Acrobat pro DC crashes when running preflight (digital printing, colors)

Have just installed acrobat dc, having used acrobat 8 earlier..
now i cant run preflight for digital printing wo crashing.
Process:
AdobeAcrobat [17194]
Path:
/Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/MacOS/AdobeAcrobat
Identifier:
com.adobe.Acrobat.Pro
Version:
15.007.20033 (15.007.20033)
Code Type:
X86-64 (Native)
Parent Process: launchd [273]
Responsible:
AdobeAcrobat [17194]
User ID:
502
Date/Time:
2015-04-08 12:56:13.588 +0200
OS Version:
Mac OS X 10.9.5 (13F34)
Report Version: 11
Anonymous UUID: E47C2846-87CA-7968-63CC-5ACE7B35B3CD
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000000000d0
VM Regions Near 0xd0:
-->
__TEXT
0000000108dc4000-0000000108dc7000 [   12K] r-x/rwx SM=COW /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/MacOS/AdobeAcrobat
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   com.adobe.PreflightLib
0x000000012f746f48 CInsp2CommonUI::CheckOpenPDFDoc(PRC::CPRCEngine const&, PRC::Detail::CID<PRC::CProfile> const&, PRC::CPackage*, int, int, bool (*)(CDocumentData const&, int, bool, CPageData const*, CSASnippet const*, CPreCompRule const*, Inspk_EPreflightPart, void*), void*, int (*)(unsigned int, unsigned int, Inspk_EPreflightPart, unsigned char*, unsigned int, void*), void (*)(void*), void (*)(void*), void*, bool, FileSys::CFileSpec (*)(Inspk_ESaveAsReason, Inspk_ESaveAsReasonPDFX, Inspk_EPDFXVersion, Inspk_ESaveAsReasonPDFA, Inspk_EPDFAVersion, FileSys::CFileSpec const&, void*), void*, std::set<OPAQUE_64_BITS, CCosObjEval2, std::allocator<OPAQUE_64_BITS> > (*)(_t_CosDoc*, void*), void*, CInsp2CommonUI::EPreflightAction, bool, bool, bool, CInspektor2Machine::TBondedMachine::EMachineType, bool (*)(std::basic_string<wchar_t, std::char_traits<wchar_t>, std::allocator<wchar_t> > const&, ESequenceStepType, void*), void*, int) + 2100
1   com.adobe.PreflightLib
0x000000012f7466a0 CInsp2CommonUI::CheckPDFDocument(_t_PDDoc*, PRC::CPRCEngine const&, PRC::Detail::CID<PRC::CProfile> const&, PRC::CPackage*, int, int, bool (*)(CDocumentData const&, int, bool, CPageData const*, CSASnippet const*, CPreCompRule const*, Inspk_EPreflightPart, void*), void*, int (*)(unsigned int, unsigned int, Inspk_EPreflightPart, unsigned char*, unsigned int, void*), void (*)(void*), void (*)(void*), void*, bool, FileSys::CFileSpec (*)(Inspk_ESaveAsReason, Inspk_ESaveAsReasonPDFX, Inspk_EPDFXVersion, Inspk_ESaveAsReasonPDFA, Inspk_EPDFAVersion, FileSys::CFileSpec const&, void*), void*, std::set<OPAQUE_64_BITS, CCosObjEval2, std::allocator<OPAQUE_64_BITS> > (*)(_t_CosDoc*, void*), void*, CInsp2CommonUI::EPreflightAction, bool, bool, bool, CInspektor2Machine::TBondedMachine::EMachineType, bool (*)(std::basic_string<wchar_t, std::char_traits<wchar_t>, std::allocator<wchar_t> > const&, ESequenceStepType, void*), void*, int) + 296
2   com.adobe.PreflightLib
0x000000012e6ae097 CPreflightDlgManager::checkPDFDocument(CInsp2CommonUI*, _t_PDDoc*, PRC::CPRCEngine const&, PRC::Detail::CID<PRC::CProfile> const&, int, int, bool (*)(CDocumentData const&, int, bool, CPageData const*, CSASnippet const*, CPreCompRule const*, Inspk_EPreflightPart, void*), void*, int (*)(unsigned int, unsigned int, Inspk_EPreflightPart, unsigned char*, unsigned int, void*), void (*)(void*), void (*)(void*), void*, bool, FileSys::CFileSpec (*)(Inspk_ESaveAsReason, Inspk_ESaveAsReasonPDFX, Inspk_EPDFXVersion, Inspk_ESaveAsReasonPDFA, Inspk_EPDFAVersion, FileSys::CFileSpec const&, void*), void*, std::set<OPAQUE_64_BITS, CCosObjEval2, std::allocator<OPAQUE_64_BITS> > (*)(_t_CosDoc*, void*), void*, bool, bool) + 547
3   com.adobe.PreflightLib
0x000000012f403d01 (anonymous namespace)::callExecuteProfile(CInsp2CommonUI*, bool, CPreflightDlgManagerHelper::EForceDynParamTypeHelper) + 5377
4   com.adobe.PreflightLib
0x000000012f3f6fc3 (anonymous namespace)::doCalls_(CInsp2CommonUI*, CPreflightFrameDlg::EMenu) + 359
5   com.adobe.PreflightLib
0x000000012f3f502a (anonymous namespace)::doCalls(char const*, unsigned int, char const*, char const*, char const*, CInsp2CommonUI*, bool, CPreflightFrameDlg::EMenu) + 816
6   com.adobe.PreflightLib
0x000000012f3f53c0 CPreflightDlgManagerHelper::doAnalyzeSelection(char const*, unsigned int, char const*, char const*, char const*, CInsp2CommonUI*, CPreflightDlgManagerHelper::EForceDynParamTypeHelper, bool, bool) + 76
7   com.adobe.PreflightLib
0x000000012e6ad411 CPreflightDlgManager::doAnalyzeSelection(char const*, unsigned int, char const*, char const*, char const*, CInsp2CommonUI*, CPreflightDlgManager::EForceDynParamType, bool, bool) + 77
8   com.adobe.PreflightLib
0x000000012f22e9e9 CPreflightFrameDlg::eventMenu(wxCommandEvent&) + 353
9   com.adobe.PreflightLib
0x000000013055e19a wxEvtHandler::ProcessEventIfMatchesId(wxEventTableEntryBase const&, wxEvtHandler*, wxEvent&) + 88
10 com.adobe.PreflightLib
0x000000013055e0ac wxEventHashTable::HandleEvent(wxEvent&, wxEvtHandler*) + 108
11 com.adobe.PreflightLib
0x000000013055eb03 wxEvtHandler::TryHereOnly(wxEvent&) + 73
12 com.adobe.PreflightLib
0x000000013055ea28 wxEvtHandler::ProcessEventLocally(wxEvent&) + 40
13 com.adobe.PreflightLib
0x000000013055e9b9 wxEvtHandler::ProcessEvent(wxEvent&) + 87
14 com.adobe.PreflightLib
0x000000013055e877 wxEvtHandler::ProcessPendingEvents() + 237
15 com.adobe.PreflightLib
0x0000000130599b9f wxAppConsoleBase::ProcessPendingEvents() + 121
16 com.adobe.PreflightLib
0x00000001302cfb6e (anonymous namespace)::MyTimerProc(__EventLoopTimer*, void*) + 402
17 com.apple.CoreFoundation
0x00007fff8e6cb3e4 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20
18 com.apple.CoreFoundation
0x00007fff8e6caf1f __CFRunLoopDoTimer + 1151
