libCDDBLib.dylib                        0x1e97f3d1 SLServerCommand + 134
11 libCDDBLib.dylib                        0x1e9e383a ServerQuery::SendCommand() + 104
12 libCDDBLib.dylib                        0x1e9c6c3a ServerQueryMedia::SendCommand() + 60
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0   libsystem_kernel.dylib                  0x0501d9ae kevent + 10
1   libdispatch.dylib                       0x04e68c71 _dispatch_mgr_invoke + 993
2   libdispatch.dylib                       0x04e687a9 _dispatch_mgr_thread + 53
Thread 2:
0   libsystem_kernel.dylib                  0x0501d0ee __workq_kernreturn + 10
1   libsystem_c.dylib                       0x04eda04c _pthread_workq_return + 45
2   libsystem_c.dylib                       0x04ed9e19 _pthread_wqthread + 448
3   libsystem_c.dylib                       0x04ec1cca start_wqthread + 30
Thread 3:
0   libsystem_kernel.dylib                  0x0501a7d2 mach_msg_trap + 10
1   libsystem_kernel.dylib                  0x05019cb0 mach_msg + 68
2   ???                                     0x0e42a643 0 + 239248963
3   libsystem_c.dylib                       0x04ed7557 _pthread_start + 344
4   libsystem_c.dylib                       0x04ec1cee thread_start + 34
Thread 4:: com.apple.CFSocket.private
0   libsystem_kernel.dylib                  0x0501cbe6 __select + 10
1   com.apple.CoreFoundation                0x0237dc00 __CFSocketManager + 1632
2   libsystem_c.dylib                       0x04ed7557 _pthread_start + 344
3   libsystem_c.dylib                       0x04ec1cee thread_start + 34
Thread 5:
0   libsystem_kernel.dylib                  0x0501c8e2 __psynch_cvwait + 10
1   libsystem_c.dylib                       0x04edc289 _pthread_cond_wait + 938
2   libsystem_c.dylib                       0x04edc512 pthread_cond_timedwait_relative_np + 47
3   com.apple.CoreServices.CarbonCore          0x054416ad TSWaitOnConditionTimedRelative + 177
4   com.apple.CoreServices.CarbonCore          0x05441184 TSWaitOnSemaphoreCommon + 272
5   com.apple.CoreServices.CarbonCore          0x0544140d TSWaitOnSemaphoreRelative + 24
6   com.apple.CoreServices.CarbonCore          0x054271a3 TimerThread + 324
7   libsystem_c.dylib                       0x04ed7557 _pthread_start + 344
8   libsystem_c.dylib                       0x04ec1cee thread_start + 34
Thread 6:: com.apple.NSURLConnectionLoader
0   libsystem_kernel.dylib                  0x0501a7d2 mach_msg_trap + 10
1   libsystem_kernel.dylib                  0x05019cb0 mach_msg + 68
2   com.apple.CoreFoundation                0x02334599 __CFRunLoopServiceMachPort + 185
3   com.apple.CoreFoundation                0x02339f7f __CFRunLoopRun + 1247
4   com.apple.CoreFoundation                0x0233963a CFRunLoopRunSpecific + 378
5   com.apple.CoreFoundation                0x023394ab CFRunLoopRunInMode + 123
6   com.apple.Foundation                    0x02af813a +[NSURLConnection(Loader) _resourceLoadLoop:] + 395
7   com.apple.Foundation                    0x02b5c1d8 -[NSThread main] + 45
8   com.apple.Foundation                    0x02b5c15b __NSThread__main__ + 1396
9   libsystem_c.dylib                       0x04ed7557 _pthread_start + 344
10 libsystem_c.dylib                       0x04ec1cee thread_start + 34
Thread 7:
0   libsystem_kernel.dylib                  0x0501c8e2 __psynch_cvwait + 10
1   libsystem_c.dylib                       0x04edc220 _pthread_cond_wait + 833
2   libsystem_c.dylib                       0x04f620ec pthread_cond_timedwait$UNIX2003 + 70
3   com.roxio.Toast                         0x0000e9c2 LXLowCondition::Wait(LXLowMutex&, LXTimeStamp const&) + 398
4   com.roxio.Toast                         0x0000ea77 LXLowRecursiveMutex::Wait(LXLowCondition&, LXTimeStamp const&) + 107
5   com.roxio.Toast                         0x0000dc56 LXThread::InnerYield(LXThreadState, LXThread*, LXThreadGroupCode, LXTimeStamp const&, LXLowCondition*, bool) + 690
6   com.roxio.Toast                         0x0017eac1 LXThread::Sleep(LXTimeStamp const&, LXThread*) + 189
7   com.roxio.Toast                         0x001801fc LXThread::Sleep(int, LXThread*) + 62
8   com.roxio.Toast                         0x001800cd LXThreadSleep(int) + 53
9   com.roxio.Toast                         0x002ea025 CLowLatencyWindowedCache::ThreadRun() + 33
10 com.roxio.Toast                         0x005fd691 MxThreadRunnerHelper::Run() + 29
11 com.roxio.Toast                         0x0017e54f LXThread::ThreadWrapper(LXThread*) + 273
12 libsystem_c.dylib                       0x04ed7557 _pthread_start + 344
13 libsystem_c.dylib                       0x04ec1cee thread_start + 34
Thread 8:
0   libsystem_kernel.dylib                  0x0501c8e2 __psynch_cvwait + 10
1   libsystem_c.dylib                       0x04edc289 _pthread_cond_wait + 938
2   libsystem_c.dylib                       0x04edc512 pthread_cond_timedwait_relative_np + 47
3   com.apple.CoreServices.CarbonCore          0x054416ad TSWaitOnConditionTimedRelative + 177
4   com.apple.CoreServices.CarbonCore          0x05441184 TSWaitOnSemaphoreCommon + 272
5   com.apple.CoreServices.CarbonCore          0x0544140d TSWaitOnSemaphoreRelative + 24
6   com.apple.QuickTimeComponents.component          0x11aa85ac 0x114b2000 + 6251948
7   libsystem_c.dylib                       0x04ed7557 _pthread_start + 344
8   libsystem_c.dylib                       0x04ec1cee thread_start + 34
Thread 9:: QTKit: QTSurfaceRendererScheduledDisplayThread
0   libsystem_kernel.dylib                  0x0501a7d2 mach_msg_trap + 10
1   libsystem_kernel.dylib                  0x05019cb0 mach_msg + 68
2   com.apple.CoreFoundation                0x02334599 __CFRunLoopServiceMachPort + 185
3   com.apple.CoreFoundation                0x02339f7f __CFRunLoopRun + 1247
4   com.apple.CoreFoundation                0x0233963a CFRunLoopRunSpecific + 378
5   com.apple.CoreFoundation                0x02349061 CFRunLoopRun + 129
6   com.apple.QTKit                         0x04422685 QTSurfaceRendererScheduledDisplayThread + 173
7   libsystem_c.dylib                       0x04ed7557 _pthread_start + 344
8   libsystem_c.dylib                       0x04ec1cee thread_start + 34
Thread 10:: QTKit: QTVisualContextImageProviderWorkLoop
0   libsystem_kernel.dylib                  0x0501a7d2 mach_msg_trap + 10
