Acrobat Pro opens all my PDFs when starting the program

When I try to open Acrobat Pro to read a document, it instantly opens up every PDF on my computer until I force-quit it. I've tried trashing the Adobe Acrobat preferences and rebooting, but the problem persists.
I'm using a Macintosh with OS 10.5.7. Can anyone please tell me how to fix this? I need to read docs through Acrobat and I can't access them now.
Thanks.
Jill

cree8now wrote:
Thanks for the suggestion but I've just spent ages trying to get AppleJack to work on my Mac OS X 10.5.7 and nothing happens. I've installed it twice and the application doesn't show up. I rebooted and held down command and s but still nothing. How do I access it? And since it seems to be more of a developer's tool, will I mess things up since I'm not a developer (or even close)?
Startup or restart in single user mode. Command(Cloverleaf/Apple) key - S
wait for B & W Screen wait till all text load and show a Blinking (Block type) Cursor/prompt. at Prompt type AppleJack.
Follow the directions.
note 3 & 4 are run once for system, and once for each user account.
And make sure you downloaded and installed version for OSX.5

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Opening Acrobat Pro Opens ALL PDFS

I have a real glitch. When I open Acrobat Pro for some reason it opens all of my pdfs... I mean all, every PDF I have opens in the past on my computer opens, and I have to force quit. Any help?

This is a real bug...many folks on both Windows and Mac sides are experiencing it...I'm surprised Adobe hasn't patched it yet. Something is launching everything in your History cache.
The only solution I've had success with is to
NOT force quit it (it'll just do it again the next time you launch),
let it open all of the windows,
option-click close on the last window opened,
quit Acrobat,
then restart it.
It hasn't happened in a few months since we let it "run its course."
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we experienced this problem also and disabled the protected mode as a workaround.
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nik

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hen i

Hi Stephen,
What version of MS Office are you using?
Are you facing the issue similar to that mentioned here: Acrobat/Reader: Attach to Email button not working for PDFs referenced from long URLs
Open Acrobat. Use the click-path Edit - Preferences - select the Category "Email Accounts". In the dialog there is the "Add Account" drop-down. Select "Add Other". The "Add Webmail Account" dialog presents. You'll fill out the dialog's fields with Outlook.com settings. (don't forget the "Advance Settings" button)
From a look-see on the web it appears that the following are the needed settings. BUT, you'll be wanting to validate.
The Outlook.com SMTP server settings for sending outgoing messages from an email program on desktop, cell phone or mobile device are:
• Outlook.com SMTP server address: smtp.live.com
• Outlook.com SMTP user name: Your full Outlook.com email address (not an alias)
• Outlook.com SMTP password': Your Outlook.com password
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Regards,
Rave

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CS6 | Adobe Acrobat Pro v10.1.4 | Crashes when running Recognize Text on large PDF document