19 com.apple.CoreFoundation
0x00007fff8e73c5aa __CFRunLoopDoTimers + 298
20 com.apple.CoreFoundation
0x00007fff8e6866a5 __CFRunLoopRun + 1525
21 com.apple.CoreFoundation
0x00007fff8e685e75 CFRunLoopRunSpecific + 309
22 com.apple.HIToolbox
0x00007fff8e369a0d RunCurrentEventLoopInMode + 226
23 com.apple.HIToolbox
0x00007fff8e369685 ReceiveNextEventCommon + 173
24 com.apple.HIToolbox
0x00007fff8e3695bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
25 com.apple.AppKit
0x00007fff887af24e _DPSNextEvent + 1434
26 com.apple.AppKit
0x00007fff887ae89b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
27 com.apple.AppKit
0x00007fff887a299c -[NSApplication run] + 553
28 com.adobe.Acrobat.framework
0x0000000108dd735b 0x108dcf000 + 33627
29 com.adobe.Acrobat.framework
0x0000000108dd5c40 RunAcrobat + 236
30 com.adobe.Acrobat.Pro
0x0000000108dc5cb2 main + 86
31 com.adobe.Acrobat.Pro
0x0000000108dc5c54 start + 52
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0   libsystem_kernel.dylib
0x00007fff90754662 kevent64 + 10
1   libdispatch.dylib
0x00007fff84ca4421 _dispatch_mgr_invoke + 239
2   libdispatch.dylib
0x00007fff84ca4136 _dispatch_mgr_thread + 52
Thread 2:: Dispatch queue: NSOperationQueue 0x6080004308c0
0   libsystem_kernel.dylib
0x00007fff90753a3a __semwait_signal + 10
1   libsystem_c.dylib
0x00007fff91222dc0 nanosleep + 200
2   com.apple.Foundation
0x00007fff8a372cfd +[NSThread sleepForTimeInterval:] + 156
3   com.adobe.Acrobat.framework
0x0000000109cfb47b 0x108dcf000 + 15910011
4   com.apple.Foundation
0x00007fff8a2e9f31 -[__NSOperationInternal _start:] + 631
5   com.apple.Foundation
0x00007fff8a2e9bdb __NSOQSchedule_f + 64
6   libdispatch.dylib
0x00007fff84ca228d _dispatch_client_callout + 8
7   libdispatch.dylib
0x00007fff84ca67e3 _dispatch_async_redirect_invoke + 154
8   libdispatch.dylib
0x00007fff84ca228d _dispatch_client_callout + 8
9   libdispatch.dylib
0x00007fff84ca4082 _dispatch_root_queue_drain + 326
10 libdispatch.dylib
0x00007fff84ca5177 _dispatch_worker_thread2 + 40
11 libsystem_pthread.dylib
0x00007fff8f512ef8 _pthread_wqthread + 314
12 libsystem_pthread.dylib
0x00007fff8f515fb9 start_wqthread + 13
Thread 3:
0   libsystem_kernel.dylib
0x00007fff90753716 __psynch_cvwait + 10
1   libsystem_pthread.dylib
0x00007fff8f513c3b _pthread_cond_wait + 727
2   com.adobe.AGM
0x000000010b7202e2 AGMMessageQueueImpl::Pull() + 68
3   com.adobe.AGM
0x000000010b72021d AGMWorkQueueTask::operator()() + 73
4   com.adobe.AGM
0x000000010bab66c3 boost::(anonymous namespace)::thread_proxy(void*) + 136
5   libsystem_pthread.dylib
0x00007fff8f511899 _pthread_body + 138
6   libsystem_pthread.dylib
0x00007fff8f51172a _pthread_start + 137
7   libsystem_pthread.dylib
0x00007fff8f515fc9 thread_start + 13
Thread 4:
0   libsystem_kernel.dylib
0x00007fff9074fa1a mach_msg_trap + 10
1   libsystem_kernel.dylib
0x00007fff9074ed18 mach_msg + 64
2   com.apple.CoreFoundation
0x00007fff8e686f15 __CFRunLoopServiceMachPort + 181
3   com.apple.CoreFoundation
0x00007fff8e686539 __CFRunLoopRun + 1161
4   com.apple.CoreFoundation
0x00007fff8e685e75 CFRunLoopRunSpecific + 309
5   com.apple.AppKit
0x00007fff8894f05e _NSEventThread + 144
6   libsystem_pthread.dylib
0x00007fff8f511899 _pthread_body + 138
7   libsystem_pthread.dylib
0x00007fff8f51172a _pthread_start + 137
8   libsystem_pthread.dylib
0x00007fff8f515fc9 thread_start + 13
Thread 5:
0   libsystem_kernel.dylib
0x00007fff90753e6a __workq_kernreturn + 10
1   libsystem_pthread.dylib
0x00007fff8f512f08 _pthread_wqthread + 330
2   libsystem_pthread.dylib
0x00007fff8f515fb9 start_wqthread + 13
Thread 6:
0   libsystem_kernel.dylib
0x00007fff90753716 __psynch_cvwait + 10
1   libsystem_pthread.dylib
0x00007fff8f513c3b _pthread_cond_wait + 727
2   com.adobe.Acrobat.framework
0x000000010923d02f 0x108dcf000 + 4644911
3   com.adobe.Acrobat.framework
0x000000010922ddb1 0x108dcf000 + 4582833
4   com.adobe.Acrobat.framework
0x0000000109d848bf 0x108dcf000 + 16472255
5   com.adobe.Acrobat.framework
0x0000000109229753 0x108dcf000 + 4564819
6   com.adobe.Acrobat.framework
0x0000000109237804 0x108dcf000 + 4622340
7   libsystem_pthread.dylib
0x00007fff8f511899 _pthread_body + 138
8   libsystem_pthread.dylib
0x00007fff8f51172a _pthread_start + 137
9   libsystem_pthread.dylib
0x00007fff8f515fc9 thread_start + 13
Thread 7:
0   libsystem_kernel.dylib
0x00007fff9075464a kevent + 10
1   com.adobe.Acrobat.framework
0x000000010a551aab 0x108dcf000 + 24652459
2   com.adobe.Acrobat.framework
0x000000010a4a12bd 0x108dcf000 + 23929533
3   libsystem_pthread.dylib
0x00007fff8f511899 _pthread_body + 138
4   libsystem_pthread.dylib
0x00007fff8f51172a _pthread_start + 137
5   libsystem_pthread.dylib
0x00007fff8f515fc9 thread_start + 13
Thread 8:: com.apple.NSURLConnectionLoader
0   libsystem_kernel.dylib
0x00007fff9074fa1a mach_msg_trap + 10
1   libsystem_kernel.dylib
0x00007fff9074ed18 mach_msg + 64
2   com.apple.CoreFoundation
0x00007fff8e686f15 __CFRunLoopServiceMachPort + 181
3   com.apple.CoreFoundation
0x00007fff8e686539 __CFRunLoopRun + 1161
4   com.apple.CoreFoundation
0x00007fff8e685e75 CFRunLoopRunSpecific + 309
5   com.apple.Foundation
0x00007fff8a348ff7 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348
6   com.apple.Foundation
0x00007fff8a348dfb __NSThread__main__ + 1318
7   libsystem_pthread.dylib
0x00007fff8f511899 _pthread_body + 138
8   libsystem_pthread.dylib
0x00007fff8f51172a _pthread_start + 137
9   libsystem_pthread.dylib
0x00007fff8f515fc9 thread_start + 13
Thread 9:: com.apple.CFSocket.private
0   libsystem_kernel.dylib
0x00007fff907539aa __select + 10
1   com.apple.CoreFoundation
0x00007fff8e6d2a03 __CFSocketManager + 867
2   libsystem_pthread.dylib