1   libsystem_kernel.dylib                  0x05019cb0 mach_msg + 68
2   com.apple.CoreFoundation                0x02334599 __CFRunLoopServiceMachPort + 185
3   com.apple.CoreFoundation                0x02339f7f __CFRunLoopRun + 1247
4   com.apple.CoreFoundation                0x0233963a CFRunLoopRunSpecific + 378
5   com.apple.CoreFoundation                0x02349061 CFRunLoopRun + 129
6   com.apple.QTKit                         0x0441c897 QTVisualContextImageProviderWorkLoop + 121
7   libsystem_c.dylib                       0x04ed7557 _pthread_start + 344
8   libsystem_c.dylib                       0x04ec1cee thread_start + 34
Thread 11:
0   libsystem_kernel.dylib                  0x0501c8e2 __psynch_cvwait + 10
1   libsystem_c.dylib                       0x04edc289 _pthread_cond_wait + 938
2   libsystem_c.dylib                       0x04edc512 pthread_cond_timedwait_relative_np + 47
3   com.apple.CoreServices.CarbonCore          0x054416ad TSWaitOnConditionTimedRelative + 177
4   com.apple.CoreServices.CarbonCore          0x05441184 TSWaitOnSemaphoreCommon + 272
5   com.apple.CoreServices.CarbonCore          0x0544140d TSWaitOnSemaphoreRelative + 24
6   com.apple.CoreServices.CarbonCore          0x053e27ea AIOFileThread(void*) + 892
7   libsystem_c.dylib                       0x04ed7557 _pthread_start + 344
8   libsystem_c.dylib                       0x04ec1cee thread_start + 34
Thread 12:
0   libsystem_kernel.dylib                  0x0501c8e2 __psynch_cvwait + 10
1   libsystem_c.dylib                       0x04edc289 _pthread_cond_wait + 938
2   libsystem_c.dylib                       0x04edc512 pthread_cond_timedwait_relative_np + 47
3   com.apple.CoreServices.CarbonCore          0x054416ad TSWaitOnConditionTimedRelative + 177
4   com.apple.CoreServices.CarbonCore          0x05441184 TSWaitOnSemaphoreCommon + 272
5   com.apple.CoreServices.CarbonCore          0x0544140d TSWaitOnSemaphoreRelative + 24
6   com.apple.CoreServices.CarbonCore          0x05426ef1 DeferredTaskThread + 146
7   libsystem_c.dylib                       0x04ed7557 _pthread_start + 344
8   libsystem_c.dylib                       0x04ec1cee thread_start + 34
Thread 13:: com.apple.quicktime.VideoDecodeThread
0   libsystem_kernel.dylib                  0x0501c8e2 __psynch_cvwait + 10
1   libsystem_c.dylib                       0x04edc289 _pthread_cond_wait + 938
2   libsystem_c.dylib                       0x04edc512 pthread_cond_timedwait_relative_np + 47
3   com.apple.CoreServices.CarbonCore          0x054416ad TSWaitOnConditionTimedRelative + 177
4   com.apple.CoreServices.CarbonCore          0x05441184 TSWaitOnSemaphoreCommon + 272
5   com.apple.CoreServices.CarbonCore          0x0544140d TSWaitOnSemaphoreRelative + 24
6   com.apple.QuickTime                     0x019ffdeb VideoDecodeThread + 71
7   libsystem_c.dylib                       0x04ed7557 _pthread_start + 344
8   libsystem_c.dylib                       0x04ec1cee thread_start + 34
Thread 14:
0   libsystem_kernel.dylib                  0x0501cfad __syscall + 5
1   com.apple.OpenTransport                 0x1ef77279 CarbonSelectThreadFunc + 185
2   libsystem_c.dylib                       0x04ed7557 _pthread_start + 344
3   libsystem_c.dylib                       0x04ec1cee thread_start + 34
Thread 15:
0   libsystem_kernel.dylib                  0x0501c8e2 __psynch_cvwait + 10
1   libsystem_c.dylib                       0x04edc220 _pthread_cond_wait + 833
2   libsystem_c.dylib                       0x04f620a1 pthread_cond_wait$UNIX2003 + 71
3   com.apple.OpenTransport                 0x1ef73859 CarbonOperationThreadFunc + 157
4   libsystem_c.dylib                       0x04ed7557 _pthread_start + 344
5   libsystem_c.dylib                       0x04ec1cee thread_start + 34
Thread 16:: QTKit: QTSurfaceRendererScheduledDisplayThread
0   libsystem_kernel.dylib                  0x0501a7d2 mach_msg_trap + 10
1   libsystem_kernel.dylib                  0x05019cb0 mach_msg + 68
2   com.apple.CoreFoundation                0x02334599 __CFRunLoopServiceMachPort + 185
3   com.apple.CoreFoundation                0x02339f7f __CFRunLoopRun + 1247
4   com.apple.CoreFoundation                0x0233963a CFRunLoopRunSpecific + 378
5   com.apple.CoreFoundation                0x02349061 CFRunLoopRun + 129
6   com.apple.QTKit                         0x04422685 QTSurfaceRendererScheduledDisplayThread + 173
7   libsystem_c.dylib                       0x04ed7557 _pthread_start + 344
8   libsystem_c.dylib                       0x04ec1cee thread_start + 34
Thread 17:: QTKit: QTVisualContextImageProviderWorkLoop
0   libsystem_kernel.dylib                  0x0501a7d2 mach_msg_trap + 10
1   libsystem_kernel.dylib                  0x05019cb0 mach_msg + 68
2   com.apple.CoreFoundation                0x02334599 __CFRunLoopServiceMachPort + 185
3   com.apple.CoreFoundation                0x02339f7f __CFRunLoopRun + 1247
4   com.apple.CoreFoundation                0x0233963a CFRunLoopRunSpecific + 378
5   com.apple.CoreFoundation                0x02349061 CFRunLoopRun + 129
6   com.apple.QTKit                         0x0441c897 QTVisualContextImageProviderWorkLoop + 121
7   libsystem_c.dylib                       0x04ed7557 _pthread_start + 344
8   libsystem_c.dylib                       0x04ec1cee thread_start + 34
Thread 18:
0   libsystem_kernel.dylib                  0x0501d0ee __workq_kernreturn + 10
1   libsystem_c.dylib                       0x04eda04c _pthread_workq_return + 45
2   libsystem_c.dylib                       0x04ed9e19 _pthread_wqthread + 448
3   libsystem_c.dylib                       0x04ec1cca start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x02509855 ebx: 0x00000001 ecx: 0xffffffff edx: 0x00000000
edi: 0x1d0276d0 esi: 0x1d026300 ebp: 0xbfff9078 esp: 0xbfff8fec
   ss: 0x00000023 efl: 0x00010207 eip: 0x00ba4083   cs: 0x0000001b
   ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f
cr2: 0x00000000
Logical CPU: 0
Binary Images:
    0x1000 -   0xe78fe3 +com.roxio.Toast (11.1 [1072] - 11.1) <D23238A2-1E3A-BDFC-39DA-9C04C68C8589> /Applications/Toast 11 Titanium/Toast Titanium.app/Contents/MacOS/Toast Titanium
0x16de000 - 0x16e3fff +com.mainconcept.mc_dec_mpa (9.0 - 9.0.0.36829) /Applications/Toast 11 Titanium/Toast Titanium.app/Contents/Frameworks/mc_dec_mpa.framework/Versions/9.0/mc_dec_mpa
