Acrobat Pro X crashes when using Snagit screen capture
One of the users that I support is having some trouble with Snagit and Acrobat Pro X. When they try to use Snagit to capture a portion of the screen Acrobat crashes and they are forced to reopen the file.
We have uninstalled and re-installed both programs, and made sure they were both up to date.
Also during troubleshooting we found that it did not crash when under an admin account.
Any similar cases encountered like this before?
Ideas on a fix?
Any ideas? there was an update on adobe dated 2/25/13. Perhaps if I uninstall it? I need advice on how to uninstall. When I view updates and click on it, and then click uninstall, it goes back to the Program Screen, in Control, for all programs. Then do I click on Acrobat and Uninstall? I am nervous about doing this. Thanks
Similar Messages
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Acrobat Pro XI crashes when 'Save As' is used for a package that had been edited?
We have a package that is opened, edited and then we try to use 'Save As' to save it and Acrobat Pro XI crashes. No error codes are displayed and nothing is logged in any event log.
Our work around - First save the package in the final distination folder then open it, edit it and save it.
Is there a known issue with using the 'Save As' option for a package?We have a package that is opened, edited and then we try to use 'Save As' to save it and Acrobat Pro XI crashes. No error codes are displayed and nothing is logged in any event log.
Our work around - First save the package in the final distination folder then open it, edit it and save it.
Is there a known issue with using the 'Save As' option for a package? -
Acrobat Pro XI - Crashes when Acrobat Preferences is Opened
Hi
Brief History:
I am in the UK and run Mac OS X 10.8.2. Other Adobe products are CS3 Master Suite and Acrobat Pro 8. All installed on the Start Up Drive.
Downloaded and installed the Trial version of Acrobat Pro XI, intent on UpGrading on the basis of a functional copy of Acrobat Pro 8 running on the Mac and duly registered in my Adobe Account.
Happy with the Trial version the UpGrade Licence was purchased and the Serial Number was used in an attempt to convert the software to a Licenced version. However a message, something similar to that shown, declared:
The Serial Number entered is valid. Acrobat cannot find a qualifying product.
Whilst seeking help on the Adobe web site a ‘Chat’ system message popped up and subsequently a very helpful CS Agent ‘talked’ me through the problem. With the aid of Challenge Codes Acrobat Pro XI was made to accept the input of the Serial Number.
It seemed to be the end of the problem, gone was the nag screen and everything seemed to be working well, leaving me to get on and enjoy using XI?
For a few days everything seemed OK, then I tried to view a PDF from a web site and a message appeared:
Adobe PDF Document
There is a problem with the Adobe Acrobat/Reader.
If it is running, please exit and try again. (4.9)
This subsequently appeared at every attempt to view any PDF from the web.
Downloading PDFs from web Links to the Mac and then opening them works without any problems.
Remedial Actions:
I have trashed the Acrobat Pro XI Preferences File (.plist), used Disk Utility to Repair Permissions and rebuilt the Launch Services Database amongst other things. None of these actions have made any improvement to the situation reported.
The prospect of uninstalling Acrobat Pro XI was considered but due to the problems converting to the Licenced version I decided that being able to partially use Acrobat was better than having nothing at all.
I moved on to see if anything could be done in Acrobat Preferences.
Acrobat Pro XI Crashes:
Opening Acrobat Pro XI, either with or without a PDF displayed, Acrobat opens and a few seconds after the Acrobat > Preferences Link is hit Acrobat Pro XI crashes. This happens for as many times as you care to try.
A substantial Report is generated and is sent to Apple but not Adobe.
Acrobat does not crash until Preferences is accessed.
I am asking for help here because having had two more ‘Chats’ on the Adobe Help web site, the first Agent deferred my request ‘until the arrival of the Acrobat Experts‘. After waiting 4 hours as requested, the second Agent ignored all the information tendered asking only a few questions before informing me that ‘This Case will have to be answered by Telephone’.
The fact that I always clearly inform that using the Telephone is difficult for me due to hearing problems was apparently of no consequence to this individual.
I Telephoned and waited for an hour before hearing a human voice, thankfully the line was quite good.
Unfortunately I was committed to other tasks and needed to break off from the conversation before any real progess was made.
The CS Agent arranged for me to receive a Call Back. The time for the Call Back came and passed along with a few more hours. Whilst I was making ‘another’ cup of coffee the phone rang for about 5 ‘rings’ and cut off. Naturally it was a withheld number, this may have been the expected call?
The Case that had been opened for this problem was upgraded with a copy of the Crash Report. On the next visit to my Account Case History all of my Cases were found to be marked as ‘Withdrawn‘ or ‘Not Appropriate’. IMO Adobe taking such retrospect action is not appropriate.
I will start the ‘on-line help’ journey again tomorrow but will not be holding my breath awaiting a successful outcome and feel that it may be better to ask some questions in this Forum:
1. Am I entitled to 90 Days, or any other period, of Free Support from Adobe?
2. What is the best way to proceed toward getting a resolution to these problems?
3. Can anyone offer a direct solution to the Acrobat Pro XI Crashing problem?
Any input will be gratefully appreciated, best wishes, GI met same problem.
I removed a plugin :
/Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Built-in/Spelling.acroplugin
then it worked.
The crash report gave me the hint:
Process: AdobeAcrobat [72661]
Path: /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Identifier: com.adobe.Acrobat.Pro
Version: 11.0.01 (11.0.01)
Code Type: X86 (Native)
Parent Process: launchd [202]
Date/Time: 2013-01-21 16:51:41.497 +0900
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 347798 sec
Crashes Since Last Report: 3
Per-App Interval Since Last Report: 140 sec
Per-App Crashes Since Last Report: 3
Anonymous UUID: 0761187F-7C9A-4454-8BE6-DA9EFF408594
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
abort() called
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x906fcc5a __kill + 10
1 libSystem.B.dylib 0x906fcc4c kill$UNIX2003 + 32
2 libSystem.B.dylib 0x9078f5a5 raise + 26
3 libSystem.B.dylib 0x907a56e4 abort + 93
4 libstdc++.6.dylib 0x9ab89fda __gnu_cxx::__verbose_terminate_handler() + 433
5 libstdc++.6.dylib 0x9ab8817a __cxxabiv1::__terminate(void (*)()) + 10
6 libstdc++.6.dylib 0x9ab881ba __cxxabiv1::__unexpected(void (*)()) + 0
7 libstdc++.6.dylib 0x9ab882b8 __gxx_exception_cleanup(_Unwind_Reason_Code, _Unwind_Exception*) + 0
8 ...inguistic.LinguisticManager 0x25e0da46 0x25e07000 + 27206
9 ...inguistic.LinguisticManager 0x25e16abb devtech::LM_FileSpec::LM_FileSpec(FSRef const&) + 43
10 ...dobe.AcrobatPlugin.Spelling 0x2289a733 AcroPluginMain + 112159
11 ...dobe.AcrobatPlugin.Spelling 0x2289a05e AcroPluginMain + 110410
12 ...dobe.AcrobatPlugin.Spelling 0x22899ffb AcroPluginMain + 110311
13 ...dobe.AcrobatPlugin.Spelling 0x2288facb AcroPluginMain + 68023
14 com.adobe.Acrobat.framework 0x6fb73f59 RunAcrobat + 1723997
15 com.adobe.Acrobat.framework 0x6fb73a9a RunAcrobat + 1722782
16 com.apple.CoreFoundation 0x954cea3b __CFRunLoopRun + 8059
17 com.apple.CoreFoundation 0x954cc3c4 CFRunLoopRunSpecific + 452
18 com.apple.CoreFoundation 0x954cc1f1 CFRunLoopRunInMode + 97
19 com.apple.HIToolbox 0x99c66d60 RunCurrentEventLoopInMode + 392 -
Acrobat pro DC crashes when running preflight (digital printing, colors)
Have just installed acrobat dc, having used acrobat 8 earlier..
now i cant run preflight for digital printing wo crashing.
