Acrobat Pro will not install

Okay, excuse my lack of patience. But I have now called Adobe customer servic (in India, and I'm in the U.S.) three times now, and I have not resolved this issue! I am a Creative Cloud member, and my Adobe Acrobat Pro will NOT work. On top of that, the Adobe Application Manger is $%@ useless. I get errors constantly. I'm on Mac OS 10.8.1. My other Adobe software works. But Acrobat Pro has not worked at all since I purchase Creative Cloud a few months ago. At any point, if Adobe would like to fix this issue, that would be great. Like I said, I've already called three times in the last two months. And the low level tech support guys are useless. I spend an hour or two on the phone with them and the issue is NOT resolved.

So, it totally appears as if it was a network issue. The corporate network where I work is quite likely the culprit. Where I was thrown off is that since I have admin rights on my computer, I can install software. But using Adobe Application Manager to install Adobe software wasn't working. And to make matters worse, there didn't appear to be any way to install Acrobat Pro for Mac without using AAM. The workaround that I used previously was to install the trial versions of Adobe software, and then just register them using my username and password. But the workaround for being able to install everything using AAM was to bring my computer home and download from my home network. Unfortunately, Adobe tech support didn't suggest this during the three times that I called them. But it doesn't matter now, problem is resolved.

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Acrobat Pro will not install on my PC..

Error Msg. "Acrobat Installer encountered an unexpected failure. Please try again. If it continues to fail, contact Adobe Support."
I've tried several times over the past week to install, but still the same result. Is there a number I can call. I'm paying for software that I cant ultimately use at this point. Thanks in advance. SuSheela

Hey,
Anti-virus software can sometimes slowdown the installation process. If you disable your anti-virus during installation, you can re-enable it on completion of installation process.
Please try disabling it and also let me know from where are you trying to download Acrobat pro (what version)?
Regards,
Anubha

I have Creative Suite 6 Design & Web Premium installed on my HP Windows 7 laptop. All of a sudden Acrobat Pro will not open and I cannot reinstall. Get errors 2203, & Error-Install MSI payload failed with error 1603. Help.

I have not been able to reinstall Acrobat Pro on my laptop. I have Suite 6 Design & Web Premium on my HP laptop. I have Windows 7 operating system. All of a sudden Acrobat Pro will not open so I uninstalled and tried to reinstall the program.
The error messages I get are:
ERROR: Error 2203.Database: C:\Windows\Installer\12102c.ipi. Cannot open database file. System error -2147287035.
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 2203.atabase: C:\Windows\Installer\12102c.ipi. Cannot open database file. System error - 2147287035.
ERROR: Third party payload installer AcroPro.msi failed with exit code: 1603
Help PLEASE!

Hi Patricia ,
For error 2203 ,please refer to the following link.
https://helpx.adobe.com/creative-suite/kb/error-2203-install-creative-suite.html
For error 1603 ,refer to this link.
https://helpx.adobe.com/creative-suite/kb/error-1603-install-cs3-cs4.html
Let us know if this solves the issue .If required ,we"ll surely assist you further.
Regards
Sukrit Dhingra

Acrobat 9 Pro will NOT install (CS4 Design Premium)