0x16f2000 - 0x1904fc7 +com.mainconcept.mc_dec_avc (9.0 - 9.0.0.36829) /Applications/Toast 11 Titanium/Toast Titanium.app/Contents/Frameworks/mc_dec_avc.framework/Versions/9.0/mc_dec_avc
0x190d000 - 0x190dfff com.apple.CoreServices (57 - 57) <956C6C6D-A5DD-314F-9C57-4A61D41F30CE> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x1916000 - 0x1973fff com.apple.audio.CoreAudio (4.1.0 - 4.1.0) <9549B81F-4425-34EE-802B-F462068DC0C5> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x1995000 - 0x1995fff com.apple.ApplicationServices (45 - 45) <677C4ACC-9D12-366F-8A87-B898AC806DD9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x199d000 - 0x1c19ff7 com.apple.QuickTime (7.7.1 - 2599.13) <FE609160-E1EF-341D-9B6A-205D3E03A4D2> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x1cc2000 - 0x1f82fff com.apple.security (7.0 - 55179.1) <CB470E48-621B-34D9-9E78-8B773358CB6B> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x2092000 - 0x20faff7 com.apple.framework.IOKit (2.0 - 755.18.10) <9A80E97E-544F-3A45-916D-6DB7ED217E33> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x2125000 - 0x2125fff com.apple.Carbon (154 - 155) <604ADD9D-5835-3294-842E-3A4AEBCCB548> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x2128000 - 0x2128fff com.apple.iokit.dvcomponentglue (2.0.7 - 2.0.7) <BEE9E037-B34E-3E71-98CC-251D094FFF72> /System/Library/Frameworks/DVComponentGlue.framework/Versions/A/DVComponentGlue
0x212c000 - 0x2284ffb com.apple.audio.toolbox.AudioToolbox (1.8 - 1.8) <9205DFC2-8DAE-354E-AD87-46E229B5F2F1> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x2302000 - 0x24eaff3 com.apple.CoreFoundation (6.8 - 744.12) <E939CEA0-493C-3233-9983-5070981BB350> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x2618000 - 0x28b1ff3 com.apple.AddressBook.framework (7.1 - 1167) <AF7B18F2-D0FF-33AA-9CE9-4106B1CDAE1D> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x2a40000 - 0x2a40fff com.apple.Cocoa (6.7 - 19) <354094F0-F36B-36F9-BF5F-FD60590FBEB9> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x2a43000 - 0x2a91ff3 com.apple.SystemConfiguration (1.12.2 - 1.12.2) <7BA6C58B-0357-356F-BB69-17ACB5E35988> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x2ab8000 - 0x2ab8ffd com.apple.audio.units.AudioUnit (1.8 - 1.8) <4C13DEA2-1EB0-3D06-901A-DB93184C06F0> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x2abe000 - 0x2ddbff3 com.apple.Foundation (6.8 - 945.11) <03B242AC-519C-3683-AA52-E73536B3D55F> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x2f5e000 - 0x3b1affb com.apple.AppKit (6.8 - 1187.34) <06EDB1D1-3B8A-3699-8E3A-D8F50A27AB7C> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x4034000 - 0x4042ff7 libz.1.dylib (43) <245F1B61-2276-3BBB-9891-99934116D833> /usr/lib/libz.1.dylib
0x4048000 - 0x40f3fff libcrypto.0.9.7.dylib (106) <041B3399-5033-3395-9A71-6693F3A33D94> /usr/lib/libcrypto.0.9.7.dylib
0x4137000 - 0x42d3ff3 com.apple.dvdplayback (5.6.2 - 5620.4.1) <8EA08CD6-B671-3293-B37A-1B3698E169D2> /System/Library/Frameworks/DVDPlayback.framework/Versions/A/DVDPlayback
0x430d000 - 0x4314ffe com.apple.agl (3.2.1 - AGL-3.2.1) <8E0411D3-19F7-30E1-92A2-337F7F0EBCDA> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
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0x4591000 - 0x4591fff com.apple.Accelerate (1.8 - Accelerate 1.8) <4EC0548E-3A3F-310D-A366-47B51D5B6398> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
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0x5084000 - 0x508efff libsystem_notify.dylib (98.5) <7EEE9475-18F8-3099-B0ED-23A3E528ABE0> /usr/lib/system/libsystem_notify.dylib
0x5097000 - 0x5098fff libsystem_sandbox.dylib (220) <4E42390B-25EC-3530-AF01-337E430C16EB> /usr/lib/system/libsystem_sandbox.dylib
0x509d000 - 0x509effd libunc.dylib (25) <58599CBF-E262-3CEA-AFE1-35560E0177DC> /usr/lib/system/libunc.dylib
0x50a4000 - 0x50abffb libunwind.dylib (35.1) <E1E8D8B3-3C78-3AB1-B398-C180DC6DCF05> /usr/lib/system/libunwind.dylib
0x50b2000 - 0x50cffff libxpc.dylib (140.41) <1BFE3149-C242-3A77-9729-B00DEDC8CCF2> /usr/lib/system/libxpc.dylib
0x50e2000 - 0x512efff libcorecrypto.dylib (106.2) <20EBADBA-D6D6-36F0-AE80-168E9AF13DB6> /usr/lib/system/libcorecrypto.dylib
0x513b000 - 0x515dfff libc++abi.dylib (24.4) <06479DA4-BC23-34B6-BAFC-A885814261D0> /usr/lib/libc++abi.dylib
0x5187000 - 0x52d4ffb com.apple.CFNetwork (596.2.3 - 596.2.3) <1221EF86-659B-3136-AB57-0CC6B130CDA2> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x537e000 - 0x5683ff7 com.apple.CoreServices.CarbonCore (1037.3 - 1037.3) <4571EDDC-704A-3FB1-B9A6-59870AA6165F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
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0x57b6000 - 0x584efff com.apple.CoreServices.OSServices (557.4 - 557.4) <C724AB29-A596-3E1E-9FF1-A4E509AD843A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x58a5000 - 0x592aff7 com.apple.SearchKit (1.4.0 - 1.4.0) <454E950F-291C-3E95-8F35-05CA0AD6B327> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x5965000 - 0x59befff com.apple.AE (645.3 - 645.3) <6745659F-006D-3F25-94D6-DF944E9A01FD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x59e4000 - 0x5a8efff com.apple.LaunchServices (539.7 - 539.7) <AF33EBD3-BC0B-30B5-B7DA-5CCCF12D7EDD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x5ad8000 - 0x5b09fff com.apple.DictionaryServices (1.2 - 184.4) <0D5BE86F-F40A-3E39-8569-19FCA5EDF9D3> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x5b28000 - 0x5b6aff7 libauto.dylib (185.1) <B2B5B639-6778-352A-828D-FD8B64A3E8B3> /usr/lib/libauto.dylib
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0x5b99000 - 0x5c82ff7 libxml2.2.dylib (22.3) <015A4FA6-5BB9-3F95-AFB8-B9281E22685B> /usr/lib/libxml2.2.dylib
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0x5fe9000 - 0x5ff1fff com.apple.DiskArbitration (2.5.1 - 2.5.1) <25A7232F-9B6A-3746-A3A8-12479D086B1E> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x5ffb000 - 0x6002ff3 com.apple.NetFS (5.0 - 4.0) <1F7041F2-4E97-368C-8F5D-24153D81BBDB> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x6009000 - 0x6015ffe libkxld.dylib (2050.18.24) <48A75AF6-9D5A-3552-948E-30A1682D3664> /usr/lib/system/libkxld.dylib
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0x6bdf000 - 0x6