Process:
AdobeAcrobat [17194]
Path:
/Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/MacOS/AdobeAcrobat
Identifier:
com.adobe.Acrobat.Pro
Version:
15.007.20033 (15.007.20033)
Code Type:
X86-64 (Native)
Parent Process: launchd [273]
Responsible:
AdobeAcrobat [17194]
User ID:
502
Date/Time:
2015-04-08 12:56:13.588 +0200
OS Version:
Mac OS X 10.9.5 (13F34)
Report Version: 11
Anonymous UUID: E47C2846-87CA-7968-63CC-5ACE7B35B3CD
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000000000d0
VM Regions Near 0xd0:
-->
__TEXT
0000000108dc4000-0000000108dc7000 [ 12K] r-x/rwx SM=COW /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/MacOS/AdobeAcrobat
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.PreflightLib
0x000000012f746f48 CInsp2CommonUI::CheckOpenPDFDoc(PRC::CPRCEngine const&, PRC::Detail::CID<PRC::CProfile> const&, PRC::CPackage*, int, int, bool (*)(CDocumentData const&, int, bool, CPageData const*, CSASnippet const*, CPreCompRule const*, Inspk_EPreflightPart, void*), void*, int (*)(unsigned int, unsigned int, Inspk_EPreflightPart, unsigned char*, unsigned int, void*), void (*)(void*), void (*)(void*), void*, bool, FileSys::CFileSpec (*)(Inspk_ESaveAsReason, Inspk_ESaveAsReasonPDFX, Inspk_EPDFXVersion, Inspk_ESaveAsReasonPDFA, Inspk_EPDFAVersion, FileSys::CFileSpec const&, void*), void*, std::set<OPAQUE_64_BITS, CCosObjEval2, std::allocator<OPAQUE_64_BITS> > (*)(_t_CosDoc*, void*), void*, CInsp2CommonUI::EPreflightAction, bool, bool, bool, CInspektor2Machine::TBondedMachine::EMachineType, bool (*)(std::basic_string<wchar_t, std::char_traits<wchar_t>, std::allocator<wchar_t> > const&, ESequenceStepType, void*), void*, int) + 2100
1 com.adobe.PreflightLib
0x000000012f7466a0 CInsp2CommonUI::CheckPDFDocument(_t_PDDoc*, PRC::CPRCEngine const&, PRC::Detail::CID<PRC::CProfile> const&, PRC::CPackage*, int, int, bool (*)(CDocumentData const&, int, bool, CPageData const*, CSASnippet const*, CPreCompRule const*, Inspk_EPreflightPart, void*), void*, int (*)(unsigned int, unsigned int, Inspk_EPreflightPart, unsigned char*, unsigned int, void*), void (*)(void*), void (*)(void*), void*, bool, FileSys::CFileSpec (*)(Inspk_ESaveAsReason, Inspk_ESaveAsReasonPDFX, Inspk_EPDFXVersion, Inspk_ESaveAsReasonPDFA, Inspk_EPDFAVersion, FileSys::CFileSpec const&, void*), void*, std::set<OPAQUE_64_BITS, CCosObjEval2, std::allocator<OPAQUE_64_BITS> > (*)(_t_CosDoc*, void*), void*, CInsp2CommonUI::EPreflightAction, bool, bool, bool, CInspektor2Machine::TBondedMachine::EMachineType, bool (*)(std::basic_string<wchar_t, std::char_traits<wchar_t>, std::allocator<wchar_t> > const&, ESequenceStepType, void*), void*, int) + 296
2 com.adobe.PreflightLib
0x000000012e6ae097 CPreflightDlgManager::checkPDFDocument(CInsp2CommonUI*, _t_PDDoc*, PRC::CPRCEngine const&, PRC::Detail::CID<PRC::CProfile> const&, int, int, bool (*)(CDocumentData const&, int, bool, CPageData const*, CSASnippet const*, CPreCompRule const*, Inspk_EPreflightPart, void*), void*, int (*)(unsigned int, unsigned int, Inspk_EPreflightPart, unsigned char*, unsigned int, void*), void (*)(void*), void (*)(void*), void*, bool, FileSys::CFileSpec (*)(Inspk_ESaveAsReason, Inspk_ESaveAsReasonPDFX, Inspk_EPDFXVersion, Inspk_ESaveAsReasonPDFA, Inspk_EPDFAVersion, FileSys::CFileSpec const&, void*), void*, std::set<OPAQUE_64_BITS, CCosObjEval2, std::allocator<OPAQUE_64_BITS> > (*)(_t_CosDoc*, void*), void*, bool, bool) + 547
3 com.adobe.PreflightLib
0x000000012f403d01 (anonymous namespace)::callExecuteProfile(CInsp2CommonUI*, bool, CPreflightDlgManagerHelper::EForceDynParamTypeHelper) + 5377
4 com.adobe.PreflightLib
0x000000012f3f6fc3 (anonymous namespace)::doCalls_(CInsp2CommonUI*, CPreflightFrameDlg::EMenu) + 359
5 com.adobe.PreflightLib
0x000000012f3f502a (anonymous namespace)::doCalls(char const*, unsigned int, char const*, char const*, char const*, CInsp2CommonUI*, bool, CPreflightFrameDlg::EMenu) + 816
6 com.adobe.PreflightLib
0x000000012f3f53c0 CPreflightDlgManagerHelper::doAnalyzeSelection(char const*, unsigned int, char const*, char const*, char const*, CInsp2CommonUI*, CPreflightDlgManagerHelper::EForceDynParamTypeHelper, bool, bool) + 76
7 com.adobe.PreflightLib
0x000000012e6ad411 CPreflightDlgManager::doAnalyzeSelection(char const*, unsigned int, char const*, char const*, char const*, CInsp2CommonUI*, CPreflightDlgManager::EForceDynParamType, bool, bool) + 77
8 com.adobe.PreflightLib
0x000000012f22e9e9 CPreflightFrameDlg::eventMenu(wxCommandEvent&) + 353
9 com.adobe.PreflightLib
0x000000013055e19a wxEvtHandler::ProcessEventIfMatchesId(wxEventTableEntryBase const&, wxEvtHandler*, wxEvent&) + 88
10 com.adobe.PreflightLib
0x000000013055e0ac wxEventHashTable::HandleEvent(wxEvent&, wxEvtHandler*) + 108
11 com.adobe.PreflightLib
0x000000013055eb03 wxEvtHandler::TryHereOnly(wxEvent&) + 73
12 com.adobe.PreflightLib
0x000000013055ea28 wxEvtHandler::ProcessEventLocally(wxEvent&) + 40
13 com.adobe.PreflightLib
0x000000013055e9b9 wxEvtHandler::ProcessEvent(wxEvent&) + 87
14 com.adobe.PreflightLib
0x000000013055e877 wxEvtHandler::ProcessPendingEvents() + 237
15 com.adobe.PreflightLib
0x0000000130599b9f wxAppConsoleBase::ProcessPendingEvents() + 121
16 com.adobe.PreflightLib
0x00000001302cfb6e (anonymous namespace)::MyTimerProc(__EventLoopTimer*, void*) + 402
17 com.apple.CoreFoundation
0x00007fff8e6cb3e4 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20
18 com.apple.CoreFoundation
0x00007fff8e6caf1f __CFRunLoopDoTimer + 1151
19 com.apple.CoreFoundation
0x00007fff8e73c5aa __CFRunLoopDoTimers + 298
20 com.apple.CoreFoundation
0x00007fff8e6866a5 __CFRunLoopRun + 1525
21 com.apple.CoreFoundation
0x00007fff8e685e75 CFRunLoopRunSpecific + 309
22 com.apple.HIToolbox
0x00007fff8e369a0d RunCurrentEventLoopInMode + 226
23 com.apple.HIToolbox
0x00007fff8e369685 ReceiveNextEventCommon + 173
24 com.apple.HIToolbox
0x00007fff8e3695bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
25 com.apple.AppKit
0x00007fff887af24e _DPSNextEvent + 1434
26 com.apple.AppKit
0x00007fff887ae89b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
27 com.apple.AppKit
0x00007fff887a299c -[NSApplication run] + 553
28 com.adobe.Acrobat.framework
0x0000000108dd735b 0x108dcf000 + 33627
29 com.adobe.Acrobat.framework
0x0000000108dd5c40 RunAcrobat + 236
30 com.adobe.Acrobat.Pro
0x0000000108dc5cb2 main + 86
31 com.adobe.Acrobat.Pro
0x0000000108dc5c54 start + 52
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x00007fff90754662 kevent64 + 10
1 libdispatch.dylib
0x00007fff84ca4421 _dispatch_mgr_invoke + 239
2 libdispatch.dylib
0x00007fff84ca4136 _dispatch_mgr_thread + 52
Thread 2:: Dispatch queue: NSOperationQueue 0x6080004308c0
0 libsystem_kernel.dylib
0x00007fff90753a3a __semwait_signal + 10
1 libsystem_c.dylib
0x00007fff91222dc0 nanosleep + 200
2 com.apple.Foundation
0x00007fff8a372cfd +[NSThread sleepForTimeInterval:] + 156
3 com.adobe.Acrobat.framework
0x0000000109cfb47b 0x108dcf000 + 15910011
4 com.apple.Foundation
0x00007fff8a2e9f31 -[__NSOperationInternal _start:] + 631
5 com.apple.Foundation
0x00007fff8a2e9bdb __NSOQSchedule_f + 64
6 libdispatch.dylib
0x00007fff84ca228d _dispatch_client_callout + 8
7 libdispatch.dylib
0x00007fff84ca67e3 _dispatch_async_redirect_invoke + 154
8 libdispatch.dylib
0x00007fff84ca228d _dispatch_client_callout + 8
9 libdispatch.dylib
0x00007fff84ca4082 _dispatch_root_queue_drain + 326
10 libdispatch.dylib
0x00007fff84ca5177 _dispatch_worker_thread2 + 40
11 libsystem_pthread.dylib
0x00007fff8f512ef8 _pthread_wqthread + 314
12 libsystem_pthread.dylib
0x00007fff8f515fb9 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib
0x00007fff90753716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff8f513c3b _pthread_cond_wait + 727
2 com.adobe.AGM
0x000000010b7202e2 AGMMessageQueueImpl::Pull() + 68
3 com.adobe.AGM
0x000000010b72021d AGMWorkQueueTask::operator()() + 73
4 com.adobe.AGM
0x000000010bab66c3 boost::(anonymous namespace)::thread_proxy(void*) + 136
5 libsystem_pthread.dylib
0x00007fff8f511899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff8f51172a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff8f515fc9 thread_start + 13
Thread 4:
0 libsystem_kernel.dylib
0x00007fff9074fa1a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff9074ed18 mach_msg + 64
2 com.apple.CoreFoundation
0x00007fff8e686f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation
0x00007fff8e686539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation
0x00007fff8e685e75 CFRunLoopRunSpecific + 309
5 com.apple.AppKit
0x00007fff8894f05e _NSEventThread + 144
6 libsystem_pthread.dylib
0x00007fff8f511899 _pthread_body + 138
7 libsystem_pthread.dylib
0x00007fff8f51172a _pthread_start + 137
8 libsystem_pthread.dylib
0x00007fff8f515fc9 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib
0x00007fff90753e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff8f512f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff8f515fb9 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib
0x00007fff90753716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff8f513c3b _pthread_cond_wait + 727
2 com.adobe.Acrobat.framework
0x000000010923d02f 0x108dcf000 + 4644911
