Acrobat Pro crashing, and how to re-install it

I have Acrobat X on my laptop, Mac OS 10.7.4, downloaded from the Cloud CS6, and also on my Mac desktop, OS 10.5 i think. Both versions keep crashing or corrupting my pdf files. So on my laptop, since I couldn't find the 'deactivate' function in Help (I know now that I have to open a document in order for the deactivate to appear in Help), I uninstalled Acrobat Pro. However, when I the Application Manager, it says I already have Acrobat Pro installed. What do I do to make Pro install anew, and to work properly?

Hello Lenore,
I was sucessfull in resolving this issue by running the CS6 cleaner tool for Mac and reinstalling the Application manager. Please follow the below steps.
1. Close all Adobe Applications.
2. Downlaod CS6 Cleaner Tool and run it.
( download CS6 cleaner tool here : http://download.macromedia.com/pub/creativesuite/cleanertool/mac/AdobeCreativeSuiteCleaner Tool.dmg )
3. Remove CS6 applications using this tool.
4. Download and run l Application manager.
To Run CS6 tool, refer this document : http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
(>> If you still face any issues please contact our Adobe Chat support for further assistance,
http://helpx.adobe.com/contact/ )

Similar Messages

My AR form crash and how to disable installed modules

Hi all
my environmen is 11.5.8 on rh as 2.1. I have couple of module installed like ap ap gl po inv hr ..i have two problem here need help.
First, I installed the hr modules but for some reason i wanna disable it and define position and job through po setup. set the status of the hr module from I to N in FND_PRODUCT_INSTALLATIONS so I can use PO to define the job which is successfully, but when i define positoin, a dialog warn me "HR_NULL_INSTALLATION_STATUS" and can not save the position. Can anyone encounter such a problem as mine and how to solve it?
BTW, what is the right way to disable the instaled modules?
Second, I met a form crash problem in ar module. I switch reposibility to ar and click transaction form, it seems form crashed and all the form including the navigator form are all disappeared, only php left. what is that problem? Can anyone help me out?
Regards

Hi stephen,
Here in 11g you cant disable them .....nor avoid them while installing that is the disadvantage of this tool....It come as a whole package.
Check the disadvantages of 11g by turri http://forums.oracle.com/forums/thread.jspa?threadID=1117649&tstart=45
Hope helps you.
Cheers,
KK

HT201250 My macbook pro crashed and I had to install a new hard drive. I restored from Time Machine backup all the files from my old hard drive onto my new one.

Does it really back up the whole new drive or does it only back up what's been added? It seemed like it was doing the whole thing when I tried it. I stopped it. Don't want to use up all the space on my external. Is there something else I need to do or did I mess up by not doing the migrating thing? thanks!

If you installed a new hard drive, it has nothing on it and yes TimeMachine is going to take forever to restore everything back.
I guess you'll have to erase and start over again now.
Too bad, you should have made bootable clones in addition to TimeMachine, they can restore in a hour or two depending upon content, they are also option key bootable.
TimeMachine has to go through and calculate all the files it needs to bring forward, the files are strewn all over the drive. The read heads are moving all over the platters all the time from fast sectors to slow ones, not matching what's occuring on the internal drive.
With a clone the files are defragmented and optimized, the drive reads one file, moves the heads a tiny bit and reads the next all the while transferring exactly to the internal drive, they are more in step with one another, thus it's much faster restoring from a clone than TM.
Most commonly used backup methods

I purchased an annual subscription to Acrobat Pro XI and installed two days ago. I cannot open PDFs. I keep getting a dialogue box saying my trial has ended and asking if I want to buy the software. Was using Acrobat Pro 9 previously. It appears even that

I purchased an annual subscription to Acrobat Pro XI and installed on my Mac two days ago. I cannot open PDFs. I keep getting a dialogue box saying my trial has ended and asking if I want to buy the software. Was using Acrobat Pro 9 previously. It appears even that won't open. SOS!