Thank you, MrHoffman...while the exact cause remains uncertain, I suspect it was a combination of both software and hardware issues as you suggest above.
A close inspection of theSystem Profiler turned up a USB High-Speed Bus issue. I use a wired keyboard together with a Mini DisplayPort to Dual-Link Adapter to make use of a 30" Cinema Display at my desk—the USB hardware device tree showed the Apple Keyboard USB Hub required 500 mA of current when only 100 mA was available.
After some reading, I realized not all USB ports are created equal…and realized I'd probably connected them in the wrong order. Disconnecting all the USB devices and then reconnecting them in a 'logical' sequence apparently supplies these same devices with enough current to keep them happy.
A second possibility suggested itself on realizing that the number and nature of crashes soared following the installation of Toast Titanium 11. Eventually I found a preference file (com.roxio.Toast.plist) complaining"syntax error cannot parse a NULL or zero-length data." Removing the offending file seems to have had a beneficial effect beyond that particular app, though perhaps a sequence of attention to the usual cache purges and system resets, plus a dose of cod liver oil, has cumulatively effected a lull in the crash history.
I've avoided installation of any anti-viral, anti-malware and other similar software products to protect, accelerate or otherwise improve performance, relying on more hardware memory and a faster, larger HDD to reduce the overall load. In any case, we seem to have our groove back and I certainly appreciate your taking the time to review my post and respond to same. dcd

