Acrobat Pro is not working

Jeff,
I have been suffering with loading and downloading Acrobat Pro for over a year.  It stops working after 3 or 4 days.  Can you please get someone to help me.  I have worked with the technicians and the same thing keeps happening.
Marsha
<Removed by Moderator>

Michael,
I am working office of Windows 7 and it should be the latest version of Acrobat Pro XI.  I run Norton for virus protection.
I have been on the phone with the tech guys for a year now with this same problem.  I have a subscription service and maybe that is the problem.  Acrobat with work for 3 or 4 days and then it stops.  I have to uninstall and reinstall every3 or 4 days.  When it does work it works just fine.  It just wont stay working
Marsha

Similar Messages

  • Acrobat Pro XI not working at all in Windows7 64bit - tried everything

    I am using Acrobat Pro XI not working at all in Windows7 64bit - tried everything. About a month ago I built new computer. Acrobat worked fine. In last week it started not producing PDFs using Save As and would crash when processing scanned document. So I redownloaded exe file, used the acrocleaner to erase existing program, and reloaded Acrobat Pro XI.
    No the program will not start at all. Freezes when opening by clicking PDF file or by opening program icon.
    plz help

    Hi dufflebag123,
    Please try the following basic troubleshooting steps:
    > Enable the hidden Admin Account on Windows 7 ( Ref :  http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-wi ndows-vista/ )
    > Disable all Non-Microsoft Startup Services. (Ref : http://helpx.adobe.com/x-productkb/global/disable-startup-items-services-windows.html )
    > Disable all the Antivirus softwares like CA, Norton,Mc Afee etc. temporarily from the computer.
    Reboot and try installing in the new enabled Admin user account and check.
    Regards,
    Rave

  • I have a disc of Creative Cloud 6. Acrobat Pro does not work. I have used the other programs and they are fine, but when I try to open Acrobat Pro nothing happens. I am using Microsoft System 7.

    I have a disc of Creative Cloud 6. Acrobat Pro does not work. I have used the other programs and they are fine, but when I try to open Acrobat Pro nothing happens. I am using Microsoft System 7.

    what's creative cloud 6?  do you mean cs6?
    what version of acrobat pro do you have installed and what are you clicking to start it?

  • My Adobe Acrobat Pro is not working.

    My Adobe Acrobat Pro was working; however, today, I can not get it to come up.  When I tried to convert a PPT to a PDF, it says it is not registered.  I looked for the App to reinstall in the AAM and it is no longer there.   That is why I joined the cloud.  Can you help?

    start here, http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html
    if that info fails to resolve the problem, contact adobe support  https://helpx.adobe.com/contact.html

  • Installed CS6 Master Collection. ACROBAT PRO X not working!!

    I just downloaded CS6 Master Collection (with Serial #) on my new laptop- Dell Precision M4800 (32 GB ram, 256 SSD, NVIDIA K2100M, Windows 7 Pro (64-bit).
    All apps downloaded but Acrobat Pro X.
    I tried using the Acrofix, but it doesn't even open. I downloaded it and it doesn't run. I've also uninstalled, restarted my laptop, and re installed.. nothing seems to be working with Acrobat X.
    Anyone know how I can install Acrobat Pro X??
    thanks!

    Please refer to following article:
    http://helpx.adobe.com/creative-suite/kb/acrobat-failed-launch-30-days.html
    Regards,
    Anoop

  • Acrobat (pro) 9 not working in safari and other problems

    i have several problems with acrobat pro 9.0.0:
    1) i installed acrobat pro 9 but when i go to "help" menu i get message: "there was a raise without a handler. the application will now exit" yet all other menu's function well.
    2) when i try to open a pdf file in safari i get the spinning wheel and nothing happens.
    this is what i did till now:
    1) uninstalled acrobat pro 9
    2) repaired permissions
    3) re-installed acrobat pro 9
    installed reader 9 but als getting the message: "there was a raise without a handler. the application will now exit"
    btw i have mac os 10.5.5 and all latest apps installed.
    any help is very much appreciated

    okay problem solved !!!
    i just used cocktail 4.1.5 to clear and delete all kind of caches. than i rebooted and everything is okay again.
    cocktail is from: http://www.maintain.se/
    so the problem is with some obscure caching

