Acrobat Pro "installs" but is nowhere to be found

I have had lots of trouble installing Acrobat Pro through Creative Cloud. I click the install button and the percentage goes all the way through to 100%. Creative Cloud indicates that it's "Up to date" but it's not in Applications folder and can't be launched using Alfred - it's simply not there. I have tried various things including the Cleaner tool. I have tried installing again but get the same result. What do I need to do to get it installed? I have tried downloading the trial installer but for some reason the Download Manager doesn't launch. I am contemplating wiping all the Adobe stuff off my system and starting again. Any advice?
I'm running OSX 10.8.5.

Hi jrmyprtr,
Could you please create a new Admin Account and try installing Acrobat XI pro through Creative Cloud Desktop app.
Please let us know if it helps.
regards,
Abhijit

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