3 com.adobe.Acrobat.framework
0x000000010922ddb1 0x108dcf000 + 4582833
4 com.adobe.Acrobat.framework
0x0000000109d848bf 0x108dcf000 + 16472255
5 com.adobe.Acrobat.framework
0x0000000109229753 0x108dcf000 + 4564819
6 com.adobe.Acrobat.framework
0x0000000109237804 0x108dcf000 + 4622340
7 libsystem_pthread.dylib
0x00007fff8f511899 _pthread_body + 138
8 libsystem_pthread.dylib
0x00007fff8f51172a _pthread_start + 137
9 libsystem_pthread.dylib
0x00007fff8f515fc9 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib
0x00007fff9075464a kevent + 10
1 com.adobe.Acrobat.framework
0x000000010a551aab 0x108dcf000 + 24652459
2 com.adobe.Acrobat.framework
0x000000010a4a12bd 0x108dcf000 + 23929533
3 libsystem_pthread.dylib
0x00007fff8f511899 _pthread_body + 138
4 libsystem_pthread.dylib
0x00007fff8f51172a _pthread_start + 137
5 libsystem_pthread.dylib
0x00007fff8f515fc9 thread_start + 13
Thread 8:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib
0x00007fff9074fa1a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff9074ed18 mach_msg + 64
2 com.apple.CoreFoundation
0x00007fff8e686f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation
0x00007fff8e686539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation
0x00007fff8e685e75 CFRunLoopRunSpecific + 309
5 com.apple.Foundation
0x00007fff8a348ff7 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348
6 com.apple.Foundation
0x00007fff8a348dfb __NSThread__main__ + 1318
7 libsystem_pthread.dylib
0x00007fff8f511899 _pthread_body + 138
8 libsystem_pthread.dylib
0x00007fff8f51172a _pthread_start + 137
9 libsystem_pthread.dylib
0x00007fff8f515fc9 thread_start + 13
Thread 9:: com.apple.CFSocket.private
0 libsystem_kernel.dylib
0x00007fff907539aa __select + 10
1 com.apple.CoreFoundation
0x00007fff8e6d2a03 __CFSocketManager + 867
2 libsystem_pthread.dylib
0x00007fff8f511899 _pthread_body + 138
3 libsystem_pthread.dylib
0x00007fff8f51172a _pthread_start + 137
4 libsystem_pthread.dylib
0x00007fff8f515fc9 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib
0x00007fff907549f2 read + 10
1 com.adobe.Acrobat.framework
0x000000010922c133 0x108dcf000 + 4575539
2 com.adobe.Acrobat.framework
0x000000010922a604 0x108dcf000 + 4568580
3 com.adobe.Acrobat.framework
0x00000001092341ac 0x108dcf000 + 4608428
4 com.adobe.Acrobat.framework
0x0000000109229753 0x108dcf000 + 4564819
5 com.adobe.Acrobat.framework
0x0000000109237804 0x108dcf000 + 4622340
6 libsystem_pthread.dylib
0x00007fff8f511899 _pthread_body + 138
7 libsystem_pthread.dylib
0x00007fff8f51172a _pthread_start + 137
8 libsystem_pthread.dylib
0x00007fff8f515fc9 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib
0x00007fff9074fa1a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff9074ed18 mach_msg + 64
2 com.apple.CoreFoundation
0x00007fff8e686f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation
0x00007fff8e686539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation
0x00007fff8e685e75 CFRunLoopRunSpecific + 309
5 com.adobe.AcrobatPlugin.EFS
0x000000010f6b041b 0x10f696000 + 107547
6 com.apple.Foundation
0x00007fff8a348dfb __NSThread__main__ + 1318
7 libsystem_pthread.dylib
0x00007fff8f511899 _pthread_body + 138
8 libsystem_pthread.dylib
0x00007fff8f51172a _pthread_start + 137
9 libsystem_pthread.dylib
0x00007fff8f515fc9 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib
0x00007fff90753e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff8f512f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff8f515fb9 start_wqthread + 13
Thread 13:
0 libsystem_kernel.dylib
0x00007fff907539aa __select + 10
1 com.adobe.AcrobatPlugin.Comments 0x000000011a5ee008 0x11a28e000 + 3538952
2 com.adobe.AcrobatPlugin.Comments 0x000000011a5ee425 0x11a28e000 + 3540005
3 com.adobe.AcrobatPlugin.Comments 0x000000011a5ee75b 0x11a28e000 + 3540827
4 com.adobe.AcrobatPlugin.Comments 0x000000011a57ef13 0x11a28e000 + 3084051
5 com.adobe.AcrobatPlugin.Comments 0x000000011a77bc0f 0x11a28e000 + 5168143
6 libsystem_pthread.dylib
0x00007fff8f511899 _pthread_body + 138
7 libsystem_pthread.dylib
0x00007fff8f51172a _pthread_start + 137
8 libsystem_pthread.dylib
0x00007fff8f515fc9 thread_start + 13
Thread 14:
0 libsystem_kernel.dylib
0x00007fff90753716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff8f513c3b _pthread_cond_wait + 727
2 com.adobe.Acrobat.framework
0x000000010a548189 0x108dcf000 + 24613257
3 com.adobe.Acrobat.framework
0x000000010a547100 0x108dcf000 + 24609024
4 com.adobe.Acrobat.framework
0x000000010a545257 0x108dcf000 + 24601175
5 libsystem_pthread.dylib
0x00007fff8f511899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff8f51172a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff8f515fc9 thread_start + 13
Thread 15:
0 libsystem_kernel.dylib
0x00007fff90753e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff8f512f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff8f515fb9 start_wqthread + 13
Thread 16:
0 libsystem_kernel.dylib
0x00007fff90753e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff8f512f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff8f515fb9 start_wqthread + 13
Thread 17:
0 libsystem_kernel.dylib
0x00007fff90753e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff8f512f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff8f515fb9 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000002 rcx: 0x000000000000d170 rdx: 0x000000000000d16f
rdi: 0x000000010c5bbf80 rsi: 0x0000000000000008 rbp: 0x00007fff56e37480 rsp: 0x00007fff56e370d0
r8: 0x0000000000000000 r9: 0x0000000000000009 r10: 0x0000000000001200 r11: 0x00000000e090031e
r12: 0x00006080008c3cd0 r13: 0x00007fea185c9a80 r14: 0x00007fff56e371d0 r15: 0x0000000000001006
rip: 0x000000012f746f48 rfl: 0x0000000000010202 cr2: 0x00000000000000d0
Logical CPU:
1
Error Code:
0x00000004
Trap Number:
14
Binary Images:
0x108dc4000 -
0x108dc6fff +com.adobe.Acrobat.Pro (15.007.20033 - 15.007.20033) <FD883658-7F81-3781-BF5A-E7160ECDEA5E> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/MacOS/AdobeAcrobat
0x108dcf000 -
0x10b279ff7 +com.adobe.Acrobat.framework (15.007.20033 - 15.007.20033) <22778E59-6EA4-3260-96A9-1641284117D2> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/Acrobat.framework/Versions/A/Acrobat
0x10b5ac000 -
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0x10b713000 -
0x10bd0ffff +com.adobe.AGM (AdobeAGM 4.30.57.1 - 4.30.57.1) <717F95AB-749A-3578-9109-42CC1DC7DF89> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x10c1f8000 -
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0x10c21f000 -
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0x10e50f000 -
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0x10f62c000 -
0x10f63efff libTraditionalChineseConverter.dylib (61) <A182514D-426F-3D5F-BA69-4C4A4680ECB8> /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
0x10f683000 -
0x10f692fff libSimplifiedChineseConverter.dylib (61) <F5827491-A4E3-3471-A540-8D1FE241FD99> /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
0x10f696000 -
0x10f6c0fff +com.adobe.AcrobatPlugin.EFS (15.007.20033 - 15.007.20033) <A0971EEF-0C45-37F3-859B-16E4846C7125> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Plugins/EFS.acroplugin/Contents/MacOS/EFS
0x10f6cc000 -
0x10f6d2fff com.apple.SymptomReporter (1.0 - 1) <F4638872-23B4-3A50-8BBF-EC270E926C1B> /System/Library/PrivateFrameworks/Symptoms.framework/Frameworks/SymptomReporter.framework /SymptomReporter
0x10f7ce000 -
0x10f7e9ff9 com.apple.security.csparser (3.0 - 55471.14.21) <07C5184F-D862-324B-B878-EC0474A8624B> /System/Library/Frameworks/Security.framework/PlugIns/csparser.bundle/Contents/MacOS/cspa rser
0x10f802000 -
0x10f823ff7 libKoreanConverter.dylib (61) <22EEBBDB-A2F2-3985-B9C7-53BFE2B02D08> /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
0x10fdaa000 -
0x10fdc6fff libJapaneseConverter.dylib (61) <94EF6A2F-F596-3638-A3DC-CF03567D9427> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0x1107cb000 -
0x110843fff +com.adobe.AcroSQLite (AcroSQLite - 1.0.0) <231E5716-70E9-3ECF-8F9D-C802F14DE920> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/AcroSQLite.framework/Versions/A/AcroSQLite
0x11084e000 -
0x1108f1ff7 ColorSyncDeprecated.dylib (426) <1EBD0729-A174-3EA5-B226-DE63C2E89D14> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/Resources/ColorSyncDeprecated.dylib
0x113664000 -
0x11368bff7 +com.adobe.BIBUtils (AdobeBIBUtils 1.1.01 - 1.1.01) <4F41AFEC-269C-36D3-8160-93FD31B67206> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x1136b6000 -
0x1136b8fff +AcrobatUpdateHelperLib.dylib (1) <A1B780FD-80BE-3A94-BB16-2C771662B2B5> /Library/Application Support/Adobe/*/AcrobatUpdateHelperLib.dylib
0x11379f000 -
0x113816ff7 com.apple.xquery (1.3.1 - 30) <2F2DC0D6-456F-33A0-8537-E0C651F6817C> /System/Library/PrivateFrameworks/XQuery.framework/XQuery
0x113d5a000 -
0x113e5bfff +com.adobe.amtlib (9.0.0.2 - 9.0.0.2) <3F115300-9436-3FC8-96E3-0CAFC726F02C> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/amtlib.framework/amtlib
0x113e6e000 -
0x113f7cfef +IMSLib.dylib (9.0.0.1 - 9.0.0.1) <EDA20438-C11A-34A6-8718-62A6CFB27525> /Applications/Utilities/Adobe Application Manager/*/IMSLib.dylib
0x11441e000 -
