Acrobat Pro breaks MS work links to company file system.

Hello Folks
I am putting together a large PDF technical manual from many individual MS word 2010 documents.
These MS word documents have many links to various places on the internet, company intranet website as well as to the company file system. When I build the initial PDF from all these word documents all the links work just fine. Its only when I upload this PDF to the company website AND the PDF is opened within the browser (IE) do any of the links pointing to files or folder on the company file system break giving me 404 page not found errors.
Now if I refrain from using Acrobat and just save as PDF within MS word and then manually combine the files into the final document these links work just fine after this document is uploaded to the company’s internal website.
If I hover my mouse over these troublesome links I see file:// (path to link) when I save as PDF in word. When I build using acrobat I see nothing when I hover over the links but the link still works until it gets uploaded to the company internal website and the file is viewed within the browser.
Because this manual needs to be viewed by many employees and the default setting in adobe is to open within browser I really need this document to work properly when viewed in the web browser. Using save as PDF in word, then combining 300 + files is going to be tedious if one of you fine people cant point me in a better direction.
Anybody ever encountered anything like this??
Thanks for any help you can provide.
Chris

Another Update:
The problem already exists in Visio 2002: in fullscreenmode the links are already working incorrecty that is to say non-link-areas of the page are clickable.
I paste a simple dynamic connector on a sheet and make it a link. In fullscreenmode areas around the connector work as clickable links, too, the same for the PDF. So it seems to be a Visio problem only with the Shape "dynamic connector".
Any ideas possibly?

Similar Messages

Acrobat Pro XI not working at all in Windows7 64bit - tried everything

I am using Acrobat Pro XI not working at all in Windows7 64bit - tried everything. About a month ago I built new computer. Acrobat worked fine. In last week it started not producing PDFs using Save As and would crash when processing scanned document. So I redownloaded exe file, used the acrocleaner to erase existing program, and reloaded Acrobat Pro XI.
No the program will not start at all. Freezes when opening by clicking PDF file or by opening program icon.
plz help

Hi dufflebag123,
Please try the following basic troubleshooting steps:
> Enable the hidden Admin Account on Windows 7 ( Ref : http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-wi ndows-vista/ )
> Disable all Non-Microsoft Startup Services. (Ref : http://helpx.adobe.com/x-productkb/global/disable-startup-items-services-windows.html )
> Disable all the Antivirus softwares like CA, Norton,Mc Afee etc. temporarily from the computer.
Reboot and try installing in the new enabled Admin user account and check.
Regards,
Rave

Acrobat Pro X will not open today. I used it a few weeks ago, and the rest of my CS6 Suite of programs are working. How do I get Acrobat Pro X to work again?

Acrobat Pro X will not open today. I used it a few weeks ago, and the rest of my CS6 Suite of programs are working. How do I get Acrobat Pro X to work again?

Please refer
Doesn't launch after 30 days | Installed as part of a CS6 suite

I have a disc of Creative Cloud 6. Acrobat Pro does not work. I have used the other programs and they are fine, but when I try to open Acrobat Pro nothing happens. I am using Microsoft System 7.

I have a disc of Creative Cloud 6. Acrobat Pro does not work. I have used the other programs and they are fine, but when I try to open Acrobat Pro nothing happens. I am using Microsoft System 7.

what's creative cloud 6? do you mean cs6?
what version of acrobat pro do you have installed and what are you clicking to start it?

Acrobat Pro 9.3 Crashes when opening multiple files

Acrobat Pro 9.3 Crashes when opening multiple files. I have not seen any solutions in forums that solves this problem. I have just done the most recent update and it still crashes.

Acrobat Pro 9.4.2 (CS5) is doing the same thing on my Windows XP SP3 with 3.5 GB of ram and 206 GB of my brand new 300 GB hard drive free.
It starting doing this at the end of last year before my hard drive died. Then after rebuilding the entire system on this new drive it worked fine, until I downloaded all the updates and now it is broken again. Anytime I open more than one PDF, Acrobat crashes. I send the error report every time.

Trying to reinstall Acrobat Pro X from disc onto win 8.1 system. (Previous installation got corrupted) Continually getting message 'Acrobat has detected another process which has not yet completed-'. Have now closed system both cold (full shutdown) and wa

Trying to reinstall Acrobat Pro X from disc onto win 8.1 system. (Previous installation got corrupted) Continually getting message ‘Acrobat has detected another process which has not yet completed…’. Have now closed system both cold (full shutdown) and warm (restart) over 10 times. Every time I go to reinstall I get message.