Dear Adobe Friends,
I really need some help here. I am working on a project for graduate school and am having a big problem with Acrobat Pro X.
I am running CS6 with Acrobat Pro X on my iMac (specs below). Ordinarily, I have no problems running Acrobat Pro X for refining PDFs and doing OCR. However, on larger documents (1000+ pages), the app just plain crashes after approximately 200 pages. I'm really in a bind here so I'm hoping someone can help me out.
I've run Acrobat on PDFs between 600-800 pages without a problem but this is really perplexing, it doesn't give me any reason except that Acrobat has unexpectedly quit.
iMac 2.66Ghz Core 2 Duo
4GB RAM / 320GB HDD (150GB Free)
Mountain Lion 10.8.2
PS: I have included a copy of my crash log. There are several of them, this is one of the more recent ones.
____Crash Log Here_____
Process:         AdobeAcrobat [27695]
Path:            /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Identifier:      com.adobe.Acrobat.Pro
Version:         10.1.4 (10.1.4)
Code Type:       X86 (Native)
Parent Process: launchd [258]
User ID:         503
Date/Time:       2012-11-02 19:11:57.561 -0700
OS Version:      Mac OS X 10.8.2 (12C60)
Report Version: 10
Interval Since Last Report:          337900 sec
Crashes Since Last Report:           1
Per-App Interval Since Last Report: 7029 sec
Per-App Crashes Since Last Report:   1
Anonymous UUID:                      8429C03D-A823-F1EC-6DB3-C96F2003ABCD
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000028
VM Regions Near 0x28:
--> __PAGEZERO             0000000000000000-0000000000001000 [    4K] ---/--- SM=NUL /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
    __TEXT                 0000000000001000-0000000000002000 [    4K] r-x/rwx SM=COW /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   AdobeAGM                                0x0239533b AGMTerminate + 2600856
1   AdobeAGM                                0x020f66c9 AGMInitialize + 345079
2   AdobeAGM                                0x020db2ea AGMInitialize + 233496
3   com.adobe.Acrobat.framework             0x0018b4cb RunAcrobat + 1557286
4   com.adobe.Acrobat.framework             0x0018b419 RunAcrobat + 1557108
5   com.adobe.Acrobat.framework             0x010636e2 AcroSecurityBailOutImpl + 13087778
6   com.adobe.Acrobat.framework             0x01064d8d AcroSecurityBailOutImpl + 13093581
7   com.adobe.Acrobat.framework             0x01065ba3 AcroSecurityBailOutImpl + 13097187
8   com.adobe.AcrobatPlugin.PaperCapture          0x0d4fba27 AcroPluginMain + 21337
9   com.adobe.AcrobatPlugin.PaperCapture          0x0d4fc34e AcroPluginMain + 23680
10 com.adobe.AcrobatPlugin.PaperCapture          0x0d51292a AcroPluginMain + 115292
11 com.adobe.ocrlibrary                    0x0de122e7 0xde02000 + 66279
12 com.adobe.ocrlibrary                    0x0de10d91 0xde02000 + 60817
13 com.adobe.ocrlibrary                    0x0de4436d RecognizeFile + 76
14 com.adobe.AcrobatPlugin.PaperCapture          0x0d50c864 AcroPluginMain + 90518
15 com.adobe.AcrobatPlugin.PaperCapture          0x0d50f435 AcroPluginMain + 101735
16 com.adobe.AcrobatPlugin.PaperCapture          0x0d510bf2 AcroPluginMain + 107812
17 com.adobe.AcrobatPlugin.PaperCapture          0x0d511271 AcroPluginMain + 109475
18 com.adobe.Acrobat.framework             0x009c1dc9 AcroSecurityBailOutImpl + 6134537
19 com.adobe.Acrobat.framework             0x00911939 AcroSecurityBailOutImpl + 5412473
20 com.adobe.Acrobat.framework             0x00654238 AcroSecurityBailOutImpl + 2539384
21 com.adobe.Acrobat.framework             0x0065437e AcroSecurityBailOutImpl + 2539710
22 com.adobe.Acrobat.framework             0x00ba06d6 AcroSecurityBailOutImpl + 8094742
23 com.adobe.Acrobat.framework             0x00ba03fa AcroSecurityBailOutImpl + 8094010
24 com.adobe.Acrobat.framework             0x00bb9b45 AcroSecurityBailOutImpl + 8198277
25 com.adobe.Acrobat.framework             0x00bbc9d4 AcroSecurityBailOutImpl + 8210196
26 com.adobe.Acrobat.framework             0x006705ea AcroSecurityBailOutImpl + 2655018
27 com.adobe.Acrobat.framework             0x00670937 AcroSecurityBailOutImpl + 2655863
28 com.adobe.Acrobat.framework             0x008120bb AcroSecurityBailOutImpl + 4365819
29 com.adobe.Acrobat.framework             0x00810847 AcroSecurityBailOutImpl + 4359559
30 com.apple.AppKit                        0x91d9da21 -[NSWindow sendEvent:] + 6968
31 com.apple.AppKit                        0x91d98a0f -[NSApplication sendEvent:] + 4278
32 com.apple.AppKit                        0x91cb272c -[NSApplication run] + 951
