Acrobat Pro repeatedly failing

Hello,
I have Adobe Design Standard Creative Suite 6 (ps, ai, acrobat pro) for windows on a single computer, yet Acrobat X Pro has been continually failing. Version 10.1.13.
I have reinstalled it twice. Both times, it works briefly and then fails. I have a DVD copy of the programs and serial number. I uninstall, re-install and enter in the serial number. Once, I tried to reinstalled through Adobe's Website, but frankly trying to get into contact with Adobe is incredibly frustrating, as is navigating the site. We pay hundreds of dollars for these programs and rely on them for our work, only to have something as basic as viewing a PDF and PDF printing repeatedly fail.
I would like to express how irate I am with Adobe at the moment for lack of an adequate customer support structure. I realize it is likely that I am doing something wrong, however it also seems that there is something wrong with the serial number recognition. Am I being deactivated because it thinks I have installed on too many computers? Finding this out could be resolved with a simple phone call, but there does not seem to be one.
I would greatly appreciate any input anyone might have.
Thank you very much.
Sincerely,
C

Hi ,
I would request you to refer the following links to get in touch with the Adobe support team to get your issue fixed .We sincerely apologize that you were experiencing issues with our product and also were unable to connect with our team .
http://helpx.adobe.com/x-productkb/global/service-ccm.html
http://helpx.adobe.com/x-productkb/global/service1.html
Regards
Sukrit Dhingra

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Hello,
The logs suggests that the Acrobat Licensing component is not able to install properly.
Please try following steps:
1. Go to www.adobe.com
2. Log-in with your Adobe ID and Password.
3. From left panel - choose 'Desktop' under 'Apps'
4. Navigate to Acrobat XI Professional and download trail.
Regards,
Anoop