0x00007fff8f511899 _pthread_body + 138
3   libsystem_pthread.dylib
0x00007fff8f51172a _pthread_start + 137
4   libsystem_pthread.dylib
0x00007fff8f515fc9 thread_start + 13
Thread 10:
0   libsystem_kernel.dylib
0x00007fff907549f2 read + 10
1   com.adobe.Acrobat.framework
0x000000010922c133 0x108dcf000 + 4575539
2   com.adobe.Acrobat.framework
0x000000010922a604 0x108dcf000 + 4568580
3   com.adobe.Acrobat.framework
0x00000001092341ac 0x108dcf000 + 4608428
4   com.adobe.Acrobat.framework
0x0000000109229753 0x108dcf000 + 4564819
5   com.adobe.Acrobat.framework
0x0000000109237804 0x108dcf000 + 4622340
6   libsystem_pthread.dylib
0x00007fff8f511899 _pthread_body + 138
7   libsystem_pthread.dylib
0x00007fff8f51172a _pthread_start + 137
8   libsystem_pthread.dylib
0x00007fff8f515fc9 thread_start + 13
Thread 11:
0   libsystem_kernel.dylib
0x00007fff9074fa1a mach_msg_trap + 10
1   libsystem_kernel.dylib
0x00007fff9074ed18 mach_msg + 64
2   com.apple.CoreFoundation
0x00007fff8e686f15 __CFRunLoopServiceMachPort + 181
3   com.apple.CoreFoundation
0x00007fff8e686539 __CFRunLoopRun + 1161
4   com.apple.CoreFoundation
0x00007fff8e685e75 CFRunLoopRunSpecific + 309
5   com.adobe.AcrobatPlugin.EFS
0x000000010f6b041b 0x10f696000 + 107547
6   com.apple.Foundation
0x00007fff8a348dfb __NSThread__main__ + 1318
7   libsystem_pthread.dylib
0x00007fff8f511899 _pthread_body + 138
8   libsystem_pthread.dylib
0x00007fff8f51172a _pthread_start + 137
9   libsystem_pthread.dylib
0x00007fff8f515fc9 thread_start + 13
Thread 12:
0   libsystem_kernel.dylib
0x00007fff90753e6a __workq_kernreturn + 10
1   libsystem_pthread.dylib
0x00007fff8f512f08 _pthread_wqthread + 330
2   libsystem_pthread.dylib
0x00007fff8f515fb9 start_wqthread + 13
Thread 13:
0   libsystem_kernel.dylib
0x00007fff907539aa __select + 10
1   com.adobe.AcrobatPlugin.Comments    0x000000011a5ee008 0x11a28e000 + 3538952
2   com.adobe.AcrobatPlugin.Comments    0x000000011a5ee425 0x11a28e000 + 3540005
3   com.adobe.AcrobatPlugin.Comments    0x000000011a5ee75b 0x11a28e000 + 3540827
4   com.adobe.AcrobatPlugin.Comments    0x000000011a57ef13 0x11a28e000 + 3084051
5   com.adobe.AcrobatPlugin.Comments    0x000000011a77bc0f 0x11a28e000 + 5168143
6   libsystem_pthread.dylib
0x00007fff8f511899 _pthread_body + 138
7   libsystem_pthread.dylib
0x00007fff8f51172a _pthread_start + 137
8   libsystem_pthread.dylib
0x00007fff8f515fc9 thread_start + 13
Thread 14:
0   libsystem_kernel.dylib
0x00007fff90753716 __psynch_cvwait + 10
1   libsystem_pthread.dylib
0x00007fff8f513c3b _pthread_cond_wait + 727
2   com.adobe.Acrobat.framework
0x000000010a548189 0x108dcf000 + 24613257
3   com.adobe.Acrobat.framework
0x000000010a547100 0x108dcf000 + 24609024
4   com.adobe.Acrobat.framework
0x000000010a545257 0x108dcf000 + 24601175
5   libsystem_pthread.dylib
0x00007fff8f511899 _pthread_body + 138
6   libsystem_pthread.dylib
0x00007fff8f51172a _pthread_start + 137
7   libsystem_pthread.dylib
0x00007fff8f515fc9 thread_start + 13
Thread 15:
0   libsystem_kernel.dylib
0x00007fff90753e6a __workq_kernreturn + 10
1   libsystem_pthread.dylib
0x00007fff8f512f08 _pthread_wqthread + 330
2   libsystem_pthread.dylib
0x00007fff8f515fb9 start_wqthread + 13
Thread 16:
0   libsystem_kernel.dylib
0x00007fff90753e6a __workq_kernreturn + 10
1   libsystem_pthread.dylib
0x00007fff8f512f08 _pthread_wqthread + 330
2   libsystem_pthread.dylib
0x00007fff8f515fb9 start_wqthread + 13
Thread 17:
0   libsystem_kernel.dylib
0x00007fff90753e6a __workq_kernreturn + 10
1   libsystem_pthread.dylib
0x00007fff8f512f08 _pthread_wqthread + 330
2   libsystem_pthread.dylib
0x00007fff8f515fb9 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000002 rcx: 0x000000000000d170 rdx: 0x000000000000d16f
rdi: 0x000000010c5bbf80 rsi: 0x0000000000000008 rbp: 0x00007fff56e37480 rsp: 0x00007fff56e370d0
   r8: 0x0000000000000000   r9: 0x0000000000000009 r10: 0x0000000000001200 r11: 0x00000000e090031e
r12: 0x00006080008c3cd0 r13: 0x00007fea185c9a80 r14: 0x00007fff56e371d0 r15: 0x0000000000001006
rip: 0x000000012f746f48 rfl: 0x0000000000010202 cr2: 0x00000000000000d0
Logical CPU:
1
Error Code:
0x00000004
Trap Number:
14
Binary Images:
0x108dc4000 -
0x108dc6fff +com.adobe.Acrobat.Pro (15.007.20033 - 15.007.20033) <FD883658-7F81-3781-BF5A-E7160ECDEA5E> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/MacOS/AdobeAcrobat
0x108dcf000 -
0x10b279ff7 +com.adobe.Acrobat.framework (15.007.20033 - 15.007.20033) <22778E59-6EA4-3260-96A9-1641284117D2> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/Acrobat.framework/Versions/A/Acrobat
0x10b5ac000 -
0x10b6f9ff7 +com.adobe.ACE (AdobeACE 2.20.02.34252 - 2.20.02.34252) <DF2FA57B-FF8B-3AB3-8202-A48B685F3AF9> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x10b713000 -
0x10bd0ffff +com.adobe.AGM (AdobeAGM 4.30.57.1 - 4.30.57.1) <717F95AB-749A-3578-9109-42CC1DC7DF89> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x10c1f8000 -
0x10c217fff +com.adobe.BIB (AdobeBIB 1.2.03.34252 - 1.2.03.34252) <AC4C9DD4-7FFA-3ABC-AF3D-5BB1201EC482> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x10c21f000 -
0x10c544ff7 +com.adobe.CoolType (AdobeCoolType 5.14.04.34252 - 5.14.04.34252) <6E348DF6-055E-3008-8B75-3D9A6EB0C16E> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x10e1ef000 -
0x10e1f1ff7 com.apple.textencoding.unicode (2.6 - 2.6) <0EEF0283-1ACA-3147-89B4-B4E014BFEC52> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x10e50f000 -
0x10e533ff7 +com.adobe.AXE8SharedExpat (AdobeAXE8SharedExpat 3.9.0.33931 - 3.9.0.33931) <FC64B09E-8B23-3E05-B03A-5CB9BFB60586> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8Shared Expat
0x10f62c000 -