33 com.adobe.Acrobat.framework             0x00010c87 RunAcrobat + 6882
34 com.adobe.Acrobat.framework             0x0000f2e1 RunAcrobat + 316
35 com.adobe.Acrobat.Pro                   0x00001e92 main + 94
36 com.adobe.Acrobat.Pro                   0x00001e16 start + 54
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0   libsystem_kernel.dylib                  0x9873f9ae kevent + 10
1   libdispatch.dylib                       0x982ccc71 _dispatch_mgr_invoke + 993
2   libdispatch.dylib                       0x982cc7a9 _dispatch_mgr_thread + 53
Thread 2:
0   libsystem_kernel.dylib                  0x9873e8e2 __psynch_cvwait + 10
1   libsystem_c.dylib                       0x95882220 _pthread_cond_wait + 833
2   libsystem_c.dylib                       0x959080a1 pthread_cond_wait$UNIX2003 + 71
3   com.apple.CoreServices.CarbonCore          0x99827492 TSWaitOnCondition + 128
4   com.apple.CoreServices.CarbonCore          0x9982768e TSWaitOnConditionTimedRelative + 146
5   com.apple.CoreServices.CarbonCore          0x99773b9b MPWaitOnQueue + 261
6   AdobeACE                                0x01f5d737 ACEInitialize + 3741
7   AdobeACE                                0x01f5d6ad ACEInitialize + 3603
8   com.apple.CoreServices.CarbonCore          0x997faa7b PrivateMPEntryPoint + 68
9   libsystem_c.dylib                       0x9587d557 _pthread_start + 344
10 libsystem_c.dylib                       0x95867cee thread_start + 34
Thread 3:
0   libsystem_kernel.dylib                  0x9873e8e2 __psynch_cvwait + 10
1   libsystem_c.dylib                       0x95882220 _pthread_cond_wait + 833
2   libsystem_c.dylib                       0x959080a1 pthread_cond_wait$UNIX2003 + 71
3   AdobeAGM                                0x020aa6bc AGMInitialize + 33770
4   AdobeAGM                                0x020aa5f6 AGMInitialize + 33572
5   AdobeAGM                                0x020aa151 AGMInitialize + 32383
6   libsystem_c.dylib                       0x9587d557 _pthread_start + 344
7   libsystem_c.dylib                       0x95867cee thread_start + 34
Thread 4:
0   libsystem_kernel.dylib                  0x9873e8e2 __psynch_cvwait + 10
1   libsystem_c.dylib                       0x95882289 _pthread_cond_wait + 938
2   libsystem_c.dylib                       0x95882512 pthread_cond_timedwait_relative_np + 47
3   com.apple.CoreServices.CarbonCore          0x998276ad TSWaitOnConditionTimedRelative + 177
4   com.apple.CoreServices.CarbonCore          0x99773b9b MPWaitOnQueue + 261
5   com.adobe.Acrobat.framework             0x00069165 RunAcrobat + 368576
6   com.adobe.Acrobat.framework             0x00068e77 RunAcrobat + 367826
7   com.apple.CoreServices.CarbonCore          0x997faa7b PrivateMPEntryPoint + 68
8   libsystem_c.dylib                       0x9587d557 _pthread_start + 344
9   libsystem_c.dylib                       0x95867cee thread_start + 34
Thread 5:
0   libsystem_kernel.dylib                  0x9873f9ae kevent + 10
1   com.adobe.Acrobat.framework             0x01330b1a AcroSecurityBailOutImpl + 16025690
2   com.adobe.Acrobat.framework             0x012857eb AcroSecurityBailOutImpl + 15324459
3   libsystem_c.dylib                       0x9587d557 _pthread_start + 344
4   libsystem_c.dylib                       0x95867cee thread_start + 34
Thread 6:
0   libsystem_kernel.dylib                  0x9873e8e2 __psynch_cvwait + 10
1   libsystem_c.dylib                       0x95882289 _pthread_cond_wait + 938
2   libsystem_c.dylib                       0x9590fafc pthread_cond_wait + 48
3   com.adobe.amt.services                  0x0cc26f2c C_AMTUISwitchSuppressUpdates + 16864
4   com.adobe.amt.services                  0x0cc1fe78 C_EULA_SetState + 2166
5   com.adobe.amt.services                  0x0cc26f92 C_AMTUISwitchSuppressUpdates + 16966
6   libsystem_c.dylib                       0x9587d557 _pthread_start + 344
7   libsystem_c.dylib                       0x95867cee thread_start + 34
Thread 7:: com.apple.appkit-heartbeat
0   libsystem_kernel.dylib                  0x9873ec72 __semwait_signal + 10
1   libsystem_c.dylib                       0x95907a61 nanosleep$UNIX2003 + 189
2   libsystem_c.dylib                       0x9590792a usleep$UNIX2003 + 60
3   com.apple.AppKit                        0x91ea1d4d -[NSUIHeartBeat _heartBeatThread:] + 879
4   com.apple.Foundation                    0x92ea61d8 -[NSThread main] + 45
5   com.apple.Foundation                    0x92ea615b __NSThread__main__ + 1396
6   libsystem_c.dylib                       0x9587d557 _pthread_start + 344
7   libsystem_c.dylib                       0x95867cee thread_start + 34
