Acrobat pro won't launch even after trying deactivate

Having problems with CS6 running on 10.8.5
Acrobat Pro won't launch even after trying the"deactivate" solution
Also, indesign have has a few glitches...can only save file once...no resave or save as
Please help, I need all aspects of CS6 for my work
Thanks

Hi Jtiger74,
Please update all of your CS6 applications via the Adobe Application Manager. The updates contain a patch to prevent this issue from happening again.
Refer the KB : CS6 applications in Creative Cloud unexpectedly revert to trial mode
Regards,
Rave

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    https://forums.adobe.com/choose-container.jspa?contentType=1&containerType=14&container=46 71
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    发件人: penton
    发送时间: 2014-11-22 10:22
    收件人: wang jun
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    Acrobat Pro Won't launch.  Software agreement endless loop
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