Acrobat 9 Pro will NOT install (CS4 Design Premium)
Acrobat Pro 9 will not install (FAILED), although every other program on the CS4 DVDs did install properly.
I have followed the instructions, and have tried with no programs running, not even virus protection (which is an insane thing for Adobe to demand of a product being installed where the installation routine is expecting an Internet connection): FAILED.
I uninstalled my Acrobat 6 Pro, (a standalone Pro version that I had to have a few years ago.) I uninstalled that working program knowing I had no idea where my original Adobe Acrobat CD is located, so I was essentially cutting myself off of Acrobat Pro if the Acrobat 9 Pro install continued to fail.
I reported this to Adobe support online.
I have followed the instructions to disable startup items and services, then tried the Acrobat 9 Pro install: FAILED.
At that point, I gave up installing Acrobat 9 Pro. I didn't have any more time to screw with it - I would re-visit the installation failure later.
Lo and behold, a client sent me a PDF file of a brochure, in an email, and I had to grab some text from it to put on his website (Done in Dreamweaver CS4.) Well, damn, now I'll have to go back and get that install to work...FAILED!
Suspecting a problem in the installation routine on the DVD, I decided to download the trial version of Acrobat 9 Pro. So, I did. It downloaded and installed without a hiccup, and I had Acrobat 9 Pro working for 30 days...
I did what I had to do, using the trial version, then figured I would re-visit the installation issue later, when I had a few hours to dedicate to all the hell of calling Adobe software support, handholding, maybe registry edits, multiple reboots, and multiple attempts at doing everything again, just so the support person would know that I did follow all the steps correctly to prove thw outcome is sill FAILED!
Oh crap, I got another PDF file. No problem, I thought, I don't need to edit the PDF, just read it. When I tried to open the file, Acrobat 9 Pro plastered a screen over the program - the screen saying my 30 day trial version has now run out, demanded a serial number, or quit. My CS4 serial number would not activate it, and so I had to quit, not even being able to read the PDF file.
So, I un-installed the trial version of Acrobat 9 Pro that had installed without a hitch and had worked flawlessly for 30 days.
Now I'm going to have to visit hell, and get the software that I paid hundreds of dollars for to work...
Please STOP and NOTE: Acrobat 9 Pro installed perfectly from the downloaded Internet version. What does that tell you? There are no operating system issues, no hardware compatibility issues (which I knew anyway, as the OS and hardware is up to date.) Even more significantly, there is no issue with the Windows registry, or other versions of Adobe Acrobat that had been installed before in the machine. My conclusion was that it has to be a problem with the installation routine on the CS4 disks.
So, I spent an hour on the phone with Adobe personnel: software support, to customer service, to sales, to customer service, and back to sales. After software support came to the conclusion that I needed to UNINSTALL ALL OF CS4, and run a clean-up utility, I knew I had to try getting a new set of DVDs and hope the installation routine problems/bugs had been worked out.
After being batted back and forth by Adobe Customer Service and Adobe Sales, I finally got someone to agree to send a set of DVDs to me.
I got the DVDs. I tried to install Adobe Acrobat 9 Pro: FAILED
As I told the software support person, I do not want to un-install the entire CS4 suite. I have all of those programs working fine, and have about a dozen web sites within Dreamweaver CS4 painstakingly set up and active, and some of them are current projects that I am working on daily. I also have multiple extensions installed, and spent quite a bit of time getting all of those programs set up for my preferences and my work flow. I DO NOT WANT to uninstall the entire suite of applications to get Acrobat 9 Pro to install.
And the conclusion of the "sophisticated" Adobe Support Advisor as to what specifically was the instalation issue?
Adobe Support Advisor
The module found no solutions to report for the selected log file.
If you continue to have difficulties with the application,
please contact Adobe Support: http://www.adobe.com/support
System Information :
Operating System = Windows XP
Locale = en
At this point, what I want is to know what registry keys to edit and which folder(s) to delete to eliminate previous traces of Acrobat. In other words, just exactly the tiny piece of the "clean-up utility" that I need to run in order to allow the *Y#^%@#&#(& installation routine to work for Acrobat 9 Pro. I have no intention of uninstalling Dreamweaver CS4, as that is my business livlihood, and I know that my Dreamweaver CS4 client files/sites could not be read by earlier Dreamweaver versions. Asking me to uninstall Dreamweaver, Photoshop, Illustrator, Flash, InDesign, and Fireworks is insane. Your bad installation routine is not my fault, and you cannot expect me spend countless hours getting all those programs set up the way I want and with all my client/work files working correctly and all the extensions set up properly. So, if Adobe software support refuses to tell me what registry keys need to be changed, then I want Adobe Sales to send me a new, standalone version of Acrobat 9 Pro on disk.
Dennis

I hit the same problem except I had a Reader X installed not a pro version. For me the solution was to really make sure that nothing else was running. I followed the steps from http://support.microsoft.com/kb/2438651#reso2 the link is goofy so here is the pertinent text:
Programs that are currently running on your computer may be interfering with the installation processDisable programs that might be interfering with the installation process. To do this, follow these steps:
Click Start
, type msconfig in the Search box, and then click msconfig.exe.
If you are prompted for an administrator password or confirmation, type the password, or provide confirmation.
On the General tab, click Selective startup, and then click to clear the Load startup items check box.
Click Services, click Hide all Microsoft services, and then click Disable all.
Click OK, and then click Restart.
Try running your software program installation.
When you are finished troubleshooting the problem, restart the computer in Normal Startup mode. To do this, follow these steps:
Click Start
, type msconfig in the Search box, and then clickmsconfig.exe.
If you are prompted for an administrator password or confirmation, type the password, or provide confirmation.
On the General tab, click Normal startup, click OK, and then click Restart.

Acrobat X Pro will not install - Outlook running

Acrobat X Pro will not install - says Outlook & Winword are running and need to be closed.
(They are not running)

hi vaughnlm
try to check your task manager and go to processes tab if outlook is listed... if it is highlight the process and click end task.
hope it helps

Download of adobe pro will not install

The Adobe Pro will not install on my computer. The download starts and then gets hung up at 4%.

Hi Leah_teamhealth,
Please try to download Acrobat from the below link and check.
http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
Try to turn off the antivirus and firewall on your machine.
Also try a different browser to download the file.
Regards,
Anand

Hi my acrobat pro will not open, this is the error I get - "the application Adobe acrobat pro can't open -1712

Hi my acrobat pro will not open, this is the error I get - "the application Adobe acrobat pro can't open -1712

Hi Scott,
1. What is the version of Acrobat and Operating System?
2. Have you tried repairing the product? if not then Go to Help -> Repair Acrobat Installation.
Regards,
Anoop

My acrobat pro will not successfully install.

I have purchased the new CS 6 and acrobat will not install.

Hi ,
Can you please provide what is the error message that you are getting ??
Thanks & Regards,
Kartikay Sharma

My Acrobat Pro will not open my PDF Files any suggestions?

My acrobat pro does not open, anyone else out there with the same problem?