Thread 8:
0   libsystem_kernel.dylib                  0x9873f0ee __workq_kernreturn + 10
1   libsystem_c.dylib                       0x9588004c _pthread_workq_return + 45
2   libsystem_c.dylib                       0x9587fe19 _pthread_wqthread + 448
3   libsystem_c.dylib                       0x95867cca start_wqthread + 30
Thread 9:
0   libsystem_kernel.dylib                  0x9873f0ee __workq_kernreturn + 10
1   libsystem_c.dylib                       0x9588004c _pthread_workq_return + 45
2   libsystem_c.dylib                       0x9587fe19 _pthread_wqthread + 448
3   libsystem_c.dylib                       0x95867cca start_wqthread + 30
Thread 10:
Thread 11:
0   libsystem_kernel.dylib                  0x9873c80e semaphore_wait_trap + 10
1   com.adobe.Acrobat.framework             0x0045007c AcroSecurityBailOutImpl + 425404
2   libsystem_c.dylib                       0x9587d557 _pthread_start + 344
3   libsystem_c.dylib                       0x95867cee thread_start + 34
Thread 12:
0   libsystem_kernel.dylib                  0x9873c80e semaphore_wait_trap + 10
1   com.adobe.Acrobat.framework             0x0045007c AcroSecurityBailOutImpl + 425404
2   libsystem_c.dylib                       0x9587d557 _pthread_start + 344
3   libsystem_c.dylib                       0x95867cee thread_start + 34
Thread 13:
0   libsystem_kernel.dylib                  0x9873c80e semaphore_wait_trap + 10
1   com.adobe.Acrobat.framework             0x0045007c AcroSecurityBailOutImpl + 425404
2   libsystem_c.dylib                       0x9587d557 _pthread_start + 344
3   libsystem_c.dylib                       0x95867cee thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x02395332 ecx: 0x04e22ce8 edx: 0x00000000
edi: 0x00000000 esi: 0x04e22cec ebp: 0xbfffd928 esp: 0xbfffd8d0
   ss: 0x00000023 efl: 0x00010282 eip: 0x0239533b   cs: 0x0000001b
   ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f
cr2: 0x00000028
Logical CPU: 1
Binary Images:
    0x1000 -     0x1fff +com.adobe.Acrobat.Pro (10.1.4 - 10.1.4) <5F536BF4-9871-0FF5-45E8-24D1686ABCEF> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
    0x6000 - 0x1cd0ff7 +com.adobe.Acrobat.framework (10.1.4 - 10.1.4) <D3555537-0E24-FED8-A37D-1954E50ACD0D> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/Acrobat.framework/Versions/A/Acrobat
0x1f5b000 - 0x207cfff +AdobeACE (1) <B885D217-C2F6-8496-12D0-FCA0E620635B> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x209f000 - 0x2663ffb +AdobeAGM (1) <B09E932D-3C51-EFEF-A21C-C1747B36BDB5> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
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0x273a000 - 0x2a5dff3 +com.adobe.CoolType (AdobeCoolType 5.08.115.1 - 5.08.115.1) <DA458D39-A0A9-163E-F13E-BA9333B413DD> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x2aaf000 - 0x2bcdff3 com.apple.WebKit (8536 - 8536.26.14) <C98F734D-D579-3F89-9A58-9EE890B1748E> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
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0x891b000 - 0x8b13ff7 +com.adobe.Acrobat.adm (10.1.4 - 10.1.4) <34359758-168B-1E60-A3E4-2E4745649195> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/SPPlugins/AdobeADM.bundle/Contents/MacOS/AdobeADM
0xab24000 - 0xab4affb +AdobeBIBUtils (1) <B9888BEE-A939-50E3-1CD3-3313AC14A073> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
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0xc458000 - 0xc516ff3 ColorSyncDeprecated.dylib (400) <35E3054C-5DF1-30D4-A368-C4FDB0992373> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/Resources/ColorSyncDeprecated.dylib
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0xcb13000 - 0xcbbefff libcrypto.0.9.7.dylib (106) <041B3399-5033-3395-9A71-6693F3A33D94> /usr/lib/libcrypto.0.9.7.dylib
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0x961c9000 - 0x961c9fff com.apple.Accelerate (1.8 - Accelerate 1.8) <4EC0548E-3A3F-310D-A366-47B51D5B6398> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x961ca000 - 0x96227fff com.apple.audio.CoreAudio (4.1.0 - 4.1.0) <9549B81F-4425-34EE-802B-F462068DC0C5> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x96228000 - 0x96281fff com.apple.AE (645.3 - 645.3) <6745659F-006D-3F25-94D6-DF944E9A01FD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Vers ions/A/AE
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0x964cf000 - 0x965edff7 com.apple.MediaControlSender (1.4.5 - 145.3) <E0931EE7-4ACA-3538-9658-B9B2AC1E6A80> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/MediaControlSen der
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0x967aa000 - 0x967adff