Hi Margot ,
You can click on accept or buy ,which ever option you see on that dialog box.It will prompt you to type in your Adobe Credentials.You can license it by doing the same.
If it still doesn't work ,follow these steps and see how it goes .
Delete all the files from following folders:
[Home]/Library/Application Support/Adobe/SLStore
[Home]/Library/Application Support/Adobe/SLCache
And, delete all files from following folder except cache.db
[Home]/Library/Application Support/Adobe/AdobePCD
Then launch Acrobat and try to activate and check.
Regards
Sukrit Dhingra

I have an Acrobat Pro subscription and just bought a new computer - how do I activate Acrobat Pro again on the new PC?

I have an Acrobat Pro subscription and just bought a new computer - how do I activate Acrobat Pro again on the new PC?

Hi davadlaw,
You can install Acrobat on the new PC and use your Adobe ID to activate the software.
The purchased subscription is linked to your Adobe ID.
Regards,
Rave

I had a computer crash and completed a Fresh install of Win7 and restore of all files from Carbonite. I have managed to get LR 5 running in LR. However, I am not sure I have all of my previous catalogs. How can I find my catalogs to assure that I have

I had a computer crash and completed a Fresh install of Win7 and restore of all files from Carbonite. I have managed to get LR 5 running in LR. However, I am not sure I have all of my previous catalogs. How can I find my catalogs to assure that I have a complete inventory of all my catalogs.

<moved from Downloading, Installing, Setting Up to Photoshop Lightroom>

My mac book pro crashed and the logic board died. They said that i could get the hard drive out and it should have all my files on it. How do i get them off and put them on my new computer?

My mac book pro crashed and the logic board died. They said that i could get the hard drive out and it should have all my files on it. How do i get them off and put them on my new computer?

Mj
Do you mean a case for the external hard drive? See here. Hope this may be helpful to you.
Regards,
Joseph

I purchased and downloaded Acrobat Pro XI and have installed it. I want to create a reinstall disk should I ever need it. I planned on using a DVD. I'm running Win 7 Pro w/SP1.

I purchased and downloaded Acrobat Pro XI and have installed it. I want to create a reinstall disk should I ever need it. I planned on using a DVD. I'm running Win 7 Pro w/SP1.

Hi halb10567672,
You can download the setup file again from this Link (Download Acrobat products | Standard, Pro | XI, X ) and Burn it to a DVD Disc using Windows Explorer.
Please revert back for any further query or assistance.
Regards,
Rahul

My macbook pro crashed and the hard drive was replaced. How do I restore my backup pre- 9.6 iphoto library to the 9.6.1 iphoto library? They look completely different.

My macbook pro crashed and the hard drive was replaced. How do I restore my backup pre- 9.6 iphoto library to the 9.6.1 iphoto library? They look completely different. When I look at my backed-up iphoto library folder I see lots of files and folders: ALbumData.xml, Attachments folder, etc. The 9.6.1 iphoto library doesn't appear to be a folder at all. Help!

iPhoto 6 and earlier libraries were regular folders with the kind of files your reporting. With the advent of iPhoto 7 the library folder was changed to a package similar to the application packages but have essentially the same files and folders inside. There's no reason to have access to the inside of the iPhoto Library so Apple changed them to packages.
Do you have a backup copy of the iPhoto Library from before the HD crash. If so restore it to the Pictures folder in your Home folder. If you previous version of iPhoto was iPhoto 7 or earlier download and run the iPhoto Library Upgrader 1.1 on your library before trying to open it with iPhoto 9.6.1.

Where can I download Color Finesse and how I can install them with Premier Pro or After Affect ?

I recently purchased master collection 5 DVD version. On DVD box I have three serial numbers: Master collection, Ppro/AE CS4 32 Bit and Color Finesse. I used Master collection serial to activate my product. I am having 64 bit os, so I did not use Ppro/AE CS4 32 Bit serial. My question is about Color Finesse Serial. I searched about it and found it as an Plug-in for Premiere Pro or After Affect. Now where can I download Color Finesse and how I can install them with Premier Pro or After Affect?