  • Acrobat Pro will not install

    Okay, excuse my lack of patience. But I have now called Adobe customer servic (in India, and I'm in the U.S.) three times now, and I have not resolved this issue! I am a Creative Cloud member, and my Adobe Acrobat Pro will NOT work. On top of that, the Adobe Application Manger is $%@ useless. I get errors constantly. I'm on Mac OS 10.8.1. My other Adobe software works. But Acrobat Pro has not worked at all since I purchase Creative Cloud a few months ago. At any point, if Adobe would like to fix this issue, that would be great. Like I said, I've already called three times in the last two months. And the low level tech support guys are useless. I spend an hour or two on the phone with them and the issue is NOT resolved.

    So, it totally appears as if it was a network issue. The corporate network where I work is quite likely the culprit. Where I was thrown off is that since I have admin rights on my computer, I can install software. But using Adobe Application Manager to install Adobe software wasn't working. And to make matters worse, there didn't appear to be any way to install Acrobat Pro for Mac without using AAM. The workaround that I used previously was to install the trial versions of Adobe software, and then just register them using my username and password. But the workaround for being able to install everything using AAM was to bring my computer home and download from my home network. Unfortunately, Adobe tech support didn't suggest this during the three times that I called them. But it doesn't matter now, problem is resolved.

  • Acrobat Pro X will not open today. I used it a few weeks ago, and the rest of my CS6 Suite of programs are working. How do I get Acrobat Pro X to work again?

    Acrobat Pro X will not open today. I used it a few weeks ago, and the rest of my CS6 Suite of programs are working. How do I get Acrobat Pro X to work again?

    Please refer
    Doesn't launch after 30 days | Installed as part of a CS6 suite

  • Clicking "Download now" on the "Download a free trial of Acrobat X Pro" is not working. Any help?

    Clicking "Download now" on the "Download a free trial of Acrobat X Pro" is not working. Any help?  I even opened an account and logged in and it still did not work.

    What?  I don't understand if you are asking me a question or telling me what to do.  I am using IE9 and when I clicked the "Download now" button, a new tab did not open or anything like that nor did another window open.

  • Acrobat x pro suddenly not working.

    acrobat x pro suddenly not working.can't open any of my pdf files. what should i do?

    Hi,
    Please reset Acrobat Prefrence by Renaming Acrobat to Acrobat_old from below mentioned location and then try to open pdf files.
    1. C:\Users\(USERNAME)\AppData\Local\Adobe
    2. C:\Users\(USERNAME)\AppData\Local Low\Adobe
    3. C:\Users\(USERNAME)\AppData\Roaming\Adobe
    Regards,
    Jatin Dembla

  • ACROBAT XI - DOES NOT WORK WITH WINDOWS VISTA

    WHY DOESN'T THE COMPANY STATE ACROBAT XI PRO DOES NOT WORK WITH WINDOWS VISTA.
    THE COMPANY NEEDS TO WARN PEOPLE.  THE ACROBAT TECH SUPPORT FINALLY FIGURED OUT THAT IT'S NOT COMPATIBLE WITH WINDOWS VISTA.

    The Acrobat website and the box lists the compatible OSs. You want Adobe to list all of the incompatible OSs---going back how far.
    Acrobat XI Pro system requirements
    These system requirements are for Adobe® Acrobat® XI Pro software, v11.0. Because system requirements change with each software update, refer to the Release Notes for your software version for the latest information on supported operating systems and browsers.
    Windows
    1.3GHz or faster processor
    Microsoft® Windows® XP with Service Pack 3 for 32 bit or Service Pack 2 for 64 bit; Windows Server® 2003 R2 (32 bit and 64 bit); Windows Server 2008 or 2008 R2 (32 bit and 64 bit); Windows 7 (32 bit and 64 bit); or Windows 8 (32 bit and 64 bit)
    512MB of RAM (1GB recommended)
    1.85GB of available hard-disk space
    1024x768 screen resolution
    DVD-ROM drive
    Internet Explorer 7, 8, 9, or 10; Firefox Extended Support Release; or Chrome
    Video hardware acceleration (optional)
    Note: For 64-bit versions of Windows Server 2003 R2 and Windows XP (with Service Pack 2), Microsoft Update KB930627 is required.