Line spacing (leading) when converting web page to PDF with Acrobat Pro 8.1.2

I recently upgraded from Acrobat Pro version 7.0.9 to version 8.1.2 (Windows XP Pro). In many cases, when I "Convert current web page to an Adobe PDF file" using the Adobe PDF toolbar in Internet Explorer, the spacing between lines is much larger with version 8 than it was with version 7. Has anyone else observed this? Is there any way to control leading?
Peter

Is the plugig the same as an add-on because all of my Acrobat Add-ons are active?
Name                Adobe PDF
Publisher           Adobe Systems, Incorporated
Status              Enabled
Load time           0.25 s
Name                Adobe PDF Reader Link Helper
Publisher           Adobe Systems, Incorporated
Status              Enabled
Load time           0.01 s
Navigation time     0.00 s
Name                Adobe PDF Conversion Toolbar Helper
Publisher           Adobe Systems, Incorporated
Status              Enabled
Load time           0.06 s
Navigation time     0.00 s
Name                Adobe PDF
Publisher           Adobe Systems, Incorporated
Status              Enabled
Load time           0.00 s

How do I convert an HTML webpage to a PDF in Acrobat Pro?

I have the Mac version of Adobe Acrobat Pro and I have a plethora of HTML that need to be converted into PDFs. I've searched Google for about an hour without any success and I usually come here if I can't find an answer.
This is my step process so far.
1. Open Acrobat Pro
2. File Create > PDF from Web Page
3. Pop up comes up, asks for URL or directory of the HTML file on the computer
I've tried both entering the URL and giving it the directory of the HTML file
I leave other settings default
4. I click create
5. Window disappears, nothing happens even after waiting for a few minutes.
Please help me with this problem, thank you!

Generally works fine for me. However, it may be that the HTML is secure and that creates issues for Acrobat. You did not mention your version of Acrobat or OS. One suggesting in case you are seeing a bug on your system is to be sure you have updated Acrobat (should be able to do that from the help menu).

"Cannot use adobe reader to view pdf in your web browser" error in Windows 7 and Acrobat pro 8.1.7

I get the error "Cannot use adobe reader to view pdf in your web browser. Reader will now exit. Please exit your browser and try again" in Windows 7 x32 and Windows 7 x64 with Acrobat pro 8.1.7. This happens when trying to open a PDF file in Internet explorer 8.0.760 or when I open a PDF in Quickbooks 2008. If I answer ok or cancel the file opens normally. If I open acrobat 8 first then the pdf files open as expected. I also tried a copy of Acrobat reader with no difference in the outcome. Since this happens on two different computers one fresh copy of windows 7 x64 the other an upgrade to windows 7 x32 and they used to work before the change to windows 7, I assume there is some kind of incompatibility with windows 7 and acrobat. Is this a known issue and will it be fixed in an update to acrobat in the near future?

tvandersluijs - I'm sorry if that screwed up your machine however:
1. What version of Adobe Reader are you using because as you can see the registry entry is for Adobe Reader 9, if ur using Adobe Reader 8 then u need to specify ur version as PAllens entry suggested - "E.g. "C:\Program files\Adobe\Acrobat [version]\Reader\AcroRd32.exe""
2. I've used this solution significantly because I have come across this specific issue for multiple users.
3. All the registry entry does is tell Windows what program to use by default to open/view PDF documents.
My intention wasn't to screw up ur machine or anybody elses as I said I've used this solution many times however what I've should gave is the disclaimer to backup ur registry before u make mods so u can revert back in case. Also the ony other thing I can think of is that this solution was for Windows XP using registry editior 5, I'm noticing that the title of this thread is Windows 7.

Fillable fields disappearing in Acrobat pro 9

I am having a problem with a fillable form I distributed where some are being returned with fields that have been deleted.
Here are the details I have so far:
When I say deleted I do not just mean blank. When I tell the form to highlight fields there will be no field on specific pages and when I try to examine the document I can find nothing on those pages. Every problem pdf is missing the same field on page three while some are misssing other fields as well.
Security is enabled. I am not able to edit these pdfs. It appears they have enabled usage rights in Adobe Reader. However, save as copy only removes this about half the time and never brings back the fields.
When I try to save as copy I usually get the message "There was a problem reading this doucment (110)" The file will save, but I still cannot edit.
Sometimes I will get the error that this file may be read only, or another user may have it open. In this case the file will save and I may then be able to edit it, but the missing fields do not return.
If I look at properties these files are not marked read-only.
I can get both of these errors for the same file at diffrent times and I have not figured out why.
I can supposedly export data from these pdfs but when I try to import the data into a working copy of the same form it stays blank.
We have had problems before with copies of this form prepared on Macs appearing blank, but we were easily able to import the data into a new form so that it became visible. However in this case several people have already mentioned that they were already using a PC or sent a new copy from PC which had the same problems.
This form has been in use for a while but this appears to be a recent problem. We sent it out two months ago and only recieved one copy with this problem. This time we suddenly have about 1 in 30 forms returned with this problem. Everyone I have been able to contact about this has said they are still able to see the missing fields on their computers.
I am using Adobe acrobat pro 9 and as far as I know it has not undegone any majoy updates recently. I still do not know if there is any trend specific to the people filling out these forms.
Thank you for any help. I have been trying to troubleshoot this for a few days but have not found anything that fixes this specific problem.

Is the file size of these problem files similar to the original blank version or is it significantly larger? Can you confirm what PDF viewer the user used (e.g., Adobe Reader, Microsoft Reader, etc.)? How are the forms being returned to you? It would be helpful to be able to look at a sample, but my guess is the file has become corrupted somehow.