0x10f63efff libTraditionalChineseConverter.dylib (61) <A182514D-426F-3D5F-BA69-4C4A4680ECB8> /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
0x10f683000 -
0x10f692fff libSimplifiedChineseConverter.dylib (61) <F5827491-A4E3-3471-A540-8D1FE241FD99> /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
0x10f696000 -
0x10f6c0fff +com.adobe.AcrobatPlugin.EFS (15.007.20033 - 15.007.20033) <A0971EEF-0C45-37F3-859B-16E4846C7125> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Plugins/EFS.acroplugin/Contents/MacOS/EFS
0x10f6cc000 -
0x10f6d2fff com.apple.SymptomReporter (1.0 - 1) <F4638872-23B4-3A50-8BBF-EC270E926C1B> /System/Library/PrivateFrameworks/Symptoms.framework/Frameworks/SymptomReporter.framework /SymptomReporter
0x10f7ce000 -
0x10f7e9ff9 com.apple.security.csparser (3.0 - 55471.14.21) <07C5184F-D862-324B-B878-EC0474A8624B> /System/Library/Frameworks/Security.framework/PlugIns/csparser.bundle/Contents/MacOS/cspa rser
0x10f802000 -
0x10f823ff7 libKoreanConverter.dylib (61) <22EEBBDB-A2F2-3985-B9C7-53BFE2B02D08> /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
0x10fdaa000 -
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0x7fff8878afff com.apple.SearchKit (1.4.0 - 1.4.0) <B9B8D510-A27E-36B0-93E9-17146D9E9045> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framewo rk/Versions/A/SearchKit
0x7fff8878b000 -
0x7fff89301ff7 com.apple.AppKit (6.9 - 1265.21) <9DC13B27-841D-3839-93B2-3EDE66157BDE> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff89302000 -
0x7fff89304fff com.apple.SecCodeWrapper (3.0 - 1) <DE7CA981-2B8B-34AC-845D-06D5C8F10441> /System/Library/PrivateFrameworks/SecCodeWrapper.framework/Versions/A/SecCodeWrapper
0x7fff89305000 -
0x7fff89364fff com.apple.framework.CoreWLAN (4.3.3 - 433.48) <1F17FA12-6E84-309D-9808-C536D445FA6E> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x7fff8939b000 -
0x7fff8939efff com.apple.AppleSystemInfo (3.0 - 3.0) <61FE171D-3D88-313F-A832-280AEC8F4AB7> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSystemInfo
0x7fff8939f000 -
0x7fff893e1ff7 libauto.dylib (185.5) <F45C36E8-B606-3886-B5B1-B6745E757CA8> /usr/lib/libauto.dylib
0x7fff893ec000 -
0x7fff893edfff libsystem_sandbox.dylib (278.11.1) <0D0B13EA-6B7A-3AC8-BE60-B548543BEB77> /usr/lib/system/libsystem_sandbox.dylib
0x7fff893ee000 -
0x7fff893f1ffc com.apple.IOSurface (91.1 - 91.1) <D00EEB0C-8AA8-3986-90C1-C97B2486E8FA> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff89432000 -
0x7fff89466fff libssl.0.9.8.dylib (52) <51C844FF-D7CD-3525-9ABB-84B8DD11D5E4> /usr/lib/libssl.0.9.8.dylib
0x7fff89467000 -
0x7fff8946dff7 libsystem_platform.dylib (24.90.1) <3C3D3DA8-32B9-3243-98EC-D89B9A1670B3> /usr/lib/system/libsystem_platform.dylib
0x7fff896f8000 -
0x7fff89710ff7 com.apple.openscripting (1.4 - 157) <B3B037D7-1019-31E6-9D17-08E699AF3701> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework /Versions/A/OpenScripting
0x7fff89711000 -
0x7fff8977dfff com.apple.framework.IOKit (2.0.1 - 907.100.13) <057FDBA3-56D6-3903-8C0B-849214BF1985> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff8977e000 -
0x7fff897b6ff7 com.apple.RemoteViewServices (2.0 - 94) <3F34D630-3DDB-3411-BC28-A56A9B55EBDA> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServi ces
0x7fff897b7000 -
0x7fff897bcfff com.apple.DiskArbitration (2.6 - 2.6) <A4165553-770E-3D27-B217-01FC1F852B87> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff897bd000 -
0x7fff897ceff7 libsystem_asl.dylib (217.1.4) <655FB343-52CF-3E2F-B14D-BEBF5AAEF94D> /usr/lib/system/libsystem_asl.dylib
0x7fff897cf000 -
0x7fff897f4ff7 com.apple.ChunkingLibrary (2.0 - 155.1) <B845DC7A-D1EA-31E2-967C-D1FE0C628036> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/ChunkingLibrary
0x7fff89880000 -
0x7fff89901fff com.apple.CoreSymbolication (3.0.1 - 141.0.5) <20E484C4-9F0E-3DF6-BB27-D509859FF57A> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSymbolicatio n
0x7fff89902000 -
0x7fff89912ffb libsasl2.2.dylib (170) <C8E25710-68B6-368A-BF3E-48EC7273177B> /usr/lib/libsasl2.2.dylib
0x7fff89913000 -
0x7fff89a35fff com.apple.avfoundation (2.0 - 651.12.1) <FF001F98-E198-3B1D-A7EB-A8C48E6E34A3> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x7fff89a36000 -
0x7fff89d6cfff com.apple.MediaToolbox (1.0 - 1273.54) <CB6F6690-D44C-30B5-93AB-CAB198D51884> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x7fff89d7a000 -
0x7fff89da4ff7 libpcap.A.dylib (42) <91D3FF51-D6FE-3C05-98C9-1182E0EC3D58> /usr/lib/libpcap.A.dylib
0x7fff89dfb000 -
0x7fff89e22ff7 libsystem_network.dylib (241.3) <8B1E1F1D-A5CC-3BAE-8B1E-ABC84337A364> /usr/lib/system/libsystem_network.dylib
0x7fff89e23000 -
0x7fff89e74fff com.apple.QuickLookFramework (5.0 - 622.7) <17685CEC-C94B-3F83-ADE1-B24840B35E44> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x7fff89e7e000 -
0x7fff89e7fff7 libDiagnosticMessagesClient.dylib (100) <4CDB0F7B-C0AF-3424-BC39-495696F0DB1E> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff89f98000 -
0x7fff89fa9ff7 libz.1.dylib (53) <42E0C8C6-CA38-3CA4-8619-D24ED5DD492E> /usr/lib/libz.1.dylib
0x7fff89faa000 -
0x7fff8a20effd com.apple.security (7.0 - 55471.14.21) <B3C61C91-E9D6-3A3C-99CF-665D54D13C34> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff8a20f000 -
0x7fff8a215fff com.apple.AOSNotification (1.7.0 - 760.3) <7901B867-60F7-3645-BB3E-18C51A6FBCC6> /System/Library/PrivateFrameworks/AOSNotification.framework/Versions/A/AOSNotification
0x7fff8a216000 -
0x7fff8a21ffff com.apple.speech.synthesis.framework (4.7.1 - 4.7.1) <383FB557-E88E-3239-82B8-15F9F885B702> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynt hesis.framework/Versions/A/SpeechSynthesis
0x7fff8a222000 -
0x7fff8a230fff com.apple.CommerceCore (1.0 - 42) <ACC2CE3A-913A-39E0-8344-B76F8F694EF5> /System/Library/PrivateFrameworks/Co