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Jan 27 16:23:31 mac Installer[1486]: LSExceptions [0x6100000a8b20] loaded
Jan 27 16:23:31 mac Installer[1486]: @(#)PROGRAM:Install PROJECT:Install-920
Jan 27 16:23:31 mac Installer[1486]: @(#)PROGRAM:Installer PROJECT:Installer-815
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Jan 27 16:23:31 mac Installer[1486]: Env: PATH=/usr/bin:/bin:/usr/sbin:/sbin
Jan 27 16:23:31 mac Installer[1486]: Env: USER=acrobaticus
Jan 27 16:23:31 mac Installer[1486]: Env: PATH=/usr/bin:/bin:/usr/sbin:/sbin
Jan 27 16:23:31 mac Installer[1486]: Env: LOGNAME=acrobaticus
Jan 27 16:23:31 mac Installer[1486]: Env: SSH_AUTH_SOCK=/private/tmp/com.apple.launchd.sz9v6ozBnR/Listeners
Jan 27 16:23:31 mac Installer[1486]: Env: Apple_PubSub_Socket_Render=/private/tmp/com.apple.launchd.6Huoh8S2jc/Render
Jan 27 16:23:31 mac Installer[1486]: Env: HOME=/Users/acrobaticus
Jan 27 16:23:31 mac Installer[1486]: Env: SHELL=/bin/bash
Jan 27 16:23:31 mac Installer[1486]: Env: __CF_USER_TEXT_ENCODING=0x42795A82:0x0:0x0
Jan 27 16:23:31 mac Installer[1486]: Env: TMPDIR=/var/folders/r9/wnn0ksxd7g39kf_qds8fhjkd17kpm2/T/
Jan 27 16:23:31 mac Installer[1486]: Env: XPC_SERVICE_NAME=com.apple.installer.1452
Jan 27 16:23:31 mac Installer[1486]: Env: SSH_AUTH_SOCK=/private/tmp/com.apple.launchd.sz9v6ozBnR/Listeners
Jan 27 16:23:31 mac Installer[1486]: Env: Apple_PubSub_Socket_Render=/private/tmp/com.apple.launchd.6Huoh8S2jc/Render
Jan 27 16:23:31 mac Installer[1486]: Env: XPC_FLAGS=0x0
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Jan 27 16:23:31 mac Installer[1486]: Env: USER=acrobaticus
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Jan 27 16:23:45 mac Installer[1486]: Adobe Acrobat XI Pro Installer.pkg#application.pkg : com.adobe.acrobat.11.viewer.app.pkg.MUI : 11.0.0mac
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Jan 27 16:23:45 mac Installer[1486]: Adobe Acrobat XI Pro Installer.pkg#automator.pkg : com.adobe.acrobat.11.viewer.print_automator.pkg.MUI : 11.0.0
Jan 27 16:23:45 mac Installer[1486]: Adobe Acrobat XI Pro Installer.pkg#pdfservices.pkg : com.adobe.acrobat.11.viewer.print_pdf_services.pkg.MUI : 11.0.0
Jan 27 16:23:45 mac Installer[1486]: Adobe Acrobat XI Pro Installer.pkg#payload.pkg : com.adobe.acrobat.viewer.11.0.07.patch.pkg : 11.0.07
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Jan 27 16:23:45 mac Installer[1486]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20Installer.pkg#automator.pkg
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     "PKLeopardPackage <file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20Installer.pkg#acrobatpreinstall.pkg>",
     "PKLeopardPackage <file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20Installer.pkg#AdobeApplicationManager.pkg>",
     "PKLeopardPackage <file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20Installer.pkg#application.pkg>",
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     "PKLeopardPackage <file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20Installer.pkg#pdfservices.pkg>",
     "PKLeopardPackage <file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20Installer.pkg#payload.pkg>"
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Jan 27 16:23:57 mac installd[929]: ./preinstall: AAMInstaller: PRE AAM INSTALL....................
Jan 27 16:23:57 mac installd[929]: ./preinstall: AAMInstaller: AAMIAssetsDir /private/tmp/PKInstallSandbox.Z5hcjN/Scripts/com.adobe.PDApp.AdobeApplicationManager.installer.pkg.0rCs6o
Jan 27 16:23:57 mac installd[929]: ./preinstall: AAMInstaller: Checking for ignore AAM.
Jan 27 16:23:57 mac installd[929]: ./preinstall: AAMInstaller: ignore_aam return code 1.
Jan 27 16:23:57 mac installd[929]: ./preinstall: AAMInstaller: Launch AAM Installation in silent mode...
Jan 27 16:23:57 mac installd[929]: ./preinstall: Starting Installer... In Silent mode.
Jan 27 16:23:57 mac installd[929]: ./preinstall: Unable to initialize objects.
Jan 27 16:23:57 mac installd[929]: ./preinstall: Exiting Installer with Code: -3
Jan 27 16:23:58 mac installd[929]: ./preinstall: AAMInstaller: Exit status: 253
Jan 27 16:23:58 mac installd[929]: ./preinstall: AAMInstaller: For more detailed logs check:~/Library/Logs/PDApp.log
Jan 27 16:23:58 mac installd[929]: ./preinstall: AAMInstaller: AAM silent installation Failed.
Jan 27 16:23:58 mac installd[929]: ./preinstall: AAMInstaller: END OF PRE AAM INSTALL....................
Jan 27 16:23:58 mac install_monitor[1494]: Re-included: /Applications, /Library, /System, /bin, /private, /sbin, /usr
Jan 27 16:23:59 mac installd[929]: PackageKit: releasing backupd
Jan 27 16:23:59 mac installd[929]: PackageKit: allow user idle system sleep
Jan 27 16:23:59 mac installd[929]: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=112 "Beim Ausführen der Skripts aus dem Paket „Adobe Acrobat XI Pro Installer.pkg“ ist ein Fehler aufgetreten." UserInfo=0x7fcaeb85aed0 {NSFilePath=./preinstall, NSURL=file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20Installer.pkg#AdobeApplicationManager.pkg, PKInstallPackageIdentifier=com.adobe.PDApp.AdobeApplicationManager.installer.pkg, NSLocalizedDescription=Beim Ausführen der Skripts aus dem Paket „Adobe Acrobat XI Pro Installer.pkg“ ist ein Fehler aufgetreten.} {
     NSFilePath = "./preinstall";
     NSLocalizedDescription = "Beim Ausf\U00fchren der Skripts aus dem Paket \U201eAdobe Acrobat XI Pro Installer.pkg\U201c ist ein Fehler aufgetreten.";
     NSURL = "file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20Installer.pkg#AdobeApplicationManager.pkg";
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Jan 27 16:23:59 mac installd[929]: PackageKit: Removing client PKInstallDaemonClient pid=1486, uid=1115249282 (/System/Library/CoreServices/Installer.app/Contents/MacOS/Installer)
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Jan 27 16:24:00 mac Installer[1486]: IFDInstallController 6040 state = 8
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Jan 27 16:24:00 mac Installer[1486]: 'Install Failed' UI displayed message:'The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.'.
Jan 27 16:24:00 mac installd[929]: PackageKit: Done with sandbox removals
i have no idea.
The ~/Library/Logs/PDApp.log file says:
Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - Build Version - 6.2.127.0
Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - Logging Level verbosity Set to 4
Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - Start: AAM Deployment Validation checks... Install workflow
Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - Detect should we ignore AAM
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 1499. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 1495. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 1494. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 1492. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 1488. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 1454. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 1280. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 929. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 803. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 567. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 480. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 405. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 377. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 338. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 327. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 284. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 269. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 253. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 252. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 231. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 219. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 218. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 215. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 213. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 200. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 199. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 198. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 196. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 194. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 170. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 162. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 154. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 152. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 150. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 145. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 144. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 143. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 139. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 138. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 137. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 136. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 135. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 134. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 132. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 131. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 130. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 129. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 128. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 127. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 110. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 105. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 104. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 100. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 90. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 85. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 83. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 82. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 80. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 79. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 78. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 77. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 75. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 74. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 72. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 71. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 70. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 69. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 65. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 64. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 61. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 59. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 58. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 57. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 56. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 55. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 54. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 52. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 51. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 50. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 49. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 47. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 46. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 43. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 42. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 41. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 40. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 36. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 35. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 33. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 32. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 29. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 28. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 27. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 26. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 24. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 23. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 22. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 20. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 19. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 17. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 16. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 1. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 0. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 1421. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - Should_Ignore_AAM -1. AAM Installation not ignored..
Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - Starting Deployment Validation checks...
Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - Check System validity Status ...
Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - Checking minimum OS version ...
Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - System OS Version - major = 10, minor = 10, bugFix = 1
Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - Check Boot volume is casesensitive ...
Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - Check Required system files and folders exits ...
Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - Check Adobe Application Manager is running...
Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - Check Another Adobe installer (RIBS) is running ...
Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - Check Another Adobe installer (Bootstrapper) is running ...
Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - Check Adobe Application Manager SYNC is happening...
Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - Check and close Adobe Application Manager notifiers...
Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - AAM Deployment Validation checks PASSED.
Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - End: AAM Deployment Validation checks...
01/27/15 16:23:57:795 | [INFO] | | ASU | Setup | Setup | | | 54940 | Build Version - 8.0.0.72
01/27/15 16:23:57:795 | [INFO] | | ASU | Setup | Setup | | | 54940 | Logging Level verbosity Set to 4
01/27/15 16:23:57:795 | [INFO] | | ASU | Setup | Setup | | | 54940 | TimeLog: Bootstrapper Start
01/27/15 16:23:57:796 | [INFO] | | ASU | Setup | | | | 54940 | Event Guid generated is: '72a323ca-3b46-4252-9b9f-30c1226ff155'
01/27/15 16:23:57:796 | [INFO] | | ASU | Setup | Setup | | | 54940 | Launch Path set to /private/tmp/PKInstallSandbox.Z5hcjN/Scripts/com.adobe.PDApp.AdobeApplicationManager.installer.pkg.0rCs6o
01/27/15 16:23:57:808 | [INFO] | | ASU | PIM | PIM | | | 54940 | Build Version - 8.0.0.72
01/27/15 16:23:57:808 | [INFO] | | ASU | PIM | PIM | | | 54940 | Logging Level verbosity Set to 4
01/27/15 16:23:57:809 | [INFO] | | ASU | PIM | PIM | | | 54940 | Build Version - 8.0.0.72
01/27/15 16:23:57:809 | [INFO] | | ASU | PIM | PIM | | | 54940 | Logging Level verbosity Set to 4
01/27/15 16:23:57:809 | [INFO] | | ASU | PIM | PIM | | | 54940 | CREATE PIM Instance ...
01/27/15 16:23:57:812 | [INFO] | | ASU | PIM | PIM | | | 54940 | trying to createOrUpdatePIMDbSchema.
01/27/15 16:23:57:813 | [INFO] | | ASU | PIM | PIM | | | 54940 | Current db schema version on machine 1.
01/27/15 16:23:57:813 | [INFO] | | ASU | PIM | PIM | | | 54940 | Current db schema version to install 1.
01/27/15 16:23:57:813 | [INFO] | | ASU | PIM | PIM | | | 54940 | PIM DB Schema is up to date. Current schema version is 1.
01/27/15 16:23:57:813 | [INFO] | | ASU | PIM | PIM | | | 54940 | PIM Database is Up To Date.
01/27/15 16:23:57:813 | [INFO] | | ASU | PIM | PIM | | | 54940 | Updater Inventory location:/private/tmp/PKInstallSandbox.Z5hcjN/Scripts/com.adobe.PDApp.AdobeApplicationManager.installer.pkg.0rCs6o/Install.app/Contents/Frameworks/UpdaterInventory.framework/Versions/A/UpdaterInventory
01/27/15 16:23:57:817 | [ERROR] | | ASU | PIM | PIM | | | 54940 | Failed to Acquire ACF Lock ...
01/27/15 16:23:57:817 | [ERROR] | | ASU | PIM | PIM | | | 54940 | Failed to acquireACFLock ...
01/27/15 16:23:57:817 | [INFO] | | ASU | PIM | PIM | | | 54940 | PIMSqlite closeDB status 0
01/27/15 16:23:57:817 | [FATAL] | | ASU | Setup | Setup | | | 54940 | Unable to create PIM object
01/27/15 16:23:57:817 | [INFO] | | ASU | Setup | Setup | | | 54940 | ================= Exiting Installer with Code: -3 =================
Any ideas?
Thank you very much!
acrobaticusè

