Acrobat Pro CS5.5 installed but won't work with my serialnumber

hi,
in 2012 I bought and downloaded CS5.5 and installed it completely. Never used Acrobat Pro though. Today I would like to but. Adobe Application Manager opens and asks to type the serialnumber. As I copied it from my LWS account and pasted it, the manager says it is not valid for this product? How can this be? What can I do? Anybody an idea? Thanks, Axel

Error "The serial number is not valid for this product" | Creative Suite
http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

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