I would run http://labs.adobe.com/downloads/acrobatcleaner.html and delete any Acrobat folders that have been created, then try again. Be sure to log in as the administrator and disable anti-virus when you have problems like this.

Ive just purchased Adobe Acrobat Pro and when i pdf a Revit file all text is unreadable. If i do it on a free pdf as Cube i dont have the problem. Whats happening and have i wasted my money

ive just purchased Adobe Acrobat Pro and when i pdf a Revit file all text is unreadable. If i do it on a free pdf as Cube i dont have the problem.

Hi michaele,
What is the extension of the revit file you converted to pdf?
Regards,
Rave

My acrobat pro X stopped working.

How do I get my acrobat pro X to start working?

Uninstall and reinstall it from the original media. There's a link to the uninstaller in the application folder.

Can I use acrobat pro 7.0 for small business company?

Hi,
We want to use acrobat pro 7.0 at our company. The link is https://www.adobe.com/cfusion/entitlement/index.cfm?pid=2026489&e=cs2_downloads where I downloaded.
I read license term for this. I've not found license policy for small business company. Is this product free for any persons?
Please reply for me.
Thank you!
-Matthew-

you're welcome, but no, acrobat 7 cannot legally be used by non-licensed users for any length of time.
and while there are non-current adobe trial versions available back to certain versions, for acrobat, version 8 is the oldest trial version available. so, you can legally download and use (for 30 days) unlicensed acrobat versions, 8, 9, X and the current version XI.
the acrobat pro 7 that adobe is making available is only legal to use by licensed acrobat 7 owners. it is not legal to use for 30 days, or any other duration (limited or not), for non-licensed users.

Acrobat Pro is not working

Jeff,
I have been suffering with loading and downloading Acrobat Pro for over a year. It stops working after 3 or 4 days. Can you please get someone to help me. I have worked with the technicians and the same thing keeps happening.
Marsha
<Removed by Moderator>

Michael,
I am working office of Windows 7 and it should be the latest version of Acrobat Pro XI. I run Norton for virus protection.
I have been on the phone with the tech guys for a year now with this same problem. I have a subscription service and maybe that is the problem. Acrobat with work for 3 or 4 days and then it stops. I have to uninstall and reinstall every3 or 4 days. When it does work it works just fine. It just wont stay working
Marsha

Clicking "Edit PDF form" stops Adobe Acrobat Pro 11 from working. [FIXED]

As the title says, whenever I click "Edit PDF form" in Acrobat Pro 11, it displays the message "Adobe Acrobat has stopped working" and then when I click OK it closes.
It is a fresh install. I tried reinstalling, by removing it first, i tried a repair, I also tried using Revo Uninstaller to clean up anything that was left after an uninstall, and still no joy.
Any help would be appreciated.
It is running on Windows 8.1 Update (x64), and the version number for Acrobat Pro is 11.0.10.
Thanks!
**Update**
While I was writing this I had an epiphany, so I checked the Windows application logs which logged the following error every time Acrobat crashed...
Faulting application name: Acrobat.exe, version: 11.0.10.32, time stamp: 0x547e97af
Faulting module name: nvd3dum.dll, version: 9.18.13.4121, time stamp: 0x5474d740
Exception code: 0xc0000005
which lists nvd3dum.dll as the culprit. This has something to do with my Nvidia graphics card or drivers (NVIDIA Quadro FX 4600)
So after a little research I discovered a little registry tweak which "specifies the number of seconds that the GPU can delay the preempt request from the GPU scheduler. This is effectively the timeout threshold. The default value is 2 seconds." (Quoted from MSDN)
So I added the REG_DWORD value TdrDelay to the key path HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\GraphicsDrivers, and changed the value to 8. After rebooting this seemed to have solved the issue I was having.
Here's a screenshot...
Hope this helps someone!