0x11445bfff +com.adobe.AcrobatPlugin.PaperCapture (15.007.20033 - 15.007.20033) <739013D4-6018-385A-B615-777BE5822BA3> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Plugins/PaperCapture.acroplugin/Contents/MacOS/PaperCapture
0x1146fa000 -
0x114764ff7 +com.adobe.AcrobatPlugin.Spelling (15.007.20033 - 15.007.20033) <72D24790-DEB5-36A2-8959-662FA0A81A56> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Plugins/Spelling.acroplugin/Contents/MacOS/Spelling
0x114770000 -
0x1147ecff7 +com.adobe.linguistic.LinguisticManager (9.0.0 - 21429) <4D65F948-FC77-3DCB-8370-995E98502B48> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
0x11a28e000 -
0x11aa7fff7 +com.adobe.AcrobatPlugin.Comments (15.007.20033 - 15.007.20033) <D44862C6-B06C-35E7-80CF-D8CC6F38BD10> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Plugins/Comments.acroplugin/Contents/MacOS/Comments
0x11aae4000 -
0x11abc0fff +com.adobe.AXEXSLT (AdobeAXSLE 3.9.0.33931 - 3.9.0.33931) <CCB15652-F2E9-3D4F-825D-AA1012DD1E97> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/AdobeAXSLE.framework/Versions/A/AdobeAXSLE
0x11ac53000 -
0x11ae63fff +com.adobe.AcrobatPlugin.EScript (15.007.20033 - 15.007.20033) <ED781A57-96C4-335D-AEE4-F4DB1CE95640> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Plugins/EScript.acroplugin/Contents/MacOS/EScript
0x11aed9000 -
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0x12a280000 -
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0x12b653000 -
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0x12c218000 -
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0x12c783000 -
0x12d4c8fff +com.adobe.ICUData (4.0 - 3.61) <B9864D01-126E-3C56-B04C-993F9890F6AD> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/ICUData.framework/Versions/4.0/ICUData
0x12d4dc000 -
0x12d5dfff7 +com.adobe.ICUUnicode (4.0 - 3.61) <CE487901-E84A-3E54-95AB-91F2EAF57F6A> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/ICUUnicode.framework/Versions/4.0/ICUUnicode
0x12dbd1000 -
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0x12e2bd000 -
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0x12e3be000 -
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0x12e46d000 -
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0x132239000 -
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0x132529000 -
0x132550ff7 +com.adobe.AcrobatPlugin.Updater (15.007.20033 - 15.007.20033) <8C9191EB-FD53-3D1D-B351-5903B6584CC1> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Plugins/Updater.acroplugin/Contents/MacOS/Updater
0x7fff678e3000 -
0x7fff67916817 dyld (239.4) <7AD43B9B-5CEA-3C7E-9836-A06909F9CA56> /usr/lib/dyld
0x7fff8371a000 -
0x7fff83724ff7 com.apple.bsd.ServiceManagement (2.0 - 2.0) <2D27B498-BB9C-3D88-B05A-76908A8A26F3> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManagement
0x7fff8372b000 -
0x7fff83764ff7 com.apple.QD (3.50 - 298) <C1F20764-DEF0-34CF-B3AB-AB5480D64E66> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framewo rk/Versions/A/QD
0x7fff83765000 -
0x7fff8379affc com.apple.LDAPFramework (2.4.28 - 194.5) <4ADD0595-25B9-3F09-897E-3FB790AD2C5A> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x7fff8379b000 -
0x7fff838cbff7 com.apple.desktopservices (1.8.3 - 1.8.3) <225BEC20-F8E0-3F22-9560-890A1A5B9050> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv
0x7fff838cc000 -
0x7fff83919ff2 com.apple.print.framework.PrintCore (9.0 - 428) <8D8253E3-302F-3DB2-9C5C-572CB974E8B3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore. framework/Versions/A/PrintCore
0x7fff839af000 -
0x7fff839b9ff7 com.apple.CrashReporterSupport (10.9 - 539) <B25A09EC-A021-32EC-86F8-05B4837E0EDE> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/CrashReporter Support
0x7fff839ba000 -
0x7fff83eddfff com.apple.QuartzComposer (5.1 - 319) <8B90921F-911B-3240-A1D5-3C084F3E6A36> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzComposer.framewor k/Versions/A/QuartzComposer
0x7fff83ede000 -
0x7fff83ee8ff7 libcsfde.dylib (380.70.2) <3ACB87D7-A81C-3C45-B648-AD27F1B9D841> /usr/lib/libcsfde.dylib
0x7fff83eef000 -
0x7fff83f1bff7 com.apple.framework.SystemAdministration (1.0 - 1.0) <6FD03EF6-32B6-397D-B9D7-D68E89A462F5> /System/Library/PrivateFrameworks/SystemAdministration.framework/Versions/A/SystemAdminis tration
0x7fff83f1c000 -
0x7fff83f4bfff com.apple.DebugSymbols (106 - 106) <E1BDED08-523A-36F4-B2DA-9D5C712F0AC7> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbols
0x7fff83f4c000 -
0x7fff83fe7ff7 com.apple.PDFKit (2.9.2 - 2.9.2) <0CDC6467-9227-3D98-B4D4-660796AE9F6B> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framework/Versio ns/A/PDFKit
0x7fff83fe8000 -
0x7fff84026ff7 libGLImage.dylib (9.6.1) <5E02B38C-9F36-39BE-8746-724F0D8BBFC0> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x7fff840be000 -
0x7fff84212ff3 com.apple.audio.toolbox.AudioToolbox (1.10 - 1.10) <69B273E8-5A8E-3FC7-B807-C16B657662FE> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff84213000 -
0x7fff84266fff com.apple.ScalableUserInterface (1.0 - 1) <CF745298-7373-38D2-B3B1-727D5A569E48> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableUserInterfa ce.framework/Versions/A/ScalableUserInterface
0x7fff84267000 -
0x7fff8427fff7 com.apple.GenerationalStorage (2.0 - 160.3) <64749B08-0212-3AC8-9B49-73D662B09304> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/GenerationalSt orage
0x7fff84297000 -
0x7fff842e0fff com.apple.CoreMedia (1.0 - 1273.54) <CAB7303A-9AB2-317A-99C3-BEAA8AE8764B> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x7fff84abd000 -
0x7fff84aecfd2 libsystem_m.dylib (3047.16) <B7F0E2E4-2777-33FC-A787-D6430B630D54> /usr/lib/system/libsystem_m.dylib
0x7fff84ca1000 -
0x7fff84cbbfff libdispatch.dylib (339.92.1) <C4E4A18D-3C3B-3C9C-8709-A4270D998DE7> /usr/lib/system/libdispatch.dylib
0x7fff84cbc000 -
0x7fff84dc2ff7 com.apple.ImageIO.framework (3.3.0 - 1044) <3BCCF2AE-CF1F-3324-A371-DF0A42C841A2> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x7fff851ee000 -
0x7fff855cfffe libLAPACK.dylib (1094.5) <7E7A9B8D-1638-3914-BAE0-663B69865986> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libLAPACK.dylib
0x7fff855d0000 -
0x7fff855ddfff com.apple.Sharing (132.2 - 132.2) <F983394A-226D-3244-B511-FA51FDB6ADDA> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x7fff85692000 -
0x7fff856ebfff libTIFF.dylib (1044) <FBC5800B-7F34-3755-A44E-7B37B3E0B32E> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff856f9000 -
0x7fff8572afff com.apple.MediaKit (15 - 709) <23E33409-5C39-3F93-9E73-2B0E9EE8883E> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x7fff8572b000 -
0x7fff8572cffb libremovefile.dylib (33) <3543F917-928E-3DB2-A2F4-7AB73B4970EF> /usr/lib/system/libremovefile.dylib
0x7fff85894000 -
0x7fff85894fff com.apple.Carbon (154 - 157) <EFC1A1C0-CB07-395A-B038-CFA2E71D3E69> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff85895000 -
0x7fff858aeff7 com.apple.Kerberos (3.0 - 1) <F108AFEB-198A-3BAF-BCA5-9DFCE55EFF92> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff85def000 -
0x7fff860c0ff4 com.apple.CoreImage (9.4.0) <2C636ECD-0F1A-357C-9EFF-0452476FDDF5> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage.framework /Versions/A/CoreImage
0x7fff861a2000 -
0x7fff861cbff7 libc++abi.dylib (49.1) <21A807D3-6732-3455-B77F-743E9F916DF0> /usr/lib/libc++abi.dylib
0x7fff861cc000 -
0x7fff86414ff7 com.apple.CoreData (107 - 481.3) <E78734AA-E3D0-33CB-A014-620BBCAB2E96> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff86415000 -
0x7fff86479fff com.apple.datadetectorscore (5.0 - 354.5) <0AE9749A-6BFC-3032-B802-210DF59AEDB0> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDetectorsCor e
0x7fff8647a000 -
0x7fff8647afff com.apple.Accelerate.vecLib (3.9 - vecLib 3.9) <F8D0CC77-98AC-3B58-9FE6-0C25421827B6> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/vecLib
0x7fff8647b000 -
0x7fff872cfff7 com.apple.WebCore (9537 - 9537.78.1) <56C3D4BF-2495-3FD2-8212-91AF7DF693B8> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versi ons/A/WebCore
0x7fff872e3000 -
0x7fff872e5ff7 libquarantine.dylib (71) <7A1A2BCB-C03D-3A25-BFA4-3E569B2D2C38> /usr/lib/system/libquarantine.dylib
0x7fff872e6000 -
0x7fff87301ff7 libsystem_malloc.dylib (23.10.1) <A695B4E4-38E9-332E-A772-29D31E3F1385> /usr/lib/system/libsystem_malloc.dylib
0x7fff87302000 -
0x7fff8730dff7 com.apple.NetAuth (5.0 - 5.0) <C811E662-9EC3-3B74-808A-A75D624F326B> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff8730e000 -
0x7fff8731aff7 com.apple.OpenDirectory (10.9 - 173.90.1) <F08601E8-F7E8-3222-AD05-6A26003779CF> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff8731b000 -
0x7fff87332fff com.apple.ScriptingBridge (1.3.1 - 63) <CE24DD07-7A89-3105-AE57-A1BED0189292> /System/Library/Frameworks/ScriptingBridge.framework/Versions/A/ScriptingBridge
0x7fff87333000 -
0x7fff87364ff7 libTrueTypeScaler.dylib (111.1) <697E72D0-8D79-3BB7-8AF5-46875AC9A4BC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libTrueTypeScaler.dylib
0x7fff87365000 -
0x7fff87798ffb com.apple.vision.FaceCore (3.0.0 - 3.0.0) <F42BFC9C-0B16-35EF-9A07-91B7FDAB7FC5> /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore
0x7fff87799000 -
