Acrobat Pro 9 Used To Work on my 64bit Windows 7 machine

I recently replaced my 32bit XP platform which was running with Acrobat Pro 9 for a few years with a 64bit Windows 7 earlier this year. It worked just fine. For some reason, I am now finding that trying to 'actuate' the program fails. As does clicking on  a PDF file name. Acrobat Reader works OK but not "Pro". I uninstalled it and reinstalled it. I went to their website and painstakingly installed upgrade on upgrade from the earlier to the 9.5.5 current one. Still no cigar. Anyone have a clue? 

uninstall.
run the cleaner, http://labs.adobe.com/downloads/acrobatcleaner.html
restart your computer.
right click the setup file and click "run as administrator".

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