Acrobat Pro subscription
I have signed up for Acrobat Pro Subscription (1 Year) and Acrobat Pro Subscription Edition ( 1year)
Are these the same thing or what is the difference?
Hi partnershipjim,
They are the same thing. Can you show me the web pages that refers to them differently?
Would you like us to cancel one of the subscriptions for you?
Best,
Sara
Similar Messages
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I have an Adobe Acrobat Pro subscription without a serial number. In a needed reformatting of my hard drive, Adobe Acrobat was removed. How do I get access to my Adobe program again?
Hi,
Go to http://www.adobe.com and sign-in with you Adobe ID ( on which you purchased the subscription).
Then, on right hand side panel, click on 'Desktop' under Apps section. And then location Acrobat XI Pro and download it.
Regards,
Anoop -
I have purchased the Acrobat pro subscription for 1 year and have followed the steps to install it. But when i go to start it, It crashes and it does this every time! I have restarted my mac pro and also restarted in safe mode but it just doesn't work! PLEASE HELP!!
Hi jim1287,po
Check for the latest updates. Installing latest updates should resolve this problem.
Also, try to ran disk repair using safe mode in Mac, for instructions please visit: http://support.apple.com/kb/PH14204
Try enabling root user profile on mac and try to check. OS X Mavericks: Enable and disable the root user
Regards,
Ajlan Huda. -
No Acrobat Pro subscription Serial # provided
Purchased Acrobat Pro subscription. No Serial # provided. Licensing website will not let me login. Where's my Serial #?
Hi danac5980800,
Please refer this KB document :Find your serial number quickly.
If the issue persists, please feel free to revert back.
Regards,
Rahul -
I have an acrobat pro subscription but pdf pack is not subscribed on acrobat reader for ios
Why does pdf pack not appear as subscribed on ios when I thought this was included in the acrobat pro subscription?
Hi jimbob567,
Adobe PDF Pack definitely is part of your Acrobat Pro subscription. What happens when you sign out, and then sign back in to Reader? (It can take a little while for your subscription to process; how long ago did you sign up?)
Please let us know how it goes.
Best,
Sara -
Why did I get this email "Expiration of your Adobe Acrobat Pro Subscription"?
I'm supposed to have a yearly subscription to Adobe Acrobat Pro.Hi jksjcg,
Kindly contact our chat support:http://helpx.adobe.com/x-productkb/global/service-b.html
Regards,
Florence -
We have a number of Creative Cloud for Teams seats but need to FormsCentral unlimited forms and realtime response rate.
The site makes you upgrade to Acrobat Pro subscription to get that, which is included in Creative Cloud. I did order it, but am puzzled at whether or not that was a mistake.
Anyone has an idea about this?Hi GrattanGuru,
You have creative cloud subscription as you have mentioned. Under Adobe Reader to convert PDF to other formats Adobe offers online service called Acrobat.com services: https://www.acrobat.com/en_us.html
That would be the reason support person might have told you on call, that you have to pay for that service.
Under creative cloud you are getting Adobe applications. However under Acrobat.com you are getting online services which are providing Acrobat functions online.
Regards,
Ajlan Huda. -
I have an Acrobat Pro subscription and just bought a new computer - how do I activate Acrobat Pro again on the new PC?
Hi davadlaw,
You can install Acrobat on the new PC and use your Adobe ID to activate the software.
The purchased subscription is linked to your Adobe ID.
Regards,
Rave -
Adobe Acrobat Pro subscription
I am currently considering buying the Adobe Acrobat Pro subscription service.
I am quite new to cloud computing and I do not have a fast internet connection. Also at times I need to work offline such as when travelling in trains and aircraft.
Does this mean that all work I will be doing with PDFs will now be in a browser?
Am I able to store my documents locally?
Is there a local installation that comes with the online subscription that allows me to work offline also?
How well does Adobe Acrobat Pro work if the user's internet connection is slow?
It would be great if Adobe could address these sorts of basic questions in an FAQ page - or if there is one make it easier to find because I didn't see one!
I would appreciate any advice or feedback from users who have already subscribed.
ThanksDoes this mean that all work I will be doing with PDFs will now be in a browser?
No, you will be in Adobe Acrobat as you are familiar with now and it will be installed on your drive just like it always has been installed.
Am I able to store my documents locally?
Yes of course you are. You don't have to save anything in the cloud that you don't want to save in the cloud. The cloud storage is a convenience.
Is there a local installation that comes with the online subscription that allows me to work offline also?
Yes, the installation is local. Only the licensing is in the "cloud". You DO need to be signed into the Creative Cloud but that's about it. If you are disconnected it doesn't matter unless it is for extended periods. Think weeks.
How well does Adobe Acrobat Pro work if the user's internet connection is slow?
Again the only thing that gets checked in the cloud is the licensing and that is on a timeframe setup by Adobe -
Where i can find the serial number of Acrobat Pro Subscription Edition?
The only number i could find is the Order Number in a confirmation email.
The subscription is a Acrobat Pro Subscription Edition (un año).
The subscription status doesn't appear or can't find the serial number. This is what appear: -
I have tried to cancel my contract for acrobat pro subscription, but when I follow the instruction, I only get circled around. Also on the phonme I never get an answer. Can you help me? Does anyone have a fax address where I could place my cancellation ?
Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html -
Termination subscription "Acrobat Pro Subscription Edition (one year)"
Hello,
I want to resign my subscription "Acrobat Pro Subscription Edition (one year)" immediately.
Please confirm my termination.
Kind regards,
Denise MaibachHi denisem98631280,
Are you facing any issues with your Acrobat pro software? If that's the issue then i would try my best to get your issue resolved.
However if you really want to cancel the subscription i would recommend you to contact our customer care agent, Here's the Link : Contact Customer Care
Regards,
Rahul -
Are there unlimited responses allowed with an Acrobat Pro subscription on Forms Central?
Are there unlimited responses allowed with an Acrobat Pro subscription on Forms Central?
Also, can you add scripting to dropdown menus using the web builder?
Thanks
StuartHi Stuart123,
You will get unlimited responses on FormsCentral with Acrobat XI Pro subscription. For more information, please refer Adobe Acrobat XI Software + 5 Additional Acrobat Services | Adobe Acrobat -
Acrobat Pro subscription slips into Trial mode
Why has my Acrobat Pro subscription on a Windows laptop slipped back into a Trial mode twice? The first time I had to turn to the chat at the help desk or phone help to get back to my subscription.
Hi John,
Please try these steps:
Delete all the files from following folders:
C:\ProgramData\Adobe\SLStore
C:\Program Files (x86)\Common Files\Adobe\SLCache
And, delete all files from following folder except cache.db
C:\Program Files (x86)\Common Files\Adobe\ Adobe PCD
Launch the product and activate again and check.
Regards,
Rave -
I already have a acrobat pro subscription but instead of giving my the download button it gives me the subscribe now button
Hi paulp,
I've checked your account. It looks as though you purchased Acrobat outright (versus getting a subscription). Is that not what you thought you purchased?
That order is currently processing, but once it goes through, you should get a confirmation email from Adobe with instructions for downloading your software. If you're logged on to http://cloud.acrobat.com/acrobat, then that page would be prompting you to subscribe (since you don't have a subscription).
Best,
Sara
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