0x7fff87824ff7 libCoreStorage.dylib (380.70.2) <BD993BC8-ED54-3DC1-B28B-3B6AC77E8E5C> /usr/lib/libCoreStorage.dylib
0x7fff87848000 -
0x7fff878bbfff com.apple.securityfoundation (6.0 - 55122.3) <0FDC8F53-104C-3938-A852-5B33C30BAAD5> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
0x7fff878bc000 -
0x7fff87974ff7 com.apple.DiscRecording (8.0 - 8000.4.6) <CDAAAD04-A1D0-3C67-ABCC-EFC9E8D44E7E> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x7fff87975000 -
0x7fff8797cff8 liblaunch.dylib (842.92.1) <A40A0C7B-3216-39B4-8AE0-B5D3BAF1DA8A> /usr/lib/system/liblaunch.dylib
0x7fff87994000 -
0x7fff87998fff libpam.2.dylib (20) <B93CE8F5-DAA8-30A1-B1F6-F890509513CB> /usr/lib/libpam.2.dylib
0x7fff87b2a000 -
0x7fff87b2afff com.apple.CoreServices (59 - 59) <7A697B5E-F179-30DF-93F2-8B503CEEEFD5> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff87b2e000 -
0x7fff87b36fff libMatch.1.dylib (19) <021293AB-407D-309A-87F5-8E782F46753E> /usr/lib/libMatch.1.dylib
0x7fff87bd1000 -
0x7fff87bd4ffa libCGXType.A.dylib (599.35.4) <A2B493FD-2EDE-3BC2-A281-2381E0156411> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x7fff87bd5000 -
0x7fff87cb1fff libcrypto.0.9.8.dylib (52) <ED7F3865-10D4-346B-8C9C-D968EB3B5D35> /usr/lib/libcrypto.0.9.8.dylib
0x7fff87cb2000 -
0x7fff87cb3ff7 libodfde.dylib (20) <C00A4EBA-44BC-3C53-BFD0-819B03FFD462> /usr/lib/libodfde.dylib
0x7fff87cb4000 -
0x7fff87cb6ff7 com.apple.securityhi (9.0 - 55005) <18C42525-688C-3D47-B9C9-1E0F8F58FA64> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Ve rsions/A/SecurityHI
0x7fff87cb7000 -
0x7fff87cb9ff3 libsystem_configuration.dylib (596.15) <4998CB6A-9D54-390A-9F57-5D1AC53C135C> /usr/lib/system/libsystem_configuration.dylib
0x7fff87cba000 -
0x7fff87fa4fff com.apple.CoreServices.CarbonCore (1077.17 - 1077.17) <3A2E92FD-DEE2-3D45-9619-11500801A61C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore
0x7fff881c6000 -
0x7fff8859dfef com.apple.CoreAUC (6.25.00 - 6.25.00) <2D7DC96C-BA83-3220-A03F-C790D50A23D8> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x7fff885a7000 -
0x7fff885c2ff7 libCRFSuite.dylib (34) <FFAE75FA-C54E-398B-AA97-18164CD9789D> /usr/lib/libCRFSuite.dylib
0x7fff885c8000 -
0x7fff885e1ff7 com.apple.Ubiquity (1.3 - 289) <C7F1B734-CE81-334D-BE41-8B20D95A1F9B> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x7fff885e2000 -
0x7fff885ebffd com.apple.CommonAuth (4.0 - 2.0) <32BA436F-6319-3A0B-B5D2-2EB75FF36B5B> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x7fff885ec000 -
0x7fff885ecfff com.apple.ApplicationServices (48 - 48) <3E3F01A8-314D-378F-835E-9CC4F8820031> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x7fff88659000 -
0x7fff886a4fff com.apple.ImageCaptureCore (5.0 - 5.0) <F529EDDC-E2F5-30CA-9938-AF23296B5C5B> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCore
0x7fff886a5000 -
0x7fff886b8ff7 com.apple.AppContainer (3.0 - 1) <BD342039-430E-39FE-BC2D-8F97B557548E> /System/Library/PrivateFrameworks/AppContainer.framework/Versions/A/AppContainer
0x7fff886b9000 -
0x7fff886b9ff7 libkeymgr.dylib (28) <3AA8D85D-CF00-3BD3-A5A0-E28E1A32A6D8> /usr/lib/system/libkeymgr.dylib
0x7fff886ba000 -
0x7fff886c1fff com.apple.NetFS (6.0 - 4.0) <8E26C099-CE9D-3819-91A2-64EA929C6137> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff886c2000 -
0x7fff886cbfff com.apple.DisplayServicesFW (2.8 - 360.8.14) <816A9CED-1BC0-3C76-8103-1B9BE0F723BB> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayServices
0x7fff8871d000 -
0x7fff8878afff com.apple.SearchKit (1.4.0 - 1.4.0) <B9B8D510-A27E-36B0-93E9-17146D9E9045> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framewo rk/Versions/A/SearchKit
0x7fff8878b000 -
0x7fff89301ff7 com.apple.AppKit (6.9 - 1265.21) <9DC13B27-841D-3839-93B2-3EDE66157BDE> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff89302000 -
0x7fff89304fff com.apple.SecCodeWrapper (3.0 - 1) <DE7CA981-2B8B-34AC-845D-06D5C8F10441> /System/Library/PrivateFrameworks/SecCodeWrapper.framework/Versions/A/SecCodeWrapper
0x7fff89305000 -
0x7fff89364fff com.apple.framework.CoreWLAN (4.3.3 - 433.48) <1F17FA12-6E84-309D-9808-C536D445FA6E> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x7fff8939b000 -
0x7fff8939efff com.apple.AppleSystemInfo (3.0 - 3.0) <61FE171D-3D88-313F-A832-280AEC8F4AB7> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSystemInfo
0x7fff8939f000 -
0x7fff893e1ff7 libauto.dylib (185.5) <F45C36E8-B606-3886-B5B1-B6745E757CA8> /usr/lib/libauto.dylib
0x7fff893ec000 -
0x7fff893edfff libsystem_sandbox.dylib (278.11.1) <0D0B13EA-6B7A-3AC8-BE60-B548543BEB77> /usr/lib/system/libsystem_sandbox.dylib
0x7fff893ee000 -
0x7fff893f1ffc com.apple.IOSurface (91.1 - 91.1) <D00EEB0C-8AA8-3986-90C1-C97B2486E8FA> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff89432000 -
0x7fff89466fff libssl.0.9.8.dylib (52) <51C844FF-D7CD-3525-9ABB-84B8DD11D5E4> /usr/lib/libssl.0.9.8.dylib
0x7fff89467000 -
0x7fff8946dff7 libsystem_platform.dylib (24.90.1) <3C3D3DA8-32B9-3243-98EC-D89B9A1670B3> /usr/lib/system/libsystem_platform.dylib
0x7fff896f8000 -
0x7fff89710ff7 com.apple.openscripting (1.4 - 157) <B3B037D7-1019-31E6-9D17-08E699AF3701> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework /Versions/A/OpenScripting
0x7fff89711000 -
0x7fff8977dfff com.apple.framework.IOKit (2.0.1 - 907.100.13) <057FDBA3-56D6-3903-8C0B-849214BF1985> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff8977e000 -
0x7fff897b6ff7 com.apple.RemoteViewServices (2.0 - 94) <3F34D630-3DDB-3411-BC28-A56A9B55EBDA> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServi ces
0x7fff897b7000 -
0x7fff897bcfff com.apple.DiskArbitration (2.6 - 2.6) <A4165553-770E-3D27-B217-01FC1F852B87> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff897bd000 -
0x7fff897ceff7 libsystem_asl.dylib (217.1.4) <655FB343-52CF-3E2F-B14D-BEBF5AAEF94D> /usr/lib/system/libsystem_asl.dylib
0x7fff897cf000 -
0x7fff897f4ff7 com.apple.ChunkingLibrary (2.0 - 155.1) <B845DC7A-D1EA-31E2-967C-D1FE0C628036> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/ChunkingLibrary
0x7fff89880000 -
0x7fff89901fff com.apple.CoreSymbolication (3.0.1 - 141.0.5) <20E484C4-9F0E-3DF6-BB27-D509859FF57A> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSymbolicatio n
0x7fff89902000 -
0x7fff89912ffb libsasl2.2.dylib (170) <C8E25710-68B6-368A-BF3E-48EC7273177B> /usr/lib/libsasl2.2.dylib
0x7fff89913000 -
0x7fff89a35fff com.apple.avfoundation (2.0 - 651.12.1) <FF001F98-E198-3B1D-A7EB-A8C48E6E34A3> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x7fff89a36000 -
0x7fff89d6cfff com.apple.MediaToolbox (1.0 - 1273.54) <CB6F6690-D44C-30B5-93AB-CAB198D51884> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x7fff89d7a000 -
0x7fff89da4ff7 libpcap.A.dylib (42) <91D3FF51-D6FE-3C05-98C9-1182E0EC3D58> /usr/lib/libpcap.A.dylib
0x7fff89dfb000 -
0x7fff89e22ff7 libsystem_network.dylib (241.3) <8B1E1F1D-A5CC-3BAE-8B1E-ABC84337A364> /usr/lib/system/libsystem_network.dylib
0x7fff89e23000 -
0x7fff89e74fff com.apple.QuickLookFramework (5.0 - 622.7) <17685CEC-C94B-3F83-ADE1-B24840B35E44> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x7fff89e7e000 -
0x7fff89e7fff7 libDiagnosticMessagesClient.dylib (100) <4CDB0F7B-C0AF-3424-BC39-495696F0DB1E> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff89f98000 -
0x7fff89fa9ff7 libz.1.dylib (53) <42E0C8C6-CA38-3CA4-8619-D24ED5DD492E> /usr/lib/libz.1.dylib
0x7fff89faa000 -
0x7fff8a20effd com.apple.security (7.0 - 55471.14.21) <B3C61C91-E9D6-3A3C-99CF-665D54D13C34> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff8a20f000 -
0x7fff8a215fff com.apple.AOSNotification (1.7.0 - 760.3) <7901B867-60F7-3645-BB3E-18C51A6FBCC6> /System/Library/PrivateFrameworks/AOSNotification.framework/Versions/A/AOSNotification
0x7fff8a216000 -
0x7fff8a21ffff com.apple.speech.synthesis.framework (4.7.1 - 4.7.1) <383FB557-E88E-3239-82B8-15F9F885B702> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynt hesis.framework/Versions/A/SpeechSynthesis
0x7fff8a222000 -
0x7fff8a230fff com.apple.CommerceCore (1.0 - 42) <ACC2CE3A-913A-39E0-8344-B76F8F694EF5> /System/Library/PrivateFrameworks/CoThanks for reporting this issue.
Regrettably, I have not been able to reproduce this problem on my MacOS 10.9.5 with any of my sample PDF files.
Some additional questions:
(1) Does this happen with any and all PDF files you attempt to apply this Preflight profile to?
(2) Are you simply checking or fixing using the profile?
(3) Does Acrobat crash when using other, similar profiles? If so, which do crash and which don't?
(4) Are you using the English version of Acrobat or some other language version?
(5) Do you have any plug-ins installed?
Let me know the answers to these questions and we will try to proceed from there.
- Dov -
Premiere Pro CC crashes when using jpg pictures in timeline. Any help?
My PP CC (on Mac) crashes when using (large) jpg pictures in a HD timeline. PP gives me this path in an error message: [/sirreact64/releases/2013.03/shared/adobe/MediaCore/Backend/Make/Mac/../../Src/Video/Vid eoPreviewCache.cpp-75]
But that is not the worst thing. This crash destrys the project file and I can not open it again, so all work is lost. Also the backup files won't open. Anybody know how to solve this?