We created forms in acrobat 9 pro and now with XI pro cannot edit them. Error message states that livecycle designer is required to edit forms previously created in acrobat. Called tech support and waited for over an hour before being told that another product needed to be purchased for $300 more than the upgrade cost for acrobat pro XI!!! From the XI FAQ - The web site states:
The following customers are eligible for a free upgrade:
Customers who purchased a prior license to Acrobat and have purchased an upgrade to Acrobat XI Pro
Customers who have an Adobe Maintenance and Support contract or purchased Upgrade Plan eligible for an Acrobat XI Pro upgrade
Active Creative Cloud Complete members whose memberships started before October 15, 2012
The one-time LiveCycle Designer upgrade is available in English, French, German, or Japanese. Eligible customers can choose which language they would like to receive. Visit the Customer Support Portal to request an upgrade.
After entering in the needed info on the support portal was told that adobe will Not honor the sales rep & web site which both said we are eligible for the free upgrade. We asked for a full refund and will not longer be using any new adobe products. We went back to 9 pro forms work fine and adobe lost $. Nice work adobe - lie to customers and then act surprised that the customers want their $ back! They told us to just toss their software DVD in the trash where IT belongs, so we did!
Cheers,
Actiondan

My Adobe Acrobat Pro is not working.

My Adobe Acrobat Pro was working; however, today, I can not get it to come up. When I tried to convert a PPT to a PDF, it says it is not registered. I looked for the App to reinstall in the AAM and it is no longer there. That is why I joined the cloud. Can you help?

start here, http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html
if that info fails to resolve the problem, contact adobe support https://helpx.adobe.com/contact.html

Installed CS6 Master Collection. ACROBAT PRO X not working!!

I just downloaded CS6 Master Collection (with Serial #) on my new laptop- Dell Precision M4800 (32 GB ram, 256 SSD, NVIDIA K2100M, Windows 7 Pro (64-bit).
All apps downloaded but Acrobat Pro X.
I tried using the Acrofix, but it doesn't even open. I downloaded it and it doesn't run. I've also uninstalled, restarted my laptop, and re installed.. nothing seems to be working with Acrobat X.
Anyone know how I can install Acrobat Pro X??
thanks!

Please refer to following article:
http://helpx.adobe.com/creative-suite/kb/acrobat-failed-launch-30-days.html
Regards,
Anoop

Acrobat (pro) 9 not working in safari and other problems

i have several problems with acrobat pro 9.0.0:
1) i installed acrobat pro 9 but when i go to "help" menu i get message: "there was a raise without a handler. the application will now exit" yet all other menu's function well.
2) when i try to open a pdf file in safari i get the spinning wheel and nothing happens.
this is what i did till now:
1) uninstalled acrobat pro 9
2) repaired permissions
3) re-installed acrobat pro 9
installed reader 9 but als getting the message: "there was a raise without a handler. the application will now exit"
btw i have mac os 10.5.5 and all latest apps installed.
any help is very much appreciated

okay problem solved !!!
i just used cocktail 4.1.5 to clear and delete all kind of caches. than i rebooted and everything is okay again.
cocktail is from: http://www.maintain.se/
so the problem is with some obscure caching

When creating a PDF in Acrobat Pro it seems to change my reference numbering system???

I am trying to create a PDF file using Acrobat Pro trial version (before I buy it I need to know if it works for me). The file I am using is a condensed version of a report so it has some of the tables/figures omitted and therefore the numbering sequence isn't sequential ie. it can jump from Figure 9-2 to 9-4. For some reason - when creating the PDF - the program is CHANGING the numbering system of the original file in the body of the document - but the Table of Contents keeps it how I had it. HELP??!!! How do I make it just create the PDF exactly how it is in the Word document file without automatically making any changes like that to it?!
I have tried several ways to create the PDF - in Word - I tried doing it as a Print command, also in Word I tried doing it from there, also I tried creating it from a file right in Acrobat Pro. I also tried "protecting" the document first - but this didn't work either.
Thank you so much to anyone who can help!

You might want to specify what kind of graphics are giving you problems.
Frame drawings or imported files? If imported, what file type? RGB or
CMYK? Any spot colors?
The best graphics are EPS because FrameMaker passes them around the
Windows GDI unchanged and EPS files can retain spot colors, too. Other
types of graphics get passed through Windows GDI and converted to RGB
where the result can sometimes be astounding. In Save as PDF, what's the
setting for "Convert CMYK colors to RGB?"
Check also "GetLibraryColorRGBFromCMYK=" in maker.ini and change it from
"Printing" to
"None". That seems to get the best results for having what you see on
screen match what ends up in the PDF.
There are also color management settings in your Distiller .joboptions
file that can affect the result. Usually, you want to set Settings>Edit
Adobe PDF Settings> Color> Color Management Policies to either "Leave
Color Unchanged" or "Tag only Images for Color Management."

Acrobat Pro breaks MS work links to company file system.

Similar Messages

Maybe you are looking for