[28/01/15 15:59:25] Help And Support: Can you please check for existence of file "com.adobe.PDFAdminSettings.plist" at the following locations:
1. /Library/Preferences/
2. ~/Library/Preferences/
This file might be already present on your machine if you have any other version of Acrobat installed. You need to rename this file or move it to some other location and then try installing Acrobat 11 again. Please let us know if you are able to install after following these steps.
It’s only there in /Library/Preferences
I deleted com.adobe.PDFAdminSettings.plist from /Library/Preferences/ with admin privileges
still the installation fails
Any other suggestions.
I also tried installing with an Admin account, still fails!

Acrobat Pro X fails to open PDF files after new install

Hi
We have installed Adobe Design Premium CS5.5 and the issue we have is that when you try to open a PDF document directly nothing happens, the egg times displays for 1-2 seconds then disapears. We have to open Acrobat Pro from the start menu and let it open, then close it again, when we then try again to open a PDF document directly it now opens.
Why wont Adobe open the document directly without having to open the program first?
We are a school and have Adobe Design Premium installed on 500 computers.
Thanks

Usually related to file associations in Windows. Right click on the PDF and select the Open With option and select Acrobat. Be sure to check "always open with."

Acrobat Pro X Failed After Latest Update Downloaded

I have been using Acrobat Pro X on my Windows 7 machine successfully for almost 2 years now. After the latest update downloaded 2 days ago, Acrobat X will no longer function properly and will not open. What to do?

AcroTray is running in the background. I have attempted to create pdfs from Word and Adobe Illustrator (AI) files two different ways: First by using the Print function in in Word and AI. It takes me as far as selecting a file name for the new pdf, but never completes the process. Secondly, by using the Create PDF function in Acrobat. Again, after selecting a file name and hitting Save the process ends without creating the new pdf. Any thoughts on this?

Install Acrobat Pro 11 fails with error message 1310

Need help fixing error message 1310 when installing Acrobat Pro 11

Newdayresources please try the steps listed in Error "1310: Error writing to file: C:Config.Msi..." | CS4 products to resolve error 1310.