I am working on a 1/2 hour documentary and I am not happy with PP CC now!!!Pictures that are "overly" large may cause video editing problems
Photo Scaling for Video http://forums.adobe.com/thread/450798
-HiRes Pictures to DVD http://forums.adobe.com/thread/1187937?tstart=0
-PPro Crash http://forums.adobe.com/thread/879967 -
Adobe Acrobat Pro X Crashes when Trying to Scan to PDF - Epson Perfection v30 on Windows 7
I am running Windows 7 with Acrobat Pro 10.0.0
I have a Epson Perfection v30 Scanner installed. I open Acrobat, and when I select Scan to PDF, pick the v30 Scanner, and start the scan, it does actually start and complete the scanning process. However, at the moment where it displays the results of the scan, Acrobat crashes with the following Signature:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Acrobat.exe
Application Version: 10.0.0.396
Application Timestamp: 4cc5ebc0
Fault Module Name: sdc330Twain.ds_unloaded
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 4dcc0018
Exception Code: c0000005
Exception Offset: 0505546d
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
We have 8 machines with Acrobat and this Printer, and I am able to repeat this with each system.
Does anybody have any ideas? Is anybody using the Epson Perfection v30 scanner?Any ideas? there was an update on adobe dated 2/25/13. Perhaps if I uninstall it? I need advice on how to uninstall. When I view updates and click on it, and then click uninstall, it goes back to the Program Screen, in Control, for all programs. Then do I click on Acrobat and Uninstall? I am nervous about doing this. Thanks
-
Mac Pro keeps crashing when using with KVM. where to start my investigation
hi guys.
i have recently ordered ATEN CS-1762 KVM switch (2 ports model) to control my Mac and PC with a single keyboard and mouse. This KVM supports USB and DVI. the problem i have is Mac crashing when i switch from PC. I contacted mfg lately and they are unaware of this issue due to not having Mac Pro to test with this appliance. They have tested it with Mac Mini, G4 and G5 though and all was OK. based on this they put a description that this box is compatible with Mac. Anyway, being relatively new Mac user i ask for your help.
here are my steps and some ATEN's thoughts:
1. accroding to ATEN tech support, i should power up my second computer after the first one was started and is running. firstly i start the Mac Pro, 5 mins after that i power up my PC.
2. When both computers are up and running (Mac is in KVM focus), i switch to PC and all seems OK. I have noticed though that if NumLock is activated during the PC session, I won't be able to switch back to Mac. However, even though NumLock is OFF i still may have troubles when switching back to Mac. So it is not the rule, but maybe the clue to start with..
NOTES:
1. if i start PC first, Mac won't start at all. The power led will be on, but there will be no picture on the monitor and it won't accept any keyboard/mouse inputs as well as it will be network inaccessible.
2. I tried looking into Mac's logs but need your help in getting this clear.
here is the log. as you will see it stops at 13:04 and then continues at 13:08 after reboot.
i've seen some parallel's VMs but i don't have Parallels installed. i used to have it, but then it never happened to work so i deleted it from the machine. can this be the case it is still somewhere?
pls guys, any thoughts are very welcome!!!
PS: i can cause Mac to crash the same way if necessary or if log looks inclomplete. the thing forgot to mention is: when Mac crashes and i reboot it, it will not necessarily boot up completely. i've noticed that i would have to reset the KVM switch prior to Mac's successful start up. so maybe i copied the wrong log (not the one immediately after the crash). pls advise here
Alex
EDIT: specs for machines are:
Mac Pro dual 2.6GHz, 1GB (+1GB aftermarket added half a year back, works perfectly), HDD 260GB, Nvidia 7300 256Mb.
PC - Supermicro dual xeon 1.6GHz, 4GB Ram, 4 x 36GB SCSI, Nvidia 5200 256 MB with Windows 2000 Server.
Apr 18 13:03:38 localhost kernel[0]: hi mem tramps at 0xffe00000
Apr 18 13:03:38 localhost kernel[0]: PAE enabled
Apr 18 13:03:38 localhost kernel[0]: 64 bit mode enabled
Apr 18 13:03:38 localhost kernel[0]: standard timeslicing quantum is 10000 us
Apr 18 13:03:38 localhost kernel[0]: vmpagebootstrap: 512109 free pages
Apr 18 13:03:38 localhost kernel[0]: migtable_maxdispl = 71
Apr 18 13:03:38 localhost kernel[0]: Enabling XMM register save/restore and SSE/SSE2 opcodes
Apr 18 13:03:38 localhost kernel[0]: 77 prelinked modules
Apr 18 13:03:38 localhost kernel[0]: ACPI CA 20060421
Apr 18 13:03:38 localhost kernel[0]: AppleIntelCPUPowerManagement: ready
Apr 18 13:03:38 localhost kernel[0]: AppleACPICPU: ProcessorApicId=0 LocalApicId=0 Enabled
Apr 18 13:03:38 localhost kernel[0]: AppleACPICPU: ProcessorApicId=1 LocalApicId=1 Enabled
Apr 18 13:03:38 localhost kernel[0]: AppleACPICPU: ProcessorApicId=2 LocalApicId=7 Enabled
Apr 18 13:03:38 localhost kernel[0]: AppleACPICPU: ProcessorApicId=3 LocalApicId=6 Enabled
Apr 18 13:03:38 localhost kernel[0]: AppleACPICPU: ProcessorApicId=4 LocalApicId=0 Disabled
Apr 18 13:03:38 localhost kernel[0]: AppleACPICPU: ProcessorApicId=5 LocalApicId=0 Disabled
Apr 18 13:03:38 localhost kernel[0]: AppleACPICPU: ProcessorApicId=6 LocalApicId=0 Disabled
Apr 18 13:03:38 localhost kernel[0]: AppleACPICPU: ProcessorApicId=7 LocalApicId=0 Disabled
Apr 18 13:03:38 localhost kernel[0]: Copyright (c) 1982, 1986, 1989, 1991, 1993
Apr 18 13:03:38 localhost kernel[0]: The Regents of the University of California. All rights reserved.
Apr 18 13:03:38 localhost kernel[0]: using 10485 buffer headers and 4096 cluster IO buffer headers
Apr 18 13:03:38 localhost kernel[0]: Enabling XMM register save/restore and SSE/SSE2 opcodes
Apr 18 13:03:38 localhost kernel[0]: Started CPU 01
Apr 18 13:03:38 localhost kernel[0]: Enabling XMM register save/restore and SSE/SSE2 opcodes
Apr 18 13:03:38 localhost kernel[0]: Started CPU 02
Apr 18 13:03:38 localhost kernel[0]: Enabling XMM register save/restore and SSE/SSE2 opcodes
Apr 18 13:03:38 localhost kernel[0]: IOAPIC: Version 0x20 Vectors 64:87
Apr 18 13:03:38 localhost kernel[0]: Started CPU 03
Apr 18 13:03:38 localhost kernel[0]: ACPI: System State [S0 S3 S4 S5] (S3)
Apr 18 13:03:38 localhost kernel[0]: Security auditing service present
Apr 18 13:03:38 localhost kernel[0]: BSM auditing present
Apr 18 13:03:38 localhost kernel[0]: disabled
Apr 18 13:03:38 localhost kernel[0]: rooting via boot-uuid from /chosen: BE5A00F3-0C3D-4125-9DE4-3F2193D3DAA8
Apr 18 13:03:38 localhost kernel[0]: Waiting on <dict ID="0"><key>IOProviderClass</key><string ID="1">IOResources</string><key>IOResourceMatch</key><string ID="2">boot-uuid-media</string></dict>
Apr 18 13:03:38 localhost kernel[0]: USB caused wake event (EHCI)
Apr 18 13:03:38 localhost kernel[0]: FireWire (OHCI) TI ID 8025 built-in now active, GUID 0016cbfffe6cfb5c; max speed s800.
Apr 18 13:03:38 localhost kernel[0]: Got boot device = IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/SATA@1F,2/AppleAHCI/PRT0 @0/IOAHCIDevice@0/AppleAHCIDiskDriver/IOAHCIBlockStorageDevice/IOBlockStorageDri ver/ST3160812AS P Media/IOGUIDPartitionScheme/Customer@2
Apr 18 13:03:38 localhost kernel[0]: BSD root: disk0s2, major 14, minor 2
Apr 18 13:03:38 localhost kernel[0]: jnl: replay_journal: from: 3560448 to: 7934976 (joffset 0x48b341000)
Apr 18 13:03:38 localhost kernel[0]: HFS: Removed 9 orphaned unlinked files
Apr 18 13:03:38 localhost kernel[0]: Jettisoning kernel linker.
Apr 18 13:03:38 localhost kernel[0]: Resetting IOCatalogue.
Apr 18 13:03:38 localhost kernel[0]: PXS1: family specific matching fails
Apr 18 13:03:38 localhost kernel[0]: Matching service count = 1
Apr 18 13:03:38 localhost kernel[0]: Matching service count = 2
Apr 18 13:03:38 localhost kernel[0]: Matching service count = 2
Apr 18 13:03:38 localhost kernel[0]: Matching service count = 2
Apr 18 13:03:38 localhost kernel[0]: Matching service count = 2
Apr 18 13:03:38 localhost kernel[0]: Matching service count = 2
Apr 18 13:03:38 localhost kernel[0]: NVDANV40HAL loaded and registered.
Apr 18 13:03:38 localhost kernel[0]: PXS1: family specific matching fails
Apr 18 13:03:38 localhost kernel[0]: Previous Shutdown Cause: 3
Apr 18 13:03:38 localhost kernel[0]: IPv6 packet filtering initialized, default to accept, logging disabled
Apr 18 13:03:38 localhost mDNSResponder-108.4 (Jan 8 2007 20: 39:46)[30]: starting
Apr 18 13:03:38 localhost memberd[38]: memberd starting up
Apr 18 13:03:38 localhost DirectoryService[42]: Launched version 2.1 (v353.6)
Apr 18 13:03:39 localhost lookupd[44]: lookupd (version 369.6) starting - Wed Apr 18 13:03:39 2007
Apr 18 13:03:39 localhost kernel[0]: AppleIntel8254XEthernet: Ethernet address 00:17:f2:01:63:16
Apr 18 13:03:39 localhost configd[34]: No AirPort Driver found.
Apr 18 13:03:39 localhost kernel[0]: AppleIntel8254XEthernet: Ethernet address 00:17:f2:01:63:17
Apr 18 13:03:39 localhost diskarbitrationd[37]: disk0s2 hfs FDAB59BA-2B84-3AD5-AF66-4BD8CFA20261 Macintosh HD /
Apr 18 13:03:40 localhost lookupd[55]: lookupd (version 369.6) starting - Wed Apr 18 13:03:40 2007
Apr 18 13:03:42 localhost kernel[0]: Intel8254x -- Link Up -- 00:17:f2:01:63:16 -- called by interruptOccurred() --
Apr 18 13:03:42 localhost /System/Library/CoreServices/loginwindow.app/Contents/MacOS/loginwindow: Login Window Application Started
Apr 18 13:03:42 localhost kernel[0]: -- Auto-Neg Advertise Reg (04d) = 0xde1, Link Partner Ability Reg (05d) = 0x41e1, Gig Advertise Reg (09d) = 0xe00, Gig Link Partner Ability Reg (10d) = 0x4000
Apr 18 13:03:42 localhost mDNSResponder: Adding browse domain local.