This serial is only required for the CS4 version. The CS5 version does not require an extra serial. Both versions are installed automatically with the main programs. Nothing more to do.
Mylenium

I just bought Lion from the app store and I was wondering how long it will be there for because you can't buy a hard copy of it and I was told they were fazing it out so if my computer crashes and I need to install it again will it still be there??

I just bought Lion from the app store and I was wondering how long it will be there for because you can't buy a hard copy of it and I was told they were fazing it out so if my computer crashes and I need to install it again will it still be there??

FWIW, your profile shows that you are already on Lion - did you buy Mountain Lion?
If you purchase an OS from the Mac App Store, it will be listed under your Purchases and will be available to download again if you need it. Note: the license is only for you and is not transferable; if you sell your Mac, you must uninstall it and reinstall the original system.
If you did buy Lion - out of curiosity - since it is no longer showing in the app store, how did you buy it there? Or did you call Apple and they sent you a redemption code?

How can I download Photoshop Elements 10? I had a hard drive crash and need to re-install.

How can I download Photoshop Elements 10? I had a hard drive crash and need to re-install.

if you follow all 7 steps you can dl a trial here: http://prodesigntools.com/photoshop-elements-10-direct-download-links-pse-premiere-pre.htm l
and activate with your serial.
if you have a problem dl'g, you didn't follow all 7 steps. the most common error involves failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).

To install adobe acrobat pro xi and place the license tells me it is invalid

to install adobe acrobat pro xi and place the license tell me it is invalid

@Test-Screen-Name
On the original disk I fine the "install.app" version 6.0.335.0
There is no seperat CS6 install app.
In the map "Payloads" I find
AcrobatProfessional10.0-EFG etc
AcrobatXProfessional10.0-mul
and many other files including
AdobeDesignWebPremium6-mul
AdobeDreamweaver files etcetera
So I can't find a separate "CS installer"
@Rave:
I install stand alone on my MacBook Air. Since this MBA has no disc drive I use the disc drive of my iMac. I copied the installation disk to my iMac and then with "sharing" from my iMac to MBA.

My conputer crashed and I want to install cs4 onto a new hard drive, how can i do this the registration won't let me?

My conputer crashed and I want to install cs4 onto a new hard drive, how can i do this the registration won't let me?

What does "the registration won't let me" mean? If the serial number is rejected, contact support by web chat. for anything else you need to provide proper technical information and actually explain your issue.
Mylenium

HT1338 I need to how can I have Mac OS Lion, as I bought my Macbook Pro in beginning of June 2011 from Apple Store US. The serial number of my product is C0*******H2M. Please confirm me that I can have it for free, and how could I install it. Many Thanks.

I need to how can I have Mac OS Lion, as I bought my Macbook Pro in beginning of June 2011 from Apple Store in US.
The serial number of my product is C0*******H2M. Please confirm me that I can have it for free, and how could I install it. Many Thanks.
<Edited by Host>

Sorry, but that opportunity has long passed. Your options now are:
Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
     Lion System Requirements
       1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
           or Xeon processor
       2. 2GB of memory
       3. OS X v10.6.6 or later (v10.6.8 recommended)
       4. 7GB of available space
       5. Some features require an Apple ID; terms apply.
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
     OS X Mountain Lion - System Requirements
       Macs that can be upgraded to OS X Mountain Lion
         1. iMac (Mid 2007 or newer)
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer)
         3. MacBook Pro (Mid/Late 2007 or newer)
         4. MacBook Air (Late 2008 or newer)
         5. Mac mini (Early 2009 or newer)
         6. Mac Pro (Early 2008 or newer)
         7. Xserve (Early 2009)
     Are my applications compatible?
         See App Compatibility Table - RoaringApps - App compatibility and feature support for OS X & iOS.
     Am I eligible for the free upgrade?
         See Apple - Free OS X Mountain Lion upgrade Program.
     For a complete How-To introduction from Apple see Apple - Upgrade your Mac to OS X Mountain Lion.

Acrobat Pro crashing, and how to re-install it

Similar Messages

Maybe you are looking for