Thanks for reporting this issue.
Regrettably, I have not been able to reproduce this problem on my MacOS 10.9.5 with any of my sample PDF files.
Some additional questions:
(1) Does this happen with any and all PDF files you attempt to apply this Preflight profile to?
(2) Are you simply checking or fixing using the profile?
(3) Does Acrobat crash when using other, similar profiles? If so, which do crash and which don't?
(4) Are you using the English version of Acrobat or some other language version?
(5) Do you have any plug-ins installed?
Let me know the answers to these questions and we will try to proceed from there.
- Dov

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Why does system suite pro 12 crash when running file cleaner is running while firefox is installed? If I uninstall firefox then system suite pro 12 won't crash.

When I downloaded the newest version of firefox system suite pro 12 crashes when running file cleaner after I uninstall firefox system suite pro 12 doesn't crash. I have window 7 premium home edition 64 bit.

You should know a few things before before getting started:
1. Registry "cleaners" and "system optimizers" like SystemSuite are very unreliable, cause more problems then they propose to fix, have little to no benefit, and are somewhat of a scam. Running them on a system is almost guaranteeing a crash or hiccups somewhere along the process. running them is never a good idea. all you need is a good, simple, free anti-virus (like Microsoft Security Essentials), and use the built in Windows Utilities to clean and sped up your computer if needed.
2. This is a Firefox forum, so if you are having a problem with SystemSuite, we might not be able to help you.
I'll give you a few things you can do to see if this is just a Windows problem:
Run all Windows Updates, install all needed service packs, etc.
Update your graphics driver (Firefox uses your graphics card for some rendering, and an out of date graphics card driver can cause problems. [https://support.mozilla.org/en-US/kb/how-do-i-upgrade-my-graphics-drivers https://support.mozilla.org/en-US/kb/how-do-i-upgrade-my-graphics-drivers].
Update all your plugins (Flash, Java, etc.): [http://www.mozilla.org/plugincheck/ http://www.mozilla.org/plugincheck/].
Download and Install MalwareBytes Anti-Malware, run a full Scan. [http://www.malwarebytes.org/ http://www.malwarebytes.org/]. This helps check that there are no viruses on your computer causing issues. You can uninstall this program after you clean off any infections.
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Acrobat Pro XI - Crashes when Acrobat Preferences is Opened