Apr 18 13:03:43 localhost loginwindow[62]: Login Window Started Security Agent
Apr 18 13:03:46 localhost kernel[0]: Intel8254x -- Link down -- 00:17:f2:01:63:17 -- called by enableHardware() --
Apr 18 13:03:46 localhost kernel[0]: -- Auto-Neg Advertise Reg (04d) = 0xde1, Link Partner Ability Reg (05d) = 0x0, Gig Advertise Reg (09d) = 0xe00, Gig Link Partner Ability Reg (10d) = 0x4000
Apr 18 13:03:46 Alexs-Computer configd[34]: setting hostname to "Alexs-Computer.local"
Apr 18 13:03:46 Alexs-Computer TabletDriver[71]: RunApplication called while eRelaunching
Apr 18 13:03:52 Alexs-Computer configd[34]: executing /System/Library/SystemConfiguration/Kicker.bundle/Contents/Resources/enable-net work
Apr 18 13:03:52 Alexs-Computer configd[34]: posting notification com.apple.system.config.network_change
Apr 18 13:03:52 Alexs-Computer lookupd[82]: lookupd (version 369.6) starting - Wed Apr 18 13:03:52 2007
Apr 18 13:03:52 Alexs-Computer ntpdate[94]: can't find host time.euro.apple.com\n
Apr 18 13:03:52 Alexs-Computer ntpdate[94]: no servers can be used, exiting
Apr 18 13:03:55 Alexs-Computer configd[34]: target=enable-network: disabled
Apr 18 13:04:15 Alexs-Computer configd[34]: posting notification com.apple.system.config.network_change
Apr 18 13:04:15 Alexs-Computer lookupd[148]: lookupd (version 369.6) starting - Wed Apr 18 13:04:15 2007
Apr 18 13:04:15 Alexs-Computer SystemStarter[41]: "/Library/StartupItems/Tablet" failed security check: permissions
Apr 18 13:04:17 Alexs-Computer kernel[0]: Parallels Workstation Hypervisor started.
Apr 18 13:04:17 Alexs-Computer kernel[0]: Parallels Workstation VMM Main driver started.
Apr 18 13:04:18 Alexs-Computer kernel[0]: comparallels_kextPvsvnic: Ethernet address 00:01:23:45:67:89
Apr 18 13:04:19 Alexs-Computer SystemStarter[41]: Parallels VirtualMachine drivers (149) did not complete successfully
Apr 18 13:08:25 localhost kernel[0]: hi mem tramps at 0xffe00000
Apr 18 13:08:25 localhost kernel[0]: PAE enabled
Apr 18 13:08:25 localhost kernel[0]: 64 bit mode enabled
here couple more logs right at the moment of crash (found in paic.log). hopefully then can shed som elight on the troubles:
pls advise
Wed Apr 18 13:04:16 2007
panic(cpu 0 caller 0x001A429B): Unresolved kernel trap (CPU 0, Type 14=page fault), registers:
CR0: 0x8001003b, CR2: 0x00004000, CR3: 0x01019000, CR4: 0x000006e0
EAX: 0x23a3d578, EBX: 0x00000000, ECX: 0x00001000, EDX: 0x00004000
CR2: 0x00004000, EBP: 0x2544bc18, ESI: 0x23a3d578, EDI: 0x00004000
EFL: 0x00010206, EIP: 0x0019637c, CS: 0x00000008, DS: 0x00000010
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x2544b9d8 : 0x128d08 (0x3cb134 0x2544b9fc 0x131de5 0x0)
0x2544ba18 : 0x1a429b (0x3d0e4c 0x0 0xe 0x3d0670)
0x2544bb28 : 0x19ada4 (0x2544bb40 0x23a39578 0x2544bb98 0x84ae50)
0x2544bc18 : 0x84b148 (0x23a39000 0x2 0x2544bc68 0x1a1738)
0x2544bc38 : 0x8393d4 (0x2544bddc 0x0 0x2544bc68 0x4b0000)
0x2544bd18 : 0x6ca33a (0x23a39000 0x2544bdaa 0x2544bdaa 0x84)
0x2544bd78 : 0x6be697 (0x3c34000 0x2544bdaa 0x2544bdaa 0x84)
0x2544bdf8 : 0x6a72e3 (0x3c34000 0x1 0x2544be48 0x1a1738)
0x2544be18 : 0x6aee4a (0x553f8000 0x0 0x3ff96a27 0x3d87)
0x2544be78 : 0x546b55 (0x3c34000 0x2544beac 0x1 0x1a26ce)
0x2544bec8 : 0x54a1d0 (0x3a21e00 0x3 0x3f60ddf8 0x3d87)
0x2544bee8 : 0x54bc8d (0x3a21e00 0x7abf 0x5cbd220 0x5cbd160)
0x2544bf28 : 0x39c536 (0x3a21e00 0x3a40280 0x8 0x2)
0x2544bf78 : 0x13d7d9 (0x3a40280 0x3a87e78 0x0 0x0)
0x2544bfc8 : 0x19ac1c (0x0 0x0 0x19e0b5 0x397fcec) Backtrace terminated-invalid frame pointer 0x0
Kernel loadable modules in backtrace (with dependencies):
com.apple.NVDAResman(4.5.2)@0x6c9000
dependency: com.apple.iokit.IOPCIFamily(2.2)@0x5e0000
dependency: com.apple.iokit.IOGraphicsFamily(1.4.5)@0x69f000
dependency: com.apple.iokit.IONDRVSupport(1.4.5)@0x6ba000
com.apple.iokit.IONDRVSupport(1.4.5)@0x6ba000
dependency: com.apple.iokit.IOPCIFamily(2.2)@0x5e0000
dependency: com.apple.iokit.IOGraphicsFamily(1.4.5)@0x69f000
com.apple.iokit.IOGraphicsFamily(1.4.5)@0x69f000
dependency: com.apple.iokit.IOPCIFamily(2.2)@0x5e0000
com.apple.iokit.IOHIDFamily(1.4.10)@0x531000
Kernel version:
Darwin Kernel Version 8.9.1: Thu Feb 22 20:55:00 PST 2007; root:xnu-792.18.15~1/RELEASE_I386
Wed Apr 18 17:06:26 2007
panic(cpu 1 caller 0x001A429B): Unresolved kernel trap (CPU 1, Type 14=page fault), registers:
CR0: 0x8001003b, CR2: 0x00004000, CR3: 0x01019000, CR4: 0x000006e0
EAX: 0x23a4d578, EBX: 0x00000000, ECX: 0x00001000, EDX: 0x00004000
CR2: 0x00004000, EBP: 0x25443c18, ESI: 0x23a4d578, EDI: 0x00004000
EFL: 0x00010206, EIP: 0x0019637c, CS: 0x00000008, DS: 0x04080010
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x254439d8 : 0x128d08 (0x3cb134 0x254439fc 0x131de5 0x0)
0x25443a18 : 0x1a429b (0x3d0e4c 0x1 0xe 0x3d0670)
0x25443b28 : 0x19ada4 (0x25443b40 0x23a49578 0x1 0x4065004)
0x25443c18 : 0x84b148 (0x23a49000 0x2 0x25443c48 0x713bbf)
0x25443c38 : 0x8393d4 (0x25443ddc 0x0 0x25443c68 0x7116c2)
0x25443d18 : 0x6ca33a (0x23a49000 0x25443daa 0x25443daa 0x84)
0x25443d78 : 0x6be697 (0x3c61c00 0x25443daa 0x25443daa 0x84)
0x25443df8 : 0x6a72e3 (0x3c61c00 0x2 0x25443e28 0x1e)
0x25443e18 : 0x6aee4a (0x523e0000 0x0 0xfd8e30e2 0xc93)
0x25443e78 : 0x546b55 (0x3c61c00 0x25443eac 0x2 0x1a26ce)
0x25443ec8 : 0x54a1d0 (0x3a21e00 0x3 0xfcf5a332 0xc93)
0x25443ee8 : 0x54bc8d (0x3a21e00 0x1917 0x4336be0 0x4336b20)
0x25443f28 : 0x39c536 (0x3a21e00 0x3a40280 0x8 0x2)
0x25443f78 : 0x13d7d9 (0x3a40280 0x3a39ff8 0x0 0x3303)
0x25443fc8 : 0x19ac1c (0x0 0x0 0x19e0b5 0x5cb2144) Backtrace terminated-invalid frame pointer 0x0
Kernel loadable modules in backtrace (with dependencies):
com.apple.NVDAResman(4.5.2)@0x6c9000
dependency: com.apple.iokit.IOPCIFamily(2.2)@0x5e0000
dependency: com.apple.iokit.IOGraphicsFamily(1.4.5)@0x69f000
dependency: com.apple.iokit.IONDRVSupport(1.4.5)@0x6ba000
com.apple.iokit.IONDRVSupport(1.4.5)@0x6ba000
dependency: com.apple.iokit.IOPCIFamily(2.2)@0x5e0000
dependency: com.apple.iokit.IOGraphicsFamily(1.4.5)@0x69f000
com.apple.iokit.IOGraphicsFamily(1.4.5)@0x69f000
dependency: com.apple.iokit.IOPCIFamily(2.2)@0x5e0000
com.apple.iokit.IOHIDFamily(1.4.10)@0x531000
Kernel version:
Darwin Kernel Version 8.9.1: Thu Feb 22 20:55:00 PST 2007; root:xnu-792.18.15~1/RELEASE_I386ok so i experimented a little with the hardware and here what i have to the moment:
1. i thought that the usb kb could be the case for mac os to crash so i disconnected the cable from the KVM and plugged normal apple kb to the mac.