I'm using a 15" Macbook Pro running OSX6.8 and cannot upgrade. I have a subscription to Adobe CC but none of these work on this so I was on with Adobe for 5 hours trying to install and launch Illustrator, InDesign, Photoshop, Muse, and Acrobat Pro from CS

I'm using a 15" Macbook Pro running OSX6.8 and cannot upgrade. I have a subscription to Adobe CC but none of these work on this so I was on with Adobe for 5 hours trying to install and launch Illustrator, InDesign, Photoshop, Muse, and Acrobat Pro from CS6. Well, InDesign is the only one that works and I have a ton of work due! I don't have a serial number for Photoshop or Illustrator except for CS3, and they don't work. InDesign gave me no problems. Illustrator says it can't work on this machine. Photoshop needs a serial number. I'm stumped and getting anxious and freaked out. Can anyone help? Adobe Chat is down right now.

if you have a cc subscription, close ps > sign out and then back in to your cc desktop > open ps.
ai cs6 requires:
Multicore Intel processor with 64-bit support
Mac OS X v10.6.8 or v10.7. Adobe Creative Suite 5, CS5.5, and CS6 applications support Mac OS X v10.8 and v10.9 when installed on Intel-based systems.*
2 GB of RAM (8 GB recommended)
2 GB of available hard-disk space for installation; additional free space required during installation (cannot install on a volume that uses a case-sensitive file system or on removable flash storage devices)
1024 x 768 display (1280 x 800 recommended) with 16-bit video card

Printing problem with Acrobat Pro 10.1

I get an "Insufficient memory" message on my LaserJet printer when trying to print certain PDFs using Acrobat Pro 10.1, but the PDFs are printed without any problem from Acrobat Pro 9 or Preview. Does anybody else have this problem?

Thanks for responding I was using an MS Excel spreadsheet to merge details to produce labels in a programme called NiceLabel Pro. The information from the spreadsheet was very simple - a readable code number and a QR code. In the Nice Label document setup you nominate the printer - in my case this was the Adobe PDF printer - to produce a Press Ready quality PDF file. I tried several times to print this file and each time ended up with page 1. As the job was urgent and I had a deadline to meet, I ended up installing a programme called Nitro - which also produces PDF - to complete the job, without a problem. However, I would prefer to stick with my Adobe Acrobat software as the other alternative is limited in its pre-press options. Hope this information will enable a solution to the problem.
- Thanks, Lynne
Hi again Dov - have you been able to come up with an answer to my Acrobat problem. Would like to begin 2015 with workable Acrobat.
Many thanks - Lynne

Why does my Acrobat Pro 9 PDF print driver either lock up or become confused as to where it should store a file when printing a document from within the Firefox browser?

I use Adobe Acrobat Pro 9.4.5 for creating .pdf files on a Windows XP SP3 platform. Firefox 6.0.2 is my browser of choice. This question only applies to the .pdf printing process. All other printer drivers work fine with this version of Firefox.
In attempt to save paper, I choose to print most documents in an electronic .pdf format using the PDF print driver and save them to my USB drive. Before upgrading my Firefox version to 6.0.2 this process seemed to work fine but after upgrading the .pdf print process seems to be experiencing problems. This particular printing process will cause Firefox to lock up when the distiller tries to print the file to what I believe is a temporary folder under the Adobe folder. When it does this I am sometimes able to force it to complete the process but frequently it will only produce a log not a .pdf file. On other occasions the distiller will just lock up mid print without producing any kind of error message. In both cases I will frequently have to use Windows Task Manager to break out of the process which then shuts down the Firefox browser. I don't seem to have any problems when I use Internet Explorer to perform the same function. As far as I am aware I am running the most current drivers as Adobe automatically pushes down updates to me as they become available. Any ideas how I can overcome this issue or is it inherent to the new version of Firefox?

The PDF file itself does not control the "print as image" preference, which should always be turned OFF unless there's a specific need to rasterize the entire page, and is turned off by default in all Acrobat and Adobe Reader installations.
What's the filetype for the ultralight font and what export setting* are you using in ID? If you're exporting to earlier than PDF1.7, OpenType fonts will be converted and may experience some small changes in shape if their hint definitions aren't done right.
*As a side note, bear in mind that InDesign does not use any part of Acrobat when exporting PDFs, so questions specific to that stage in the process should be posted to the InDesign forums.

Create a dynamic dropdown field in Adobe Acrobat Pro XI

Hello all. I am trying to create a field in one of my forms using Adobe Acrobat Pro XI. I have a dropdown list of "main" items, and based on what is selected in that list, I want a second dropdown list to give different choices. I have searched and searched and have javascript that I thought might work, but maybe I am have a mistake or I am placing the javascript in the wrong place, becasue it is not working. I know very, very little about javascript, so any help would be so much appreciated.
I am using Adobe Acrobat Pro XI. I added a "new field", and selected "dropdown". The field name is ProvType. The dropdown options are:
     Inpatient
     Outpatient
     Physician
I have the "Commit selected value immediately" selected.The field is not validated. The format is "none." There are no actions or calculations associated with it.
I then created another dropbox, and named it SubProvType. Under Actions, I selected the trigger as Mouse Up, and then selected the Action "Run a JavaScript." I selected the add button, and typed this in the JavaScript editor:
switch (ProvType.rawValue)
    case "Inpatient":
        this.setItems("Hospice,Hospital,Nursing Facility");
        break;
    case "Outpatient":
        this.setItems("Adult Day Center,Home,Other");
        break;
    case "Physician":
        this.setItems("Surgeon,Family Practice,Neurologist");
        break;
What I want to happen is:
If "Inpatient" is selected, I want the following options to be available in the second dropdown box "SubProvType":
     Hospice
     Hospital
     Nursing Facility
If "Outpatient" is selected, I want the following options to be available in the second dropdown box "SubProvType":
     Adult Day Center
     Home
     Other
If "Physician" is selected, I want the following options to be available in the second dropdown box "SubProvType":
     Surgeon
     Family Practice
     Neurologist
However.... when I close the form editing and try to select a different option in the ProvType field, the SubProvType field remains blank and there are no options available. There are also no errors.
I must be missing something, but I have no idea where to start. Thank you in advance for any help anyone can provide.