Hi
Brief History:
I am in the UK and run Mac OS X 10.8.2. Other Adobe products are CS3 Master Suite and Acrobat Pro 8. All installed on the Start Up Drive.
Downloaded and installed the Trial version of Acrobat Pro XI, intent on UpGrading on the basis of a functional copy of Acrobat Pro 8 running on the Mac and duly registered in my Adobe Account.
Happy with the Trial version the UpGrade Licence was purchased and the Serial Number was used in an attempt to convert the software to a Licenced version. However a message, something similar to that shown, declared:
The Serial Number entered is valid. Acrobat cannot find a qualifying product.
Whilst seeking help on the Adobe web site a ‘Chat’ system message popped up and subsequently a very helpful CS Agent ‘talked’ me through the problem. With the aid of Challenge Codes Acrobat Pro XI was made to accept the input of the Serial Number.
It seemed to be the end of the problem, gone was the nag screen and everything seemed to be working well, leaving me to get on and enjoy using XI?
For a few days everything seemed OK, then I tried to view a PDF from a web site and a message appeared:
Adobe PDF Document
There is a problem with the Adobe Acrobat/Reader.
If it is running, please exit and try again. (4.9)
This subsequently appeared at every attempt to view any PDF from the web.
Downloading PDFs from web Links to the Mac and then opening them works without any problems.
Remedial Actions:
I have trashed the Acrobat Pro XI Preferences File (.plist), used Disk Utility to Repair Permissions and rebuilt the Launch Services Database amongst other things. None of these actions have made any improvement to the situation reported.
The prospect of uninstalling Acrobat Pro XI was considered but due to the problems converting to the Licenced version I decided that being able to partially use Acrobat was better than having nothing at all.
I moved on to see if anything could be done in Acrobat Preferences.
Acrobat Pro XI Crashes:
Opening Acrobat Pro XI, either with or without a PDF displayed, Acrobat opens and a few seconds after the Acrobat > Preferences Link is hit Acrobat Pro XI crashes. This happens for as many times as you care to try.
A substantial Report is generated and is sent to Apple but not Adobe.
Acrobat does not crash until Preferences is accessed.
I am asking for help here because having had two more ‘Chats’ on the Adobe Help web site, the first Agent deferred my request ‘until the arrival of the Acrobat Experts‘. After waiting 4 hours as requested, the second Agent ignored all the information tendered asking only a few questions before informing me that ‘This Case will have to be answered by Telephone’.
The fact that I always clearly inform that using the Telephone is difficult for me due to hearing problems was apparently of no consequence to this individual.
I Telephoned and waited for an hour before hearing a human voice, thankfully the line was quite good.
Unfortunately I was committed to other tasks and needed to break off from the conversation before any real progess was made.
The CS Agent arranged for me to receive a Call Back. The time for the Call Back came and passed along with a few more hours. Whilst I was making ‘another’ cup of coffee the phone rang for about 5 ‘rings’ and cut off. Naturally it was a withheld number, this may have been the expected call?
The Case that had been opened for this problem was upgraded with a copy of the Crash Report. On the next visit to my Account Case History all of my Cases were found to be marked as ‘Withdrawn‘ or ‘Not Appropriate’. IMO Adobe taking such retrospect action is not appropriate.
I will start the ‘on-line help’ journey again tomorrow but will not be holding my breath awaiting a successful outcome and feel that it may be better to ask some questions in this Forum:
1. Am I entitled to 90 Days, or any other period, of Free Support from Adobe?
2. What is the best way to proceed toward getting a resolution to these problems?
3. Can anyone offer a direct solution to the Acrobat Pro XI Crashing problem?
Any input will be gratefully appreciated, best wishes, G

I met same problem.
I removed a plugin :
/Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Built-in/Spelling.acroplugin
then it worked.
The crash report gave me the hint:
Process:         AdobeAcrobat [72661]
Path:            /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Identifier:      com.adobe.Acrobat.Pro
Version:         11.0.01 (11.0.01)
Code Type:       X86 (Native)
Parent Process: launchd [202]
Date/Time:       2013-01-21 16:51:41.497 +0900
OS Version:      Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report:          347798 sec
Crashes Since Last Report:           3
Per-App Interval Since Last Report: 140 sec
Per-App Crashes Since Last Report:   3
Anonymous UUID:                      0761187F-7C9A-4454-8BE6-DA9EFF408594
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
abort() called
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0   libSystem.B.dylib               0x906fcc5a __kill + 10
1   libSystem.B.dylib                       0x906fcc4c kill$UNIX2003 + 32
2   libSystem.B.dylib                       0x9078f5a5 raise + 26
3   libSystem.B.dylib                       0x907a56e4 abort + 93
4   libstdc++.6.dylib                       0x9ab89fda __gnu_cxx::__verbose_terminate_handler() + 433
5   libstdc++.6.dylib                       0x9ab8817a __cxxabiv1::__terminate(void (*)()) + 10
6   libstdc++.6.dylib                       0x9ab881ba __cxxabiv1::__unexpected(void (*)()) + 0
7   libstdc++.6.dylib                       0x9ab882b8 __gxx_exception_cleanup(_Unwind_Reason_Code, _Unwind_Exception*) + 0
8   ...inguistic.LinguisticManager          0x25e0da46 0x25e07000 + 27206
9   ...inguistic.LinguisticManager          0x25e16abb devtech::LM_FileSpec::LM_FileSpec(FSRef const&) + 43
10 ...dobe.AcrobatPlugin.Spelling          0x2289a733 AcroPluginMain + 112159
11 ...dobe.AcrobatPlugin.Spelling          0x2289a05e AcroPluginMain + 110410
12 ...dobe.AcrobatPlugin.Spelling          0x22899ffb AcroPluginMain + 110311
13 ...dobe.AcrobatPlugin.Spelling          0x2288facb AcroPluginMain + 68023
14 com.adobe.Acrobat.framework             0x6fb73f59 RunAcrobat + 1723997
15 com.adobe.Acrobat.framework             0x6fb73a9a RunAcrobat + 1722782
16 com.apple.CoreFoundation                0x954cea3b __CFRunLoopRun + 8059
17 com.apple.CoreFoundation                0x954cc3c4 CFRunLoopRunSpecific + 452
18 com.apple.CoreFoundation                0x954cc1f1 CFRunLoopRunInMode + 97
19 com.apple.HIToolbox                     0x99c66d60 RunCurrentEventLoopInMode + 392

Acrobat Pro XI crashes when 'Save As' is used for a package that had been edited?

We have a package that is opened, edited and then we try to use 'Save As' to save it and Acrobat Pro XI crashes. No error codes are displayed and nothing is logged in any event log.
Our work around - First save the package in the final distination folder then open it, edit it and save it.
Is there a known issue with using the 'Save As' option for a package?