Using Acrobat Pro extract pages (each file no more than 500 pages).
OCR each.
Use Acrobat's 'Combine Files' feature to develop a single PDF containing all pages (and the OCR).
Be well...

How do I preserve the embedded hyperlinks when printing to .pdf?   I am using Acrobat Pro XI for Mac, and when I export to .pdf the existing hyperlinks lose functionality.   I assume it's just the flick of the right button – I just need help finding that

How do I preserve the embedded hyperlinks when printing to .pdf?
I am using Acrobat Pro XI for Mac, and when I export to .pdf the existing hyperlinks lose functionality.   I assume it’s just the flick of the right button – I just need help finding that button.
Can you help? Thanks!

How: MS Word to .pdf by Command P, hitting the PDF button, and then the button for "save as Adobe pdf"
I didn't have this problem at all on prior versions of Adobe on my PC.   This isn't a Mac attack, is it?

RE: Adobe Acrobat Pro 9 - Error creating PDF from web page

I get the following error when trying to convert a web page to a PDF document:
Could not access acrobat's Web capture facility. Acrobat may be busy or waiting for input
The Program is not open and it errors out. Can someone tell what's going on? I have plenty of disk space, running XP home addition. Version of Program is 9.3.0.

I have same issue except I'm running Windows 7 Ultimate. I have already downloaded all the updates, I have ran the repair install and same error message!! It was working and now it isn't and I am in the middle of a project and need help ASAP PLEASE!

Subscription Acrobat Pro DC, Adobe Export PDF, Adobe PDF Pack. How can I activate the need of licens?

Subscription Acrobat Pro DC, Adobe Export PDF, Adobe PDF Pack.
How can I activate the need of licens?
The reason can be Adobe policy, I have change computer, added products, stop using any product and so on.