2. however when i tried switching back to mac, the machine crashed again.
from what i noticed for the last few days 'working' with this kvm switch was the screen resolution changing while i was switching. meaning the screen flickered for couple of times prior to showing 1280x1024 that was set up in the system. during flickering the resoution became 1024x768. i 've seen it pretty clearly, just it was for half of a second.
also when powering up both machines, they were starting with 1024x768 and not 1280x1024 as was set up. i had to manually change the screen resolution on both machines (pc and mac) every time after successful start up.
so by far my understanding is that kvm switch forces monitor for 1024x768 during switches and on start up. it also causes the OSes (win2K and MacOSX) to lose 1280x1024 and accept 1024x768 as if the monitor was changed and couldn't operate at a higher resolution.
having said that i uploaded this info to kvm mfg (ATEN) and couple more mac forums so that this info may help someone else when ordering a kvm for mac. at the same time i am still open for any thoughts, advices and crazy ideas to get round this bug.
alex -
Premiere Pro keeps crashing when using overwrite (.) shortcut in Source Monitor
When editing a clip in the source monitor and then using the (.) key to overwrite the clip onto my timeline Premiere Pro keeps crashing. If I select the Timeline window and then press the (.) key it works fine, but if the Source Monitor is highlighted and I press (.) it crashes every time and shows these windows:
Premiere Pro has encountered an error.
[/Volumes/BuildDisk/builds/mightykilt/shared/
adobe/Mediacore/Backened/Make/Mac/../../Src/
Sequence/LinkContainer.cpp-184]
and then opens this one:
Adobe Premiere Pro
Sorry, a serious error has occured that requires
Adobe Premiere Pro to shut down. We will attempt to
save your current project.
It saves my current project as a copy, which is good, but I've now ended up with lots of copies of the same project as it keeps on crashing. In order to work I have to make sure that the Timeline is highlighted before I use the shortcut. It makes for very precarious and tense editing!
I've tried to update my system (I have the Production Premium Suite), but it came up with this:
Adobe Bridge CS6 5.0.2 Update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Extension Manager 6.0.5 Update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Prelude CS6 1.0.2 Update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Adobe Photoshop 13.0.5
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Photoshop Camera Raw 8.1(CS6)
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
DPS Desktop Tools CS6 26.0.0 Update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Adobe Illustrator CS6 Update (version 16.0.4)
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Dynamic Link Media Server CS6 1.0.1 Update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Adobe SpeedGrade CS6 6.0.4 Update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Adobe InDesign CS6 8.0.1 update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Adobe After Effects CS6 11.0.2 Update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Fireworks CS6 update to improve Mac 10.8 platform compatibility and resolve usability bugs.
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Adobe Media Encoder CS6 6.0.2 Update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Adobe Audition CS6
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Adobe Premiere Pro CS6 6.0.2 Update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Flash Pro CS6 update 2
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
I'm using a MacBookPro 15", OS X 10.8.4 and editing footage filmed at 24fps 1920x1080 on my Canon 550D/T2i. All .MOV files.
I purchased my software from iSoftware.co.uk. I'm worried that could be the problem.
Any help would be hugely appreciated. Thank you.
SamA crash with a very similar error message was fixed in the new CC release. The bug report in that case involved creating a multi-cam sequence, so it might not be directly related.
If you have a chance to download the CC trial, we'd be interested to know whether the crash remains in the new version. -
Acrobat Pro 9 - Crashes when trying to change Postscript Prefs
Hello all,
I have Acrobat 9 on an Apple Xserve running 10.7.5. I need to change the way Acrobat handles conversion from PDF to PS as the default is PS 2 not 3 plus other changes ...
When I try to access the panel the app freezes and the crashes ... If i try to access other Convert from PDF prefs in the same window it doesnt crash.
Partial error log ...
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
VM Regions Near 0:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
__TEXT 0000000000001000-0000000000003000 [ 8K] r-x/rwx SM=COW /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Application Specific Information:
objc[2891]: garbage collection is OFF
Performing @selector(handleAction:) from sender UIT_NSButton 0x4e5a790
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation 0x9a183a69 CFURLCreateStringWithFileSystemPath + 265
1 com.apple.CoreFoundation 0x9a18394d CFURLCopyFileSystemPath + 45
2 AdobeAGM 0x7e728e70 PPDList_MacOSXCompressed::GetPPDFiles() + 592
3 AdobeAGM 0x7e8a2cd8 PPDListCache::GetPPDList() + 164
4 AdobeAGM 0x7e5ecaaa PrintSession::GetAvailablePPDFiles() + 18
5 AdobeAGM 0x7e7246db PrintSession_Mac_Carbon::GetAvailablePPDFiles() + 37
6 AdobeAGM 0x7e5ed9de _AGMPrintSessionGetAvailablePPDFilesProc_GetAvailablePPDFiles(AGMPrintSession*) + 40
7 com.adobe.Acrobat.framework 0x80a1b02c 0x7feb8000 + 11939884
8 com.adobe.Acrobat.framework 0x80044df7 RunAcrobat + 1615997
9 com.adobe.Acrobat.framework 0x80045c1f RunAcrobat + 1619621
10 com.adobe.Acrobat.framework 0x8001a1de RunAcrobat + 1440868
11 com.adobe.Acrobat.framework 0x8001fcac RunAcrobat + 1464114
12 com.adobe.Acrobat.adm 0x0ca504f8 ADMSpace::UITWindowAdapter::CreateWindowForDialog(SPPlugin*, char const*, long, ADMDialogStyle, long (*)(_Opaque_ADMDialog*), void*, long, OpaqueWindowPtr*) + 574
13 com.adobe.Acrobat.adm 0x0ca505cc ADMSpace::UITWindowAdapter::Modal(SPPlugin*, char const*, long, ADMDialogStyle, long (*)(_Opaque_ADMDialog*), void*, long, OpaqueWindowPtr*) + 68
14 com.adobe.Acrobat.adm 0x0ca98272 ADMUITConversionSuiteImp::ModalUITWindow(SPPlugin*, char const*, long, ADMDialogStyle, long (*)(_Opaque_ADMDialog*), void*, long, OpaqueWindowPtr*) + 66
Alternate user tried but no luck and full uninstall of whole suite and reinstall of CS4 also has not worked.
Any suggestions appreciated.
MitchFound this in answer to a similar issue regarding crash on print. And my issue has been resolved ...
To avoid this crash try this workaround.
remove adobe PDF PPD from the following folders:
OS/Library/Printers/PPDs/contents/Resources/en.lproj,
OS/Library/Printers/PPDs/contents/Resources/Zh_CN.lproj,
OS/Library/Printers/PPDs/contents/Resources/Ja.lproj,
OS/Library/Printers/PPDs/contents/Resources/ko.lproj,
OS/Library/Printers/PPDs/contents/Resources/Zh_TW.lproj,
Mitch -
Acrobat Pro 8 crashing when trying to combine multiple PDFs
I'm using Adobe Acrobat Pro 8.1.6. I have a folder with 17 PDF files in it. I highlight them all, right-click and click "combine supported files in Acrobat..." The wizard comes up. I click "next" and then "create" and it starts combining but during the progress it will crash and give me a "debug" "send" or "dont send" error message. I try it again and it will crash on a different spot in the progress than the time before. This happens 9 out of 10 times but sometimes it will finish and I can save the file successfully. I am having this problem on multiple machines. I installed the trial version of Acrobat Pro 9.0 but it did the same thing. I uninstalled my anti-virus but the problem persists.
Below is what I get if I click "To see what data this error report contains, click here"
Error signature:
AppName: acrobat.exe AppVer: 8.1.0.137 ModName: acrobat.dll
ModVer: 8.1.6.21 Offset: 00354877
attached is the dump file it makes
Please help! Thanksbump
-
Flash Pro CC crash when using pencil, brush tool
Hello,
I have bought the full CC package and installed Flash Pro CC today on my laptop (lenovo y50) and im getting crashes when i use the pencil and brush tool.
When i use the select tool the selection is not in the right place. program feels weird.
Im using lastest version
running windows 8.1
lastest flash and air and graphic drivers.
It just crashes doesn't even show a error just benggg stopped working.
Can anybody help me out?
Greatzzsolved
i was having the same problem and found the solution from Adobe.
you have to go to control panel - hardware and sound - display -
change the size of the text to the smaller one 100%
REstart the os and start adobe flash
i wish this will help -
Acrobat Pro 9 crashes when OCR more than 50 pages
Can someone tell me why Acrobat Pro 9 would crash on page 50 of large docs?
I don't have a solution (other than breaking up the document in ~ 50 page segments and insterting them all later), but I also have this issue on 2 windows 7 machines.
-
Acrobat Pro X crashes when trying to Distribute, Windows 7
It started about 2 months ago, when I was scrolling a PDF rather fast. It crashed. Then I tried to :"Distribute" a combine file and replace all the headers with new ones. After I typed in the "first" letter for the left upper header, it crashed. Does it every time now. Your help will be appreciated. Thanks
Any ideas? there was an update on adobe dated 2/25/13. Perhaps if I uninstall it? I need advice on how to uninstall. When I view updates and click on it, and then click uninstall, it goes back to the Program Screen, in Control, for all programs. Then do I click on Acrobat and Uninstall? I am nervous about doing this. Thanks
-
Acrobat Pro keeps crashing when loading PDFs :(
I have never had this happen before, but recently it keeps crashing whenever I load up a PDF from my browser or hard drive. On the browser, the tabs don't respond and clicks make the screen transparent and the dialog box "Not responding" pops up. This either forces the window to crash to desktop or changes the PDf to the crossed-eye icon on black background. How can I fix this? I don't want to reinstall the program, since the discs contain the entire Design suite, and that takes a long time to install.
First, you can re-install Acrobat without re-installing the entire suite--but we are not there yet. Was there some change to your system when Acrobat started crashing? Bad fonts can cause Acrobat to crash. Problem with the screen driver can also cause problems. You can try to turn off any video acceleration.
-
Adobe Acrobat Pro CS4 crashes in use with IE11
Hi,
We used our Adobe CS4 under Win XP and everythung worked fine.
But now we migrated to WIN7 and use Adobe CS4, but Adobe Pro crashes on IE11.
How can we solve this?Jeff,
The Page File is MS Windows' "virtual memory." It gets activity, when physical RAM is not available. Especially with video editing, this happens a lot. It can be set via Control>Panel>System. Windows can either dynamically create and size the file, as is necessary, or it can be set to provide the necessary size statically - always the same, and is *usually* set to ~ 2.5x the physical RAM.
With one physical HDD, that is partitioned, you have about 4-5 operations going on at the same time, and your I/O system is basically telling the heads of your HDD to be in different places/platters at this same time. Unfortunately, this is impossible, and one gets system hangs, sluggish performance, crashes or worse.
There are several good threads on suggested HDD setups for NLE work on this forum. I'd step back a level, so you get all Premiere forums, and search for some of these articles. There are a lot of worthwhile suggestions for number, type, connection and configuration of HDD's.
Good luck,
Hunt
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