We have a package that is opened, edited and then we try to use 'Save As' to save it and Acrobat Pro XI crashes. No error codes are displayed and nothing is logged in any event log.
Our work around - First save the package in the final distination folder then open it, edit it and save it.
Is there a known issue with using the 'Save As' option for a package?

Acrobat Pro 9 - Crashes when trying to change Postscript Prefs

Hello all,
I have Acrobat 9 on an Apple Xserve running 10.7.5. I need to change the way Acrobat handles conversion from PDF to PS as the default is PS 2 not 3 plus other changes ...
When I try to access the panel the app freezes and the crashes ... If i try to access other Convert from PDF prefs in the same window it doesnt crash.
Partial error log ...
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
VM Regions Near 0:
--> __PAGEZERO             0000000000000000-0000000000001000 [    4K] ---/--- SM=NUL /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
    __TEXT                 0000000000001000-0000000000003000 [    8K] r-x/rwx SM=COW /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Application Specific Information:
objc[2891]: garbage collection is OFF
Performing @selector(handleAction:) from sender UIT_NSButton 0x4e5a790
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   com.apple.CoreFoundation                0x9a183a69 CFURLCreateStringWithFileSystemPath + 265
1   com.apple.CoreFoundation                0x9a18394d CFURLCopyFileSystemPath + 45
2   AdobeAGM                                0x7e728e70 PPDList_MacOSXCompressed::GetPPDFiles() + 592
3   AdobeAGM                                0x7e8a2cd8 PPDListCache::GetPPDList() + 164
4   AdobeAGM                                0x7e5ecaaa PrintSession::GetAvailablePPDFiles() + 18
5   AdobeAGM                                0x7e7246db PrintSession_Mac_Carbon::GetAvailablePPDFiles() + 37
6   AdobeAGM                                0x7e5ed9de _AGMPrintSessionGetAvailablePPDFilesProc_GetAvailablePPDFiles(AGMPrintSession*) + 40
7   com.adobe.Acrobat.framework             0x80a1b02c 0x7feb8000 + 11939884
8   com.adobe.Acrobat.framework             0x80044df7 RunAcrobat + 1615997
9   com.adobe.Acrobat.framework             0x80045c1f RunAcrobat + 1619621
10 com.adobe.Acrobat.framework             0x8001a1de RunAcrobat + 1440868
11 com.adobe.Acrobat.framework             0x8001fcac RunAcrobat + 1464114
12 com.adobe.Acrobat.adm                   0x0ca504f8 ADMSpace::UITWindowAdapter::CreateWindowForDialog(SPPlugin*, char const*, long, ADMDialogStyle, long (*)(_Opaque_ADMDialog*), void*, long, OpaqueWindowPtr*) + 574
13 com.adobe.Acrobat.adm                   0x0ca505cc ADMSpace::UITWindowAdapter::Modal(SPPlugin*, char const*, long, ADMDialogStyle, long (*)(_Opaque_ADMDialog*), void*, long, OpaqueWindowPtr*) + 68
14 com.adobe.Acrobat.adm                   0x0ca98272 ADMUITConversionSuiteImp::ModalUITWindow(SPPlugin*, char const*, long, ADMDialogStyle, long (*)(_Opaque_ADMDialog*), void*, long, OpaqueWindowPtr*) + 66
Alternate user tried but no luck and full uninstall of whole suite and reinstall of CS4 also has not worked.
Any suggestions appreciated.
Mitch

Found this in answer to a similar issue regarding crash on print. And my issue has been resolved ...
To avoid this crash try this workaround.
remove adobe PDF PPD from the following folders:
OS/Library/Printers/PPDs/contents/Resources/en.lproj,
OS/Library/Printers/PPDs/contents/Resources/Zh_CN.lproj,
OS/Library/Printers/PPDs/contents/Resources/Ja.lproj,
OS/Library/Printers/PPDs/contents/Resources/ko.lproj,
OS/Library/Printers/PPDs/contents/Resources/Zh_TW.lproj,
Mitch

Adobe Acrobat Pro X Crashes when Trying to Scan to PDF - Epson Perfection v30 on Windows 7

I am running Windows 7 with Acrobat Pro 10.0.0
I have a Epson Perfection v30 Scanner installed. I open Acrobat, and when I select Scan to PDF, pick the v30 Scanner, and start the scan, it does actually start and complete the scanning process. However, at the moment where it displays the results of the scan, Acrobat crashes with the following Signature:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Acrobat.exe
Application Version: 10.0.0.396
Application Timestamp: 4cc5ebc0
Fault Module Name: sdc330Twain.ds_unloaded
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 4dcc0018
Exception Code: c0000005
Exception Offset: 0505546d
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
We have 8 machines with Acrobat and this Printer, and I am able to repeat this with each system.
Does anybody have any ideas? Is anybody using the Epson Perfection v30 scanner?

Any ideas? there was an update on adobe dated 2/25/13. Perhaps if I uninstall it? I need advice on how to uninstall. When I view updates and click on it, and then click uninstall, it goes back to the Program Screen, in Control, for all programs. Then do I click on Acrobat and Uninstall? I am nervous about doing this. Thanks

Acrobat Pro X crashes when using Snagit screen capture

One of the users that I support is having some trouble with Snagit and Acrobat Pro X. When they try to use Snagit to capture a portion of the screen Acrobat crashes and they are forced to reopen the file.
We have uninstalled and re-installed both programs, and made sure they were both up to date.
Also during troubleshooting we found that it did not crash when under an admin account.
Any similar cases encountered like this before?
Ideas on a fix?

Any ideas? there was an update on adobe dated 2/25/13. Perhaps if I uninstall it? I need advice on how to uninstall. When I view updates and click on it, and then click uninstall, it goes back to the Program Screen, in Control, for all programs. Then do I click on Acrobat and Uninstall? I am nervous about doing this. Thanks

Acrobat Pro 8 crashing when trying to combine multiple PDFs

I'm using Adobe Acrobat Pro 8.1.6. I have a folder with 17 PDF files in it. I highlight them all, right-click and click "combine supported files in Acrobat..." The wizard comes up. I click "next" and then "create" and it starts combining but during the progress it will crash and give me a "debug" "send" or "dont send" error message. I try it again and it will crash on a different spot in the progress than the time before. This happens 9 out of 10 times but sometimes it will finish and I can save the file successfully. I am having this problem on multiple machines. I installed the trial version of Acrobat Pro 9.0 but it did the same thing. I uninstalled my anti-virus but the problem persists.
Below is what I get if I click "To see what data this error report contains, click here"
Error signature:
AppName: acrobat.exe AppVer: 8.1.0.137 ModName: acrobat.dll
ModVer: 8.1.6.21 Offset: 00354877
attached is the dump file it makes
Please help! Thanks

bump

Acrobat Pro 9 crashes when OCR more than 50 pages

Can someone tell me why Acrobat Pro 9 would crash on page 50 of large docs?