Sherbear2359 (I believe that the US has the right to arm bears so I will be very nice.)
My Adobe Acrobat stopped opening pdfs. Now in the past it was Windows 8.1 playing tricks by thinking that the Adobe software was a trial which expired
Doesn't launch after 30 days | Installed as part of a CS6 suite Tried it and it worked.
Tried the fix again now no change.
I suspect that a Microsoft patch stuffed it up. They have had a few problems.
I used Reader with open with but I want pdf to be opened by Adobe.
Thanks

Mid 2010 Mac Pro will not install 10.7.3 update

Hi all,
My Mac Pro (Mid 2010) will not install the 10.7.3 combo update. I use the software update tool to download the update, it goes to reboot. It starts loading the update in and at the very end it will tell me none of the updates can be installed because an unknown error has occurred. I have tried multiple times and had the same result. It also will not install any other updates such as the Airport Utility and iTunes update. This is a work computer so I think it is important to have all the updates installed on it.

Then the problem is:
You have Apple Pro RAID controller
A software RAID
Lion Recovery should be on one of your hard drives, not RAID.
Do a clean install of Lion on one of the other hard drives you have
Anything else we should know about your setup? controllers do matter.

Acrobat Pro Does Not Install

We are using TCS 4 on a Windows 7, 64 bit platform.
When we installed TCS 4, we did not get Acrobat X Pro (nor XI).
So, I inserted the installation DVD to see if I could just install Acrobat Pro, and the Adobe Installer would not proceed because it detected an installation of TCS 4 already.
So, I uninstalled TCS 4 (a 30 minute ordeal), and proceeded to install it all over again, this time hoping to verify that Acrobat Pro was, in fact, selected in the product check list.
In the product check list, Acrobat X Pro was indeed selected in the product check list. Installed it all over again (another 30 minute ordeal).
Saw the statement: Installing Acrobat X Pro.
When the installation was done, saw the following: "Some items for the following product(s) could not be installed successfully." (PDF icon)
Acrobat X Pro did not show up under programs, by itself, or in the Control Panel (Programs and Features).
Went here for update:
http://helpx.adobe.com/tech-comm-suite/kb/tcs-4-update1.html
Saved zip file to hard drive. (A 549 MB download.)
The Installation Instructions were in a PDF, which my system could not read since Acrobat X Pro did not install.
Followed instructions on URL above.
Double-clicked "Set-up.exe" in the unzipped files.
Adobe Installer hung up at about 2/3 of the way through "Initializing Installer" (it stops dead).
Anyone have any ideas? Thanks!

Thanks Jeff.
We finally got it to work. This is what we think happened: We closed most of the applications on our computers--but not all--when we started the Adobe Acrobat installation. If the installation process popped up a window that told us to close some specific app, we did. However, in our case, we also use Lotus Notes. The Acrobat installation process never told us to close Lotus Notes, so we left it up and answered emails as we attempted to install Acrobat. But, as I said in my original post, the installation never finished, and we never knew why. Finally, we tried closing 100% of all applications--including Lotus Notes--and we were able to install it without any trouble.
Naturally, all of our testing might have resulted in a sheer coincidence that it finally worked when we did A-B-C, but at least it finally installed.
Thanks again!
Tim

Acrobat trial will not install

Acrobat trial will not install

And then what? Sorry, you have not provided even the most basic technical info like what system you are on, so despite your descriptive user name nobody can help you.
Mylenium

Adobe acrobat pro will not open 3 weeks after installing design web pro?

I installed Design web premium on my computer and all programs work and adobe acrobat pro worked for 3 weeks and now it will not open. I am at a loss. Help!!!

If Acrobat will open, go to Help>Repair to try to fix it. If not, go to Control Panel>Programs & Preferences and update from there. After the update, go back to the help menu and do the updates.

Itunes 7 - win xp pro will not install "iTunes needs quicktime" error

iTunes 7 will not complete the install - it says the old version of iTunes could not be uninstalled and then says "iTunes needs quicktime". I tried installing quicktime alone and it also won't install saying it cannot remove the old version. Tried a manual uninstall and I get the same error.

A tip posted by b noir on the following link solved my problem. I just downloaded "Windows Installer CleanUp Utility" from Microsoft, removed my existing version of Qiucktime. Restarted my computer then started fresh with Itune 7 installation. No more problems.
here's the link:
http://discussions.apple.com/thread.jspa?threadID=643006&tstart=0
Hope this helps. Good luck.

Acrobat CS3 will not install in Windows 7

I have a new computer and just installed Windows 7 (32 bit). I needed to install CS2 to complete some legacy projects and then installed CS3. Every component installed fine except Acrobat. I have uninstalled, deactivated both CS2 and CS3...and then installed CS3. No luck. I can reinstall CS2 (including Acrobat) with no problems...but Acrobat CS3 refuses to install. There have been many postings here saying that the Acrobat 8.1 update is needed, but that only works if Acrobat 8 is installed. I can't get that far.

Yeah, I think it falls into the same category of problems as "not a valid win32 application", "invalid signature", and "unknown publisher" messages ... usually all of which relate to installers getting damaged on the download.
At any rate, I'm glad you got things working again.

Acrobat Pro will not install

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