dbettis2.... Please understand that everything I am about to tell you is ONLY thanks to the help I received from Gilad D. I don't know if this will help you or not, but I want to try and pass it forward.
If what you are looking to do is have two dropdown fields, and the second one (concentration) be a list determined by what was chosen in the first one (newMajor) then this will work, if you are using Adobe Acrobat Pro.
Create a dropdown field and name it newMajor. In the "options" tab. Make sure that you enter all of the items that you want in that list AND that they match the javascript (or this will not work.)
In this case, I believe you want the initial list to be:
- Select One -
BA - Communication (BACOMM)
BA - History (BAHIST)
BBA - Business Administration (BBA-BADM)
After you create the dropdown field and enter all of the options, go to the Validate tab, chose "run custom validation script", then copy and paste the following:
switch (event.value) {
    case "- Select One -":
        this.getField("Concentration").setItems(["-----"]);
        break;
    case "BA - Communication (BACOMM)":
        this.getField("Concentration").setItems(["- Select One -","None","Mass Communication (MCO1)","Theatre (THEA)","Communication Studies (MC02)"]);
        break;
    case "BA - History (BAHIST)":
        this.getField("Concentration").setItems(["- Select One -","None","Teacher Certification (HIS1)"]);
        break;
    case "BBA - Business Administration (BBA-BADM)":
        this.getField("Concentration").setItems(["- Select One -","None","Supply Chain Management (SCM)","Hospitality Management (HSMG)"]);
        break;
Then create a second dropdown field, and name it Concentration. Nothing further needs to be done with the second dropdown field (as far as entering options or any javascript.)
It should work. I have created a form using this code and field structure, and it is working. I hope this helps you, if in fact this is what you were trying to do. (I do not know how to attach a file to this post or I would send you the PDF that I made so you could see the fields. If you message me, I can send it to you.)

Adobe acrobat pro 9 keeps telling me "the serial number I entered is not valid"

I recently had my macbook pro logic board fail and had to purchase a new macbook pro (expensive reinvestment after only 3 years but that's another story).
Anyway, all of my cs4 upsell products loaded just fine, except adobe acrobat pro 9 keeps telling me "the serial number I entered is not valid." After contacting adobe thru chat several times, here is the info I got back: my serial number IS valid, I still can activate 3 more times (deactivation was not an issue in this case), the final answer was the cs1 server (my previous version before cs4) is no longer available which basically renders my version of acrobat unusable. Is that really the case? Now that I have a new computer I can't use that software any longer it was working fine on my old laptop? Why did all the other software load okay? Did I miss something or is buying another upgrade neccessary?
ps: using Macbook Pro with MacOS X.8.5

Indesign, Illustrator, Photoshop, Dreamweaver are all working just fine. I haven't needed any other apps yet since the reinstall. Install actually worked fine too for Adobe Acrobat Pro 9.0 but when I try to open anything in it I get the Software Setup Screen and it wants me to enter the serial number for the product, when I do it says the serial number is invalid. I included a screen shot below with the serial number removed so you can see. In chatting with adobe, my rep said it is a valid number (obviously since it worked fine on my other apps), but the server for CS1 is no longer available and since I have an upsell from CS1 they cannot offer me support and to take my question to the forum board, so here I am.

Acrobat Pro XI - Crashes when Acrobat Preferences is Opened

Hi
Brief History:
I am in the UK and run Mac OS X 10.8.2. Other Adobe products are CS3 Master Suite and Acrobat Pro 8. All installed on the Start Up Drive.
Downloaded and installed the Trial version of Acrobat Pro XI, intent on UpGrading on the basis of a functional copy of Acrobat Pro 8 running on the Mac and duly registered in my Adobe Account.
Happy with the Trial version the UpGrade Licence was purchased and the Serial Number was used in an attempt to convert the software to a Licenced version. However a message, something similar to that shown, declared:
The Serial Number entered is valid. Acrobat cannot find a qualifying product.
Whilst seeking help on the Adobe web site a ‘Chat’ system message popped up and subsequently a very helpful CS Agent ‘talked’ me through the problem. With the aid of Challenge Codes Acrobat Pro XI was made to accept the input of the Serial Number.
It seemed to be the end of the problem, gone was the nag screen and everything seemed to be working well, leaving me to get on and enjoy using XI?
For a few days everything seemed OK, then I tried to view a PDF from a web site and a message appeared:
Adobe PDF Document
There is a problem with the Adobe Acrobat/Reader.
If it is running, please exit and try again. (4.9)
This subsequently appeared at every attempt to view any PDF from the web.
Downloading PDFs from web Links to the Mac and then opening them works without any problems.
Remedial Actions:
I have trashed the Acrobat Pro XI Preferences File (.plist), used Disk Utility to Repair Permissions and rebuilt the Launch Services Database amongst other things. None of these actions have made any improvement to the situation reported.
The prospect of uninstalling Acrobat Pro XI was considered but due to the problems converting to the Licenced version I decided that being able to partially use Acrobat was better than having nothing at all.
I moved on to see if anything could be done in Acrobat Preferences.
Acrobat Pro XI Crashes:
Opening Acrobat Pro XI, either with or without a PDF displayed, Acrobat opens and a few seconds after the Acrobat > Preferences Link is hit Acrobat Pro XI crashes. This happens for as many times as you care to try.
A substantial Report is generated and is sent to Apple but not Adobe.
Acrobat does not crash until Preferences is accessed.
I am asking for help here because having had two more ‘Chats’ on the Adobe Help web site, the first Agent deferred my request ‘until the arrival of the Acrobat Experts‘. After waiting 4 hours as requested, the second Agent ignored all the information tendered asking only a few questions before informing me that ‘This Case will have to be answered by Telephone’.
The fact that I always clearly inform that using the Telephone is difficult for me due to hearing problems was apparently of no consequence to this individual.
I Telephoned and waited for an hour before hearing a human voice, thankfully the line was quite good.
Unfortunately I was committed to other tasks and needed to break off from the conversation before any real progess was made.
The CS Agent arranged for me to receive a Call Back. The time for the Call Back came and passed along with a few more hours. Whilst I was making ‘another’ cup of coffee the phone rang for about 5 ‘rings’ and cut off. Naturally it was a withheld number, this may have been the expected call?
The Case that had been opened for this problem was upgraded with a copy of the Crash Report. On the next visit to my Account Case History all of my Cases were found to be marked as ‘Withdrawn‘ or ‘Not Appropriate’. IMO Adobe taking such retrospect action is not appropriate.
I will start the ‘on-line help’ journey again tomorrow but will not be holding my breath awaiting a successful outcome and feel that it may be better to ask some questions in this Forum:
1. Am I entitled to 90 Days, or any other period, of Free Support from Adobe?
2. What is the best way to proceed toward getting a resolution to these problems?
3. Can anyone offer a direct solution to the Acrobat Pro XI Crashing problem?
Any input will be gratefully appreciated, best wishes, G