I don't have a solution (other than breaking up the document in ~ 50 page segments and insterting them all later), but I also have this issue on 2 windows 7 machines.

Macbook Pro Retina crashing when running Safari and iTunes since Mavericks

Hello everyone. I am starting a new thread even though there seem to be a lot of various crash reports. I have noticed several entire system crashes (never, ever happened on my mac before until I updated to Mavericks) when using iTunes and Safari at the same time. The entire computer crashes and/or freezes up - no keyboard or mousepad response, and no crash report, only option to manually restart by holding down power button. I include an etrecheck report below fyi, but cannot seem to locate anything myself. I do not use external montiors or any other open apps or extensions. OI have put this under Mavericks because this problem (as well as others I have had to fix) has only begun since updating the OS. Apple tells me that I just have to be patient for the other software to catch up to Mavericks - but this is Apple's software! Any ideas? Many, many thanks, and Merry christmas.
Hardware Information:
          MacBook Pro (Retina, Mid 2012)
          MacBook Pro - model: MacBookPro10,1
          1 2.3 GHz Intel Core i7 CPU: 4 cores
          8 GB RAM
Video Information:
          Intel HD Graphics 4000 - VRAM: 1024 MB
          NVIDIA GeForce GT 650M - VRAM: 1024 MB
Audio Plug-ins:
          BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
          AirPlay: Version: 1.9 - SDK 10.9
          AppleAVBAudio: Version: 2.0.0 - SDK 10.9
          iSightAudio: Version: 7.7.3 - SDK 10.9
System Software:
          OS X 10.9 (13A603) - Uptime: 0 days 0:0:59
Disk Information:
          APPLE SSD SM256E disk0 : (251 GB)
                    EFI (disk0s1) <not mounted>: 209.7 MB
                    Macintosh HD (disk0s2) /: 250.14 GB (142.94 GB free)
                    Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
          Apple Inc. FaceTime HD Camera (Built-in)
          Apple Inc. Apple Internal Keyboard / Trackpad
          Apple Inc. BRCM20702 Hub
                    Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
          Apple Inc. thunderbolt_bus
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
          [loaded] com.adobe.fpsaud.plist
          [loaded] com.oracle.java.Helper-Tool.plist
Launch Agents:
          [loaded] com.divx.dms.agent.plist
          [loaded] com.divx.update.agent.plist
          [loaded] com.oracle.java.Java-Updater.plist
User Launch Agents:
          [loaded] com.divx.agent.postinstall.plist
          [loaded] com.google.keystone.agent.plist
User Login Items:
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                    Size of backup disk: Adequate
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If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter "BOOT_TIME" (without the quotes) in the search box. Note the timestamps of those log messages, which refer to the times when the system was booted. Now clear the search box and scroll back in the log to the last boot time after you had the problem. Select the messages logged before the boot, while the system was unresponsive or was failing to shut down. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V). Please include the BOOT_TIME message at the end of the log extract.
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
Still in Console, look under System Diagnostic Reports for crash or panic logs, and post the entire contents of the most recent one, if any. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if present (it may not be.) Please don’t post any other kind of report — it will be very long and not helpful.

Acrobat Pro X crashes when trying to Distribute, Windows 7

It started about 2 months ago, when I was scrolling a PDF rather fast. It crashed. Then I tried to :"Distribute" a combine file and replace all the headers with new ones. After I typed in the "first" letter for the left upper header, it crashed. Does it every time now. Your help will be appreciated. Thanks

Any ideas? there was an update on adobe dated 2/25/13. Perhaps if I uninstall it? I need advice on how to uninstall. When I view updates and click on it, and then click uninstall, it goes back to the Program Screen, in Control, for all programs. Then do I click on Acrobat and Uninstall? I am nervous about doing this. Thanks

Acrobat Pro keeps crashing when loading PDFs :(

I have never had this happen before, but recently it keeps crashing whenever I load up a PDF from my browser or hard drive. On the browser, the tabs don't respond and clicks make the screen transparent and the dialog box "Not responding" pops up. This either forces the window to crash to desktop or changes the PDf to the crossed-eye icon on black background. How can I fix this? I don't want to reinstall the program, since the discs contain the entire Design suite, and that takes a long time to install.

First, you can re-install Acrobat without re-installing the entire suite--but we are not there yet. Was there some change to your system when Acrobat started crashing? Bad fonts can cause Acrobat to crash. Problem with the screen driver can also cause problems. You can try to turn off any video acceleration.

Fixing acrobat pro XI crash when adding bates numbers

Upgraded from Pro 8 to Pro 11 and regretting it. Now the program just won't work. Process of adding bates numbers is simple. Once I finally find where the "tool" is hidden, I add a document and then select add bates number. There is "OK" button, but when I click that, program crashes. Every time, every document regardless of size.

I just tried works for me.

Adobe Acrobat Pro 9 Crashes when trying to save pdf as Word doc.

It starts to save the document and says page pass 1 of 5 for example then says adobe acrobat has stopped working. How do I fix this problem?

Found this in answer to a similar issue regarding crash on print. And my issue has been resolved ...
To avoid this crash try this workaround.
remove adobe PDF PPD from the following folders:
OS/Library/Printers/PPDs/contents/Resources/en.lproj,
OS/Library/Printers/PPDs/contents/Resources/Zh_CN.lproj,
OS/Library/Printers/PPDs/contents/Resources/Ja.lproj,
OS/Library/Printers/PPDs/contents/Resources/ko.lproj,
OS/Library/Printers/PPDs/contents/Resources/Zh_TW.lproj,
Mitch

Adobe Acrobat Pro XI Crashing When Entering Forms

Anytime I try to add a form to my pdf, it is version 1.6, it crashes. I have tried optimizing as well. I click Tools>Forms>Edit. I choose text box and click where I want it to go...then it crashes. Any ideas? Do you require any other information from me?

Hi Le'Andrew ,
Please refer to the following steps.
Delete all the files from following folders:
C:\ProgramData\Adobe\SLStore
C:\Program Files (x86)\Common Files\Adobe\SLCache
And, delete all files from following folder except cache.db
C:\Program Files (x86)\Common Files\Adobe\ Adobe PCD
Launch the product and activate again with new serial number
Let us know how it goes.
Regards
Sukrit Dhingra

Acrobat pro DC crashes when running preflight (digital printing, colors)

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