  • Creating a Form in PRO 9 not working. Fonts turn to Symbols

    When I run the Form Wizard in Acrobat Pro 9 everything works normally until I save the form and open it again.
    When I open the form after saving it all of my fonts convert to symbols [### @@>>]. I've opened the PDF in Readers 7, 8 and 9 AND when I open the very same PDF in PRO 9, I get the same symbols for fonts thing.
    Has anyone else seen this or does anyone know if this is a bug or am I doing something wrong?
    Just as a test I did not use form wizard and the form worked normally after saving... No symbols.

    The form fields are empty but all of the text outside of the form fields change to symbols like [##@@!!--###%%].
    This happens in Reader 7, 8 and 9.
    And when I "re-open" the PDF in PRO 9.
    First off Thanks guys for the help!!
    I thought about the fonts not being embedded but shouldn't I receive an error message when I try to save it?
    Also if I save the document as a plain PDF [not a form] it opens with normal fonts.
    Also if I don't use the Form Wizard and just add the form fields manually then it works.
    Thanks again guys for thinking about this and trying to help.

  • Acrobat X was not working, so I  was asked to uninstall and reinstall. I uninstalled , but now cannot install disc (no way to put DVD in new computer). How do I install??

    Acrobat X was not working. I uninstalled as asked, now am unable to reinstall the disc on new computer( no way to put a disc in the new cjmputer). How do I get Acrobat Pro back on my computer??

    Download from Download Acrobat products | Standard, Pro | XI, X

  • Adobe acrobat pro is not supported on this architecture

    adobe acrobat pro is not supported on this architecture i have cs4 me

    I had this problem yesterday. An odd thing had happened, and a folder within the FCP had been corrupted somehow and was broadcasting that it was a .mov file, when it was in fact a folder.
    The folder in question was the "MacOS" folder within the FCP application file. I created a new folder, moved the contents of the corrupted folder into the new folder, deleted the corrupted folder, and renamed the new folder MacOS.
    And it works again.
    Thanks to Zebulun, Jon Chappell, and Shane Ross for helping find a solution...

  • My Acrobat Pro will not open my PDF Files any suggestions?

    My acrobat pro does not open, anyone else out there with the same problem?

    Sherbear2359 (I believe that the US has the right to arm bears so I will be very nice.)
    My Adobe Acrobat stopped opening pdfs. Now in the past it was Windows 8.1 playing tricks by thinking that the Adobe software was a trial which expired
    Doesn't launch after 30 days | Installed as part of a CS6 suite Tried it and it worked.
    Tried the fix again now no change.
    I suspect that a Microsoft patch stuffed it up. They have had a few problems.
    I used Reader with open with but I want pdf to be opened by Adobe.
    Thanks

Maybe you are looking for

  • Condition Types appearing two times in a Purchase Order

    Hi, The condition types are same in supplementary schema (for Info Record) and Purchase Order Calculation Schema. When I put some value against a condition type under conditions in Info Record then that condition type appears 2 times in the purchase

  • Canon GL2 and Final Cut Pro X

    Relatively new to the Final Cut Pro X thing, so I may be missing something stupid, but here goes... I am trying to import from a GL2.  I go to camera import and gain camera control...  I then start importing. Problems start when it plays, it creates

  • Uncorrelated GC STW pauses in ParNew + sys cpu time spikes from jvm calls

    Hi, JVM experts. GC is not an easy subject to grab all its subtleties, so I'm looking for some advice with my situation where to dig further. The overall picture: 1) Linux smp (2.6.5) x86_64 host with 8G memory, 2x2Ghz xeon (HT) CPUs Java HotSpot(TM)

  • Anonymous FTP server

    All. I have an SLES OES2 SP3 Netware file server that responds to to a browser attemptingto access ftp://ftp.serverip When it does, I see one period for the current directory, and two periods to navigate up one directory. If I c lick on either of the

  • IOS 6 notification and sound sync

    I am having an issue where the banner notification and sound are not in sync. So the banner will flash on the top of the screen and then I will hear the notification tone. This can be very annoying when the phone is in my pocket - I will look t it wh