Hans,
When you no longer need the Adobe software on a computer or you wish to move it to another one, you should deactivate the software.
See this link: how to deactivate software. Installation rules will let you install the software on two computers of the same platform (both windows or both mac) but you are limited to running it on only one at a time. If you have only installed it once, you should be able to install it on the other computer. If you have already installed the software twice and you don't have access to your previous computer or you upgraded your computer's hardware, replace a hard drive, upgraded your operating system, or reformatted your drive before deactivating your software, you can ask Adobe Support to help you deactivate the software from the machine. Just have your serial number or Adobe ID ready, and then contact support. Then you can install the software from the links below and enter your serial number to re-activate the software.
If you need to find your serial number, sign in to your Adobe account. On the Manage Accounts page that appears, all of your registered products and their serial numbers are listed in the Plans & Products section. For more information on locating serial numbers, or on registering a serial number, please see Find a serial number.
Pattie
Download software here:
Downloads
Acrobat: XI, X | 9,8 | 9 standard
Lightroom: 5.7.1| 5 | 4 | 3 | 2.7(win),2.7(mac)
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard
Downloads for older versions
Creative Suite CS5.5 | CS5 | CS4 | CS3
Acrobat X | 9, 8
Photoshop Elements 11, 10 | 9, 8 , 7

Acrobat will open only one pdf at a time.

Hi. Can someone please clarify for me why Adobe Acrobat will open allow one pdf to be visible at a time. If addtional pdf's are opened they display as black. Means I cannot stitch multiple pdfs together.
Am using Windows 7 Pro and Acrobat X Pro. Attached below is screen shot of 2 pdfs open at same time. The one behind is fine while the one in front appears black but if was opened on its own would open fine.
Thanks

That looks like a graphics driver bug - try turning off/on hardware acceleration under Acrobat's preferences, and ensure your drivers are up to date.
Acrobat doesn't tend to play well with multiple-monitor setups, but it shouldn't do what you're seeing.

Adobe Acrobat Pro XI 11.0.06 when I reduce file size or try to optimize, I get this error: The document could not be saved. A number is out of range. I do the exact same thing every month and it works. I did it a few days ago and it worked. I receated the

Adobe Acrobat Pro XI 11.0.06 when I reduce file size or try to optimize, I get this error: The document could not be saved. A number is out of range. I do the exact same thing every month and it works. I did it a few days ago and it worked. I receated the pdf, I renamed it. tried to do it before I imported more pages. no go. the 16 mg pdf will normally reduce to 5 or 6

Hi,
Are you facing the issue with any pdf file?
Please try updating Acrobat to 11.0.7 and check.
You might also want to repair Acrobat and see.
Regards,
Rave

Cannot open .pdf created by InDesign CS6, can open all other .pdfs

I just got InDesign CS6 at work (I use CC at home, but my company could not afford the CC subscription). I'm on PC with the minimum specs for InDesign and Photoshop Elements (also just installed). I have never been able to print to .pdf from InDesign; the program hangs. I have been doing Export to .pdf, press quality with my printer's specs. This has been working fine, except that, on occasion, I have to export the .pdf a few times to get it to open; it will give me an "either not a supported file or damaged" error message. Up until today, I have been able to export 2-3 times and would always get a .pdf that would open.
As of today, I cannot open any .pdf at all; I get that same "not supported or damaged" error message. However, if I let my computer sit idle for about 30 minutes, it will open. In addition, after exporting, InDesign hangs on a background task of "Export " 5" and I have to close out of that task to do anything further in the program.
I have read the forums on these issues and done what I can: I have installed all updates, backsaved to earlier Acrobat versions, exported to .idml, etc. Nothing helps.
I will confess that I am not the most technically-savvy person by any means. My company is small and does not have an IT person, nor is there a budget for calling someone in, so it is up to me and my admittedly limited understanding of this software to fix this issue.
Help?

You may have shown me part of the problem. I can't share one of the files I'm working on, as they're full of images and we have client protections that make sharing problematic, but I did try to recreate a new file with garbage text and graphics and that .pdf opened without any problem.
Could this be a file size issue? The files I'm working on are only 8,900 kb and 200 kb. That doesn't seem too large to me, but perhaps it's enough to cause a problem on my machine.

Acrobat Pro opens all my PDFs when starting the program

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