I met same problem.
I removed a plugin :
/Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Built-in/Spelling.acroplugin
then it worked.
The crash report gave me the hint:
Process:         AdobeAcrobat [72661]
Path:            /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Identifier:      com.adobe.Acrobat.Pro
Version:         11.0.01 (11.0.01)
Code Type:       X86 (Native)
Parent Process: launchd [202]
Date/Time:       2013-01-21 16:51:41.497 +0900
OS Version:      Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report:          347798 sec
Crashes Since Last Report:           3
Per-App Interval Since Last Report: 140 sec
Per-App Crashes Since Last Report:   3
Anonymous UUID:                      0761187F-7C9A-4454-8BE6-DA9EFF408594
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
abort() called
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0   libSystem.B.dylib               0x906fcc5a __kill + 10
1   libSystem.B.dylib                       0x906fcc4c kill$UNIX2003 + 32
2   libSystem.B.dylib                       0x9078f5a5 raise + 26
3   libSystem.B.dylib                       0x907a56e4 abort + 93
4   libstdc++.6.dylib                       0x9ab89fda __gnu_cxx::__verbose_terminate_handler() + 433
5   libstdc++.6.dylib                       0x9ab8817a __cxxabiv1::__terminate(void (*)()) + 10
6   libstdc++.6.dylib                       0x9ab881ba __cxxabiv1::__unexpected(void (*)()) + 0
7   libstdc++.6.dylib                       0x9ab882b8 __gxx_exception_cleanup(_Unwind_Reason_Code, _Unwind_Exception*) + 0
8   ...inguistic.LinguisticManager          0x25e0da46 0x25e07000 + 27206
9   ...inguistic.LinguisticManager          0x25e16abb devtech::LM_FileSpec::LM_FileSpec(FSRef const&) + 43
10 ...dobe.AcrobatPlugin.Spelling          0x2289a733 AcroPluginMain + 112159
11 ...dobe.AcrobatPlugin.Spelling          0x2289a05e AcroPluginMain + 110410
12 ...dobe.AcrobatPlugin.Spelling          0x22899ffb AcroPluginMain + 110311
13 ...dobe.AcrobatPlugin.Spelling          0x2288facb AcroPluginMain + 68023
14 com.adobe.Acrobat.framework             0x6fb73f59 RunAcrobat + 1723997
15 com.adobe.Acrobat.framework             0x6fb73a9a RunAcrobat + 1722782
16 com.apple.CoreFoundation                0x954cea3b __CFRunLoopRun + 8059
17 com.apple.CoreFoundation                0x954cc3c4 CFRunLoopRunSpecific + 452
18 com.apple.CoreFoundation                0x954cc1f1 CFRunLoopRunInMode + 97
19 com.apple.HIToolbox                     0x99c66d60 RunCurrentEventLoopInMode + 392

Bookmarks disappear after file save in Acrobat Pro 9

I recently bought Acrobat Pro 9 and have run into a problem with creating, editing and saving bookmarks. (I use InDesign CS2 to create most of my PDFs.)
On only one occasion could I create bookmarks in a normal manner, i.e., selecting pages to bookmark, creating a bookmark using the keyboard <Command B> and entering text into its label. I got through the entire list of bookmarks and saved the file.
When I reopened it, all but one had disappeared. This has happened most of the time.
But there is an additional wrinkle. Except for that one “normal” occasion, what usually happens is that whenever I create a bookmark (by whichever method), my ability to enter text into the label is so short that the only way I can accomplish it is to prepare a list of label contents in a word processor and copy/paste each line into each created bookmark. And I do have to be quick about it. Acrobat will keep generating functional bookmarks as you go along, but when they're all “Untitled” and you can't get get in there to do any real edits, there isn't any point to having bookmarks. (I'm a fast typist.) Invoking TouchUp Text at first gave me a small reprieve, but since then it hasn't helped at all.
When I save the document and close it, on reopening I find again that all the bookmarks have disappeared. Conclusion: they didn't really get saved in the first place.
Previously I used Acrobat 5.

I see that this is a very old thread. I'm using Acrobat Pro 9.3.2 on OS 10.6.6 and seeing something similar. No real solution, but I thought I'd add a data point and my workaround.
It seems as though SOME, but not ALL, of my bookmarks are "taking." Right now, whenever I add a bookmark AFTER what's probably the first bookmark created in the document, it MIGHT stick around after a save. When I add a bookmark BEFORE that bookmark (as in "it's positioned higher on the list in the sidebar"), it doesn't save. I ended up moving the "good" bookmark to the front of the list, and then adding additional bookmarks after it. These all stuck around after a save.
Because of bugs like this, I'm using Preview in every case possible. Acrobat does more, but it sucks at the basics things you'd expect to work flawlessly. Oh well!

Acrobat Pro 9 uppser case

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