Installation of Acrobat Pro 11 fails to find Adobe Acrobat X Pro.Ink file

When I try to install of the Acrobat Pro 11 update it posts a message that it can't find the Adobe Acrobat X Pro.Ink file. I've repaired Pro X but it still posts the message. If I ignore it, it continues to remove Pro X files then stops and rolls back to restore them.

I used online chat. The solution was to use the Acrobat Cleaner tool from http://labsdownload.adobe.com/pub/labs/acrobat_ittools/acrobat_ittools_cleaner_p1_040612.z ip to remove Pro X.

Acrobat Pro CC failed to install

Exit Code: 7
Please see specific errors below for troubleshooting. For example, ERROR: DW006 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 2 error(s)
----------- Payload: Acrobat Professional 11.0.0.0 {D7E3240C-5D8B-4DCE-A5BA-D020514C232F} -----------
ERROR: DW006: Apple Package failed to install successfully.
ERROR: Third party payload installer Adobe Acrobat XI Pro Installer.pkg failed with exit code: 1
After downloading it failed - any suggestions?
Mac OS X 10.7.5
Creative Cloud Member

Moving this discussion to the Acrobat Installation& Update Issues.
PhotoNZ_Ltd it appears you may have a file permission error. Please see Error "Exit 6" or "Exit 7" | Install log | Read, write, system file errors | CS5, CS5.5 - http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html.

Acrobat Pro XI - "Failed to Export" when exporting Shared Mailbox Folders to PDF in Outlook 2007 - any solution?

When trying to export a Shared Mailbox folder in Outlook 2007 to PDF, messages are failing consistently.
We are using the latest and greatest Adobe Acrobat XI.
It will export a little bit of the folder and then fail the rest of the items.
There are approximately 929 items in the folder, and about 237 exported before the failures started happening.
Any advice would be great!

Bill - there is a typo above. Customer is using Acrobat X, not XI.
When we tested, we upgraded the office suite to 2010 and it worked with XI. We will just have to get him both upgraded. This hopefully should resolve the issue.
I will check back in with the results.

Acrobat Pro XI Failed to Install-again

I have followed instructions to the last detail. Installation failed on "Running Package Scripts" - I signed out of the "creative cloud" - tried it again - "Installation failed on "Running Package Scripts" . I then shut down my computer & restarted my computer & followed the steps again. Installation failed on "Running Package Scripts" again. I have waisted hours & perhaps days - of time trying to get this software "from the cloud" - I would respectfully request a working piece of software - fully registered - that "will instal properly" -

What operating system? A key to installation of software is to login as the administrator and disable anti-virus during the install. The installation processes for CS and CC systems are a bit different than for the stand-alone Acrobat and you should get confirmation from the CC forum for your needs. I am not that familiar with CC, but CS has a set of procedures that are needed to install Acrobat (after the rest of CS). I might be wrong, but that is why I am directing you to the CC forum.

Acrobat Pro Installation Fails

When installing CS6 Design Studio (purchased), Acrobat Professional won't install. After installation, I get the following error message: "Error 1335.The cabinet file 'Data1.cab' required for this installation is corrupt and cannot be used." Help!

Error 1311, 1335, or 2350
Mylenium

Acrobat Pro XI will not install from DVD, fails, using Mac w/ OSX 10.9.3

Acrobat Pro XI fails during DVD installation using Mac OSX 10.9.3, does anyone have a solution?

Hi eeeberha,
What error message do you get during the installation?
Regards,
Rave

Unable to install adobe Acrobat Pro X

When I install Adobe CS6, all items are unable to be installed, however, the Acrobat Pro X fail.

I bought the software for thousands dollars, but i can not get any official support. Is it funny?

Acrobat Pro X Failure to start

I regularly find that Acrobat Pro X fails to start when I double click an acrobat file or double click the program itself. The fix for this problem is to download and run Acrofix.exe. But it appears that this fix is of a temporary nature as about every month I have to run that fix again.
Is there a permanent fix for this problem?

I'd like to second that this is still a problem. Just popped up for me today. Last time I saw it was several months ago.
Running 10.1.9

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